[Q] OPO Battery dead, Computer won't recognize phone - ONE Q&A, Help & Troubleshooting

Hey Guys,
my OPO is dead atm.
The battery drained to 0 and now I can't do anything with my phone.
I can't charge it, start it, start fastboot etc.
I've already contacted OnePlus and next week they want to make a remote session.
But my phone is dead for 2 weeks now and I don't want to wait till next week (and I dont think, that they can fix the problem).
Do you know if there is any chance to get the phone recognized by the computer?
I have already installed all drivers, adb, many OPO Toolkits and and and..
But when I plug in my phone to the computer, the phone does not get recognized (there is no "Badiim" like when I connect any other device).
And the device manager is empty too.
Before the battery drained, I could connect the phone to the computer anytime and it get recognized instantly

Sykorax3 said:
Hey Guys,
my OPO is dead atm.
The battery drained to 0 and now I can't do anything with my phone.
I can't charge it, start it, start fastboot etc.
I've already contacted OnePlus and next week they want to make a remote session.
But my phone is dead for 2 weeks now and I don't want to wait till next week (and I dont think, that they can fix the problem).
Do you know if there is any chance to get the phone recognized by the computer?
I have already installed all drivers, adb, many OPO Toolkits and and and..
But when I plug in my phone to the computer, the phone does not get recognized (there is no "Badiim" like when I connect any other device).
And the device manager is empty too.
Before the battery drained, I could connect the phone to the computer anytime and it get recognized instantly
Click to expand...
Click to collapse
Have you tried connecting it for a while to another low power USB source? I've had a couple of devices die, but the battery just needs slowly replenished to help bring it back to life. I've connected it to a USB port on my TV and just left it for an hour, it seems to trickle enough power to start charging.

gsmyth said:
Have you tried connecting it for a while to another low power USB source? I've had a couple of devices die, but the battery just needs slowly replenished to help bring it back to life. I've connected it to a USB port on my TV and just left it for an hour, it seems to trickle enough power to start charging.
Click to expand...
Click to collapse
Yes, now my phone was connected to my TV for 2 hours and before I used many different chargers and places to charge (Computer, Notebook etc.).

Related

[Q] Ready to root, but.....

I'm in a quandry. I've had my Samsung Droid Charge for 2 years and while I qualify for an upgrade, I thought to myself it's time to root and see what this thing can do (and hopefully get some extended life out of it).
So I read thru a lot of root threads and how-to's, and was about ready to start setting up, went to connect my phone to my computer with the USB cable that came with the phone (which I have also used for 2 yrs) and lo and behold, there's no connection to the computer. Computer recognizes something trying to connect via USB, but notification on the computer that pops up says "USB Device Not Recognized." Now, when I used to connect to any computer, a screen on my phone would come on asking if I wanted to connect the phone as a mass storage device or media player. That screen doesn't come up any more when I plug in the USB. The phone beeps as if it was connecting but then just indicates that it is charging. I've never had any issues with this before.
I've gone thru the rigamorole of trying different USB ports, different computers, different USB cables. Nothing doing on any of those. Tried setting the phone on "ask on connection" and "mass storage" on different computers. Nothing there either. Tried with USB debugging on and off on the phone. No dice. I have even tried a couple of complete hard resets of the phone, and still will not connect to any computer. Based on some info from other forums I even tried downloading some Samsung USB drivers to my computer (which I never had before and had no problem connecting without), and they don't even seem to install properly. message I get when the install finishes says "Device driver was not successfully installed" and then just shows a list of my printer drivers????? My printers work fine - don't know what the hell that Samsung's Mobile Phone driver has to do with our HP printer.
Spent 45 useless minutes at the Verizon store yesterday only to have their "tech" guy do another master reset, and finally give me the toll free number to Verizon and tell me it was their tech support number. Spent another hour on the phone when i eventually got to a tech support person only to be told that I'm eligble for an upgrade.
Part of the reason I started this process was that after two years, the original battery was draining really quickly with minimal use, and the battery power screen that shows during the charge cycle (with power off) was looking weird - it was showing battery with no charge, then all of a sudden would show partial depending on how long it was connected. Maybe thats what it's always done, but for some reason it looks different to my. So I purchased a brand new battery. For a couple of days it "seemed" like the new battery was holding power, but when I go to charge it, that charge screen is still doing the same thing. On top of that the last two days my battery drained really quickly again, with very minimal use (Went from full charge at the start of the day to about 50% after 5 hours just checking a few texts and emails). I don't know if that factors into why it's not connecting to the computer, but I find it unlikely that both the connection and battery problems are coincidental.
Anyone have any ideas for me at this point? Frustrated by having spent waaaaaaay too much time on this already. I'd really like to go root, but I don't see how unless I can determine how to get this thing to connect to a computer again.
I wish I could help but I'm not a real big phone Tech. I did root and install Tweaked on my wife's Samsung Charge FP8 last night. I'm not trying to throw that in your face because I did have some issues as well. I did have to install Samsung drivers. My windows 8 never told me if it installed correctly so I had to play around with the install until Odin recognized my phone. You may have to plug your phone in and go to device manager on the computer and uninstall any drivers associated with it. My computer would say "removable storage" when the phone was plugged in. Please ask any questions or private message me. I swear my wife's phone runs and looks great now. She was getting tired of it until I got my hands on it, lol. Good luck.
Sent from my XT875 using xda app-developers app

