Related
Hi if someone can help me it would be much appreciated. I just bought a Touch Pro and everything is working fine....except for one really annoying issue.
Whenever I connect my bluetooth to a headset, it shows connected but no sound is coming out. The sound is muted. when connected to my Audi, I see that the phone has bars (shows connected and I can dial the phone), but when I make a call no sound. Similarly on my SE HBH-DS970 headset. The A2DP works perfectly, but when I make a call nothing.....I've searched google and through XDA and no solution.
Can someone suggest a solution? I've soft/hard reset the device already. If I should change Radio ROM which one would someone suggest that's stable? Thanks
If no one else has this problem, can anyone at least suggest to me if this sounds like a Hardware or software issue? If hardware I will return it, but if software I will try to find a solution. Like I said the phone connects to BT, but I just can't get handsfree to work. File transfers and A2DP work. Thanks
Just flashed to UK ROM and still no help....I've read some people having the same problems over at the Diamond thread...I'm the only one answering my own thread here hahaha....if anyone can help I'd greatly appreciate it. Thanks.
Hi,
I occasionally had such an issue with my Parrot CK3100, but I did not get the time yet to investigate further. After the call was connected I did not hear anything, and I am not sure whether the other party could hear me.
On another day, the handsfree was working perfectly OK.
Cheers
Michael
Thanks for replying Michael....I'm at a loss and I tried all the suggestions posted. I hope it's a software issue...I'm going to buy a bluetooth headset tomorrow and see if that works. It's not the end of the world, but annoying since all my ppc, s60, BB, and UIQ phones prior to the TP have not had any such issues.
Do you think it's a software issue?
have you tried playing music?
Yes.....A2DP works perfectly....no problems whatsoever with file transfers either....I'm guessing either it's a software problem or the phone has a new bluetooth software that's not agreeing with my older SE headset, but the car is another issue. The Car is 2007 and I'm sure the Bluetooth software is not that old. I've tried Euro WWE and Asian WWE ROM and no go.....I'm going to try the Cingular ROM and see what happens.
Just another quick update....I tried 2 other different bluetooth headsets and still the same problem... for some reason the sound for handsfree will not come through...anyone know of registry hack possibly that will allow sound to come through?
May not be entirely related to your problem...
Mine is worst...whenever I have paired my Jabra or iTech BT headset, when the phone rings, 8/10 times the phone will auto pickup (and no I did not setup the phone to auto pickup) and the it will NOT connect to the bluetooth. Instead it will be just like an auto pickup and the sound will come thru the phone headset. This is driving me nuts!!!!
Okay, I have searched and cannot find anything on this exact topic, so hear I go. Has anyone used a bluetooth handsfree car kit with the Diamond while using the internal GPS? I realize that you should be able to but with all of the issues people are having with the GPS and having to uncheck "receive all incoming beams" and all I thought it a good idea to check. I tried to use a bluetooth hands free with my bluetooth GPS on my Touch and realized that when a call comes in it looses satelite signal. I am hoping that I can use a bluetooth hands free with the Diamond (waiting for Rogers in Canada to get it) because I hear the built in speaker sucks.
Thanks in advance, Wayne>
Wow, 68 views and not one person has used a bluetooth hands free car kit with the GPS
Hi I have used GPS and bluetooth hands free at the same time no problems. Only issue I have had is when using Duttys rom with the experimental bluetooth drivers, and using gps, and on a phone call both me and the person on the other end of the call have heard the directions. I have moved to another ROM and don't have any problems.
I have connected the Diamond to my bluetooth radio and it works in hands-free mode without problems.
Navigating with TomTom and receiving or making calls at the same time is absolutely no problem.
EDIT: I use the official O2 1.93 German rom
Can you please confirm something for me - when i use TOMTOM with my bluetooth car unit there is a lag off a few seconds. E.g. instead of hearing you have reached your destination, it cuts off the first bit and all i can hear is destination. There is also a delay in the ringer. Is this ROM related? If i switch ROMs will it resolve this for me?
I have connected my phone via bluetooth to my car radio, but TomTom uses the phone's internal speaker, as my radio does not support A2DP, but only hands-free. Through the internal speaker the directions are without any lag.
