[please help] nexus 5 upside down screen - Nexus 5 Q&A, Help & Troubleshooting

Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!

clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
What game?
Sent from my Nexus 4 using Tapatalk

There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Send for repair IMHO
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

Wow, even the boot screen? Do you have a picture?
And btw, the game couldn't have done that. As the guy above me said, it was just a coincidence.
Sent from my iPad using Tapatalk

rootSU said:
There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Click to expand...
Click to collapse
The game was Candy Crush..
I restarted the phone and now the boot logo is the same circles but now there are lines across the screen with the same colors...
Looks like a got a phone with some display issues... fml

This is how it looks (and that's in the moment it looked the best)

clongan said:
This is how it looks (and that's in the moment it looked the best)
Click to expand...
Click to collapse
RMA I'm afraid.

No one yet with this situation? Is it possible that maybe the heat due to the sun might have caused this problem with the screen ?

don't worry
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
no need to worry u r still are in warrenty so just send ur phone back to lg if u r
rooted and ur bootlocker is unlocked theb plz lock it unroot ur device and do a clean factory reset

clongan said:
Hello All!
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
Click to expand...
Click to collapse
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.

BCSC said:
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.
Click to expand...
Click to collapse
LOL, that would be easy fix
Is it possible that the cause of the screen going that way is the heat of using the Phone as a GPS, holding on the dash of the car? maybe the heat made it crazy...

Hard to say. As someone else mentioned, if it does it in both recovery and fully booted Android, you have a hardware issue. It could be from sun cooking and damaging the gpu, I guess. It does seem that your best option is RMA.

Upside Down and Backward!
I've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse

screen flipped upside down and with lines all over
've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
--------------------
Im having the same issue. I wanted to know what the results were after you send it to repair.
My nexus 5 is still under warranty (bought it in amazon.es, but I think the warranty is with LG directly), but Im afraid if they consider it as a broken screen they'll want to charge me 160eur or so from what I have read (the outer screen is in perfect shape).
I also found from other phones having the same issues that it could have something to do with the flex cable (usb). This at least I could dare repairing it by myself.
I did a factory reset, and even in developer mode is all flipped and turned upside down. The place were all the buttons are supposed to be remain as if nothing is damaged, so I have to guess were on the other side that 'key' should be. Very annoying.
Any thoughts?
Thank you.

