How do we update Samsung Apps? - Galaxy S6 Q&A, Help & Troubleshooting

Such as S-Voice, S-Health, S-Browser, Samsung Music app, etc.?? Thanks!

If there's anything that can be updated, that will be listed in the 'Galaxy Apps' app. Some apps can be upgraded, for instance, S-voice, S-baro, S-note or other apps that were included by default in the firmware... but I don't believe there are going to be any major updates through that channel. Major updates on system apps will be found in the latest firmwares.

Related

Samsung Apps notifications oddities and bugs

It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
sphere314 said:
It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
Click to expand...
Click to collapse
I understand, that's annoying - I got that 1 "red" icon on Samsung App box yesterday updated the app and thankfully that 1 "red" icon is gone. I hope you figure it out soon - good luck
I'm glad that I didn't start using that Samsung app... I actually disabled the app
Sent from my GT-N8010 using Tapatalk 2
same problem on my devices. I think it's belong to uninstalled apps. It's annoying but nothing tragically. You install app again, update, uninstall...but every time with update till Samsung repair it.
sharkeecz said:
same problem on my devices. I think it's belong to uninstalled apps. It's annoying but nothing tragically. You install app again, update, uninstall...but every time with update till Samsung repair it.
Click to expand...
Click to collapse
same here... trued all possible pre-installed apps, but nothing...
in addition I also had a PS Touch update that was not notified...
personally I have disabled most of the samsung apps (like the Hubs) but I will keep Samsung Apps cos I like both Poalris and PS Touch
I've finally found out the mysterious app that was notified (as updated) but wasn't showed in my page od Samsung Apps.
It's Papyrus.
Strange thing is that this is not a pre-installed app.
It's actually present in both Google Play and Samsung Apps.
I think I downloaded it a couple of weeks ago from Google Play (but I'm not sure about that, maybe I downloaded it from Samsung Apps).
Anyway yesterday Samsung Apps started notifying me about an update, even if not showing me what app was to update as Papyrus wasn't present in the Samsung Apps page of my downloaded apps.
So I hope that Samsung Apps will become more smart and clear in the future.
Anyway the mysterious apps that showed up in the last days with a 1 red circle and didn't show on the Samsung Apps page for being actually updated are (so far):
- Polaris Office
- Photoshop Touch
- Papyrus
(maybe this list can help someone else and also be "updated" - no pun intended - by other users)
After "finding" them and updating them now they are in my downloaded apps page so the problem won't probably occur again (at least not with these apps).
AAAArrrrgggghhhh
I spoke too soon.... and the infamous nasty and vengeful "1-red circle" has come back again!!!! Just after a few hours of a new sense of carefree freedom... it was too good to be true....
What's the app to update? Where is it? Where? where? where?
I'm beginning to think that you can't beat it.:crying:
If I only had the gut to swipe Samsung Apps and all the apps offered by it away (as some wise guy has already done...)
(but I need and like a couple of apps that are there and nowhere else...)
Any further help?
Reading this topic I found out that there are some updates that can only be done with Samsung apps, so I updateded them. Now if I open Samsung apps I also have the red notification, but it does not bother me in any way because I rarely open this. I think it's a bug with the app, so until they fix it I'll just check manually for updates on the two apps from Samsung.
Sent from my GT-N8010 using Tapatalk 2
sphere314 said:
I've finally found out the mysterious app that was notified (as updated) but wasn't showed in my page od Samsung Apps.
It's Papyrus
Click to expand...
Click to collapse
Have you noticed that there is an in app purchase that allows you to draw shapes and type text in papyrus?
Tried to purchase using Samsung apps on note 10.1 but does not let me. I tried to buy on my phone and it let me pay by carrier i.e. will be charged to my phone bill. The stupid thing is with Samsung apps you have to purchase the in app on each device. It does not let me download/apply to the note 10.1
Last time I buy any apps from Samsung.
sphere314 said:
AAAArrrrgggghhhh
I spoke too soon.... and the infamous nasty and vengeful "1-red circle" has come back again!!!! Just after a few hours of a new sense of carefree freedom... it was too good to be true....
What's the app to update? Where is it? Where? where? where?
I'm beginning to think that you can't beat it.:crying:
If I only had the gut to swipe Samsung Apps and all the apps offered by it away (as some wise guy has already done...)
(but I need and like a couple of apps that are there and nowhere else...)
Any further help?
Click to expand...
Click to collapse
I'm with u mate... tried papyrus as well with no avail...
Last update
My updates "red-circle" counter was 2 this morning. :crying:
But, rather magically and serendipitously, today I managed to return to the "no red circle" status.
What were the updates I did need to make?
These 2:
Polaris Office
AllShare Play
Mysteriously AllShare Play appeared for the first time on the "My page - Downloads" with an update button (I suppose this is a pre-installed app as I never downloaded it before). After updating it it disappeared again from the "My page - Downloads" but the update red cirlce counter was also decreased by 1.
Then, updating Polaris Office made the counter come back to zero.
Another quirk instance is with Papyrus.
I've updated it through Google Play to version 0.3 (there is called "Papyrus beta")
In SamsungApps it's reported as version 0.2.4 (there's called "Papyrus").
After the update through Google Play I lost the possibility (that I had before) to buy, as an in-app purchasing, the Tool Pack, that, as I understand, is an exclusive of Samsung Apps (see the FAQ in Papyrus "Settings-Help and Support".
So, as far as I can tell, the sharing of the same app between Google Play and Samsung can be another real nightmare...
Furthermore my experience seems to confirm that the notification process for Samsung pre-installed apps is very buggy and ridden with unpredictable delays .
sphere314 said:
Last update
My updates "red-circle" counter was 2 this morning. :crying:
But, rather magically and serendipitously, today I managed to return to the "no red circle" status.
What were the updates I did need to make?
These 2:
Polaris Office
AllShare Play
Mysteriously AllShare Play appeared for the first time on the "My page - Downloads" with an update button (I suppose this is a pre-installed app as I never downloaded it before). After updating it it disappeared again from the "My page - Downloads" but the update red cirlce counter was also decreased by 1.
Then, updating Polaris Office made the counter come back to zero.
Another quirk instance is with Papyrus.
I've updated it through Google Play to version 0.3 (there is called "Papyrus beta")
In SamsungApps it's reported as version 0.2.4 (there's called "Papyrus").
After the update through Google Play I lost the possibility (that I had before) to buy, as an in-app purchasing, the Tool Pack, that, as I understand, is an exclusive of Samsung Apps (see the FAQ in Papyrus "Settings-Help and Support".
So, as far as I can tell, the sharing of the same app between Google Play and Samsung can be another real nightmare...
Furthermore my experience seems to confirm that the notification process for Samsung pre-installed apps is very buggy and ridden with unpredictable delays .
Click to expand...
Click to collapse
and u r rite once again it appeared also for me... funny thing is that I have disabled all share play but still... anyway thanks
sphere314 said:
It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
Click to expand...
Click to collapse
I´ve made this post:
taringa.net/posts/hazlo-tu-mismo/17082011/Problema-actualizacion-samsung-apps-solucionado.html
In case the post get deleted.
1. Go content.samsung.com with native explorer (no chrome u other)
2. Click on SAMSUNG APPS.
3. Click on DOWNLOAD SAMSUNG APPS
4. Click on REINSTALL ON PHONE.
Awwwwwyeahh!