Incoming calls are signalled on my radio after a short lag (1 second or so). I guess that is normal behaviour though.
what a bummer that is - it renders tomtom useless via a bluetooth device. my unit is a JVC AVX-33 which supports A2DP. So basically when tomtom says turn left in 100 yards etc, because of the lag i dont get to hear it. I have more like a 4 second lag
Is that also the case when you're streaming music over bluetooth to the radio while using TomTom?
Because I was also thinking about getting an A2DP capable radio for my car for this scenario. But if there is such a lag, TomTom would be completely useless over BT.
I have no problems with music at all. No lag what so ever. Looking back now, it just appears to be system sounds, which includes tomtom. When I change ringtone and click play, there is also a lag at that point
That's strange.
You could try Advanced Config and change some of the BT settings to see if that helps, though I don't see why system sounds lag and music does not.
Maybe someone else can shed some light on this problem?
I'd be grateful!
I have tried this solution without any luck
http://forum.xda-developers.com/showthread.php?t=262119
Have you perhaps tried connecting your Diamond to another radio or other device that supports the A2DP profile?
Perhaps a PC or notebook with bluetooth?
You could then verify that it is indeed a problem with the phone itself and not with the radio.
I have the Supertooth Hands Free Kit, and it works pretty fine. I pair it, then start a connection, click two time on the Supertooth Button, and I even get the sounds of all Apps over the Hands free kit (GPS too).
For me it works fine.
I had no trouble with my Parrot kit and the Diamond running TomTom both with the Vodafone rom and 3rd party one from here. I have the trimmed voice commands using my Touch Dual but no such issue on the diamond. Navigation prompts come from the phones internal speaker and not my car kit.
That's interesting Blackfear gets GPS prompts through hands freee but wseed does not. The only reason I am considering getting a hands free unit is because I have heard the Diamond has a bad speaker. I was hoping to get all sound through the bluetooth speaker phone.
Dhatw.
dhatw said:
I tried to use a bluetooth hands free with my bluetooth GPS on my Touch and realized that when a call comes in it looses satelite signal.
Click to expand...
Click to collapse
Exact my problem with the diamond. I get a call and no satllite reception on the internal GPS.
marco899 said:
Exact my problem with the diamond. I get a call and no satllite reception on the internal GPS.
Click to expand...
Click to collapse
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
dhatw said:
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
Click to expand...
Click to collapse
I'am using a bluetouch handsfree set and as navigation tomtom 7. When a phonecall comes in, i have no satelites till i drop the call. Maybe this is a problem with my not standard skippy rom, but i don't know if this happens with the standard rom.
dhatw said:
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
Click to expand...
Click to collapse
I just tested this, because i was curious - i never noticed this.
And i can confirm, answering a call with a BT handsfree while navigating. It doesn't affect the GPS. I can even stream music via A2DP to my car stereo at the same time, i hear the music and navigation instructions loud and clear without lag trough my car speakers.
So this problem might be ROM-related, not hardware... I hope this is good news
The ROM i use is the official one from HTC website : "_HTC Touch Diamond_QMR_RUU_Diamond_HTC_NLD_1.93.404.1_Radio_S igned_Diamond_52.29.25.12_1.00.25.05_Ship.exe"
The BT headset i use is a Jabra BT350
I stream A2DP to a small BT audio receiver, Sony MBR-100
I hope this helps!
edit :
I read somewhere in this topic about a lag trough the A2DP connection.
I actually can tell how much lag there is : 400 msec. Totally acceptable for Tom Tom i think..
I know this, because sometimes i use TCPMP for watching video's in the car, e.g. at McDonalds and i have to set the audio delay in TCPMP to -400 msec to get it lipsync
Thanks, Aldo it's not a big problem for me with my build in navigation system, it's nice to know that it's rom related.
I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
golfman32 said:
I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
Click to expand...
Click to collapse
I see the same issue. Sorry no solution.
I confirm same end issue ....although until reading above i didnt know it stemed outside of the plagued nissan vehicles with navigation.
I have a lot of confidence that this will be fixed sooner rather than later since it is now affecting everyday bt headsets vs. one isolated group of nissan / infinity vehciles.
For those who own this phone and a nissan / infinity. we will take this partial victory as it has been a long two years since the last known phone from htc that worked correctly with our cars was a mogul with WM5 / before that the apache.
Its nice to have a working touchpro 2 and nissan ...even if its not 110% with the disconnect issue.
