Can't install Samsung apks anymore - AT&T Samsung Galaxy Note 8 Questions & Answers

When i first got the phone the updated Samsung apks from places like apk mirror were spotty on what I could and couldn't install. I could update some apps like email for example or snote but not TouchWiz. Since the latest system update I can't load any of these now. Email, snote, messages, etc. Everything fails.
Did att lock the device down even further than it already was? Anyone else have luck?

Those updates are not for the Note. Not all apks made by Samsung are compatible across all their phones.

ShrekOpher said:
Those updates are not for the Note. Not all apks made by Samsung are compatible across all their phones.
Click to expand...
Click to collapse
I mostly look on sammobile for my updates because APK mirror is very hit or miss for me. Sammobile clearly marks what devices the updates are for.

Related

Samsung Apps notifications oddities and bugs

It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
sphere314 said:
It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
Click to expand...
Click to collapse
I understand, that's annoying - I got that 1 "red" icon on Samsung App box yesterday updated the app and thankfully that 1 "red" icon is gone. I hope you figure it out soon - good luck
I'm glad that I didn't start using that Samsung app... I actually disabled the app
Sent from my GT-N8010 using Tapatalk 2
same problem on my devices. I think it's belong to uninstalled apps. It's annoying but nothing tragically. You install app again, update, uninstall...but every time with update till Samsung repair it.
sharkeecz said:
same problem on my devices. I think it's belong to uninstalled apps. It's annoying but nothing tragically. You install app again, update, uninstall...but every time with update till Samsung repair it.
Click to expand...
Click to collapse
same here... trued all possible pre-installed apps, but nothing...
in addition I also had a PS Touch update that was not notified...
personally I have disabled most of the samsung apps (like the Hubs) but I will keep Samsung Apps cos I like both Poalris and PS Touch
I've finally found out the mysterious app that was notified (as updated) but wasn't showed in my page od Samsung Apps.
It's Papyrus.
Strange thing is that this is not a pre-installed app.
It's actually present in both Google Play and Samsung Apps.
I think I downloaded it a couple of weeks ago from Google Play (but I'm not sure about that, maybe I downloaded it from Samsung Apps).
Anyway yesterday Samsung Apps started notifying me about an update, even if not showing me what app was to update as Papyrus wasn't present in the Samsung Apps page of my downloaded apps.
So I hope that Samsung Apps will become more smart and clear in the future.
Anyway the mysterious apps that showed up in the last days with a 1 red circle and didn't show on the Samsung Apps page for being actually updated are (so far):
- Polaris Office
- Photoshop Touch
- Papyrus
(maybe this list can help someone else and also be "updated" - no pun intended - by other users)
After "finding" them and updating them now they are in my downloaded apps page so the problem won't probably occur again (at least not with these apps).
AAAArrrrgggghhhh
I spoke too soon.... and the infamous nasty and vengeful "1-red circle" has come back again!!!! Just after a few hours of a new sense of carefree freedom... it was too good to be true....
What's the app to update? Where is it? Where? where? where?
I'm beginning to think that you can't beat it.:crying:
If I only had the gut to swipe Samsung Apps and all the apps offered by it away (as some wise guy has already done...)
(but I need and like a couple of apps that are there and nowhere else...)
Any further help?
Reading this topic I found out that there are some updates that can only be done with Samsung apps, so I updateded them. Now if I open Samsung apps I also have the red notification, but it does not bother me in any way because I rarely open this. I think it's a bug with the app, so until they fix it I'll just check manually for updates on the two apps from Samsung.
Sent from my GT-N8010 using Tapatalk 2
sphere314 said:
I've finally found out the mysterious app that was notified (as updated) but wasn't showed in my page od Samsung Apps.
It's Papyrus
Click to expand...
Click to collapse
Have you noticed that there is an in app purchase that allows you to draw shapes and type text in papyrus?
Tried to purchase using Samsung apps on note 10.1 but does not let me. I tried to buy on my phone and it let me pay by carrier i.e. will be charged to my phone bill. The stupid thing is with Samsung apps you have to purchase the in app on each device. It does not let me download/apply to the note 10.1
Last time I buy any apps from Samsung.
sphere314 said:
