Won't cable charge, only wireless? - Galaxy S6 Q&A, Help & Troubleshooting

For some reason tonight, by S6 wouldn't charge with the cable, only wireless.
Yes, I've tried multiple cables and chargers.
Anything I should try?

I'd say take it to your carrier store and attempt to turn it in under warranty. They will try to get it to charge, and if they can't then they'll get it repaired/replaced and save you a bunch of hassle trying to figure out how to fix it yourself.

Related

[Q] Transformer wont turn on

Alright, so my transformer doesnt turn on anymore. Apparently according to my mom who I gave it to claims that it was working last night. An now nothing. When i'm plugging it into the wall it doesnt even charge or accept it (by accepting it the dock doesnt even have the charge light). Im assuming its the cord thats the problem... hopefully it is and its a simple fix.
The cord is not bent or mis used... Is there a discount store on the net i can order another cord or should try to go through asus?
Kulch said:
Alright, so my transformer doesnt turn on anymore. Apparently according to my mom who I gave it to claims that it was working last night. An now nothing. When i'm plugging it into the wall it doesnt even charge or accept it (by accepting it the dock doesnt even have the charge light). Im assuming its the cord thats the problem... hopefully it is and its a simple fix.
The cord is not bent or mis used... Is there a discount store on the net i can order another cord or should try to go through asus?
Click to expand...
Click to collapse
Amazon has TONS of them for fairly cheap. MOST with free shipping too.

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
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What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
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Click to collapse
I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
Click to expand...
Click to collapse
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
Click to expand...
Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

[Q] Phone won't charge without USB cord being held in certain position

I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
aman207 said:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
Click to expand...
Click to collapse
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Mobiletechvideo fixed mine for $35.
DickyG said:
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
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Click to collapse
Hm well that's unfortunate. I forgot to mention that I'm with wind. They charge for warranty repair after 1 year from original purchase date. I'm going to try to go to a warranty center to see how much it is.
Sent from my ASUS Transformer Pad TF300T using Tapatalk

USB port no longer charging

My N5 no longer charges with the USB port. It gets a very small amperage (10-20 mA when testing using Ampere), but the battery essentially runs down at the normal rate overnight when I normally charge it. I have several wireless chargers that work, so I'm still able to use the phone, but I'd like the charger to actually work. Ampere does show that the charger is continually disconnecting/reconnecting. I've tried multiple chargers and multiple micro USB cords and the problem persists, so I'm fairly confident the problem is the USB port on the phone.
I contacted Google Store support since I've never received a replacement and I've heard that they give out 1 free replacement, but I was told it's out of warranty and they couldn't help me. I contacted LG support and they said that they can probably fix it but there will be a charge that they can't quote to me until they've already received it.
I'm planning to get the new N5 whenever it comes out so I don't want to spend too much money fixing this, but any suggestions?

Pixel draining battery when type-c plugged in, not charging

Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
cpyandy said:
Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
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Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
I had this happen once yesterday. Had to restart, then it started to charge. Used my 6p charger as well as stock -- neither worked until restarted.
cntryby429 said:
Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
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Click to collapse
Not pushing the cable in all the way happened to me once. The edge of my case held it out a bit and I didn't realize it. I just have to pay a bit more attention when plugging in

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