I have an 08 Nissan with the Bose/Communications/convenience package, and my bluetooth worked fine with my i760, xv6800, and Touch Pro. But I experience the disconnect issue as well now with my TP2. Must be the new HTC drivers.
We'll standby for a patch. But I'm pretty sure even though the time keeps running on the radio, that the call still disconnects. In any case, it isn't right, and I doubt we'll see it when we get patched to 6.5.
FYI, from my research this is the widcom stack on the TP2. I thought i read that in the tmobile TP2 forum.
That would explain why it works because microsoft rarely fixes things on windows mobile.
If so it only more confirms ms at fault and not nissan.
The nav radio was always different than the non nav bose radio in the nissans. Different BT modules i believe.
That would explain why you didnt have the problems that so many others did.
I might be wrong on the widcom stack but I woudl think the tmobile and cdma variety are using same chipsets and drivers. for the BT radio
BMW bluetooth
Same issues on BMW bluetooth
Having simmular problems with an JVC BT1 specielly if i use AD2P at the same time.. phone can lag for like 10-20-30 sec someethimes even more....
Getting VERY tired of this!
several BT issues
I seem to be having the same issue as most of the post on this thread ...my headset, and my Infiniti will not end my call , but has anyone else had a problem just trying to get the bluetooth to open from comm manager or settings ? When I try to turn on Bluetooth through my comm manager it says cant turn on bluetooth , and when I try trough settings it says cannot start the Blutooth stack ???? If i do a soft reset BT will work but if i disabale and try to connect again im having the same issue ....some one help me out
TP2 sprint
have exact same issue with my parrot MK6100
have to press end call many time on the remote to end the call sucessfully
Me too, also using Parrot 6100
The bluetooth is a nightmare. I have a Pioneer AVIC-F90BT with v3 software and I can't even answer the phone when it rings. I even sent to phone to automatically answer after 1 ring and when BT is connected it just freezes the dialer. Then when I hang up a call the phone freezes for about 20 seconds. It sucks so bad.
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
I think the blue tooth issues are due to the locking of the fm raido they reside on the same chip they talk about this on ppcgeeks
I have issues with my Ford Sync as well. If bluetooth is on and I want to use the Sync system I have to turn off bluetooth then turn it back on to get it to work. Quite annoying. I never had any issues with my XV6800 so it must be the bluetooth radio in the phone. Hopefully they come out with an update or when 6.5 is out it gets fixed.
WITHOUT DOUBT THE BLUETOOTH on the TP2. I have the same issue with Parrot 3200. It may be that different drivers would help.
Anyone been brave enough to try anything else?
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
arche3 said:
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
Click to expand...
Click to collapse
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Ohiowa said:
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
Click to expand...
Click to collapse
Seeing exact same random disconnect issue with my jawbone prime and my sprint touch pro 2. It happened twice today. One time I was speaking and didn't even realize it had happened for several minutes! Any fix for this?
I contacted HTC over this. The more people that complain about it to HTC, the quicker they will release a fix.
MS BT Stack on TP2
helix139 said:
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Click to expand...
Click to collapse
I am in. I need the MS stack for my wireless keyboard and mouse.
Anyone have this problem or have an answer for me.
My Sensation connects automatically to my car handsfree system (Honda Accord) and mostly works fine.
The problem occurs when it disconnects and I`m away from the car. Whenever I make a call the loudspeaker turns on and I have to manually turn it off before taking or making the call.
Also, when somebody rings me the phone doesn`t ring, it just makes a quiet beep so I miss a lot of calls. the only way I can stop it is to restart the phone, I can`t find any settings to solve it.
Don`t know if its related but I have Carhome ultra and Vlingo installed but the problem occurs whether or not I run these programs, I only have to connect to the cars bluetooth system.
Nobody else have this problem? Or able to offer any clues as to why it might be happening
While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
Click to expand...
Click to collapse
This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.
Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.
I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.
Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.
OK I'll test that later on today. How often/with what frequency does it happen to you?
psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
Click to expand...
Click to collapse
Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
Click to expand...
Click to collapse
I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.
Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.
I got replacement, but i can still see the issue with new phone also...
attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
Click to expand...
Click to collapse
Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
Click to expand...
Click to collapse
It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.
I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(
I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.
skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
Click to expand...
Click to collapse
There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.