Related

[Q] TF101 Screen won't turn on

Hi everyone, this is my first post here. Thanks in advance for any help that you folks can provide.
I've had the TF101 for about six months now, and it's been fine. I was using it yesterday on the train and all was good, but when I got home and took it out of my bag it didn't seem to start up. I thought it might have been a battery issue, so I let it charge overnight. Tried starting it up this morning and I got the same results. So I started looking in to other issues.
The tablet is definitely starting, adb will recognize it in its list of devices, and if I plug it in to my tv or desktop monitor w/ HDMI, I can see and interact w/ the Transformer UI (of course this is kind of painful since I have to do some guessing about where to put my fingers).
I had rooted it using rebound821's scripts and directions here, so tried an unroot to see if that was the problem. I ended up with the same results.
Does anyone here have any insights as to what the problem may be? I'm hoping to avoid sending it back to ASUS, so I'm fine w/ opening it up to look for loose cables.
So I thought that brightness might be the problem. Maybe it was set to 0 and I just wasn't seeing anything on my screen. Sadly, that doesn't seem to be the case.
I tried setting brightness at the path below to to 0, 50, 100.
/sys/devices/platform/pwm-backlight/backlight/pwm-backlight/brightness
Still no luck.
Has anyone encountered anything remotely similar to this (even if similar is just a dead screen)?
There have been others with dead screens reporting what you are, at least I have read a few reports, I think they just had to get them RMA'd, I don't recall anyone 'fixing' a dead screen, especially if you still have adb and touch working then the screen itself and backlight seem to have broken completely- some have reported the backlight dying and thinking the screen was broken, but it was just the backlight (I guess in bright light they could see pixels working, but couldn't make out what was on the screen without the backlight). I still think they had to get it repaired either by Asus or by someone who was capable of doing internal repairs with replacement parts..sorry for your luck
Looks like I'll have to send it back. I took it into the brightest light I could find and couldn't see anything at all. Guess it's the screen and maybe the backlight too. I'm pretty disappointed this happened, the only thing I can think of is that the bag I had it in was hanging from the chair in front of me on the train and it was swaying a little, and that shouldn't be enough to dislodge a connection. Either that or just some freak hardware failure. Still, I guess it's not that common of an occurrence. Thanks for the reply, I'll slink off and try to get in touch w/ Asus now.
I have experience same
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Did you guys get this resolved? I had the EXACT same thing happen yesterday. Was working just fine. Put it in its sleeve, into a protective case, into a briefcase, got home and dead.
HDMI works. I tried to call Asus but they say i'm out of warranty.
Thanks in advance.
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Asus Transformer screen
elementalfire23 said:
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Click to expand...
Click to collapse
I had exactly the same problem discussed in this thread. I was also able to bring the screen of my TF101G to life by tapping it firmly on my desk with the bottom edge. It works for now. But it is certainly disconcerting to know that some connection in this rather expensive gadget are loose and all this can happen again. I guess I will not carry my transformer around any more - just leave it at home...
spokey said:
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Click to expand...
Click to collapse
Same problem here had my unlocked bootloader tf101 for awhile now, one of the first ones out... had a great life gave it to my girl when i got the transformer prime and the screen just went out yesterday, still goes in apx mode and still recognized by computer, screen just straight up died, think it's too late for a manufacture warranty, maybe ill look but think it's gonna be no dice... sucks obviously something in the design to make this happen to so many of them...
My TF101 appears to have a dead screen. I am rooted and running Revolver Custom Rom. When connected to my pc, I am able to recognize my device. My screen will not turn on so I cannot use recovery to go back to stock. I am set up to use ADB, however, I am not very knowledgable with ADB. I am convinced I have a bad screen and I am still under warranty. Is there a way to return the TF101 back to stock using ADB? If anyone can point me in the right direction, I can probably figure it out. Otherwise, I may just try and replace my screen and see how that works out. Thanks for the help.
My backlight died on Tuesday. Similar situation of working in the morning, headed into work with it in my bag, no brutal knocks or anything but one jolt just must of finished it off after a year and 2 weeks abuse (yes 2 weeks out of warrenty).
Going to attempt to take it apart this afternoon and play with the ribbon cable as reseating it has solved quite a few peoples problems.
Woo! It worked! Very happy chappy.
Sent from my SK17i using Tapatalk 2
Same thing happened too me, first time i sent it to service, but last time i opened it myself and pushed the connector for the screen thightly in place.. worked nicely
Sent from my Transformer TF101 using xda app-developers app
Screen goes derp
I don't know if I have the same problem or not.
Backstory: I own a Transformer TF101 that I got for my birthday from my girlfriend. It was meant for travel and bs'ing around at home. Took it into work and quickly realized that I could use this for work. That went over so well that the rest of the office became intrigued. Once these came on sale on groupon, the office manager went all in on 10. These are all refurbished transformers with docks.
They have all been handed out and I now have a transformer for home and work. Kind of nice...but I do a lot of site observation so using my personal transformer was a risk that I had to take all on my own (survived a 5' fall off of a parapet wall already).
The problem: From the first 5 minutes that I had the thing, the transformer screen went blank. I opened up google play to download a few apps that I could use for work. Scrolling down I saw some choppyness which I considered the processor/memory having issues loading everything on the screen. Before I knew it - boom blank screen. Rebooted and the loading screen stays on for 2 seconds before the screen goes blank. I can tell it's working because it plays a sound at start up. I can also tell the screen is lit up (it's like it's showing a grey screen because it can't show true black colors). If I hit the power button again it goes completely black. I hit the power button again and the screen flashes to the lock screen and immediately goes blank again. I could do this over and over and over again.
Anybody having the same problem? It's refurbished....I'm guessing apparently I got the dud.
I ran into pretty much the same problem. One morning, the tablet screen would just not turn on. Sometimes, it came on and immediately shutdown, but it is still on the "On" mode. Hit the power button again will bring it to the off mode. Toggle it one more time, sometimes, will turn on the screen a off again. I was able to get it back to work with a factory restore. However, it has the following problems.
1) As soon as I adjust the brightness, the screen will go off again. And there is nothing I can do to bring it back except another factory restore.
2) The screen will flicker (and sometimes produces some clicking sound) when charging with the screen on.
Looks like my TF101 is having same issue, screen gone off suddenly (hdmi shows up in TV fine)...I am going give a try on reseating the cable hoping it resolves the issue.
leonpr, is there some tips/things I have to make sure before attempting this. I found a guide here and another youtube video on this issue as a reference...
Thanks..
Screen won't turn on unless factory reset "fix"
My girlfriend has an ASUS TF101. If the brightness goes up to 60%, the screen is blanked (no backlight either) and the only way to get it to turn back on again is to hard reset. This coincidentally happened at the same time as an update from ASUS. After lots of Googling it does not appear to be related. I was hoping it was and installed several custom ROMS which all experienced the same issue.
As a temporary work around, until I get the guts & the money to be able to replace her tablet if I break it, I found and installed AutomateIt. I set a trigger so that when the screen is turned off, the brightness is set to 50%.
Why trigger when the screen is off instead of when the screen hits above 59%? If you have this same problem, hold the brightness and go all the way until the screen blanks and then still holding your finger on the screen, move it all the way to the left and you will notice that the screen did not come back on. Press the power button once to turn it off and then again to turn it on and you will see the screen at the lowest brightness setting.
So, with the trigger in place, if you accidentally (or one of your rotten kids intentionally:angel raises the brightness above the threshold, simply press the power once to turn off the screen and then press it again to turn the screen on.
Just a note, I ended up installing AutomateIt Pro, Available for $1.60 from the Play Market. The free version works fine, but my girlfriend has been struggling with this issue for a couple of months and after so many hard resets, the little app is more than worth the money.
Have you tried Power + Volume Down for 15 seconds, and then leaving it alone for one minute? It will cold boot. Try that and it may work. Just saying; Hope it will help
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Tokyudo said:
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Click to expand...
Click to collapse
Just fixed my blank display problem on a TF101 which is well out of warranty. Here is the link. I found the connector loose after dropping my TF101.
Thanks!
Fix lasted for a few days, now backlight dead, tried all cables again. No joy . I hate intermittent faults so ordered a Samsung Galaxy TabPRO 10.1.

