Wrong signal strength reporting on G920i? - Galaxy S6 Q&A, Help & Troubleshooting

Weird issue I'm having on a G920i. In Settings -> About Device -> Status, the signal strength is being reported incorrectly. When I first boot the device, it will show accurately and will vary from -90 dBm to -100 dBm when I am at my house, which is consistent with every device I've ever owned. However, after 30-45 seconds, it will start reporting at "-113 dBm 0 asu" and it will simply stay there and will never change, even as I move about. The number of bars in the signal strength icon on the status bar will even change, but in the Status menu, signal strength simply stays at "-113 dBm 0 asu" permanently. Connectivity seems to be fine--I have no problems making calls, browsing the web, etc. The signal strength in the Status menu simply seems to revert to and stick at 113 dBm 0 asu with no explanation or other impact on the phone.
For what it's worth, I've tried both the New Zealand and Singapore AOD1 firmwares from Sammobile.com. Same problem on both. I'm on AT&T in the U.S.
Anybody else seeing anything like this?

Yes it seems both the g920i and g920f all have this problem. Every single device. Please get in contact with Samsung about it, the more people that complain the more likely it will be fixed.

@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?

OK checked mine and its yes your right. -113 in status however if you type *#0011# in your dialer you'll see the better reception reported. Interestingly this did not happen when I was on the Cricket towers(At&t). I just switched to T-Mobile and I now have the -113 status. My speeds are great but I can't side-by-side compare the radios to anything to know if there is a real problem.
Sent from my SM-G920I using XDA Free mobile app

Kjc99 said:
@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?
Click to expand...
Click to collapse
No reboots here. I flashed the aod3 modem last night and things seem a little better on AT&T. On the aod1 modem, I was not getting LTE in a bunch of places that I've always had LTE before. I know the g920i has frequency support for AT&T LTE bands, and I do get LTE, but I must say so far the experience has not been as good as other LTE phones I've had. Not sure if that's the modem firmware to blame or the hardware itself. Probably firmware.
Sent from my SM-G920I

Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.

Hey guys, I am on the latest OTA released by Samsung (AOE3 built May 7th) and the problem is still not resolved. LTE signal still awful and LTE signal strength still -113. So far so bad. I have contacted Samsung again, and tomorrow I have a phone call with their support where they will remotely access my phone so I can show them the problem. I will show them and see how it goes, and I'll report back here.
I will make it clear to them that the signal strength is worse than my 2 year old S4, and I will demonstrate the incorrect signal strength value to the support agent. If they tell me it's a non issue or they make some silly excuse instead of investigating, I will simply sell the S6 and get another phone.
This is a huge issue and I'm disappointed that there aren't many people noticing this or reporting it to Samsung. The more popular the S6 gets, the more people will notice that their old phone holds a better signal.

Loz1 said:
Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.
Click to expand...
Click to collapse
I think it is a widespread issue... I always have 1 bar lte and under my signal status it say - 113dbm which is zero service... It never moves... I'm gonna try custom rom and see if that help but it obviously a antenna/modem baseband issue... Also someone mentioned it could be because the Galaxy S5 uses Cat 4 lte and the S6 uses Cat 6.....its very disappointing! Hopefully it gets fixed or I'll return to the S5...i really want to like this phone..... But Samsung is making it hard to

I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.

johanbiff said:
I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.
Click to expand...
Click to collapse
This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)

Spoke to Samsung on the phone, they didn't need to remote access my phone to see the issue. They had an S6 in their office and they told me they saw the signal at -113dBm just like mine. They say they have passed this onto the relevant team and hopefully it will be fixed in an OTA and I should stick to the United Kingdom BTU firmware (the correct firmware for my region).
We will see if this gets resolved. They definitely know about the problem now and have seen it with their own eyes, so I'm hopeful.

Japultra said:
This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)
Click to expand...
Click to collapse
You have a link to you'd thread?

Kjc99 said:
You have a link to you'd thread?
Click to expand...
Click to collapse
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001

Japultra said:
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
Click to expand...
Click to collapse
Ok.. Thanks... I already read through that thread too... Been trying to figure out if it was just me or alot of people..... Seems like the 920f is getting more updates that us.... 920I......The latest is AOD3 right? Today I'm gonna flash a custom rom for 920f and see if there is any change....
*edit* just checked Samsung live update... AOE3 was just released for 920I for TTT I guess is a country called Trinidad and Tobago... But that is the firmware I've been using.... Hopefully this will help... Let Ya guys know
*edit #2*...ok guys just updated to AOE3.... Bars still show low but the signal status is working and it's showing that I have a better signal than with *#0011*... The - dbm and asu is now extremely close to my S5... So in conclusion the signal is strong it just doesn't show it in the bars like previous Galaxy's

Related

[Q] Lousy Signal: Anyone Else?

