Hi,
This has happened already thrice, but this time it was too much. Each time I was using my phone in the rain the home button was more and more unresponsive, forcing me to press it harder in order for it to work, but it was fine until recently.
To my dumbness, I insisted on using my phone while it was raining, and after some time the phone's not been exposed to water both home buttons and capacitive buttons started to malfunction. It seemed as if all the three buttons were pressing themselves without command, and trying to press one of them myself resulted in no reaction.
I used the good known old trick, that is, putting the phone into a bowl with rice, which really helped. The buttons do not press themselves anymore, though I have to apply very strong pressure on the home button for it to work. Weirdly, sometimes even that does not result in a reaction, somtimes I only have to press it just a little bit harder and it works for a longer period of time, then again starts to malfunction. The phone has been lying in the rice for over 12 hours straight, so I assume it would not help any further.
Any ideas on how could I fix that?
Also, the warranty is long over.
Thanks in advance for any advice!
Related
I've been experiencing an issue with the Home button since the day I got the device.
A few times the Recent Applications screen has popped up seemingly on its own, while I was in the middle of doing something else. At first I thought it was just a software glitch and carried on. The haptic feedback pulses twice quickly. The backlight of the Home button turns off, the backlights for the Back, Menu and Search buttons stay on, the Back, Menu, Search and Home buttons no longer respond to touch or generate haptic feedback, essentially paralyzed. It remains this way for approximately nine seconds before the Home button lights up again and the all of the shortcut buttons become responsive again, otherwise the only way to get out of the Recent Applications screen is to either cycle the power button and unlock the screen, or select one of the recent applications.
I have figured out how to reproduce this problem by pressing around with the very tip of my thumb along the seam where the glass and plastic lip meet with a little more pressure than normally necessary to register a touch. I am careful to avoid touching the normal hot zone for any button. I start from the far left corner under the search button, and make my way towards the home button little by little. Somewhere between the Menu and Search buttons when I release my thumb after pressing firmly, the haptic feedback pulses twice and the issue occurs. I can reproduce this issue anywhere along the edge on the bottom right half of the phone and about 1" up the right side of the phone, far from the Home button.
I suspect there is something wrong with the capacitive layer of my screen.
Please see if you can reproduce this or something similar on your phone, just bear in mind that you will need to press firmly (not too hard but not soft).
The unfortunate thing about this problem is that it can be activated inadvertently while gripping the phone during normal operation, interrupting whatever you are doing for the time it takes to resolve itself.
This is literally the only issue I've had with the phone in the week I've owned it and I am considering whether or not I want to play russian roulette with exchange units (and other issues like bad screens and bad weak back buttons) because everything else seems to be perfect.
Video of the issue in action here:
http://www.youtube.com/watch?v=5gqqeVbePYA
Same thing happens with me on the swap unit I got today. Bummed like no other.
Tried replicating this with my device with (thankfully) no results.
one and one... I wonder how many other phones are affected then, and how many people have it but haven't noticed yet, e.g.; "you're holding it wrong".
Hm. Just tried to replicate this on my Nexus S, no issues.
Mine did the same thing at least twice a day. However, it has not happened again since the GRH78 update. (Knock on wood).
Have your received the update?
This just happened to me for the first time about an hour ago. I have the new update too, sadly.
Yes I have the update.
I can't replicate this problem, but nonetheless, it still happens.
I have this same problem with my back button. I can't replicate it but it just randomly happens to me. I have the update and I also tried using Paul's Tom and it still happens.
Sent from my Nexus S using XDA App
This happens with my back button.
Sent from my Nexus S using XDA App
happens to mine too, also the home button. doesn't bother me too much, though. and I also have the update.
I had something even weirder tonight.
I did a factory reset, then proceeded to install everything back on when I noticed that my home key wasn't doing its job at all. Still had the haptic feedback so the input was received, but it did absolutely nothing. So I did another factory reset and that seemed to have cured the problem. My home button is working again (but i still have the other problem from time to time)
Had it happen again inadvertently today, if you notice from my video the spot where it can be activated next to the Maps icon also happens to be conveniently where your finger ends up when swiping to unlock. I was holding the phone one handed and unlocking with my thumb and it triggered the problem. Might try for an exchange this week. It shouldn't behave this way.
For those of you who are experiencing it with your Back button, does the backlight turn off for 9 seconds on your Back button?