Updates Galaxy apps question...

I know updates system appear in the settings -> about
And updates apps appear on Google Play.
And updates of apps Galaxy, for example to edge or always on display...
Now these updates should appear in galaxy apps, I just don't see it there.
We assume it's already updated, I don't even see those apps, not even with the search, make sense?
Another question: besides the 3 options these updates.. is there another place for me to track updates for my device?
Thank you very much.

Apps Randomly Appearing

I got a notification of new app updates today, and when I clicked on it I saw SnapChat and Pokemon Go in the list. I've been using Market Fixer to keep them out of the update list, because the newest version of PG isn't compatible with root and the newer versions of SnapChat aren't compatible with SnapPrefs.
So I went to Market Fixer, and it's been really easy to knock them off the list because they both fit on the screen at the same time...except now they suddenly didn't. In between there were a couple of apps I didn't recognise - SapaMonitor, Samsung Push Service, Samsung Print Service Plugin, and Samsung Mirror Link. One or two of them may have been there previously, but certainly not all of them.
The available updates were Android System WebView, Beaming Service for Samsung, Samsung Gear, and Samsung Print Service Plugin.
What are these apps and where did they come from?

default apps never update

Not sure if its a problem but the apps like bixby, phone, contacts etc. Never update i keep checking the galaxy apps store but nothing. The default phone app is still on verison 2.0.8 when i know 2.1 is out on apkmirror
sandman997 said:
Not sure if its a problem but the apps like bixby, phone, contacts etc. Never update i keep checking the galaxy apps store but nothing. The default phone app is still on verison 2.0.8 when i know 2.1 is out on apkmirror
Click to expand...
Click to collapse
Some of the apps are updated in the "background" and NOT via "Google Play Store" and/or "Galaxy Apps"...
Also: "staged rollout" is used

Can't install Samsung apks anymore

When i first got the phone the updated Samsung apks from places like apk mirror were spotty on what I could and couldn't install. I could update some apps like email for example or snote but not TouchWiz. Since the latest system update I can't load any of these now. Email, snote, messages, etc. Everything fails.
Did att lock the device down even further than it already was? Anyone else have luck?
Those updates are not for the Note. Not all apks made by Samsung are compatible across all their phones.
ShrekOpher said:
Those updates are not for the Note. Not all apks made by Samsung are compatible across all their phones.
Click to expand...
Click to collapse
I mostly look on sammobile for my updates because APK mirror is very hit or miss for me. Sammobile clearly marks what devices the updates are for.

Categories

Resources