I bought my Ascend Mate 7 in Bangkok. Whilst I have a Vodafone SIM card, I expected the provider to be noted as a local company whilst there. Surprisingly, the phone said it was Sainsbury's! This was the same throughout my holiday in Indo-China. I returned home to Vodafone-land (England) but still found I was getting a signal through Sainsbury's. I visited France - no change.
I've tried a hard reset - no change. I called Vodafone who assured me my account was working normally but could not help with the Sainsbury's problem.
So, are Sainsbury's building a global mobile phone network or are they just Huawei's favourite supermarket! has anyone any idea as to how to correct this fault?
Jejoma said:
I bought my Ascend Mate 7 in Bangkok. Whilst I have a Vodafone SIM card, I expected the provider to be noted as a local company whilst there. Surprisingly, the phone said it was Sainsbury's! This was the same throughout my holiday in Indo-China. I returned home to Vodafone-land (England) but still found I was getting a signal through Sainsbury's. I visited France - no change.
I've tried a hard reset - no change. I called Vodafone who assured me my account was working normally but could not help with the Sainsbury's problem.
So, are Sainsbury's building a global mobile phone network or are they just Huawei's favourite supermarket! has anyone any idea as to how to correct this fault?
Click to expand...
Click to collapse
Try running a network search and pick your network manually. Does Vodafone show up or is it always listed as Sainsbury's?
Also, Sainsbury's does appear to be a third-party provider themselves: http://en.wikipedia.org/wiki/Mobile_by_Sainsbury's So maybe it's a roaming issue?
It is pretty normal. Mines a ee contract and my phone says ASDA there's no way to change it, the device just thinks its on that network as ASDA use ee's network
Sent from my HUAWEI MT7-TL10
vonotny said:
Try running a network search and pick your network manually. Does Vodafone show up or is it always listed as Sainsbury's?
Also, Sainsbury's does appear to be a third-party provider themselves: http://en.wikipedia.org/wiki/Mobile_by_Sainsbury's So maybe it's a roaming issue?
Click to expand...
Click to collapse
I tried that. The provider appears as Vodafone in the list of providers. I also tried borrowing an Orange SIM card. That appeared as LIFE - whoever LIFE might be! On the owner's mobile (Samsung Galaxy III) it appeared as Orange.
In answer to Vimto (How do you do a multi-quote reply?) I've never met up with this before. IF it wasn't for the fact that it appeared as Sainsbury's I would have assumed the mobile was pre-programmed with providers local to Bangkok.
I've just searched LIFE and they appear to be a UK based provider piggy-backing on EE (Isn't that what Orange mutated into in the UK?).
Jejoma said:
I tried that. The provider appears as Vodafone in the list of providers. I also tried borrowing an Orange SIM card. That appeared as LIFE - whoever LIFE might be! On the owner's mobile (Samsung Galaxy III) it appeared as Orange.
In answer to Vimto (How do you do a multi-quote reply?) I've never met up with this before. IF it wasn't for the fact that it appeared as Sainsbury's I would have assumed the mobile was pre-programmed with providers local to Bangkok.
I've just searched LIFE and they appear to be a UK based provider piggy-backing on EE (Isn't that what Orange mutated into in the UK?).
Click to expand...
Click to collapse
Yes that's right, its something wrong with the phones (software) rather than a hardware fault I think its just rather strange when in the list of providers and in the network settings it says ee ect.. But flags up as asda on the status bar.
Maybe the upcoming lollipop update might fix it.
Sent from my HUAWEI MT7-TL10
I think you're right Vimto. It makes no difference to how the phone works, it's just frustrating. Now if it only said Waitrose . . .
The fix I want most is to get rid of the stock music app on the lock screen (I don't want to go the rooting method to get rid of it)! It drives me spare the way it keeps getting in the way of the music player I actually use.
Jejoma said:
I think you're right Vimto. It makes no difference to how the phone works, it's just frustrating. Now if it only said Waitrose . . .
Haha
The fix I want most is to get rid of the stock music app on the lock screen (I don't want to go the rooting method to get rid of it)! It drives me spare the way it keeps getting in the way of the music player I actually use.
