Huge problem with phone calls - Galaxy S6 Q&A, Help & Troubleshooting

My device have a problem with phone calls, everytime the phone receive or make a phone call I hear to loud noise (like the sound those old military woki toki makes when you push the "call" button) there is also an echo.
This problem is also occurring while using an earphone, so I think that the problem isnt with the earpiece of the device itself.
Ive just unlocked my device so I didnt know about this problem until now.

You can hear and see it here:
https://www.youtube.com/watch?v=7WQIrxUktzg

Well, It also is happening while the device is connected ,via Bluetooth, to an external speaker.

You can close the thread.
the origin of the problem is this mod:
http://forum.xda-developers.com/gal...20f-headphones-volume-boost-mod-safe-t3094364
DONT INSTALL IT!

Related

HELP!!!!! GF's Mini stuck in headset mode!!!

Well, I wouldn't be in as deep of a trouble if this were my phone... But I suggested the Mini to my GF.
Anyway, she was using headset earlier today and after she removed the headset, the phone is stuck in headset mode. Meaning no voice coming thru the phone's earpiece on both incoming and outgoing calls. She tried the headset again and voice is coming thru headset without problem, but once removed, it's still stuck. How do I get the phone out of headset mode please???? Anyone has similar problem before??? Please help!!!
Reply
hey hi ,
There are many ways of fixing this -
1)softreset
2)turn bluetooth off! if you are talking about bluetooth headset
3)where it says enable bluetooth headset on today screen - disable it
These might help you!
Regards
AMD
The socket has probably jammed internally, try insert pull out a few times making sure you pull sharply when removing, if this fails try inserting something slightly smaller and jiggling it about. I have also used a tiny squirt of WD40 which is like an easing oil for rusted or obstinate nuts/bolts/screws, also you can buy a spray called switchgear which is used for electronic components such as volume sliders/switches etc when they become sticky and operate intermittently. This is a well known problem on the xda 2.
Thanks guys, it's not BT and this is after many soft-reset I'll give WD-40 a shot. Thanks again!
I've got exactly the same problem here. My phone is bonded to a BT headset. Forgot to bring the headset and found that no sound, or extremely small volume, was coming out from the phone. Tried soft reset, deleting the bond etc. none of it works.
Would be interested in knowing what's the real underlying cause if anyone finds it out.
Hey Solitary, I'm in HK as well and I think it's a hardward rather than software issue. Coz. if I pull the headset, the normal clicking sounds can be heard from the phone, just not during voice calls, I think the earphone on the phone is somehow dead, looks to me like cold soldering
I'm calling O2 in the morning and demand an exchange, my GF only had this phone since 1/9 and besides this, on the unit we have, the voice quailty is also bad too
Hi, CL55,
You might want to read this:
http://www.coolsmartphone.com/index.php?option=articles&task=viewarticle&artid=58&Itemid=3
It seems it is an old and common problem for smartphones.
I've also read in a Taiwan forum that they have got exactly the same problem in Taiwan for the Dopod818.
But I wonder if it is hardware related. My problem is that I'm stuck in a BT headset mode, and I'd never touched the hardware headset socket. So either I have a different problem than yours or else it seems it's more likely a software problem.
Anyway, do tell us if you manage to solve it.
Can you confirm if you can hear the clicking sound from the buildin speaker now? Only no voice from the earphone, or no clicking sound from the buildin speaker as well? I really suspect I have a different problem
Yes I can hear all other sounds from the speaker loud and clear, except for talking over the phone.
So it seems I've got a BT software (or my BT phone hardware) problem but you've got a Mini hardware problem.
I was listening to some music through my headphones on my jam and I got a call, so i pulled the headphones out of the jack. Once i did that no sound would come out of the speakers, not even after many soft resets. I could still hear sound when i put my headphones back in, but nothing when i took them out. Then i tried making a call and pulling the headphones out of the jack while in the call and that fixed it. It must put the hardware in some bad state if you pull headphones out when there's a call?
i had this problem to but i've fixed it! hard resets doesn't seem to work so i pulled the battery out for a night and my speaker was working again try it!

[Q] Speaker problems after using bluetooth

Hi everyone,
I've been using bluetooth devices with my captivate ever since I got it without any problems. But after updating to 2.2 last week, i noticed that the phone speaker stops working after you use your bluetooth headset once.
What happens is the following. After you use your bluetooth headset to talk on the phone for example, after that you cannot get any kind of sound to come out of the phone. There are no notifications, no ringing when someone calls you, not even music or sound from youtube videos, simply no sound at all.
The only way to fix it is to restart the phone, then everything goes back to normal until you use your bluetooth device again.
What I mean when I say using bluetooth device is, is actually using it for a phone call. The act of connecting the bluetooth device doesn't affect the speaker. The problem only occurs after using the bluetooth device.
This happens with both BT headset, BlueAnt Q2 and the BT built into my car.
I called AT&T last week with this problem and they gave me a refurbished Captivate and the same problem is happening on the replacement.
Any ideas?
Thank you.
Since upgrading I've lost my sound a few times. The only way to get it back is to reboot. I do use a bluetooth.
The other thing I've discovered is that while the bluetooth is connected when I get a notification, the sound that comes through the phone speaker is very choppy. If I turn off bluetooth the notification sound clears up.
We waited so long for such garbage.
Sent from my SAMSUNG-SGH-I897 using XDA App
richb500 said:
Since upgrading I've lost my sound a few times. The only way to get it back is to reboot. I do use a bluetooth.
The other thing I've discovered is that while the bluetooth is connected when I get a notification, the sound that comes through the phone speaker is very choppy. If I turn off bluetooth the notification sound clears up.
We waited so long for such garbage.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
At least the sound comes back for you. On my phone it does not, until I reboot the phone.