AAAArrrrgggghhhh
I spoke too soon.... and the infamous nasty and vengeful "1-red circle" has come back again!!!! Just after a few hours of a new sense of carefree freedom... it was too good to be true....
What's the app to update? Where is it? Where? where? where?
I'm beginning to think that you can't beat it.:crying:
If I only had the gut to swipe Samsung Apps and all the apps offered by it away (as some wise guy has already done...)
(but I need and like a couple of apps that are there and nowhere else...)
Any further help?
Click to expand...
Click to collapse
I'm with u mate... tried papyrus as well with no avail...
Last update
My updates "red-circle" counter was 2 this morning. :crying:
But, rather magically and serendipitously, today I managed to return to the "no red circle" status.
What were the updates I did need to make?
These 2:
Polaris Office
AllShare Play
Mysteriously AllShare Play appeared for the first time on the "My page - Downloads" with an update button (I suppose this is a pre-installed app as I never downloaded it before). After updating it it disappeared again from the "My page - Downloads" but the update red cirlce counter was also decreased by 1.
Then, updating Polaris Office made the counter come back to zero.
Another quirk instance is with Papyrus.
I've updated it through Google Play to version 0.3 (there is called "Papyrus beta")
In SamsungApps it's reported as version 0.2.4 (there's called "Papyrus").
After the update through Google Play I lost the possibility (that I had before) to buy, as an in-app purchasing, the Tool Pack, that, as I understand, is an exclusive of Samsung Apps (see the FAQ in Papyrus "Settings-Help and Support".
So, as far as I can tell, the sharing of the same app between Google Play and Samsung can be another real nightmare...
Furthermore my experience seems to confirm that the notification process for Samsung pre-installed apps is very buggy and ridden with unpredictable delays .
sphere314 said:
Last update
My updates "red-circle" counter was 2 this morning. :crying:
But, rather magically and serendipitously, today I managed to return to the "no red circle" status.
What were the updates I did need to make?
These 2:
Polaris Office
AllShare Play
Mysteriously AllShare Play appeared for the first time on the "My page - Downloads" with an update button (I suppose this is a pre-installed app as I never downloaded it before). After updating it it disappeared again from the "My page - Downloads" but the update red cirlce counter was also decreased by 1.
Then, updating Polaris Office made the counter come back to zero.
Another quirk instance is with Papyrus.
I've updated it through Google Play to version 0.3 (there is called "Papyrus beta")
In SamsungApps it's reported as version 0.2.4 (there's called "Papyrus").
After the update through Google Play I lost the possibility (that I had before) to buy, as an in-app purchasing, the Tool Pack, that, as I understand, is an exclusive of Samsung Apps (see the FAQ in Papyrus "Settings-Help and Support".
So, as far as I can tell, the sharing of the same app between Google Play and Samsung can be another real nightmare...
Furthermore my experience seems to confirm that the notification process for Samsung pre-installed apps is very buggy and ridden with unpredictable delays .
Click to expand...
Click to collapse
and u r rite once again it appeared also for me... funny thing is that I have disabled all share play but still... anyway thanks
sphere314 said:
It's almost a nightmare.
Now and then I see a "1" on the samsung apps icon.
That should mean that 1 app (previously downloaded from Samsung App) has been updated and I could update it through Samsung Apps in the page of my downloaded files.
That's how it should work.
Recently I've been receiving these kind of notification also for apps that I never downloaded from Samsung Apps and that so didn't show up on my downloaded files. With some luck I discovered that some of these updates where referred to pre-installed apps on my GNote 10.1 such as Polaris Office and PS Touch: searching for these apps and opening their page I could see the "update" button.
But for the last update notification I don't know where to look.
It seems that something is missing in Samsung Apps. They tell you that you have an update but they don't tell you what update you have, and there's no way to find out and trig the update.
Any suggestion?
FYG I have a stock european GT-M8000 with 4.0.4
Click to expand...
Click to collapse
I´ve made this post:
taringa.net/posts/hazlo-tu-mismo/17082011/Problema-actualizacion-samsung-apps-solucionado.html
In case the post get deleted.
1. Go content.samsung.com with native explorer (no chrome u other)
2. Click on SAMSUNG APPS.
3. Click on DOWNLOAD SAMSUNG APPS
4. Click on REINSTALL ON PHONE.
Awwwwwyeahh!