Click to expand...
Click to collapse
I listen to music but I've not tried other players always used default on every phone I've had so Ive not come across that problem yet although u would think installing another would take over the default player completely .
Sent from my HUAWEI MT7-TL10
My main grouch with Music is that you can't select an artist and then go to a list of their albums (Unless I'm missing something). I've used Player Pro on several phones now. I guess partly because I'm used to how it works. I also find the equilizer useful.
Related
Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
bipinsen said:
Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
Click to expand...
Click to collapse
i don't have tmobile, but on verizon we have to do an ota update (*228).. does tmobile have anything like that?? if so, did u try it?
ShakespearesEdge said:
i don't have tmobile, but on verizon we have to do an ota update (*228).. does tmobile have anything like that?? if so, did u try it?
Click to expand...
Click to collapse
That option in Verizon updates the PRL on the phone (preferred roaming list), which is a feature of CDMA phones. GSM phones do not have to do this. Well.. they should not have to... In either case, there isn't such an option on T-Mobile. That's why I'm wondering if this is something hard-coded in the ROM.
Thanks for the tip, though. Every little bit helps in getting rid of this annoyance!
bipinsen said:
Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
Click to expand...
Click to collapse
When I signed up my Sunno today with T-Mobile, I spoke with the representative about T-M's lack of coverage in my state which is one of the largest. While the competitor ads make T-M's 3G coverage look small, their actual coverage is probably about double that but still considerably smaller than most other carriers'.
The rep said not to worry as T-M has standard cellular agreements with the other carriers to allow phones attached to T-M to roam. He said that depending on where I live or travel, I could probably see the roam signal quite a bit but not to worry about it because I am on T-M's prepaid plan and roaming means no increase in my per minute charge.
To tell you the truth, I could care less about what symbol is displayed as long as I have cell coverage.
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
wwr said:
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
Click to expand...
Click to collapse
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
joel.maxuel said:
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
Click to expand...
Click to collapse
i second this but if the shop that you send it to was in the US then its gonna be a while till you get it back but if they end up not being able too then i would suggest buying a new infuse since its about $80-100 on amazon which you would be able to unlock yourself then start from there but yea go to that shop and if they say its fixed try the sim in front of them to make sure it is fixed because returning to stock fixes most if not all issues
wwr said:
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
Click to expand...
Click to collapse
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not. Emergency Call is a safety feature that doesn't discriminate (will connect to any network available). This is why telco's ding you with a 911 fee every month rather than charging you for using it when you really need to.
Thank you all for the suggestions
joel.maxuel said:
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not.
Click to expand...
Click to collapse
ha! that I didn't know and it changes EVERYTHING!! I thought that being able to call 911 mean I had no problem with the SIMM socket. After whatever you've told me I do believe that most likely the problem sits in the SIMM socket.
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
wwr said:
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
Click to expand...
Click to collapse
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
Click to expand...
Click to collapse
i think he means in the phones number with the company...via settings>about phone>status
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
Click to expand...
Click to collapse
Forgot about that listing. Think I know why. Just went to that page, and I get an "Unknown" for that value (and my phone portion is working fine).
So that's mixed information, but a pin not making contact still covers that issue. But what it could be is that Access Point Names or Network Operators is out of whack (these things can apparently stay the same between flashes - or at least restored backups - for some reason).
To get to these two options, go to settings, the equivalent of More... under Wireless & Networks (sorry, I'm not on stock at the moment), and select Mobile Networks.
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
Click to expand...
Click to collapse
precisely
wwr said:
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse
So I just have got back my phone from the repairing shop and ... it works!!
So I confirm that there was an issue in the welding of the SIMM socket. So this means that it's possible to see / access SIMM information if one of the pins is not connected.
Unfortunately the guy wasn't capable to tell me much about what they did exactly (don't ask, too long to explain ) so I don't know exactly what was causing the issue but I'm pretty sure it was one unwelded PIN.
It's also definitely true that you can call 911 even if the SIMM is not working properly or is not well connected to the device.
Click to expand...
Click to collapse
wwr said:
So I just have got back my phone from the repairing shop and ... it works!!
