Hello there
I got some serious issues on the S6 with the backup of my messages from Whatsapp.
Normally i use Helium to backup all my apps+data. Nowadays since Whatsapp has been part of Facebook this aint possible anymore.
So i went the regular way, the backup messages and then copy the whatsapp/database to the new phone after installing whatsapp (Whatsapp is ofcourse already installed on the S6)
It asks me to restore, i press yay!!!! All of the sudden it says it was unable to restore the messages.
I tried many ways, emailing, through pc etc etc with the file to my new phone.
I dont know if the file has been damaged through transfer, but normally you need to use your Sd card. Wich the S6 does not have!
Ok so i went to my girlfriend her phone and copied her backup to the S6 and tried aswell. Also doesnt work.
Anyone here with the same issue and a fix?
I really want my messages back restored but it seems impossible.
Please help! I will thank you gratefully with a Thankyou!
damitch300 said:
Hello there
I got some serious issues on the S6 with the backup of my messages from Whatsapp.
Normally i use Helium to backup all my apps+data. Nowadays since Whatsapp has been part of Facebook this aint possible anymore.
So i went the regular way, the backup messages and then copy the whatsapp/database to the new phone after installing whatsapp (Whatsapp is ofcourse already installed on the S6)
It asks me to restore, i press yay!!!! All of the sudden it says it was unable to restore the messages.
I tried many ways, emailing, through pc etc etc with the file to my new phone.
I dont know if the file has been damaged through transfer, but normally you need to use your Sd card. Wich the S6 does not have!
Ok so i went to my girlfriend her phone and copied her backup to the S6 and tried aswell. Also doesnt work.
Anyone here with the same issue and a fix?
I really want my messages back restored but it seems impossible.
Please help! I will thank you gratefully with a Thankyou!
Click to expand...
Click to collapse
Have you tried copying the entire folder over?
Yes i have. Took me a while since there was 2gigs on media.
But it still says that it was unable. Somehow the file is corrupt probaly everytime.
I have copied my entire WhatsApp folder over 3 times and it's worked fine every time on my G920F. First I did it from my Galaxy S4 onto the S6, and the other 2 times were from wiping the S6 clean and starting fresh. No issues, it restores just fine.
Related
lately i bought a new samsung note II to replace my spoiled LG 2X mobile phone.
i had backup all system data and app from my 2X to the sd card using titanium backup.
i installed titanium backup app to the new note II phone and tried to restore contacts , SMS , and call log to the new hand phone.
after restored and restarted, the following error kept appearing on the hand phone.
android.process.acore
message stopped
obviouly can't get into the phone interface, contacts, or message screen from my note II...
tried to restore "data only" or "data+app" in TB ... both wouldn't work as well.
tried to enable "migration data " in the TB and it was still same after restore.
have anyone encountered same problem before? i tried to google as well as searched this forum but couldn't find any solution so far.
any suggestion are much appreciated.
You can't use system data from another phone unless it's the exact same phone on the exact same Rom. You're going to have to restore the phone to stock and then only restore your apps and contacts.
MissionImprobable said:
You can't use system data from another phone unless it's the exact same phone on the exact same Rom. You're going to have to restore the phone to stock and then only restore your apps and contacts.
Click to expand...
Click to collapse
i understand. can't TB restore data for 2 different model of phones? i only restored the data (contacts, sms, call log) only which were indicated green in TB.
You said you backed up your system data too, which you don't need and can't use on a different model of phone. Just make sure you don't restore that this time.
I've had it for ages now without any problems whatsoever.
But last night something happened that i cant rightly explain!
I un-installed a useless notpad app, that i recently installed, and after that ALL apps in TBP shows with a warning triangle, even if i do a full backup it just shows the triangle and i cant restore ANYTHING..
It says it got the app and data, but i cant do ANYTHING with it.
I even reinstalled the whole ROM, TWICE without any change in how TBP is dealing with programs..
Complete format of SD card, exct..
Still it REFUSES to let me restore my apps..
Even if do a full backup, followed by trying to restore, it says i have zero apps to restore..
Darkergothic said:
I've had it for ages now without any problems whatsoever.
But last night something happened that i cant rightly explain!
I un-installed a useless notpad app, that i recently installed, and after that ALL apps in TBP shows with a warning triangle, even if i do a full backup it just shows the triangle and i cant restore ANYTHING..
It says it got the app and data, but i cant do ANYTHING with it.
I even reinstalled the whole ROM, TWICE without any change in how TBP is dealing with programs..
Complete format of SD card, exct..
Still it REFUSES to let me restore my apps..
Even if do a full backup, followed by trying to restore, it says i have zero apps to restore..
Click to expand...