Samsung Gear Manager / Accessory Service / Gear S2 Plugin for Oneplus 2 and others

Hi guys,
I just bought a Gear S2 and found out that Gear Manager and the other required software from the Google Play Store are not supported for the OPT.
I found a thread here providing the APKs in order to support the Gear S2 on the OPT, however it does not work for me as it failed when it requires me to download the Gear S2 Plugin.
Used a Samsung S4 to download the required softwares from the Playstore and extracted the APKs.
Hence I'm sharing them here for those who are in the same situation as me.
I have tested the APKs with my OPT and everything works fine.
Compatibility List as of 11 Oct 2015:
Oneplus 2
If you tested other phones that works let me know and I can update this list.
Required APKs:
Samsung Gear
Samsung Accessory Service
Gear S2 Plugin
Enjoy!
Yes finally can attach outside links!
Thank you!! This worked for me for my galaxy note 5!!
Lorenzo04 said:
Thank you!! This worked for me for my galaxy note 5!!
Click to expand...
Click to collapse
Yours is a Samsung. Should be able to download all the required software from the Playstore right?
Sent from my iPad using Tapatalk
I have an SM-N9200 on AT&T, and no matter what tried it wouldn't connect. No updates available or anything. Wish I knew what the issue was, but this fixed it.
The watch connected just fine with a note 4, it was very frustrating. Looks like from the reviews on the gear app in the Samsung store I'm not alone.
Lorenzo04 said:
I have an SM-N9200 on AT&T, and no matter what tried it wouldn't connect. No updates available or anything. Wish I knew what the issue was, but this fixed it.
The watch connected just fine with a note 4, it was very frustrating. Looks like from the reviews on the gear app in the Samsung store I'm not alone.
Click to expand...
Click to collapse
Great! Glad that it solved your problems.
Thanks for your effort. I tried these apps as well but still getting following error: 'The operating system on your phone has been modified in an unauthorized way, and is not compatible with the Samsung Gear app. Check your operating system and try again.'
I am on a custom ROM and rooted Note 2.
Do I need to install an official firmware or is there a way around?
Thanks.
N4KA said:
Thanks for your effort. I tried these apps as well but still getting following error: 'The operating system on your phone has been modified in an unauthorized way, and is not compatible with the Samsung Gear app. Check your operating system and try again.'
I am on a custom ROM and rooted Note 2.
Do I need to install an official firmware or is there a way around?
Thanks.
Click to expand...
Click to collapse
I'm totally a newbie in custom rom and rooted stuff but the error seems to point to a unsupported rom or rooted device. I have no rooted device to test if the s2 works with it.
Is anyone having issues connecting to the gear app store within gear manager? I'm getting a white blank screen? Do we need the latest updates Samsung released to the play store? If so can you port them with your Samsung device?
ripv2 said:
Is anyone having issues connecting to the gear app store within gear manager? I'm getting a white blank screen? Do we need the latest updates Samsung released to the play store? If so can you port them with your Samsung device?
Click to expand...
Click to collapse
It was blank just like you said couple of hours ago for me too. It works for me now. Try it. I did not do any updates nor was there any updates to apply.
There is updates for both the gear plugin and the gear manager. You won't see the updates if your on a non supported device. That's why someone with a supported device should continue to extract the latest updates and post them in this thread.
This was already posted by me. Reporting this.
Duplicate of Samsung gear manager and Samsung accessory service for phones that can't install
Closed.