Click to expand...
Click to collapse
Glad you got it sorted out.
My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.
Sorted!!
It was my sim card settings, OK now.
Which settings you mean? I've got the same problem on h06-l04 and did everything like deleting the APN, tested APNs from other providers etc. - nothing helped. The SIM shows h+ and h all the time, but when I try to open a site or try to update my apps over google play the connection works a few seconds up to a minute and then the connection got lost again. It never happened on my galaxy s2.
I used the APN settings on my sim card providers web site and they worked perfectly. If I am not in a wifi zone the phone switches to h+ and performs very well.
3g not working
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.
Logno said:
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.
Click to expand...
Click to collapse
What model do u have? H01, H11 - won't support Euro 3G, thay are only for China. H02 and H12 - should work fine with 3g. H04 - Should work fine with 3g and 4g in your country.
Also please check if your carier provides 3g service.
jamsh said:
My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.
Click to expand...
Click to collapse
What country you live?
Mine just had 2g network on TMobile network USA
hi guys if want to solve this problem i know this is very late replay like a year xD but this can be fixed by turning airplane mode on then off
I received huawei from Uk. Honor 7, Network unlocked but i cant access 3g to 4g service data. It only works when i turn to 2g, edge and very slow. Any help?
3G/4G issue
I'm also having the same issue with my Honor 6+ which i bought last month from dubai. I'm trying to use data connection using 3G/4G in india as i'm residing in India, but even after following all the required settings that are provided by my service provider and the other trouble shooting steps i'm still no where. It always displays the 3G/4G icon at the top but never works. I doubt if it is something to do with the software/firmware version. Please suggest.
I'm also having the same issue with my Honor 6+ which i bought last month from Malaysia and using in Bangladesh. I tried airplane mode on and off, it shows 3G for few moment or minutes but then again it becomes edge mode. Please help me out from this problem.. thanks in advance..
I live in India and I bought my Honor six plus online from a local retailer, and my phone can only access 2G data (or EDGE, apparently ) which is too slow to support anything. At first, I thought it was a sim card issue but I tried using the same sim in someone else's phone and that person's phone had no such problem. Even my brother's Iphone faced nothing of the sort. Any one know how to fix this?
Check on the back of the phone for phone number. On my honor 6, on the back on the lower part are 2 lines with text. on the second line I have found my phone model: H60-L2, in my case. Then you can check with, for example, http://willmyphonework.net/ if your phone model will work in your country. I know for example that my phone model will not allow 4G in all European countries.
If you prove that your phone is working in your country than its a matter of settings. You can try:
- Place the sim card with a data plan on the main sim tray. Honor 6 not rooted and running stable ROM will allow data only on the first tray. In Settings -> Dual Card Sim Management you can see which card is in which tray. If necessary switch the sim cards into the other tray.
- Check your settings and here the most important one is the APN. Make sure that the settings of your operator are correctly set in order to have mobile connection.
Generally the 3G network should at least be recognized, so if your phone is not registering with a 3G network then either it is not hardware compatible or you have placed your SIM in the wrong tray. Most probably is the first option and what you can do is to change the phone...
Man...i was having the same problem...well just 2 mins back!??
I have marshmallow update...and wat my problem was that the apn was set, though correctly, but in upper amd lower case....
And it seems apns are case sensitive...so check it!
Honor 6x is my latest mobile, which i bought a week before, it's seems like the mobile having data connection problems. till i'm using 4G sims but i'm not getting at least 2g speed, most of the time i'm not getting internet connections. at the same time it's showing H and H+ symbols ...
if possible, someone pls help me here.
Hi,
I bought the phone about a year ago, secondhand from the local ecommerce. The phone still had android 10 so I updated it to 11. It was fine, until a few months later when it started to lose cell service. It could be solved by turning airplane mode on-off or restarting the device back then, but now I can't get service at all.
Pixels isn't officially sold in Indonesia, and it was most likely bought in Japan. I can see the "osaifu keitai" app but also a load of Verizon-related apps/activities. I'm not sure if this is a locked phone, not only because I've unlocked the bootloader easily (like a regular phone), but I also only have "Sim 1 not allowed" or "Phone not allowed for voice" notifications instead of "Contact Verizon" or something like that.
