I have a S6 and have been loving it, but lately (hangs out or other messaging programs are more noticeable) i some times do not get notification or sounds of a notification when my screen if off, some times i don't even get them if the app is running in the back ground but my phone is on.
I have no idea what the issue is and before the question is asked, yes i have wifi/data to remain on when i have my screen off
turning phone off/reset, turning off and on syncing, clearing app data all of these seem to not to help at all
edit more information: only way i have been able to fix it is have trillian and hangout on at the same time ( both google messaging apps) and get someone to send me a message. I will get one of the two notifications. this is a temp fix however it doesn't fix the problem perma.
Related
So I had a Note previously, WhatsApp worked perfectly fine.
I notice now that there are a lot of weird notification issues now. I ran some tests and this is what I've found.
Screen On - Clear all apps with Task Manager. Exit to home screen. Meaning, WhatsApp is not running in the background, not running at all. I use my girlfriends phone to send me 10 + messages. I get NO pushed messages, no notifications. Nothing happens. I then launch the app and see that I have 10+ unread messages under her name. I click to read the messages, and exit back to the home screen (either back arrow or home button). I send another message from her phone, and NOW I see the notifications.
Screen Off - (sleeping but app is still in the background) - I send a message from her phone, get NO push notification. But... as soon as I hit the power button to light up the screen (wake from sleep), I get the notification in the bar. I read the message, clear the notification bar.. then put the phone back to sleep. Same thing happens. While the screen is off, I get no push notifications until I turn on the screen.
Anyone having weird issues with WhatsApp? It can't be the app because it works perfectly normal on my Samsung Note. I'm thinking ICS broke it some how.
The notifications works fine for me with whatsapp. The only thing is that when I hit clear in the notification bar and haven't read the actual message, the notification will reappear again.
Sent from my HTC One X using Tapatalk 2
Same thing here just happened with me on my HTC ONE S , if screen if off and whatsapp is running i get no notification, however as soon as i press the power button immediately i get notified and the weird thing is the notification sound is the default ringtone while in whatsapp settings i have another tone set. Whatsapp was working fine. I tried reinstalling, force stopping, rebooting.
My phone is stock rom no root any help would be appreciated
EDIT (SOLVED): Disable Fast Boot under power options in settings, disabling it fixed my problem (Read it somewhere online)
I have problems with notifications when wifi is on. No problems w/out wifi
I have exact same issue on my Xperia Arc...with or without Wifi...I have ICS 4.0.3
I think it is phone independent issue...
i think you all should stop closing all apps from the task manager and everything would be fine.
you cant shut down all apps and then expect from them to work.
(at004 solution could help too)
Sorry to revive this thread, but I have a solution to the problem (I think) and I thought I might share it.
Some routers flag push messages as "Anonymous Internet Requests" which the NAT dismisses. This will effectively kill push and you'll only get your messages on the next sync.
To counter this problem you can forward the google push port to your phone.
You'll need a static IP for the phone. The port Google uses for push messages is 5228 on TCP.
Good luck with your problems!
ahh.. i got the notification problem.. there is no sound or vibrate for incoming whatsapp messages..
this happen affter i update the apps.. damn!
Yze said:
So I had a Note previously, WhatsApp worked perfectly fine.
I notice now that there are a lot of weird notification issues now. I ran some tests and this is what I've found.
Screen On - Clear all apps with Task Manager. Exit to home screen. Meaning, WhatsApp is not running in the background, not running at all. I use my girlfriends phone to send me 10 + messages. I get NO pushed messages, no notifications. Nothing happens. I then launch the app and see that I have 10+ unread messages under her name. I click to read the messages, and exit back to the home screen (either back arrow or home button). I send another message from her phone, and NOW I see the notifications.
Screen Off - (sleeping but app is still in the background) - I send a message from her phone, get NO push notification. But... as soon as I hit the power button to light up the screen (wake from sleep), I get the notification in the bar. I read the message, clear the notification bar.. then put the phone back to sleep. Same thing happens. While the screen is off, I get no push notifications until I turn on the screen.
Anyone having weird issues with WhatsApp? It can't be the app because it works perfectly normal on my Samsung Note. I'm thinking ICS broke it some how.
Click to expand...
Click to collapse
This happens on my brand new nexus 4
This used to happen way back when I first got my One X, but it is solved now. I thought it was because I had rooted and gone with a newer build, but I got a replacement One X stock with 2.20 and notifications work fine when screen is off.
Same issue in my nexus 4
I'm facing the same issue in my nexus 4.But this is applicable to the application which having the same properties of WhatsApp.For eg Viber.
When we are in the screen of Whats App and Viber i'm getting the notification otherwise not..
I also noticed one more thing unless we open the application the data notification in the signal bar is idle. I don't why its like that.Usually it should be always active.
dreamweaver9962 said:
I'm facing the same issue in my nexus 4.But this is applicable to the application which having the same properties of WhatsApp.For eg Viber.
When we are in the screen of Whats App and Viber i'm getting the notification otherwise not..
I also noticed one more thing unless we open the application the data notification in the signal bar is idle. I don't why its like that.Usually it should be always active.
Click to expand...
Click to collapse
Facing the same issue with my HTC Desire Z running ICS custom ROM.... Not always.. but 90% of the time. This has made whatsapp a less reliable mode of messaging.. I cant keep on checking my mobile for new messages..
manujosephv said:
Facing the same issue with my HTC Desire Z running ICS custom ROM.... Not always.. but 90% of the time. This has made whatsapp a less reliable mode of messaging.. I cant keep on checking my mobile for new messages..
Click to expand...
Click to collapse
Same here, with the same phone and running CyanogenMod 7.2.0.
Also seeking help on the same issue.
Seems there's no point to use this "instant" messager with this defect.
Go and complain with the makers of it as you have paid for it and using a custom ROM is 100% supported...
This is a users forum guys. If you install custom ROM some things may not work as on stock ROM.
We share experience and knowledge but not complaining about the product or demanding for a solution.
Go to WhatsApp website and tell them about the issue. I doubt they read this post.
Sent from my XPeria Z
/I've never had this problem with Hangouts before, but now if I am SMSing a person, and I put my phone down, I won't get any notification of their next texts, even if my screen goes to sleep. I keep missing messages because of this and it just started happening recently, since I got my new Note Edge. (Though, I also updated all my apps with the new phone, so it could be an app update and not something in particular with the phone. ) My GF says she is having a similar problem actually. Any settings I'm missing or fixes I need to look into? Also, is there a way to get persistent notifications back?
I've noticed this as well. Annoying
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
This annoying problem just started. Every time i get a message the phone vibrates. I have turned off vibration for Messenger in phone settings but still it vibrates. And its driving me crazy!!
How can i fix this? I have tried reinstalling it too.
Hey, my wife had the same issue (mind you on an S7) and while trying to find an answer, I found your thread. She found the solution herself. She says:
In the app notification settings for chats and calls I changed the "importance" from urgent to medium
Hope this helps you!
I don't have this problem but I would assume if you go into apps and then application permission you could probably disable anything that is related to the gyro or vibration for FB messenger.
That or install a vibration manager app and just disable FB from it.