Samsung apps update problem (SM-G955U1)

Hey everyone...
I recently purchased a Galaxy S8+ (SM-G955U1) and I'm having some problems with it.
The Samsung native apps like Messages, Phone, Contacts, etc don't get updated, but in their "about" section which shows the version, says this app is up to date. I even tried going to Galaxy Apps and tried updating from there, but there is no update available. My phone itself is apparently up to date as well, but I'm not sure.
This is the software version installed:
G955U1UEU1AQH3
I went to apk websites and saw that almost all the samsung native apps on my phone are at least a couple versions out of date, and it's really bothering and annoying. To a point that my samsung messages app, doesn't even have "delivery report" option for sms. It's just not there...
2 of my family members have also Galaxy S8 pluses, and their phones function well, and everything is up to date!
So, how can I fix this problem on my phone without modding it or anything because I want my phone to remain mod free!
I will appreciate your help VERY VERY much!
Go to Galaxy apps, upper right for menu, my apps, updates
Sent from my SM-G955U using Tapatalk
raptoro07 said:
Go to Galaxy apps, upper right for menu, my apps, updates
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Well, that's one of the first things I did, but it didn't work. It says all apps are up to date...
BSS8888 said:
Hey everyone...
I recently purchased a Galaxy S8+ (SM-G955U1) and I'm having some problems with it.
The Samsung native apps like Messages, Phone, Contacts, etc don't get updated, but in their "about" section which shows the version, says this app is up to date. I even tried going to Galaxy Apps and tried updating from there, but there is no update available. My phone itself is apparently up to date as well, but I'm not sure.
This is the software version installed:
G955U1UEU1AQH3
I went to apk websites and saw that almost all the samsung native apps on my phone are at least a couple versions out of date, and it's really bothering and annoying. To a point that my samsung messages app, doesn't even have "delivery report" option for sms. It's just not there...
2 of my family members have also Galaxy S8 pluses, and their phones function well, and everything is up to date!
So, how can I fix this problem on my phone without modding it or anything because I want my phone to remain mod free!
I will appreciate your help VERY VERY much!
Click to expand...
Click to collapse
What website you are using I'd like to see if my apps are updated.
load new versions from apkmirror.com, then for being able to install them without getting the "package exists" error you have to change the secure startup (off if on and vice versa), then you are able to update these system apps!
Sent from my SM-G955F using XDA-Developers Legacy app
TML1504 said:
load new versions from apkmirror.com, then for being able to install them without getting the "package exists" error you have to change the secure startup (off if on and vice versa), then you are able to update these system apps!
Click to expand...
Click to collapse
Still having issues after toggling the secure startup feature. Anyone have any other idea? Right now I still get the "package exists" error. I even try going up only one version at a time.
Same problem have updates 4 my apps but @ galaxy app store I have no updates... lol wtf?
wutangkillabee said:
Same problem have updates 4 my apps but @ galaxy app store I have no updates... lol wtf?
Click to expand...
Click to collapse
I figured it out. I was being too impatient before. Go to apkmirror or similar sites and download the apks to the phone. Once downloaded, you need to toggle secure startup (if it is on the turn it off, but if off then you will need to turn it on). After you do that, immediately restart your phone. Once booted, head directly to the download folder and install all of the apks. Do not launch any of the apps to verify until you finish loading all of the apks or you will have to repeat the process. Once you are done, you can launch which ever app to verify. I had an issue with the apps crashing at first so I rebooted and all issues went away for now at least.
Good luck. You can also set apkmirror to notify you when a new version comes out if you so choose to go that route.

