[help] screen not waking up during calls only - Nexus 5 Q&A, Help & Troubleshooting

My nexus 5 having issues from last month whenever I dial a call screen goes off and never wakes up until call disconnect same goes for receiving calls
At First I thought I might bhi ROM issues I change 2 3 ROMs now back to Pure Nexus rom. I think its an Power Button issues when I press Power button and screen goes off any notification comes screen doesn't wake up as well with volume up/down keys
Any solution ?

Does this happen with all stock ROMs? Was the phone dropped? Using original screen?

I have not checked with the stock rom. But it was started with changing rom.
Phone slips sometimes from hands and dropped several times but nothing happened before.
When I have the Bluetooth ear phones on screen doesn't goes off.

Could be a problem with the proximity sensor? Try a stock ROM and see if the same thing happens. If it does, it's probably a hardware problem.

Related

[Q] Bug or Defect?

I have encountered some strange issues with Galaxy R during the past few days. The first issue is when I plug in my headphones when the phone is idle (i.e. screen off) the menu key often fails to wake it up. Only the power button wakes it up. Sometimes, it wakes up but after a greater than normal delay This happens only when earbuds are inserted when screen is off.
Secondly, sometimes my touch screen and capacitive buttons loose their sensitivity for a couple of seconds (say about 10 seconds) and then come back to normal. The menu and power button works fine but the touch controls are lost.
Has any of you encountered the same? Please comment. Thank you!
Mine Galaxy R doesn't have any of this. I'm on 2.3.4 and you? I think its a defect. And where you wrote this:
The first issue is when I plug in my headphones when the phone is idle (i.e. screen off) the menu key often fails to wake it up. Only the power button wakes it up.
I think that is normal because you cant unlock the phone by using the back or menu button.

[Q]How to prevent black screen during calls

I'm running all stock on my Nexus 5 with 4.4.2. If I talk on the phone with it next to my ear the screen turns on and off as it should, so I know that the proximity sensor works. If I use the speaker phone and have the phone away from me, the screen goes black after a minute (which is what I have the screen timeout set to). The only way I can get it to wake up is to hit the power button. This is not a big deal except if I want the power button to end calls. Is there a way to wake the screen after it times out without using the power button? Or, is there a way to tell the phone not to shut off the screen during calls?
Thanks in advance.

Nexus 5- Screen won't turn on after call

As the title says the phone's screen won't turn on after I ended a longer call, i have to press the power button to get the screen working.
Did it happen to you also?I have this phone for 2 months but it never happened in the beginning, this seems to be a recent issue.
Is it a hardware issue or a software bug?I've tested the proximity sensor and it works just fine as much i can tell, it switches the screen of and on, it never happened to wake the screen during a call and to activate random keys.
Another strange thing that i noticed during a call:If have the keypad up and i lay the phone horizontally the screen won't turn off if i hover my hand over the proximity sensor but if i put the phone vertically the screen goes off or if i hide the keypad the screen also goes instantly off.

[LCD Replacement] Screen doesn't light up after sleep

Hello everyone,
I bought a LCD replacement for my OPO, and asked a friend to replace the screen (he had his own OPO, and changed the screen on it a couple times, so I trusted him).
The frame was not included, so the phone is without it unfortunately.
But I have this problem with the screen itself...
I boot the phone, everything goes well, it boots, everything ok, I can do everything...
Then the phone goes to sleep after the 30s, and sometimes when I press the button to turn it on, the lights in the bottom light up, I can hear sounds, I can swipe to answer calls for example, but the screen stays all black.
If I press the power button to turn it to sleep mode and then click again to wake it within 1 or 2 seconds, it works everythime.
Its just when it goes to sleep... And then I have to press the power button to reset the phone, and it boots again.
I'm using the LineageOS Rom, and I never had problems like this before replacing the LCD.
What caused this? Could the screen be "broken" when I bought it?
Thank you for reading this and for the help!
nunong21 said:
Hello everyone,
I bought a LCD replacement for my OPO, and asked a friend to replace the screen (he had his own OPO, and changed the screen on it a couple times, so I trusted him).
The frame was not included, so the phone is without it unfortunately.
But I have this problem with the screen itself...
I boot the phone, everything goes well, it boots, everything ok, I can do everything...
Then the phone goes to sleep after the 30s, and sometimes when I press the button to turn it on, the lights in the bottom light up, I can hear sounds, I can swipe to answer calls for example, but the screen stays all black.
If I press the power button to turn it to sleep mode and then click again to wake it within 1 or 2 seconds, it works everythime.
Its just when it goes to sleep... And then I have to press the power button to reset the phone, and it boots again.
I'm using the LineageOS Rom, and I never had problems like this before replacing the LCD.
What caused this? Could the screen be "broken" when I bought it?
Thank you for reading this and for the help!
Click to expand...
Click to collapse
Well,clearly the issue is lcd itself.Happened with me on my last screen replacement,it was defective.Though in my case,I had to power on/off the device to get the display back.Get a refund or replacement,there's no other alternative.

Phone calls often go silent/on hold

Hi. I've had this annoying issue as long as I've owned by 2S. I usually use the phone on speaker phone. On both incoming and outgoing calls in probably 50% of the calls I make, after around 1 minute, the caller can no longer hear me and I can no longer hear them. I have figured out if I press the 'hold' icon to turn hold on then off again, audio works again but at the time the call goes silent, 'hold' is definitely showing as off. Really can't figure out what is going on. Anyone else had this or know of a remedy? Thanks if you can help me out.
Most probably you pressed the hold button with your cheek while talking. I am not joking. The proximity sensor is... peculiar on this phone. Eventually the screen turns on during the conversation even if the phone is close to the ear.
Make a test: just after answering the incoming call (green button), switch off the screen with the power button. Unless you receive a notification, the screen will not turn on.
Hi guildamx. Thanks a lot for your input. I had read about the strange proximity sensor issue but don't think this is directly the cause in my case. Most of the time at home, I use the phone on speaker (placed on desk in front of me with no proximity sensor being activated) and am sure that the screen is never touched during the call as it is hands-free on my desk. I have done some more experimenting this morning and on multiple tests, the audio works fine when the screen in on (at the start of a call) but after screen timeout (I have mine set to 1 minute), the audio in and out is blocked. Switching the screen back on doesn't rectify, only putting on hold then off hold. Oddly, if I use the phone without speakerphone (held to ear), the proximity sensor kicks in and turns off the screen as expected, the blocked audio issue doesn't occur. It only occurs when the screen times out the screen. Very strange.
Apparently when the phone goes into deep sleep the audio is somehow killed. Very strange and never happened to me.
I would suggest testing a different rom. Definitely it seems software related.
Sorry for not being able to provide further help.

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