Related
A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Why don't you get a cheap ipad charger in the meantime. Takes longer but do the charging overnight?
Thanks for the tip. Is the propriety charger the same or do you just mean the USB wall plug end?
dainesefreak said:
A word of warning - I received my USB 3.0 extension cable from Amazon yesterday, plugged it in when I got home and it started to charge. I noticed after a few minutes that the charge icon had disappeared and now the charger does not seem to work at all; tried both dock and tablet sockets.
This was the cable recommended from the other thread on the forum about charging the device.
http://www.amazon.co.uk/gp/product/B003QZKMU4/ref=oss_product
I'm fairly sure that it is the UK three pin socket part that has died as the machine is picked up by my PC over the USB cable. I've tried the usual taking the thing apart and re-clipping it back together, I've even checked the teeth on the cable to make sure nothing is damaged, still no joy.
I've emailed Asus support but after reading through the forum I'm not overly positive that they will be any help at all. I suppose I'll have to wait for the Chinese/Hong Kong factories to start kicking these out on Ebay as there doesn't seem anything in the UK at the moment. So I'll sit here and watch my 90% battery slowly die and the machine get covered in dust.
Click to expand...
Click to collapse
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
bbilko said:
My PSU died, and after a week of back and forth to ASUS service they have declared my TF DOA and told Comet to replace it.
They are doing a doorstep swap tomorrow for me.
I have also posted about PSU's with a known fault, look in the accessories forum
Click to expand...
Click to collapse
I checked my serial number a few days ago and it was supposed to be one of the ok ones.
I also took the thing to pieces as much as I could without resorting to a screwdriver. It's been left out over night and put back together a few times.
The whole thing doesn't look to be the best put together electrical item I've seen. In fact my Desire charger makes it look like some 5p Chinese shonk, oh err hang on a minute it is.
Just looking at iPad chargers now.
Same thing with me and extension off ebay one day after I got it. What I had to do was a factory reset to get it to show the charge icon. Now it's been fine since going on 2 weeks now.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
lacrossev said:
I did that too, but it didn't work for mine, so i tapped it on my desk and voila, it works fine now.....dunno how long it'll last though
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Funny you should say that, I was all about to give up and then gave it the tap of life on the window ledge and it started working again. The annoying part was that I'd moved it from the usual changing point to test it out so I have had to very gingerly move it back.
It's still working but I'm not sure how long it will last. I think that maybe the USB lead must have move something out, which is odd as it was a really loose light connection. The upshot is the charger is now going to be left untouched and the USB 3.0 lead is going in the bin.
Not really a robust item the wall charger!
Yes, mine was one of the good ones too....
Sent from my Transformer TF101 using XDA Premium App
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
I second this.....same has happened several times to me when trying to get usb 3 cable to act as charger lead extension. Just leave it unplugged for 15- 20 mins and all ok.
Charger or dock battery??
I don't know the inner-workings between the charging adapter, the USB cable and pins - and the dock battery itself so I thought I'd throw this out there:
My dock battery has stopped charging. I can plug the tablet into the dock - have the dock plugged into the wall - and the tablet itself will charge (and the adapter will heat up) - but as soon as I remove the tablet, the adapter cools down, and the dock battery never charges (just blinks orange forever).
I've just been assuming all along that it was the dock or the dock battery that had gone bad for some reason.
But would it be possible that it could be a pin / cable / adapter issue instead?
I wonder if different pins control the charging of the tablet vs the charging of the dock?
I'm *hoping* it's the dock itself because at least I can still return that and wait for another to come in stock. But if it's the adapter or cable, it looks like I'd be SOL and have to send my whole freakin tablet back for a replacement!
I'm sitting on hold with Asus now because last night neither my tablet or dock would charge. I do not have the extension cable but have one on order from Ebay. I was planning to test all the pins on the cable while the unit was charging to figure out which additional pins are communicating with the charger to start the charge. While sitting on hold I came across this post and decided to try the charger again and now my tablet is charging. Will try the dock once I'm fully charged.
