[Q] Nexus 5 - internet connection and google now - Nexus 5 Q&A, Help & Troubleshooting

Hi all,
I've looked around the forums and I haven't really seen anyone with this problem which worries me a little. I just upgraded to the nexus 5 for about a week and I've been noticing that the phone loses connection randomly even though I still see 1-2 bars on LTE. Even turning on wifi doesn't correct the problem. What's strange is that I will still be able to make phone calls, go on facebook, or web browse. As far as I know I can't get my outlook emails to push to my phone and when I swipe to the google now page on the left it says "no connection." Please let me know if anyone has seen this problem or have any type of solution to this. Thanks!

Related

Gtalk Disconnects, possibly associated with Data dropouts

I use Gtalk a lot and I've noticed that when I leave my phone on standby for more than a few min, my GTalk gets disconnected and then trys to re-connect. I know this happens quite a lot because I get e-mails every now and again from the conversation from the other person because GTalk is disconnected on my end. I'm mobile coverage(2G/3G/4G) whenever this happens and never on Wi-Fi. I'm thinking it's maybe associated with the data disconnects that people are talking about? I do see that in the cell standby, Time without a signal is greater than 0%, meaning it does drop it. Anyone experiencing the same issue?
yeah Im getting the same issues but i was getting the same problem on my G1
I noticed this at work today. Kinda glad to know I'm not alone on this. I use talk to message my ol lady while I'm at work to save texts. I noticed every time I picked my phone up I had to reconnect.
I installed the app "No signal alert" and just sitting at my desk it's been dropping connections constantly as opposed to the N1 where when I changed my sim card to that, it hasn't dropped once in the same spot. Hoping there's a software update that can take care of this. I hope it's not hardware related, this is my 2nd unit already
I have the same poor connection problem. It really sucks compared to my previous phones and my brother's G2. I wanted to exchange it but it looks like it is happening to everyone..
has there been a fix for this because I never faced this issue but now I have started facing the issue.... this doesnt happen on the edge network but this happens on wifi and that too whenever the phone goes in a deep sleep mode. I can say that the wifi is active because when this happens i can browse and my other online stuff is happenning. the gtalk disconnects and cause of that I dont get emails too of gmail. it seems the google account services are the ones which disconnect on sleep

Lollipop: After flash, Wifi lag

Hello! I flashed the stock image two days ago, as I was not part of the initial wave. Everything seems to be working great, but with one exception. When connected to wifi, anything that must pull information from the web has major lag. For example, opening facebook (or facebook messenger), or instagram, or twitter. You get the idea. Opening facebook messenger, for instance, takes around 9 seconds to load a conversation.
I did a ping test through my phone, using google.com, and found that it took around 9100 ms.
If I disconnect from wifi, which switches me to LTE, this issue disappears.
Switching from wireless 2.4 ghz to 5 ghz makes no difference.
While I have found bug reports about problems connecting to wifi, I haven't really found anyone with this specific issue. If anyone has any thoughts, I would greatly appreciate them.
Update:
Speed test shows that my wifi connection is running at normal pace. Ping test showed a delay, so I am assuming that is where the problem is. This problem does not occur on any other of my devices using my wlan.
I'm experiencing the same thing, unsure of what's going on. Facebook is so sluggish and everything else I do on the Internet seems to be so slow...
Same for me
I am also having issues with WIFI on Lollipop. I always seem to be connected to the network but when I open apps that use the internet connection, it takes forever to load. Facebook, Instagram, Twitter and other mainstream apps are having a real hard time loading images
I am having the same problem.
Weird thing is that I was at a different location today and used the wifi there without any problems. Didn't have time to figure out what was different with their network configuration.
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Fixed
Karbon82 said:
Same problem here.. both on my phone and my wife's. If anyone here hears of a solution... please post back.
Click to expand...
Click to collapse
Actually... I fixed this.. I have a D-Link-655 Router.. I had a firmware from 2012 on it.. I updated to the latest from 2013 and I no longer have problems with wifi-lag on mine or my wife's phones with Lollipop. Something to consider before fussing with IPv6 settings.

WiFi Interruptions

I googled many forum threads about this common issue, known as, WiFi interruptions. But I was unable to find what I was looking for.
Some people had similar problems as mine but they were in important ways different.
This is my problem:
When I have WiFi on for lets say more than 6 - 7 hours for no apparent reason I stop receiving notifications, syncing stops, and any other available internet services turn off on my phone.
At fist I thought I was just not being bothered by anything / anyone. Later I tried to go to the internet and noticed that my internet was not working as well.
At that point I disconnected from my internet (on my phone) and connected back.
The internet started working... But it keeps happening every few hours. Sometimes 6 - 7 hours. Other times I will have no problems the whole day.
I don't know what causes the problem. But if someone could help, that would be awesome!
Phone Specs:
Samsung S6 Edge
Model: Samsung-SM-G925A
Android Version: 5.0.2

Notifications coming in at the same time.

So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related
@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.

Android 10 - wifi sleeping while screen locked

Hi guys!
I did a lot of googling and searching through XDA, but never found a solution for my problem, so I might as well try it here.
Recently I updated my Sony Xperia X Compact to AOSP 10. Now when I am connected to wifi (and it does NOT matter whether it is 2.4/5GHz or IPv4/IPv6, I tried everything) and my screen is locked, my system seems to put the wifi connection into some kind of battery saving mode. Notifications then will hardly come through. You can also see this in WhatsApp Web - every two minutes or so, "Phone not connected" will show up, and messages take up to 2 or 3 mins to get delivered. Then I can use Whatsapp Web normally for 30 secs, after which my phone seems to disconnect again. If I unlock my screen, WhatsApp Web will immediately (!) start working normally again, also missing notifications (e.g. Signal) will then come through.
While of course this might be a ROM bug, I am at least 100% sure it IS ROM-related, as I used exactly the same phone with exactly the same router without any problems while on Android 9 LineageOS.
Another interesting thing - if I charge my phone, during charging WhatsApp Web works completely without problems. The moment i UNPLUG the phone, wifi gets somewhat throttled agian.
Does anybody know a working solution for this? I do not have the option "Disable wifi sleep" or something similar - i believe Google has dropped this option somewhere around Pie.
Thanks in advance!
Spaceoid said:
Hi guys!
I did a lot of googling and searching through XDA, but never found a solution for my problem, so I might as well try it here.
Recently I updated my Sony Xperia X Compact to AOSP 10. Now when I am connected to wifi (and it does NOT matter whether it is 2.4/5GHz or IPv4/IPv6, I tried everything) and my screen is locked, my system seems to put the wifi connection into some kind of battery saving mode. Notifications then will hardly come through. You can also see this in WhatsApp Web - every two minutes or so, "Phone not connected" will show up, and messages take up to 2 or 3 mins to get delivered. Then I can use Whatsapp Web normally for 30 secs, after which my phone seems to disconnect again. If I unlock my screen, WhatsApp Web will immediately (!) start working normally again, also missing notifications (e.g. Signal) will then come through.
While of course this might be a ROM bug, I am at least 100% sure it IS ROM-related, as I used exactly the same phone with exactly the same router without any problems while on Android 9 LineageOS.
Another interesting thing - if I charge my phone, during charging WhatsApp Web works completely without problems. The moment i UNPLUG the phone, wifi gets somewhat throttled agian.
Does anybody know a working solution for this? I do not have the option "Disable wifi sleep" or something similar - i believe Google has dropped this option somewhere around Pie.
Thanks in advance!
Click to expand...
Click to collapse
AFAIK there are kind of wifi energy saving options on some devices. But IDK if you can enable or disable wifi when phone is locked

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