Android Messages no longer sends notifications to s3

I've had a great two weeks receiving text messages through my Gear S3 using Android Messages on my OnePlus 5T. After the watch died, I restarted it and now I do not get a buzz vibration for that SMS app. Other SMS apps work but don't have the features of replies through the watch. Any suggestions?
Thanks!
Uninstall the latest update to Android Messages. Worked for me and another person.
So sorry for the late reply, but would this just be uninstalling the app and installing the lower version apk?
Depends on whether it comes preinstalled on your phone or not. On my pixel xl 2, it only let me uninstall updates. If yours actually uninstalls it, then I guess, yes, do that then find a previous version on apk mirror.
drewbarton1100 said:
So sorry for the late reply, but would this just be uninstalling the app and installing the lower version apk?
Click to expand...
Click to collapse
Sooo, there's a new update as of yesterday. Before you uninstall updates, or the app, whatever, you should grab that and see if it fixes things
It doesn't fix anything. I'm having the same issue and using the "uninstall updates" version of the app for now.
Genesis206 said:
It doesn't fix anything. I'm having the same issue and using the "uninstall updates" version of the app for now.
Click to expand...
Click to collapse
Your Gear app should have an update. It fixes these issues.
I just checked and it said I had the latest Gear S3 update. Unless there's an update rolling out now that I might still have to wait for?
Genesis206 said:
I just checked and it said I had the latest Gear S3 update. Unless there's an update rolling out now that I might still have to wait for?
Click to expand...
Click to collapse
My bad, it's the Gear S Plugin that was updated. I'm on version 2.2.03.18031441N
The Android messages app updated today and I'm getting notifications again so maybe all is well within the app.
I have the latest update of Android Messages and Gear S plugin and I’ve never been able to send/receive messages using it.
My phone/watch forces me to use stock Samsung Messages in order to see notifications. Anyway to circumvent this?
(Samsung S8+, Sprint, S3 Frontier)
I downloaded a different messaging app, used it once, then deleted it and my default Google messaging app resumed working on my watch. I am running a Pixel XL, rooted, S3 Classic.
I'm wondering if the phone has something to do with it. On my Honor 8 I used Textra and it worked great with my S3. After I replaced it with a Samsung S9, I can only get message notifications with the Samsung app.
simply dave said:
I have the latest update of Android Messages and Gear S plugin and I’ve never been able to send/receive messages using it.
My phone/watch forces me to use stock Samsung Messages in order to see notifications. Anyway to circumvent this?
(Samsung S8+, Sprint, S3 Frontier)
Click to expand...
Click to collapse
I wish...

Gear S3 (or any Gear devices) Incompatibility issue with Android P solved!