I love my TF but this charging stuff is micky mouse. I hear some people can charge connected to a PC, I have never been able to. Now I need to do some more searching to see who had what extension cable from where.
Check the thread link in my signature to see my finding for making a cable to allow charging from other sources.
It's all a bit of pot luck by the sounds of it.
Don't leave it on charge over night, don't plug the wrong sort of USB lead in and don't move the charger.
I think I'll be buying some £2 Ebay charger as soon as they appear, can't be any worse.
dazzawright said:
I had the same issue. For me i fixed my PSU by unplugging everything for 20 minutes. Sounds silly but it works. Unplug from the wall socket, take the usb out of the PSU and the TF and leave it al alone for 20 minutes.
Click to expand...
Click to collapse
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
jschmier said:
A sense of panic set in when my charger stopped working after trying to use a USB 3.0 extension cable I purchased from Monoprice. After following this simple suggestion, I'm happy to report that all is working once again.
I never did get the USB 3.0 extension cable to work though. It was one that others have reported success with too. I guess I'll be sticking to a cheap extension cord for now.
Click to expand...
Click to collapse
+1, I had a "[email protected]# no this isnt happening" moment. Still waiting for my extension cable.
12 foot cable
AcidCool2K said:
This extension from CompUSA works like a charm. Its prices is awesome too. The adapter charges TF/KB seamlessly for me. Spread the words.
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662497&CatId=5476
Click to expand...
Click to collapse
Ultra also makes this cable in a 12 foot length. Part #U12-40579. I have both the 6 foot and 12 foot lengths and they charge my 32TF and dock without issues.Both can be purchased from CompUSA.
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
I'm waiting for one to come in from Amazon right now. My original never worked, so I've been charging my TF through my laptop's USB port.
I think mine was $30.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
do a search there is a large thread on replacement adapters.
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
Rumbleweed said:
do a search there is a large thread on replacement adapters.
Click to expand...
Click to collapse
search for thread by Devcake
can't believe how cheap it is
Wow....I've never had a power adapter go bad before a device before. Ever. I got tons of phone adapters around and other devices. I just took a sniff of the adapter, smells like it's burned. Luckily there wasn't a fire. Why the heck so cheap. I didn't know so many people having problems with the adapter.
The charger has no margin built in and appears to be running on the edge of its capacity. To make matters worse people are using it to charge the tab and dock paired which just stresses the charger more. My suggestion: If yoy don't want to kill your charger charge the tab and dock separate with down time between and plug into an outlet that will allow air flow.
I charge my dock and tab every morning when i get up. (I watch videos from my server at night). I try to never use my tab while its plugged in so I'm not putting any stress on the cable. It's too freaking short to reach my outlet to where I sit. Mine has been plugged into the same outlet for 2 months and it takes about an 1 1/2 hours to charge both the dock and tab and then I use it the rest of the day and night. I usually charge them together but sometimes i will charge the dock by itself if I use it a lot during the day
same here, my charger wont charge normally, it takes long time to fully charge now.
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
I'm in houston texas. How much do you want for just the adapter, (if you are in close shipping area).
there is another thread on here for alternative power adapters if yours is broken
Mine stopped charging the dock and only once in a while charged the tablet about 8 weeks ago. It was sent back to Asus repair in Canada along with the tablet - they didn't fix or replace the charger as requested on the RMA and they broke the tablet power button as well so it can not be turned on/off in any event. So another RMA and another month of waiting.
As far as I'm concerned this charger is the perfect accessory for the poor quality Transformer hardware and garbage support I've received from Asus.
I do not understand why anyone would buy a second / or replacement ASUS power adapter. As I have stated before they are marginal at best. If your breaks or you want a second. see the thread started by Devcake and get the Dynex universal camera adapter. It can do your TF, Dock and much more and costs less.
I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
When the dock is fully discharged the red led will flash for a while when your charging. It's normal, when you have charged for a while it will be constantly on!
Clegs said:
I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Same thing here, but dock isn't charging...
Egregious Philbin said:
Same thing here, but dock isn't charging...
Click to expand...
Click to collapse
Defective. Exchange dock or send to Asus for repair.
