Device not waking up from standby - Galaxy S6 Q&A, Help & Troubleshooting

Hi,
Been using S6 for the past 2 weeks. From yesterday suddenly facing a strange issue.
The device does not wake up from stand by on even after pressing the home or power buttons continuously.
Every time I had to to soft reset by pressing Vol down + Power.
Any idea, what's causing this to happen? I was suspecting Greenify might do this since it hibernates apps on screen off. But now I have removed greenify from the device manager. Still I am facing this issue.
Haven't rooted or modded it (yet). Usual apps installed and some themes from the theme store. The battery is around at 83%.
The caller can hear my phone ringing but i don't get any notifications or vibrations or sound.

suren21 said:
Hi,
Been using S6 for the past 2 weeks. From yesterday suddenly facing a strange issue.
The device does not wake up from stand by on even after pressing the home or power buttons continuously.
Every time I had to to soft reset by pressing Vol down + Power.
Any idea, what's causing this to happen? I was suspecting Greenify might do this since it hibernates apps on screen off. But now I have removed greenify from the device manager. Still I am facing this issue.
Haven't rooted or modded it (yet). Usual apps installed and some themes from the theme store. The battery is around at 83%.
The caller can hear my phone ringing but i don't get any notifications or vibrations or sound.
Click to expand...
Click to collapse
I have the same issue. Now it was fine for a few days, but this morning it was freezed again and my alarm didn't work
I gues it happened often while using a different launcher. With stock launcher (TouchWiz) it happens not so often.

But this shouldn't be happening at all in the first place and I am using touch wiz as well.
Not sure how a phone call doesn't wake up the device or play some ringtone.

Get a replacement mate.

Related

Powe/Sleep Button Issues?

I was just wondering if anyone else has been experiencing problems where there power/sleep button doesnt bring the phone out of sleep mode and the phone just remains black. Let me know.
schilj14 said:
I was just wondering if anyone else has been experiencing problems where there power/sleep button doesnt bring the phone out of sleep mode and the phone just remains black. Let me know.
Click to expand...
Click to collapse
They only annoying issue i have is when coming out of sleep and upon pressing the power button i get a 7 sec delay before the phone lights up.
schilj14 said:
I was just wondering if anyone else has been experiencing problems where there power/sleep button doesnt bring the phone out of sleep mode and the phone just remains black. Let me know.
Click to expand...
Click to collapse
I just started experiencing that my phone wont go into sleep mode after pressing the power button. I can hold it down and pop up menu to turn off shows, and bring it out of sleep after the 15 sec delay i have set up but thats it any ideas?
The only issue I have is when the phone goes to sleep wifi turns off and the captivate starts charging data to my plan. Does this happen to anyone else and if so is there a known cure?
I had my phone not go to sleep at set timeout one time. It may have been due to an app i installed. I rebooted and no problem since.
As for using data when asleep - Wifi turns off when the phone goes to sleep mode - this is the way it behaves, same as iPhone and other android phones. You have some app connecting in the background, maybe email sync?
You can keep the wifi on during sleep by going into the Settings-> Wireless and Network -> Wi-Fi Settings. Press the menu button in Wi-Fi settings press on "Advanced".
In there is an option called Wi-Fi sleep policy. Switch that to Never and you shouldn't have to worry about the wifi turning off when in sleep mode.
alphadog00 said:
I had my phone not go to sleep at set timeout one time. It may have been due to an app i installed. I rebooted and no problem since.
As for using data when asleep - Wifi turns off when the phone goes to sleep mode - this is the way it behaves, same as iPhone and other android phones. You have some app connecting in the background, maybe email sync?
Click to expand...
Click to collapse
Yea It was an app I installed, I did a reinstall from a back up and it works now.
Captivate Shutting Down Instead of Sleeping
Mine is doing this too, as are a few others, from the look of some posts on here. Mine started after a day and a half and two full charges. Suddenly I would go to wake it up and it will have turned off.
I'm thinking I might take it back to the store to exchange it, as not everyone is experiencing this problem. Sucky. I did notice that the battery, after you take the door off, is a little wiggly on the side opposite the connectors. I wedged some thin paper in the between the battery and the battery slot and it still did it. Got to be a problem with the individual phone.
Total PITA!!
I had problems with mine shutting off while in sleep mode and I uninstalled SetCpu and my task killer and it stopped doing it....