I've noticed the incompatibility issue as soon as Android P came out, but never got the time to dig into the problem, now I finally took some time, and recompiled several APKs so that the gear app can work on Android P now. For details about what this problem is about, please take a look at my thread here, and the rest of the discussions, basically Samsung is "sneaky" and used some private kind of API that was deprecated when Android P came out, so the app would naturally crash every time you try to set up a device, and because of Samsung's laziness, this problem never got solved. (I tried to contact Samsung several times and nobody seems to care)
Anyways, I've attached the APKs here, and you have to install all of them (with the same signature, from me) to make the app work because of APK signature issues, otherwise after installing the main Gear app, the other needed plugins, and service apps will fail to install (I still don't know how Samsung managed to do that).
I've included the plugin APKs for Gear S series, Gear Fit2, Gear IconX, and Gear IconX 2018, please download the corresponding ones for your devices.
If you failed to install any of these APKs, make sure you uninstall all the other Samsung related apps first, as some of them seem to be able to block these installs somehow.
Enjoy!
PS: Samsung Pay is not working with the recompiled APKs at the moment, probably because of the different signatures on the APKs, any ideas on how to fix this?
PPS: I've also included my keystore file (my.keystore). In case you have other Gear devices, just go to APK Mirror or whatever you prefer and download the corresponding plugin APK, resign them with this keystore file and install it with the Gear App, then it should work (resign APK simple tutorial, detailed tutorial, remember to replace the keystore's name and password with the corresponding ones. Password for the keystore file when resigning: 314151)
Thank you for trying!
Your APK files worked on my Pixel XL w/ Android P. Thanks for taking the time to share your work!
Jackz314 said:
I've noticed the incompatibility issue as soon as Android P came out, but never got the time to dig into the problem, now I finally took some time, and recompiled several APKs so that the gear app can work on Android P now. For details about what this problem is about, please take a look at my thread here, and the rest of the discussions, basically Samsung is "sneaky" and used some private kind of API that was deprecated when Android P came out, so the app would naturally crash every time you try to set up a device, and because of Samsung's laziness, this problem never got solved. (I tried to contact Samsung several times and nobody seems to care)
Anyways, I've attached the APKs here, and you have to install all of them (with the same signature, from me) to make the app work because of APK signature issues, otherwise after installing the main Gear app, the other needed plugins, and service apps will fail to install (I still don't know how Samsung managed to do that).
Enjoy!
PS: I've also included my keystore file (my.keystore) in case someone wants to resign other gear apps, they should work as well (tutorial)
PPS: I noticed that Samsung Pay is not working with the recompiled APKs, probably because of the different signatures, any ideas on how to fix this?
Click to expand...
Click to collapse
Thanks for the upload, however, I cannot use your keystore file without the password
dsmitty166 said:
Thanks for the upload, however, I cannot use your keystore file without the password
Click to expand...
Click to collapse
Thanks for the reminder, I completely forgot about it, anyway, I've added the password in the original post, it's 314151
Thanks for the help, managed to get the app to work however I've noticed that Samsung health won't sync steps with my gear S3, even though everything seems to be connected
I get app not installed on all of these...any ideas?
SubliminalME said:
I get app not installed on all of these...any ideas?
Click to expand...
Click to collapse
Make sure you have no Samsung apps or plugins installed.
So i got it running, but it doesn't appear to be pushing anything to the watch...its not tracking my steps, and it's not giving me notifications.
Any additional thoughts? hehe...thank you in advance!
damon
I just found this thread, it's exactly what I was looking for! But I'm pretty noob when it comes to these things, to make it work do I simply uninstall all the Samsung apps from my phone and install these ones? That's all and it should work?
DeskPixel said:
I just found this thread, it's exactly what I was looking for! But I'm pretty noob when it comes to these things, to make it work do I simply uninstall all the Samsung apps from my phone and install these ones? That's all and it should work?
Click to expand...
Click to collapse
yes, it's that simple.
I uninstalled all Samsung apps and it won't install the apks for me on Pixel XL
Thank you so much for this!
Not that I am skilled at this or anything but I've been tinkering around with Samsung Pay to see if I could get it to work. I downloaded an older version of it (1.2) and resigned it using your keystore file. I am greeted with the "Insert Simcard" and "Access Denied...Samsung Pay has been locked due to an unauthorized modification" notices. Hitting "OK" closes the application, of course.
comiskeybum said:
I uninstalled all Samsung apps and it won't install the apks for me on Pixel XL
Click to expand...
Click to collapse
Make sure you have everything uninstalled, including the Gear Plug-in
BladeRunner said:
Make sure you have everything uninstalled, including the Gear Plug-in
Click to expand...
Click to collapse
I do. Still can't get it to install.
comiskeybum said:
I do. Still can't get it to install.
Click to expand...
Click to collapse
I'm not sure what the problem is. It SHOULD work. I deleted everything that said Samsung and the Gear Plugin and it worked for me.
Ok, so i've ironed out everything, with the exception of the step counter...it just doesn't seem to want to work for me.
Anyone have any luck with that?
comiskeybum said:
I do. Still can't get it to install.
Click to expand...
Click to collapse
Did you try clearing the storage/cache for the apps prior to installing the recompiled APKs? And is the install screen at least appearing?
BladeRunner said:
Make sure you have everything uninstalled, including the Gear Plug-in
Click to expand...
Click to collapse
TOWWTC said:
Did you try clearing the storage/cache for the apps prior to installing the recompiled APKs? And is the install screen at least appearing?
Click to expand...
Click to collapse
The installation screen does show up and then it hangs at around the 80 percent mark. It then says not installed.
comiskeybum said:
The installation screen does show up and then it hangs at around the 80 percent mark. It then says not installed.
Click to expand...
Click to collapse
Could you reinstall the Samsung Gear app from the app store -> Force Close -> Clear Cache/Clear Storage -> Uninstall app -> Restart device -> Install APKs from drive folder.
Sorry if you have done the above already but it's strange that the installation hangs for your device.

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