Moto X Developer replacement option - General Questions and Answers

Hello, Motorola is offering me to choose between the Moto X 2014 and the Droid Turbo as a replacement for my Moto X 2013 that has once again, developed the known hairline cracks on sides of back panel.
I want to go with the turbo due to specs and battery, but I'm reading about many people having cracked screens without valid reasons, like the screen doesn't sit right and it cracks easily.
The only downside to this offer from motorola, is that they are not going to provide me a bootloader unlock code for either option...
I tried to have them offer me the Nexus 6 but they said that option is not available...
What would you choose?

Is simply getting a new back panel not an option? Or even just a skin (or case) so you don't see the cracks. Yeah, I know it'd be cool to get a free new phone and all (Droid Turbo would be the obvious choice), but if the unlocked bootloader is what's important to you, then maybe stick with the old one?

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[Q] Screen Replacement Options

I have the AT&T One XL, one of the first adopters. (Got it on release day :x)
Anyways, Finally got my screen to web from a cracks and need to do a replacement.
Looking at ETrade Supply there are sooo many options. Question is, do all the HTC One X versions have basically the same screens ?
http://www.etradesupply.com/htc/android-models/htc-one-x.html?p=1
http://www.etradesupply.com/htc/android-models/htc-one-xl.html
The just One X Page has about 4 Complete front assembly (this way I don't have to worry about taking apart the screen and digitzer)
But the One XL page just has one option. I was hoping to save a little money, and even throw in getting the battery as I'm pretty sure mine is worn down. But .. I wanted second opinions before I end up buying pieces that would go in.
The HTC One X screen is incompatible. You don't have the One X, as much as at&t want to market it that way it's actually the One XL. So, now that you know that you should know that there are three different screens for our phone, you need to open up your device and take note of the colour of the flex cable attached to the screen. Once you've done that you know which of the three screens you need.
PS. Please search our forum before posting next time, there are many threads already discussing this in detail.
Sent from my MID-1040

4.4.4 battery issue, and screen replacement on Moto G

Hi all.
Just wondering if anyone has experienced the dramatic battery drain, which I've read about after 4.4.4 upgrade?
This little Moto is nearly 20hrs up, and still has 36%...
I myself have had no dramatic drain on my battery, I did however ignore 4.4.3 and stayed with 4.4.2 as I read this upgrade had caused network issues.
I'm on my 2nd Moto G (good specs for budget cost) the Gorilla Glass smashed on 1st device.
Would be very grateful if anyone has replaced a Moto G screen?
As I believe there bonded onto the LCD touch panel.
Sent from my XT1032 -16GB near you....
angiec333 said:
Hi all.
Just wondering if anyone has experienced the dramatic battery drain, which I've read about after 4.4.4 upgrade?
This little Moto is nearly 20hrs up, and still has 36%...
I myself have had no dramatic drain on my battery, I did however ignore 4.4.3 and stayed with 4.4.2 as I read this upgrade had caused network issues.
I'm on my 2nd Moto G (good specs for budget cost) the Gorilla Glass smashed on 1st device.
Would be very grateful if anyone has replaced a Moto G screen?
As I believe there bonded onto the LCD touch panel.
Sent from my XT1032 -16GB near you....
Click to expand...
Click to collapse
Hi, the screen replacement seems no harder than an iPhone/Nexus device: https://www.youtube.com/watch?v=Fd3AZSXhOf8
Also, I always find that it's best to factory reset the phone after updating (others will disagree) as I think they always get bogged down and need a full clean to revert to perfect functionality
Thanks techmineruk
I'll give it a watch, and I think I'll order a screen, don't think anymore than, say £25 (I see some include the LCD touch panel and digitizer for a little extra maybe + £10, however I'm not sure I need these?)
as all is working though the smashed glass.
Regards Angela
Sent from my XT1032 near you...

Screen replacement - difference in frame/bezel?

I got a Moto X 2014 X1095 with a cracked screen and my LCD doesn't even show one pixel.
I want to order a replacement from eBay, but I keep seeing different items that look the same, but some include "+frame" in the description, others include "+bezel".
Here's an example from the same seller:
http://www.ebay.com/itm/Motorola-Mo...sh=item4644b7a768:g:tPgAAOSwiwVWShNI#shpCntId
http://www.ebay.com/itm/Motorola-Mo...148431?hash=item46452adfcf:g:Mn0AAOSwIwhWShP1
Basically I just want one unit that has everything on it.
Any help will be greatly appreciated.
Typically the most difficult step of the repair is the bezel portion. The moto e link above also shows it has the bezel so it appears the terminology isn't quite right with that seller. Most LCDs will have the frame except the cheapest.
Bottom line best to choose one that is already attached to the bezel. You'll have a better chance of not hating both the phone and yourself during the repair.

Anyone replaced a screen on one of these?