Sleep issues possible solution

I'm working on a new sleep issue theory. very severe button bounce.
For the past 24 hours, I have been waking my gtab by placing the right end against my chest, and using a finger on the power switch, I jab the button as hard and as fast as I can.
This has so far solved the wake to birds problem. If you have this problem, try the above, as hard as brief as you can, and see if it helps.
I am a handheld hardware designer, and I REALLY do not like the metal snapdisk under tape style of button used for the power button, they do not have good life, and degrade with time.
Please post your results. May be worth a designed fix.
Jim
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
squashpile said:
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
Click to expand...
Click to collapse
Various roms/kernels and complete wipes have affected the problem, but none totally solved it. I'm looking for folks that currently have the problem to test this for me.
Also, if I'm on the right path, more and more gtabs are going to start to have sleep issues as the crappy buttons fail.
My wife's GTab worked flawlessly from the box for almost 2 months, now. Same kernel/rom as mine. But in the past week, she has started to get "the birds" when she pushes the power button. This trick works on hers, too.
Thanks!
Nobody else having wake from sleep issues? reboot instead of wake?
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
I too have had issues w/ the power button. Am currently testing sleep fixes, but really always thought in the back of my mind it might be a power button issue.
3 days ago I had my tab sitting in my Malata dock, set the alarm to wake up, went to bed 4 hrs later and my screen was black.
hit the volume rocker and no screen. hit the power button...no boot. held the power button...no change. kept pushing buttons randomly and tablet finally rebooted after 30 mins of dinking around w/ the buttons.
I also have issues w/ the power button getting pressed w/ my chest. sometimes it powers down, sometimes it goes to sleep.
tested w/ button pushing styles.
1. quick press will either put it to sleep, or give the prompt window. It's random.
2. long press will produce the same results.
3. quick press to go to sleep then quick press again to wake, then quick press gives option window of sleep or shut down.
cannot replicate any sequence as each type of press gives different results.
I was beginning to think my sleep issue was software, but it may seem to be an issue w/ the power button.
I wonder if its a memory leakage issue?
It happens to me but I assume its all the apps running, some trying to access the net while asleep . For me its not button related: its a crashed system. Sometimes reboot is longer.
this is a known issue. If you wait it eventually wakes up, reading over the dev change log this was mentioned. Not the button, but it might be if it keeps being over pressed
tyy10002 said:
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
Click to expand...
Click to collapse
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
I also noticed that I only have the issue when connected to power adapter.
Running from battery does not produce the issues above, only while connected to adapter.
That seems more like a hardware related power management issue.
I've only noticed the power off /sleep problem when docked.
I also have no idea how I get it to wake up, I usually just mash random buttons for a bit and it boots.
gtablet4us said:
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
Click to expand...
Click to collapse
Same here, the tap tap app works great for me. It shouldn't be necessary, but it's not that big of a deal and something I can live with for the price I paid for the tablet.
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
jmdearras said:
Nobody else having wake from sleep issues? reboot instead of wake?
Click to expand...
Click to collapse
It seems that rebooting after sleep is depending on the what the apps do. On TNT 2.4 by roebeet, installing Google skymap will cause it to reboot when trying to resume from sleep.
On 4.2.5, installing TScalibration causes the same problem. I had to restore from a backup to fix it. It seems that if the app dives deep into the hardware, the problem occurs.
jhermit said:
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
Click to expand...
Click to collapse
I didn't do anything, it just works that way, I hit the volume down key and the tablet wakes up...
I just got a new gTab and installed TnT Lite 4.3.2 last night. Anytime my screen turns off the device is done, I can't wake it back up. Tap Tap App turns the screen off but pressing the volume or power button doesn't bring it back. Just a long press on the power restarts the device.
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
nebunezzar said:
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
Click to expand...
Click to collapse
I just tried that and had the same issue. Music kept playing, clicking on the volume rocker would make the volume go up and down but nothing would bring the display back on.
I can reproduce this behavior anytime my screen turns off.
I wanted to update my experience... I've switched to running the cyanogenmod 7 beta2. The sleep issue has gone from something that happens anytime the screen turns off to being a random occurrence. I've gone an entire day without seeing it at all and the next day it has happened a couple times.
While I certainly agree that the power button is somewhat squirrely, I've found that installing "Load Monitor" and setting it up to prevent deep sleep remedies the sleep issue.
I just reflashed Vegan last night and had the "sleep of death" problem consistently. Put Load Monitor on and the issue goes away.

Random vibrate?