[Q] Another bluetooth problem

Anyone have this problem or have an answer for me.
My Sensation connects automatically to my car handsfree system (Honda Accord) and mostly works fine.
The problem occurs when it disconnects and I`m away from the car. Whenever I make a call the loudspeaker turns on and I have to manually turn it off before taking or making the call.
Also, when somebody rings me the phone doesn`t ring, it just makes a quiet beep so I miss a lot of calls. the only way I can stop it is to restart the phone, I can`t find any settings to solve it.
Don`t know if its related but I have Carhome ultra and Vlingo installed but the problem occurs whether or not I run these programs, I only have to connect to the cars bluetooth system.
Nobody else have this problem? Or able to offer any clues as to why it might be happening

Call "muted" (both sides) when activating bluetooth during a call

Hello,
since I've upgraded the ROM I am using now (Endymion) to the latest version (3.4) I have a strange problem.
I am opening a new thread because I am not pretty sure it is a ROM related issue (instead it could be a radio related problem, but this has never happened before, with the same radio I am using now). Kernel issue??
The problem is that if I activate the bluetooth and then connect my bluetooth headset, the call is like interrupted so I can't hear the voice of my interlocutor and vice versa for about 10-15 seconds. Then it goes as usual.
I've noticed this issue because I have a Tasker rule which activates the bluetooth if a certain person calls and if I am at home. But this happens even if I activate the bluetooth by hand.
Do you have an idea of what could the cause of this problem be?
I'm sorry, i can't really help you i just can tell you that i'm also on Endymion V3.4 and i often use a Bluetooth headset.
But everything works fine, i have no issues like you.
I often use Bluetooth headset too and the headset is working good for me, but it's the bluetooth activation that makes this problem happen.
Did you try to switch bluetooth ON during a call?
What radio do you use?
Yes i often switch on my Bluetooth headset during a call and I immediately hear the partner in my ear
I have never changed radio, because everything works fine for me (never change a running system).
The second reason is, that i can't flash radio, because I'm S-On. I used HTCDev in case of unlocking the bootloader.
I've actually not had a problem making or receving calls when using a Bluetooth head set.
However i have some time had problems listing to music on the headset when i'm out in public, however i think that might be the headset.
Would changing the radio change that?
Shamz84 said:
I've actually not had a problem making or receving calls when using a Bluetooth head set.
Click to expand...
Click to collapse
Again, such sentence tells me I wasn't clear enough.
I've never had a problem making or receiving calls when using a Bluetooth headset too!.
Indeed, the problem occurs when, and only when I activate the bluetooth during a call.

Question Joying Zlink (CarPlay) and an inability for anyone to hear me over voice calls

Hey all,
Anyone have a solution for callers not being able to hear you when the call is taken through CarPlay over Zlink on a Joying head unit? My head unit is: JY-VO133N4. When I unplug my phone I'm able to have phone calls work great over blue tooth, so this appears to just be a Zlink/CarPlay issue. I can hear the caller perfectly, they just can't hear me.
Edit, they actually can hear me, but I come through with very low volume and with static, I'm undiscernable on their end.
Possible that it's trying to use the mic on your phone and not on the HU. I've done tests and this is what mine does. Where is your phone when driving?
looxonline said:
Possible that it's trying to use the mic on your phone and not on the HU. I've done tests and this is what mine does. Where is your phone when driving?
Click to expand...
Click to collapse
Have same problem. zlink use phone mic?
I have the same problem, try to rec an whatsapp audio and listen after, It sound same when you make the calls and I think and the sound is too looow and pooor. My bluetooth calls are great!!! what could be the problem?
Same problem here, which got worse after updating to IOS 14.8.
I can hear all people very clear, BUT they hear me very far and distant (so it is of no use).
It is NOT a hw mic issue, nor a headunit issue, because when I kill Zlink and use the audio unit's bluetooth, all works perfectly.
My bluetooth audio works fine, It is a pity that the calls do not work, it is the only thing need for work perfectly
I know this thread has some age to it, but I recently started having the same problem that while using CarPlay through zlink, any phones calls, no one could hear me, but mics worked when connected to android BT. Also worked connecting a Samsung phone through android auto. Only occurred using iPhone and CarPlay. Been going on for a few months and couldn’t for the life of me figure it out.
Even updated to iOS 15 and same problem.
Today I finally got it working!!
This is what I did. Hope it helps others.
Connect to the unit and let zlink connect and go into CarPlay.
From within CarPlay, open google maps.
Press the microphone button in the bottom corner of google maps. You should get a pop-up saying that you have to allow google access to the microphone.
Immediately look at your phone, you should have a request on the iPhone to allow google access to the microphone.
ALLOW IT!
Then press the microphone button again in google maps. It should now allow you to use voice for searching.
Now go place a phone call!
This solved the problem for me. Hope it helps others.
Thought I'd found a solution but there was no microphone button on CarPlays Google Maps

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