I've got from someone two Galaxy S Duos 2 S7582.
One had its screen with a huge crack (but worked fine), and the other has a perfect screen but wasn't being able to charge nor start with the first one's battery.
I mean, If I started the first one, it would boot in less than a minute. (Samsung screen with its model, and then Samsung animated logo with blue fading in the background right before finishing booting). While charging it showed the sign of an empty battery for a few seconds, and then the current status of the battery.
The second one if started would only boot till the first samsung screen showing its model, and stay there forever. (at least three hours) While charging it always shows the sign of an empty battery, and goes off once every few seconds.
Huge idea I had "Why not just switch the inside of the working one to the frame of the one with the perfect screen".
So I went to youtube, looked after a video, and found one explaining the process, which is quite simple.
I did It and now the one with the perfect screen still doesn't boot at all, just like before (even with the other's interior). It stays in the same screen forever, and with the same same charging problem.
The second, which supposedly is made with the faulty screen and the faulty interior, does boot after loads of time, but its so slow that it hurts. And by slow i mean, at least half an hour to boot, and totally unusable.
I did reset it to factory with vol up+home+power menu, but i could not even manage to select the language since it only recognised my finger once, took several minutes to pull the language drop-box, and after it did nothing else, like if it crashed.
Why is this happening? I was quite cautious, and both interiors suffered no damage.
From what I can tell, the one that had a perfect screen (with its original interior) seems to have felt in water. At least the interior has a little bit of something white in some part of its frame and in the chips that were there.
But the screen seemed to work just fine, so putting a good interior there should work, no?
Any idea?
Tried switching them back. Everything in the original hardware, but now both have the same non-booting problem.
Not slow boots, no boot at all. It gets stuck in the samsung model image.
Is it possible that some piece of non-working hardware could have damaged the working one? I've been quite cautious, I don't thing that the handling is the problem.
Weird thing is that if the screen, and the board were working, the only thing there that could be damaged were the sensors, either the ones in the screen, or in the shell.
Hi, thank you for using XDA Assist. The purpose of XDA assist is to point you in the right direction to get help on XDA for your problem. Unfortunately there really is no hardware repair section on XDA. You might try ifixit.
jd1639 said:
Hi, thank you for using XDA Assist. The purpose of XDA assist is to point you in the right direction to get help on XDA for your problem. Unfortunately there really is no hardware repair section on XDA. You might try ifixit.
Click to expand...
Click to collapse
Thanks for the sugestion.
I didn't knew if it was totally an hardware fault, nor where to ask.
I'll try there
Related
Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.
I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,
i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P
fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?
pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!
Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,
you have a pm fkoong.
I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later
After doing some research here I decided to try to repair my skyrocket screen myself but I am not finding myself as successful as other members here. I can turn on my phone and it appears as if the touchscreen is still working due to the vibrations, but there is no image. After messing around with the phon it seems as if there are only certain instances in which the screen will show an image. It will briefly show an image of a white battery charging when plugged in while the phone is off. It will also display an image (an extremely distorted one however) when put into download mode. Does anyone here have any ideas as to what the cause of these problems are? Could my replacement screen be defective?
If its still distorted one of 2 things happened either one you botched the ribbon cable when installing or 2 the screen is defective take a pic it can be easier for others to determine that way
Sent from my SAMSUNG-SGH-I727 using xda premium
One of the images is a my phone in download mode. Sorry for the bad quality (my best camera was my phone). If you look closely the warning text is barely visible. When I first go into download mode the screen is first filled with blue pixels until it brightens to the greyish color shown in the picture.
The other is a picture of the screen/digitizer removed. It seems that the ribbon is still intact, but maybe it was damaged in another way.
What do you think would be the best course of action? I should be able to get the screen exchanged for another one, but I'm worried that perhaps the screen is not the thing causing the problem.
I would try another screen first because if the ribbon was in fact damaged you wouldnt have distorted faint Screen like that honestly that would be my choice the screens aren't hard to swap very simple in fact I do this at work at least twice a day if another screen doesn't fix man I'll definitely taken it in
Sent from my SAMSUNG-SGH-I727 using xda premium
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
What game?
Sent from my Nexus 4 using Tapatalk
There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Send for repair IMHO
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Wow, even the boot screen? Do you have a picture?
And btw, the game couldn't have done that. As the guy above me said, it was just a coincidence.
Sent from my iPad using Tapatalk
rootSU said:
There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Click to expand...
Click to collapse
The game was Candy Crush..
I restarted the phone and now the boot logo is the same circles but now there are lines across the screen with the same colors...
Looks like a got a phone with some display issues... fml
This is how it looks (and that's in the moment it looked the best)
clongan said:
This is how it looks (and that's in the moment it looked the best)
Click to expand...
Click to collapse
RMA I'm afraid.
No one yet with this situation? Is it possible that maybe the heat due to the sun might have caused this problem with the screen ?
don't worry
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
no need to worry u r still are in warrenty so just send ur phone back to lg if u r
rooted and ur bootlocker is unlocked theb plz lock it unroot ur device and do a clean factory reset
clongan said:
Hello All!
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
Click to expand...
Click to collapse
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.
BCSC said:
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.
Click to expand...
Click to collapse
LOL, that would be easy fix
Is it possible that the cause of the screen going that way is the heat of using the Phone as a GPS, holding on the dash of the car? maybe the heat made it crazy...