oneplusone phone dead

So I had a extreme low battery alert, where it said cannot boot until more charge.
Stuck the charger in.
Battery wasnt going up.
Now it wont turn on at all with charger in or out.
So looks like either the battery is dead (non swappable) or the usb port is broke so isnt accepting charge.
Wow the phone is only 2 months old.
any ideas? or has to be returned for repair/exchange?
luckily was only using this phone for testing roms and stuff, not daily driver.
chrcol said:
So I had a extreme low battery alert, where it said cannot boot until more charge.
Stuck the charger in.
Battery wasnt going up.
Now it wont turn on at all with charger in or out.
So looks like either the battery is dead (non swappable) or the usb port is broke so isnt accepting charge.
Wow the phone is only 2 months old.
any ideas? or has to be returned for repair/exchange?
luckily was only using this phone for testing roms and stuff, not daily driver.
Click to expand...
Click to collapse
Try plugging into charge on a low power source via USB like a PC or laptop. Anything that isn't direct to a mains socket. It can help slowly replenish the battery, just leave it be for a while.
I just had a similar experience where my phone died overnight. Plugged it into my non OPO charger that I used with my older blackberries.
It wouldn't even turn on after 20 minutes of being plugged in. I decided to use a charger that outputted more energy and it immediately turned the phone on.
My advice, try using different charging sources.
Sent from my A0001 using XDA Free mobile app
I recently had this problem. Solved it with a simple google search which brought up O+'s own help page. Press the power button for 20 seconds 5 times in succession. This simulates a battery pull (there will be a vibration) . Now plug the phone into the original charger and leave it for a couple hours at the least.
You could also try to disconnect and connect the battery. For this you have to open the phone. Here is a little tutorial https://youtu.be/xLB4fhOyvuA
Hope this will fix the problem.
Same thing happened to my sons 1+, This is the reply form CS
Regarding your issue, please try with below steps:
1) Keep the phone for 12 hours without touching and charging...
2) Charge with official charger and usb for 6 hours(after the above mentioned steps) and then
3) Pull off the usb and put back again ... and you may get a LOW battery screen again staying for 4 / 5 mins...
4) Now don't try to boot or anything.. let it charge for 1 hour or more.
5) Now finally boot your device by pressing power button for few seconds
6) Phone should boot normally...
Trying it now

Xiaomi MI4 does not turn, only gets red LED.