Does anyone have this problem?
My phone would vibrate randomly. Very short vibration, kind of like haptic feedback when typing on the keyboard. Not very often, but once or twice every few days (that I have noticed). There would be no notification or led blink, and I don't think I have turned off any sort of notification beside vibrating for any app...
Usually sound plays when my phone is dying, maybe you have it on vibrate so its a small vibrate to let you know that power saving has come on? I have no idea, just poking in the dark here.
I happen to have a similar issue. Don't know if it relates but mine happens to vibrate when pushing the volume buttons. Strange habit of mine, pushing the buttons of my phone when it is in my pocket.
Don't know if this helps you in any way but thought I would mention it
blastermak said:
I happen to have a similar issue. Don't know if it relates but mine happens to vibrate when pushing the volume buttons. Strange habit of mine, pushing the buttons of my phone when it is in my pocket.
Don't know if this helps you in any way but thought I would mention it
Click to expand...
Click to collapse
If you press and hold the volume down button, the phone will silent itself and turn itself into "vibrate mode", but that's not the case here.
smoochiezz24 said:
Usually sound plays when my phone is dying, maybe you have it on vibrate so its a small vibrate to let you know that power saving has come on? I have no idea, just poking in the dark here.
Click to expand...
Click to collapse
Maybe but I'm not sure. I remember a few days ago I simply had my phone laying flat on my desk when I was working. It vibrated so I picked it up to check for message, only to find that it vibrated for nothing. There was nothing on the notification bar (there would be a triangle with ! if power saving is on). Weird
tsekh501 said:
If you press and hold the volume down button, the phone will silent itself and turn itself into "vibrate mode", but that's not the case here.
Click to expand...
Click to collapse
It doesn't do that when locked
tsekh501 said:
I remember a few days ago I simply had my phone laying flat on my desk when I was working. It vibrated so I picked it up to check for message, only to find that it vibrated for nothing. There was nothing on the notification bar (there would be a triangle with ! if power saving is on). Weird
Click to expand...
Click to collapse
Put me down for a "me too". I'm getting the random vibrations once or twice a day (that I notice, at least). I had the same thing happen, too, that you described -- my phone was on my desk at work and then randomly did a short "half-vibrate" -- but there were no notifications or any reason it should have vibrated. Must be a bug...
happens to me when a call connects i.e if i dial out and hen i hit a voice mail it will vibrate very shortly
Kurisu87 said:
happens to me when a call connects i.e if i dial out and hen i hit a voice mail it will vibrate very shortly
Click to expand...
Click to collapse
Then your vibrate is not random.
Is it in your pocket or in your hand when it vibrates? I have heard of this strange phenomenon where you get these phantom vibrations on your leg where your phone would be resting against your leg in your pocket, but when you check your phone, there wouldn't be any messages. It used to happen to me all the time after I got a phone that would vibrate with incoming calls/messages, lol. It sometimes still happens, but not as much anymore. The human mind is so fascinating!
Edit, sorry, i didn't see the post where you had said that it was on your desk.
It's weird... After I posted it here, I have never experienced any random vibrate anymore.
I've had it but only while using go launcher. Uninstalled it and never had it again.
Sent From My HTC Sensation using Xda premium App
Hrm, i'm just curious now if this is only me or some others are experiencing this too. Recently I flashed HyperSensation CM7 rom and I'm using FauxClock's kernel. Before my phone would not vibrate when I put it in silent or vibrate mode. All of a sudden yesterday after I rebooted a few times, the vibrate started to work in both vibrate and silent mode. Now it won't stop vibrating for no reason. It's a double vibrate, and sometimes I would receive at least 3-4 vibrates in consecutive times. I check my phone, my notification LED does not light up, I don't have any messages coming in, there are no Facebook notifcations, I don't have any e-mail's coming in.
Also whenever I reboot my phone and it finishes rebooting and shows me my lockscreen, it vibrates 2-3 times of the same doulbe vibrate rhythm. Does anyone know where I messed up while I was playing with my settings? My phone does vibrate when it's on loud when I receive messages or calls or other functions like my alarms. It just didn't vibrate before when I put it in silent/vibrate mode. Now it won't stop vibrating and this has been going on for 14 hours. I'm going nuts!

Moto G power off and volume down buttons not working.

Ever since I flashed CM13 the power button sometimes didn't wake the phone, I later realized this was because trebuchet (the CM launcher) crashed sometimes, and wouldn't restart. I would usually wake the phone by having a friend call my phone and forcing it to launch trebuchet or plugging it in. But today for some reason it stopped working completely! Now it doesn't turn off my phone and doesn't turn it on!! I can't reboot my phone or shut it down, and for some bizzare reason my volume down button doesn't work, but the volume up key works???? This is so frustrating I nearly came close to throwing this piece of crap phone at the wall. How can I fix this?? I downloaded an app that lets me sleep the phone from the screen, but I don't know what to do to wake it! I'm not always with my friends and I can't turn it on if I'm outside and not near an outlet. Please help. Xt1032 with CM13 nightly.

[help] screen not waking up during calls only

My nexus 5 having issues from last month whenever I dial a call screen goes off and never wakes up until call disconnect same goes for receiving calls
At First I thought I might bhi ROM issues I change 2 3 ROMs now back to Pure Nexus rom. I think its an Power Button issues when I press Power button and screen goes off any notification comes screen doesn't wake up as well with volume up/down keys
Any solution ?
Does this happen with all stock ROMs? Was the phone dropped? Using original screen?
I have not checked with the stock rom. But it was started with changing rom.
Phone slips sometimes from hands and dropped several times but nothing happened before.
When I have the Bluetooth ear phones on screen doesn't goes off.
Could be a problem with the proximity sensor? Try a stock ROM and see if the same thing happens. If it does, it's probably a hardware problem.

Categories

Resources