I don't know what happened but I left it plugged in all night yesterday and this morning it was half charged with the light on orange so I'm hoping that sometime when I was sleeping it fixed itself.
Sent from my SCH-I535 using Tapatalk 2
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
junrider said:
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
Click to expand...
Click to collapse
I've had a dock die and just flash with no charging on the prime before guess it was defective. Picked up an open box from ebay for 90 bucks works like a charm.
I got the dock to charge, but had to monkey around to get it to fit just right....still not fun....
Got it solved by doing a cold boot.
Turned it off then held power + vol down combo untill I saw the text "cold-coot linux" apear, released the buttons and waited boot.
Now the charging light is blinking.on the dock.
Ok. Honest mistake. It wasn't charging. It blinks when active (connected to tablet and tablet unlocked...if you lock the tablet the dock led stops blinking).
Tried the cold boot thing described above. Didn't work.
The charger charges the tablet alright, but not the dock.
Opened it up yo see if there was something wrong (cable disconnected or so). Unplugged and plugged everything back. Still won't charge. =/
Any ideas????
Thanks in advance!
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
did you manage to fix the problem?
I have the same issue
I have the same problem
Hi, did you resolve the problem? I have the same issue
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
I have the same issue, and after reading your post, I tried your hack and the charging light finally came on for my dock. Evidence strongly suggests its a flaky electrical connection in either the cord or the jack. I am leaning towards jack because my cord will charge my tablet when directly plugged in, but I am not yet convinced.
Noticing that the connector's pins are on the outside, and it connects to a double-sided blade of pins, I tried to squeeze the connector some to make a better electrical connection. It was a little better, in that I could occasionally now get the charging light to turn on for a few seconds by applying pressure to just the cord's connector, but still not reliable. I then tried to use a small blade between the plastic and outer metal casing of the cord's connector, and I destroyed the came and now it won't even charge my tablet. I'll have to go to the store tomorrow to replace the cable, and we'll see if a new cord works to power the dock.
There's a distinct possibility that a new cable might just be all the fix I need.
Looking at the teardown on ifixit, it seems like the tablet uses a slightly different connector housing than the dock. Perhaps the dock has a less reliable part.
jgrills said:
There's a distinct possibility that a new cable might just be all the fix I need.
Click to expand...
Click to collapse
A new cable did not fix it.
Without another good path forward, I get brave and have attempted to reshape the receiver jack's metal housing to be more snug, hoping that a squeeze would do it. I have only managed to mangle it further.
Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
borgmanjayce said:
Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
Click to expand...
Click to collapse
If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
MartyHulskemper said:
If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
Click to expand...
Click to collapse
I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
borgmanjayce said:
I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
Click to expand...
Click to collapse
It never hurts trying -- you aren't exactly the first to describe this, but luckily, pretty much all of the others were saved.
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
borgmanjayce said:
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
Click to expand...
Click to collapse
Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
MartyHulskemper said:
Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
Click to expand...
Click to collapse
The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
borgmanjayce said:
The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
Click to expand...
Click to collapse
Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
MartyHulskemper said:
Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
Click to expand...
Click to collapse
The net of this ... power smells! (sorry, couldn't resist!)
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
Click to expand...
Click to collapse
LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
borgmanjayce said:
LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
Click to expand...
Click to collapse
No, it's a definite PITA
-- I had hoped that the new EU rulings concerning all smartphones needing to provide a microUSB charging input would extend to tablts, but so far this has not been the case, unfortunately.
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
Click to expand...
Click to collapse
I risked saying that the tip of my ... smells funny on the interwebz and came away with it! </increased self-esteem>
LOL!
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
borgmanjayce said:
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
Click to expand...
Click to collapse
I wish you the best of luck! :good:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
aman207 said:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
Click to expand...
Click to collapse
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Mobiletechvideo fixed mine for $35.
DickyG said:
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Click to expand...
Click to collapse
Hm well that's unfortunate. I forgot to mention that I'm with wind. They charge for warranty repair after 1 year from original purchase date. I'm going to try to go to a warranty center to see how much it is.
Sent from my ASUS Transformer Pad TF300T using Tapatalk