Hard to say. As someone else mentioned, if it does it in both recovery and fully booted Android, you have a hardware issue. It could be from sun cooking and damaging the gpu, I guess. It does seem that your best option is RMA.
Upside Down and Backward!
I've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
screen flipped upside down and with lines all over
've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
--------------------
Im having the same issue. I wanted to know what the results were after you send it to repair.
My nexus 5 is still under warranty (bought it in amazon.es, but I think the warranty is with LG directly), but Im afraid if they consider it as a broken screen they'll want to charge me 160eur or so from what I have read (the outer screen is in perfect shape).
I also found from other phones having the same issues that it could have something to do with the flex cable (usb). This at least I could dare repairing it by myself.
I did a factory reset, and even in developer mode is all flipped and turned upside down. The place were all the buttons are supposed to be remain as if nothing is damaged, so I have to guess were on the other side that 'key' should be. Very annoying.
Any thoughts?
Thank you.
Hey guys.
I was browsing the web using Chrome on my Galaxy S6, until it suddenly completely froze, a few seconds later white LED went on while the display was on on the frozen, halfway loaded Chrome page. I did soft reset (volume down + power button), the screen went black with only the white LED being on. Upon retrying sometimes it would display the Samsung logo (static, not animating and not progressing) and would be stuck there. I allowed the battery to die, plugged it in and I had a fully functional charging animation. After it reached 20% I tried to turn it on but now nothing is happening at all - just black screen, LED is off no matter what. I tried power + volume up + menu and nothing is happening, just black screen. Charging does nothing now, and when I plug it into my PC the PC does nothing (as if nothing was connected, not even unknown device).
Is there anything at all that I can do? What could this be?
Additional info:
It's the international version, running it's official software, I never tinkered with it in any way. I have no idea what is the bootloader status but it was not altered from factory (it came from Orange Europe).
I replaced the battery last year at an official Samsung service center and never had any prior problems.
I would really appreciate your help, guys, as I have no idea whether the phone's time has come and there's nothing I can do (and should go and purchase an S7 or something), or if there's anything that I can still try, or maybe it's some trivial problem?
szymon247 said:
Hey guys.
I was browsing the web using Chrome on my Galaxy S6, until it suddenly completely froze, a few seconds later white LED went on while the display was on on the frozen, halfway loaded Chrome page. I did soft reset (volume down + power button), the screen went black with only the white LED being on. Upon retrying sometimes it would display the Samsung logo (static, not animating and not progressing) and would be stuck there. I allowed the battery to die, plugged it in and I had a fully functional charging animation. After it reached 20% I tried to turn it on but now nothing is happening at all - just black screen, LED is off no matter what. I tried power + volume up + menu and nothing is happening, just black screen. Charging does nothing now, and when I plug it into my PC the PC does nothing (as if nothing was connected, not even unknown device).
Is there anything at all that I can do? What could this be?
Additional info:
It's the international version, running it's official software, I never tinkered with it in any way. I have no idea what is the bootloader status but it was not altered from factory (it came from Orange Europe).
I replaced the battery last year at an official Samsung service center and never had any prior problems.
I would really appreciate your help, guys, as I have no idea whether the phone's time has come and there's nothing I can do (and should go and purchase an S7 or something), or if there's anything that I can still try, or maybe it's some trivial problem?
Click to expand...
Click to collapse
Try disconnection and re connecting the battery. It may be a hard job but that's the only thing I can think off. If that doesn't you may have to replace the logic board
Sent from my FIG-LX1 using Tapatalk
kristof5 said:
Try disconnection and re connecting the battery. It may be a hard job but that's the only thing I can think off. If that doesn't you may have to replace the logic board
Sent from my FIG-LX1 using Tapatalk
Click to expand...
Click to collapse
Thank you. Since I'm not savvy enough in regards to opening it up and re-sealing (and don't have any of the necessary tools), I guess I'd have to do that at a service centre, and considering it might not even fix a thing, do you think it's worth risking and spending money on? My alternative is getting a used S7 for $220, and any cash I pour into fixing this one could go into the other phone instead.
szymon247 said:
Thank you. Since I'm not savvy enough in regards to opening it up and re-sealing (and don't have any of the necessary tools), I guess I'd have to do that at a service centre, and considering it might not even fix a thing, do you think it's worth risking and spending money on? My alternative is getting a used S7 for $220, and any cash I pour into fixing this one could go into the other phone instead.
Click to expand...
Click to collapse
Nope, get the S7. Samsung quoted way too much to fix my S6 as it needed a new logic board. They said it you may as well buy a new phone
Sent from my FIG-LX1 using Tapatalk
---------- Post added at 06:35 PM ---------- Previous post was at 06:31 PM ----------
kristof5 said:
Nope, get the S7. Samsung quoted way too much to fix my S6 as it needed a new logic board. They said it you may as well buy a new phone
Sent from my FIG-LX1 using Tapatalk
Click to expand...
Click to collapse
Even if you wanted to repair the s6 it would be too much work and you could risk breaking something else. I saw a guide on YouTube and you have to remove the screen assembly to get to the logic board. Older galaxy devices aren't like that and are much easier to repair
Sent from my FIG-LX1 using Tapatalk