Sorry, I know this is a developer site, but I'm at a loss here.
I have a Verizon M8 for Windows that had a dodgy touch screen. Everything else worked fine. I purchased an LCD/digitizer and installed it. LCD wont come on. Phone powers on, syncs to PC, I can navigate around by taking screen shots and viewing on the PC, so I know the phone is working ok.
So, I purchased a 2nd screen, thinking the 1st one might be faulty. Same thing. No LCD. If I plug the original LCD in, it lights up fine (I cracked it removing the digitizer, so can't re-use it).
Next, I purchased a good, tested 2nd hand motherboard (Verizon, For windows) thinking I may have damaged the LCD connector. Still no LCD display.
Does anyone know if the screens are specific to either the Verizon or Windows Phone versions? Or anything else I might be missing? I've been repairing phones for years (mostly iPhone, Samsung, Lumia) so I'm not new at this.
Regards.
I think you might have bought bad quality screens. Have you bought them off the same seller? you might want to return them.From my experience,the M8 lcd digitizers are interchangeable across carriers and OS versions(win/Andro).
I have not had any experience with other variants like M8s etc but screen from verizon sprint att fido chatr windows android are interchangeable
bombo_b said:
I think you might have bought bad quality screens. Have you bought them off the same seller? you might want to return them.From my experience,the M8 lcd digitizers are interchangeable across carriers and OS versions(win/Andro).
I have not had any experience with other variants like M8s etc but screen from verizon sprint att fido chatr windows android are interchangeable
Click to expand...
Click to collapse
Thanks for your reply.
I purchased the screens new from two different suppliers. One was a chinese knock off, the other was a high quality OEM screen. Both were full LCD/touchscreen and front frame assemblies.
I can't believe that both are faulty. As an update, I bought a second hand screen from another Verizon WP M8, and it works perfectly. I'm going to purchase an android version M8 with damaged screen and see if either/both of the new ones work on that.
rikko40 said:
Thanks for your reply.
I purchased the screens new from two different suppliers. One was a chinese knock off, the other was a high quality OEM screen. Both were full LCD/touchscreen and front frame assemblies.
I can't believe that both are faulty. As an update, I bought a second hand screen from another Verizon WP M8, and it works perfectly. I'm going to purchase an android version M8 with damaged screen and see if either/both of the new ones work on that.
Click to expand...
Click to collapse
I replaced my M8's display twice. Bought them from Etradesupply.com. The parts that are rated S+ are original OEM parts direct from them. No third partyish crap going on.
AlvinPhilemon said:
I replaced my M8's display twice. Bought them from Etradesupply.com. The parts that are rated S+ are original OEM parts direct from them. No third partyish crap going on.
Click to expand...
Click to collapse
Thanks. I'll give them a try.
I have tried to install even original (stock) LCD from ANDROID phone to WINDOWS phone - it does not work.
But screen from WINDOWS phones works perfectly on any ANDROID phone.
I have an idea that maybe hard reset or flashing RUU will make it work, and I tried: after hard reset even native LCD stopped to work.
Friend, did you tried to flash phone with new screen installed?

Cracked Screen

Hey everyone,
It's been a while since I last posted on here, and in attempting to avoid a pessimistic undertone, the G7 Power is actually a really good phone: the battery really does last for ages (I charge it once every two days, and it has never been below 40%), and it is surprisingly loud (everywhere). I am a pretty casual user now, rarely playing games or other media, but I am impressed with the difference compared to upgrading from a Moto G4. Some apps which appear as though they were designed for more premium screens - logos, icons, widgets - definitely lose some fidelity around the edges and these can look a bit poor on the 720p screen, but I have become oblivious (or distracted from) a lot of the finer details already.
And now the question: where, and how, would I be able to repair a cracked screen?
It feels like a pretty silly question; but the screen has 'developed' a crack from the bottom-right corner of the new notch, to about 2cm underneath the power button.
I say develop, as the phone is always within eyesight or kept in a pocket. It has never been dropped onto a surface harder than a pillow, and the case/screen protectors are still yet to arrive. It has been in my possession for about 12 days, and it lasted for 6/7 of those. I still have no clue when or why the crack appeared.
The question is a combination of where/when/how, I have contacted Motorola Technical Support, and explained the situation leading up to the cracked screen. The response was (exactly): "we do not process repair of the screen, what we offer is replacement of the whole device", they also said that this service will cost a fee (shipping + device) depending on the IMEI information. A single crack on the screen resulting in the replacement of a whole device seems pretty excessive, and the support member did not acknowledge that it is a brand new phone, or that it is* under warranty.
This is the first cracked screen from all previous handsets, so I am not sure what to do: is there any way to avoid replacing the whole device? How does this effect any warranty? What if I/whomever repairs the device creates other issues? When would services and replacement parts become available? XDA always has a someone whom is knowledgeable in these areas, and it would be great to hear some helpful advice from the community on how to proceed,
Thanks all,
MrSpuddy
(Also - the phone was bought directly from the Lenovo website - and I was hopeful that the "one free screen replacement" still worked)
mrSpuddy said:
Hey everyone,
[ quote edited to save space]
And now the question: where, and how, would I be able to repair a cracked screen?
Click to expand...
Click to collapse
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
zerogun said:
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
Click to expand...
Click to collapse
The solution provided by the company was just to buy a new phone; which was not very helpful at all. My collection of screen protectors arrived, and the one on the phone is a lot more robust than the original screen.
Thank you for providing the video.
These screens are very easy to replace... Multiple times...
I have the moto g7 and I have replaced the screen four times, and I'm getting another screen in the mail this weekend, because this *[email protected]_-HJN' SUCKS DONKEY WHATEVER. I like the phone, but for some reason, the screen doesn't like to stay in one piece. All you need is a hair dryer and a new screen. Amazon has them. But you have to watch out; there are counterfeits out there. Buy from two different vendors, and return the counterfeit. Here's how to tell: make sure the printing on the ribbon cable is the same as the one you're replacing. Make sure that the printing on the back plate is the same as the original. You won't know until you take the screen off, which replacement is legit. But it's just one connector and some glue. Way easy, or mail it to me and I'll fix it.

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