Click to collapse
check the titanium backup folder properly on your sd card
it might have got corrupted !
neelay92 said:
check the titanium backup folder properly on your sd card
it might have got corrupted !
Click to expand...
Click to collapse
That sounds like a likely possibility. Maybe try a new backup and see if you can restore that? If that works, it would tell you that the original backup somehow got corrupted.
Ok, figured out what was the problem but damn it was annoying.
Under "Filter by platform"
Check EVERY single box EVEN those who where "empty" and presto, backups worked again.
Dunno why default download of the app set it to a few select options.
Seems dumb to me.
Hey guys,
I just upgraded my Nexus 5 to Marshmallow, I was successful in restoring my sms, call log etc, however it was hanging at 0% when restoring apps.
I did a google search and one of the suggestions stated I should change backup location from Filesystem storage to DocumentProvider storage.
I pointed TiBU to the Titanium Backup folder, it asked if I wanted to move my backups to the external storage and all my backups then disappeared, I've checked from within titanium, I've used the search function as well as manual browsing using 2 different file managers, connected the phone via USB, and to no avail.
Would appreciate any advice
Thanks
Mubs
Same proplem here! Looking for solution.
Mubs said:
Hey guys,
I just upgraded my Nexus 5 to Marshmallow, I was successful in restoring my sms, call log etc, however it was hanging at 0% when restoring apps.
I did a google search and one of the suggestions stated I should change backup location from Filesystem storage to DocumentProvider storage.
I pointed TiBU to the Titanium Backup folder, it asked if I wanted to move my backups to the external storage and all my backups then disappeared, I've checked from within titanium, I've used the search function as well as manual browsing using 2 different file managers, connected the phone via USB, and to no avail.
Would appreciate any advice
Thanks
Mubs
Click to expand...
Click to collapse
same thing has just happened to me so i took my sd card out of my phone and put it into my pc and checked TiBu folder and its empty. i did have 845 backups and now they're all gone. anyone got a solution please
Has there ever been a solution to this problem? Got the exact same issue and don't understand how this can happen?! It asked to move the files and now they're all gone?!?!?! I would be really happy if anybody knew how to solve this since I'm quite desperate at the moment...
Hello!
I just changed my handset but I am unable to restore the chats in my new handset!
I have tried both the ways -
1.) Making a backup on google drive and then by using the same mobile no. & email id, tried to restore it on the new handset but of no use.. Initially, it displays - Recovering.. But, at the end it displays an error - Whatsapp couldn't recover any of your messages.
2.) Taking a local backup on the internal memory of my previous phone and copying that file onto the new phone's internal memory and then installing whatsapp. But, this method also didn't work. I get the same error - Whatsapp couldn't recover any of your messages.
I tried recovering on my friend's handset just for trial but the same error pops up, don't know what is the issue..
Pls. let me know the solution of recovering the messages as it's very important for me..
Thanks!
I have a new phone (Xiaomi Mi 11 Lite). I wanted to transfer my Whatsapp account to it. But I stupidly went ahead without making a Google Drive backup of my messages on my old phone (Motorola G5S).
Instead, I installed Whatsapp on the new phone, which, since it has my old sim card in it, recognised me and re-created all the Whatsapp groups.
BUT all chats were empty.
I have copied the msgstore.db.crypt14 file from my old phone's Whatsapp/Databases folder. I've transferred it to my new phone. But no luck.
Is there any way to recover my old Whatsapp data (at least the chats)?
There is recover software for deleted files on your phone.. unless you wrote more data over in your old phone it is likely that you can recover it.
Google for a trusted recover software for android.
It might be possible if you install whatapps on your old phone again and it might recover the chats on it's on..
But I would try first going over a recover software.
Sorry if I wasn't clear, I do not need to recover files. I have been able to copy the msgstore.db.crypt14 file from my old phone's Whatsapp/Databases folder. But transferring it to my new phone does not seem to work.
Goarklight said:
Sorry if I wasn't clear, I do not need to recover files. I have been able to copy the msgstore.db.crypt14 file from my old phone's Whatsapp/Databases folder. But transferring it to my new phone does not seem to work.
Click to expand...
Click to collapse
I read that but that encryption file is most likely tied to hardware identifiers of your old phone and I doubt you might be able to decrypt in your new phone.
So my recommendation still stands try to power up your old phone, recover the whatsapp files, copy these files to a folder on your pc, then install whatapps again on your old phone.. see if it recovers automatically if not, replace the recover files..
Then there should be a backup option natively in whatsapp and then do a migration..
That seems to me your best shot.
Thank you, I will try this and report back if it works.
It worked, thanks!
Goarklight said:
It worked, thanks!
Click to expand...
Click to collapse
Did it simple worked by reinstall whatsapp on the old phone?