[Q] Need help with blank screen after replacement

Hi all. I'm having an issue with a 727R. I replaced a broken screen and now can't get the screen to stay on. Its a non rooted, factory 2.3.5 phone. When I turn it on, the sghi-727r screen pops up for several seconds and then dissappears, phone vibrates once, notification sounds appear shortly and all touch functions appear to work (by sound and haptic feedback). For all intents and purposes, this phone is on and working perfectly...if you're blind lol. I know the replacement screen works because it works perfectly if I go into download (odin) mode. I've been searching threads and haven't been able to come up with a solution, as most of the other blank screens are from bad flashes. Keep in mind that I am also testing this with the casing removed as it is a repair for a friend (if that makes any difference). Any help or ideas would be greatly appreciated and thanks in advance.
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
norm182 said:
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
Click to expand...
Click to collapse
No worries, keep us informed. I didn't even bother to ask because I just assumed someone at your level who can change a screen would intuitively know to Odin stock... I was right :good:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
So you had display for start of boot and d/l mode? If so, then I'll go no farther until I get another replacement screen.:crying:. Come to think of it, when plugged in and off, the charge symbol shows up for a second and its discoloured (almost like its made of vertical lines that are pinks and grays). You may have just saved me a lot of time. I was leaning toward trying to adb error logs in hopes of finding something. Other than that it was going to be a reflow on the gpu since the phone did do a leap of faith from 6 ft up....and lost lol.
icenight89 said:
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
Click to expand...
Click to collapse
No dice icenight. Tried out of hope but its completely black. I was really hoping for maybe a fault that could be fixed with a flash.....whoa is me....looks like I may be sending screen back and getting another. I cant send it out for another day so if anyone has any other ideas, or wishes to guinea pig this unit until one comes in, feel free to chime in. And thanks for the responses so far!
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
And the winner is....Crashpsycho! After months of trying to find a replacement, i finally got my hands on two of them for a decent price. Popped one in, odin'd jb stock and voila! perfect phone again. Thanks Crash!

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

[Q] Nexus 5 screen showing colorful static

Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas

[Completed] Unable to boot Galaxy S Duos 2 S7582's

I've got from someone two Galaxy S Duos 2 S7582.
One had its screen with a huge crack (but worked fine), and the other has a perfect screen but wasn't being able to charge nor start with the first one's battery.
I mean, If I started the first one, it would boot in less than a minute. (Samsung screen with its model, and then Samsung animated logo with blue fading in the background right before finishing booting). While charging it showed the sign of an empty battery for a few seconds, and then the current status of the battery.
The second one if started would only boot till the first samsung screen showing its model, and stay there forever. (at least three hours) While charging it always shows the sign of an empty battery, and goes off once every few seconds.
Huge idea I had "Why not just switch the inside of the working one to the frame of the one with the perfect screen".
So I went to youtube, looked after a video, and found one explaining the process, which is quite simple.
I did It and now the one with the perfect screen still doesn't boot at all, just like before (even with the other's interior). It stays in the same screen forever, and with the same same charging problem.
The second, which supposedly is made with the faulty screen and the faulty interior, does boot after loads of time, but its so slow that it hurts. And by slow i mean, at least half an hour to boot, and totally unusable.
I did reset it to factory with vol up+home+power menu, but i could not even manage to select the language since it only recognised my finger once, took several minutes to pull the language drop-box, and after it did nothing else, like if it crashed.
Why is this happening? I was quite cautious, and both interiors suffered no damage.
From what I can tell, the one that had a perfect screen (with its original interior) seems to have felt in water. At least the interior has a little bit of something white in some part of its frame and in the chips that were there.
But the screen seemed to work just fine, so putting a good interior there should work, no?
Any idea?
Tried switching them back. Everything in the original hardware, but now both have the same non-booting problem.
Not slow boots, no boot at all. It gets stuck in the samsung model image.
Is it possible that some piece of non-working hardware could have damaged the working one? I've been quite cautious, I don't thing that the handling is the problem.
Weird thing is that if the screen, and the board were working, the only thing there that could be damaged were the sensors, either the ones in the screen, or in the shell.
Hi, thank you for using XDA Assist. The purpose of XDA assist is to point you in the right direction to get help on XDA for your problem. Unfortunately there really is no hardware repair section on XDA. You might try ifixit.
jd1639 said:
Hi, thank you for using XDA Assist. The purpose of XDA assist is to point you in the right direction to get help on XDA for your problem. Unfortunately there really is no hardware repair section on XDA. You might try ifixit.
Click to expand...
Click to collapse
Thanks for the sugestion.
I didn't knew if it was totally an hardware fault, nor where to ask.
I'll try there

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