I don't know everything about how the hardware works but I'm guessing that there is some kind of short, the controller for the capacitive layer gets confused and resets. Could explain why it takes the same amount of time to come back to normal every time. It also seems like it might be related to case/screen flex, where pressing on a part of the case bends the capacitive layer just enough to short the circuit.
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
ViLANDER said:
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
Click to expand...
Click to collapse
Does your back button black out for ~9 seconds?
I haven't had any button issues whatsoever since I got mine on the 24th.
No, more like two seconds.
Sent from my Nexus S using Tapatalk
selectormoldy said:
Does your back button black out for ~9 seconds?
Click to expand...
Click to collapse
No, more like two seconds.
Sent from my Nexus S using Tapatalk
Here's a new video shot today showing the issue occurring with only normal light touching:
http://www.youtube.com/watch?v=z6YFcOZwX2o
Also last night it happened while I was inserting a cable into the headphone jack.
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
Click to expand...
Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
Click to expand...
Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....
Hi all, so many of you are probably familiar with the power button issue on our Infuse. I have searched on every forum and have done every possible thing except soldering cause I don't trust myself with that. But before anything else, let me tell you what all I've done.
I have removed the back, and the power button and put in my battery, so the power button isnt even holding anything down. I even checked the little white clicker thing that gets pushed in, and it was not pushed in. So I figured it must be on the motherboard.
I stripped the motherboard, picked it up, blew everywhere around it as hard as I could for about 5 minutes, then screwed it all back in. Then again, still not even having the button attached, it did it's normal bootloop.
I have tried everything, from chucking my phone across the room, to removing the power button and putting it back in after cleaning it, to blowing on the motherboard. Have I missed anything? Am I done for good?
Over time the power button can get in a state that it is always on, regardless of outward appearances.
Try spraying gently with CRC electronics cleaner while working the button then allowing to dry before reassembly of phone.
If this doesn't do it, mobiletechvideos.com can replace the button for approx. $35-40.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Hello guys
I have a little problem, who seems to be stupid but.. I accidentally putted some (salted) water on my phone at the beach, and now, the Power button seems to be dead..By the way, the phone didn't get submerged. The button is getting activated by itself and it causes bootloop, some times just random lock, power menu who is displayed at random moments.. and, obviously, when I press the button, the phone doesn't get locked, and then the button doesn't work.
Need I to disassemble my phone to fix it ? Any ideas?
Thanks. :good:
(Sry for my crappy english x) )
Well dude, since that you perfectly know the motive, that's surely an hardware issue other than software related. Some salt could be still inside, remained there once water dried out from the phone. Yeah, you'll need to disassemble it.
To start, I bought this phone used a few months ago. I'm traveling, my other phone was old and the camera was broken, and I wanted something that wouldn't be bricked if I fell into a river while hiking (it happened in the past; the current was faster and the river deeper than I anticipated). Anyways, so I got this S7 and the only issue seemed to be that the volume down key was a bit... off.
A few days ago, I went for a hike in here in the south of Spain, in the seemingly only place with some water... and... only thinking about the phone's supposed water-resistance, I went under a waterfall with it to take some video. It worked (although somewhat glitchy), then it displayed the volume mini-screen on the display as if I had pressed one of the volume buttons (I hadn't), and then it restarted. Into safe mode...
Since then, everything else besides the volume has worked without any flaw. I can use every other feature of the phone, but if I restart it, it ALWAYS starts into safe mode. Using the diagnostics screen (*#0*#), neither of the volume keys registers. I thought perhaps the volume down key was stuck as when I press the home and power buttons (without touching vol down), it takes a screenshot. So I took the back cover off and checked it.
The initially dodgy vol down button was a result of the previous owner breaking something and having the back cover taken off to fix it. They had reglued (rather than using the standard adhesive strip) the cover on and the glue had gotten into button's allocated space. Their shoddy gluing job was also the reason why water was able to enter so easily when I went under the waterfall... Anyways, I cleaned their glue out and detached the flex cable for the volume buttons. With no change. The phone still starts into safe mode and the screenshot is still taken without any need for the volume key.
My last thought was that if I hold the power and home key during startup, then maybe I can use the same process as a screenshot to get into download mode. Turns out I cannot...
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So, backstory and details aside, does anyone have any previous experiences like this? Could it, in fact, be the power buttons (I initially thought so, but the lack of change when detached makes me think otherwise)? Or did the water that seeped in maybe affect the motherboard and is there a place/method by which I could check this?
Any help on the issue would be greatly appreciated as I'm rather stumped at the moment.