Hello everyone. Xiaomi MI4 bought a black 64gb in aliexpress, so I opened the box I turn on the unit, realized he was discharged, then I put it to load, but only rises a red LED at the bottom and all, the machine shows no sign of life, let charge for 24 hours and he does not care, just gets the red LED, someone could help me?
davifs said:
Hello everyone. Xiaomi MI4 bought a black 64gb in aliexpress, so I opened the box I turn on the unit, realized he was discharged, then I put it to load, but only rises a red LED at the bottom and all, the machine shows no sign of life, let charge for 24 hours and he does not care, just gets the red LED, someone could help me?
Click to expand...
Click to collapse
Does your pc detect anything when you plug usb cable ?
Yes, it detects, but then disconnects, can it be a problem in the battery?
Chances are you have received a refurbished device or defective battery.
Try and find another Mi4 user for trial of the battery or let's see you need to contact the vendor soon.
Sent from my MI 4W using XDA Free mobile app
Hii bro..sometimes battery goes below critical level,phone doesnt start.this situation is called sleep of death. U need to keep ur mobile in charging for 12 hours.hope this will solve ur problem.
Sent from my MI 4W using XDA Free mobile app
Charge via wall adapter. Leave it for some time.
PS: When your battery reaches 9-10%, it is advisable to charge it back to 100%.
Hi,
Im having the same problem, Red LED when charging, nothing else on screen, cannot switch on, its not even detected when connected to pc.
were you able to solve your problem?
malekts said:
Hi,
Im having the same problem, Red LED when charging, nothing else on screen, cannot switch on, its not even detected when connected to pc.
were you able to solve your problem?
Click to expand...
Click to collapse
I just got this issue 10min ago. Havn't depleted the battery on the phone for a very long time, my guess is that it hasn't calibrated the battery in a while or something like that. Will keep it in the fast charger during the night and then i'll reply here.
EDIT: Normally the red LED is constantly on when the battery is low and it's in the charger, now it's flashing which makes it look a bit more scary.
EDIT2: Works fine now after a night of charging
Charger could be not pushing enough voltage to charge battery. Try another one to see if it remedies the issue.
I do have the same problem with my Mi4. I wanted to start the update in the Updater app (to Android 6 version of Xiaomi.eu) and suddenly it turned off (at 100% battery). When I connect my phone with my computer it is recognized and all the partitions are mounted. And with all I mean all. There are about 7 partitions mounted (Linux and Windows) and they keep being mounted until I disconnect the phone. I let my Mi4 on the wall charger for 24 hours (2A Samsung one which charges all my other devices without any problems) but I still have the blinking red light after connecting it to the charger. Any other things I can do to get it running again?
EDIT: I can't see the phone in fastboot or adb and when I keep the power button pressed for about 10s it seems to disconnect and instantly reconnect the phone.
HibikiTaisuna said:
I do have the same problem with my Mi4. I wanted to start the update in the Updater app (to Android 6 version of Xiaomi.eu) and suddenly it turned off (at 100% battery). When I connect my phone with my computer it is recognized and all the partitions are mounted. And with all I mean all. There are about 7 partitions mounted (Linux and Windows) and they keep being mounted until I disconnect the phone. I let my Mi4 on the wall charger for 24 hours (2A Samsung one which charges all my other devices without any problems) but I still have the blinking red light after connecting it to the charger. Any other things I can do to get it running again?
EDIT: I can't see the phone in fastboot or adb and when I keep the power button pressed for about 10s it seems to disconnect and instantly reconnect the phone.
Click to expand...
Click to collapse
I solved this problem on my own. Even though the phone doesn't show up on the fastboot devices list you can use the Mi Flash Tool to flash the fastboot update (http://xiaomiadvices.com/miui-7-flash-fastboot-rom-on-xiaomi-phones-using-mi-flash-tool/). The drivers installed with the Mi Flash Tool for the Windows 10 Mobile Release (http://en.miui.com/thread-189369-1-1.html) recognize all the partitions as one device and show it with a cryptical name in the flash list.
Hi ! I fully charged the phone and after it shuted down. It doesn't starts. PC doesn't see it. When I'm plugin the wire just half way into the phone the red light stays on for a few seconds and than nothing at all. Can anyone help me?
Push power+vol up for quite enough lets say 20 sec
same problem here i kept charging for whole night but phone not getting on.. only red LED comes when kept for charging and not detected in PC also. Can any 1 help on this
I had the same problem ( strangely,it occured after a whole night charging, f... knows what happened)
Tried to change charger. No luck. The phone won't even boot by pushing Vol down+ Power
Solution: I simply connected the phone to a portable external charger, and tadaaaa !!! it was brought back to life !
Hope this helps