Here's the thing though, I can't get service with almost all major carriers here (Telkomsel, Indosat, XL), but I can with Smartfren, even surf the internet with LTE, but still can't make a call or dial USSD codes. I have done this guide, also manually select a network from settings, 4636, even locked freq band with Network Signal Guru, still no luck and I'm out of ideas now. Whether it's the official build from Google or rooted LineageOS (what I use now), it's always the same.
Please help. Thanks in advance.
Hope I'm not too late to reply.
Hi, I'm currently using Pixel 3a XL that i bought around 4 months ago, "blackmarket" phone is banned in Indonesia so this tend to happen. Government blocks the "blackmarket" phone's IMEI because the IMEI in our phone is made by "injection" or sort (yeah, your provider is connected to your IMEI code, i don't know how it works) and that is illegal because we don't pay tax for the phone. In my experience of buying "blackmarket" phone, i had to send my IMEI image to the seller as for "warranty" purpose, if that didn't happen to you when you were buying the phone, it's better to use third party store to restore/inject new IMEI, don't forget to move/backup your data before doing it.
cliffflip said:
Hi,
I bought the phone about a year ago, secondhand from the local ecommerce. The phone still had android 10 so I updated it to 11. It was fine, until a few months later when it started to lose cell service. It could be solved by turning airplane mode on-off or restarting the device back then, but now I can't get service at all.
Pixels isn't officially sold in Indonesia, and it was most likely bought in Japan. I can see the "osaifu keitai" app but also a load of Verizon-related apps/activities. I'm not sure if this is a locked phone, not only because I've unlocked the bootloader easily (like a regular phone), but I also only have "Sim 1 not allowed" or "Phone not allowed for voice" notifications instead of "Contact Verizon" or something like that.
Here's the thing though, I can't get service with almost all major carriers here (Telkomsel, Indosat, XL), but I can with Smartfren, even surf the internet with LTE, but still can't make a call or dial USSD codes. I have done this guide, also manually select a network from settings, 4636, even locked freq band with Network Signal Guru, still no luck and I'm out of ideas now. Whether it's the official build from Google or rooted LineageOS (what I use now), it's always the same.
Please help. Thanks in advance.
Click to expand...
Click to collapse
cliffflip said:
Hi,
I bought the phone about a year ago, secondhand from the local ecommerce. The phone still had android 10 so I updated it to 11. It was fine, until a few months later when it started to lose cell service. It could be solved by turning airplane mode on-off or restarting the device back then, but now I can't get service at all.
Pixels isn't officially sold in Indonesia, and it was most likely bought in Japan. I can see the "osaifu keitai" app but also a load of Verizon-related apps/activities. I'm not sure if this is a locked phone, not only because I've unlocked the bootloader easily (like a regular phone), but I also only have "Sim 1 not allowed" or "Phone not allowed for voice" notifications instead of "Contact Verizon" or something like that.
Here's the thing though, I can't get service with almost all major carriers here (Telkomsel, Indosat, XL), but I can with Smartfren, even surf the internet with LTE, but still can't make a call or dial USSD codes. I have done this guide, also manually select a network from settings, 4636, even locked freq band with Network Signal Guru, still no luck and I'm out of ideas now. Whether it's the official build from Google or rooted LineageOS (what I use now), it's always the same.
Please help. Thanks in advance.
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Hope I'm not too late to reply.
Hi, I'm currently using Pixel 3a XL that i bought around 4 months ago, "blackmarket" phone is banned in Indonesia so this tend to happen. Government blocks the "blackmarket" phone's IMEI because the IMEI in our phone is made by "injection" or sort (yeah, your provider is connected to your IMEI code, i don't know how it works) and that is illegal because we don't pay tax for the phone. In my experience of buying "blackmarket" phone, i had to send my IMEI image to the seller as for "warranty" purpose, if that didn't happen to you when you were buying the phone, it's better to use third party store to restore/inject new IMEI, don't forget to move/backup your data before doing it.