Battery USB problem

Hi Idol 3 Cricket with Dallas's rom at android 6. Last week phone started showing 0 battery thought battery dead used external battery thing phone kept running, as experiment unplugged still works, apparently battery still takes full charge shows 0% does not indicated plugged in, LED glows then dims all the time, daydream acts like phone plugged in, even though not. Just discovered USB OTG, and connect to computer not recognized. Ideas, port problem motherboard??
Charles
chuckcamp said:
Hi Idol 3 Cricket with Dallas's rom at android 6. Last week phone started showing 0 battery thought battery dead used external battery thing phone kept running, as experiment unplugged still works, apparently battery still takes full charge shows 0% does not indicated plugged in, LED glows then dims all the time, daydream acts like phone plugged in, even though not. Just discovered USB OTG, and connect to computer not recognized. Ideas, port problem motherboard??
Charles
Click to expand...
Click to collapse
I always tell people to check the port clean it with a toothpick, Also try diffrent charger or block but dont think those would give symptoms u say.
may be something shorting it out in the port so like said try to clean it first.
TheMadScientist said:
I always tell people to check the port clean it with a toothpick, Also try diffrent charger or block but dont think those would give symptoms u say.
may be something shorting it out in the port so like said try to clean it first.
Click to expand...
Click to collapse
Nothing so simple. Thanks anyway.
Charles
chuckcamp said:
Hi Idol 3 Cricket with Dallas's rom at android 6. Last week phone started showing 0 battery thought battery dead used external battery thing phone kept running, as experiment unplugged still works, apparently battery still takes full charge shows 0% does not indicated plugged in, LED glows then dims all the time, daydream acts like phone plugged in, even though not. Just discovered USB OTG, and connect to computer not recognized. Ideas, port problem motherboard??
Charles
Click to expand...
Click to collapse
If TWRP shows otherwise, try to install another ROM to see if things have changed. If not, It's definitely a hardware problem.

Question battery ran out overnight now i charge it and it wont turn on.

ive tried holding the power and the power+vol down buttons for well over a minute i let it charge for over an hour but it wont turn on.
its got the latest lineage os on it with magisk.
Does it have any indicator at all of life? USB presence? Charging indicator? If not, the battery may have fallen so low that the charge circuit can't detect its presence and therefore you can't charge it. I once rescued a Nexus 4 from this state by hooking 5v directly to the battery for a few seconds until it had enough power to be detected and start charging.
SynGreis said:
ive tried holding the power and the power+vol down buttons for well over a minute i let it charge for over an hour but it wont turn on.
its got the latest lineage os on it with magisk.
Click to expand...
Click to collapse
First off Happy Holidays,
Second I am truly sorry for your situation.
Plug the device into a PC and try to power up?
I get that people like to install custom software but on a brand new device with vanilla Android I really don't understand why?
Why run the risk of voiding your warranty and running into a situation that you can't get out of? It is possible that the software you installed is part of the problem.
Maybe there is a way you can reinstall Google's android through a PC and see if it will boot up.
Google Pixel - Update and Software Repair
I get people don't love all of Google's services but you did buy a Pixel.
I hope the OP can figure out a way to get his device up and running again.
it wont turn on at all. fastboot wont find it.
SynGreis said:
it wont turn on at all. fastboot wont find it.
Click to expand...
Click to collapse
What do you mean "Fastboot wont find it"? Explain a bit more.
meaning the phone wont turn on at all. i plug it in with a known working cable in my computer and type in fastboot devices.
SynGreis said:
meaning the phone wont turn on at all. i plug it in with a known working cable in my computer and type in fastboot devices.
Click to expand...
Click to collapse
When you plug it up, do you get a chime on your computer?
no
Did you try a different charger?
yes
found out what was wrong. mobo died had to send in replacement close the thread.
R.I.P.
Happen to my P6P... RMA to Google.
Certainly a coincidence that the MOBO died when the battery is discharged...however, a little research will bring to light that it is NOT good to ever let a lithium battery go completely dead. YMMV

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