Just checking to see if anyone else with an Inspire on AT&T has experienced a signal dropoff in the last two or three days. One day I'm pegged at 4 bars WCDMA, now I can't seem to get out of GPRS/Edge. Seems it coincides with the rollout of the update. Anyone else getting crappy reception in the last few days?
No good reception
Sent from my Desire HD using XDA Premium App
Reception is all right for could always be better, still waiting for AT&T to get the 4g ball rolling
Folks, I'm looking for those of you who have had LOSS of signal in the last week. Please no "mine sucks" or "mine is ok" kind of posts, i only want to hear from those of you who have had a change.
Does anyone know how to check the status of AT&T's cell towers? Is there a website that will show where they are and what their operational condition is?
You can call att and tell them where you are. They will give you information on the towers in your area.
Sent from my HTC Desire HD using XDA Premium App
Signal is crappy, but hasn't changed in the last few days. You should call AT&T and check with them
Well, just as I was about to call AT&T to find out what the heck might be going on, I now see my signal is very strong again, but with UMTS as the network type, though I'm showing 3G in my notification bar.
So, is UMTS the new 4G network and they were just changing the tower over the past few days?
They have been updating towers all over...So to answer your original question, yes I have experienced some bad signal at times, but has returned to a good signal after they finished updating whatever they were working on....
WC
maybe this explains my many dropped calls in the last few days..
Wild Child said:
They have been updating towers all over...So to answer your original question, yes I have experienced some bad signal at times, but has returned to a good signal after they finished updating whatever they were working on....
WC
Click to expand...
Click to collapse
What are you showing for network type?
Actually it depends on where Im at in my house...i can move 15 ft and itll pick up an Edge signal....then switch to H+,which is still just 3G for now until LTE network is up and running...Ive only seen 3G once or twice since Ive had the phone...Also just a side note...Im on an unrooted, untampered with 1.84 ROM...Based on your posts, your rooted and using a custom ROM, issue may not be the phone or the towers, may be the ROM your using,unfortunately with the way ATT provisioned this software...you may have issues with certain things using custom ROMS....
WC
Wild Child said:
Actually it depends on where Im at in my house...i can move 15 ft and itll pick up an Edge signal....then switch to H+,which is still just 3G for now until LTE network is up and running...Ive only seen 3G once or twice since Ive had the phone...Also just a side note...Im on an unrooted, untampered with 1.84 ROM...Based on your posts, your rooted and using a custom ROM, issue may not be the phone or the towers, may be the ROM your using,unfortunately with the way ATT provisioned this software...you may have issues with certain things using custom ROMS....
WC
Click to expand...
Click to collapse
I doubt that using the Custom Roms are the main issue. Many of the custom roms are using Stock Kernals and Radios. <- those are the two main contributing factors to cell strength and battery life.
I run MIUI on stock kernal now, with the new ATT Radio .26.06.06.30_M and have no issues. Denver CO Area and run full bars or -70 to -87 dcb at almost all times. Great download speeds.
Incorrect to a point....if provisioning isnt correct in the rom then there will be issues, att is trying to be slick in a lot of ways these days...
xKrisx said:
I doubt that using the Custom Roms are the main issue. Many of the custom roms are using Stock Kernals and Radios. <- those are the two main contributing factors to cell strength and battery life.
I run MIUI on stock kernal now, with the new ATT Radio .26.06.06.30_M and have no issues. Denver CO Area and run full bars or -70 to -87 dcb at almost all times. Great download speeds.
Click to expand...
Click to collapse
When i use Stock roms my signal is steady on H+ n a lil bit on Edge but mostly on H+.
On custom roms i stay on Edge.. H is rare or just dont stick
n yes im using the stock kernal n radio
Update: turns out they were working on the tower(s) in my area. Signal back to normal. Thanks for everyone's feedback.
this happened to me last month, and now today is happening again lol. seems like they are working on towers a lot recently in my area. if i go to another city i get full bar H constantly...oh wells hopefully they will finish all the tower work soon.

[Q] Signal drop/No service

Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks
I've noticed it happens to me too.
Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.
Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.
I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.
Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app
T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)
Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk
I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.
PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.
We're not alone. Supposedly Google is "aware" of the issue.
i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up
Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk

Signal drops since 4.2.2

Hi everyone.
I owned a Nexus 5 one month ago, but unfortunately, it does not work as expected. On 4.4.0, I had multiple issues concerning network already (unable to switch to 3G networks only, very variable HSPA signal reception (from 4/4 bars to Edge exactly at the same place), ...). This issues were supposed to be fixed with 4.4.2 and most of them are, excepting HSPA signal which is still very weird. However 4.2.2 brings my phone another issue that I didn't noticed on 4.4.0 which is a very annoying and repetitive complete signal blackout (no reception at all (Edge/HSPA), even for emergency calls I guess). Signal drop can happen twice in an hour, twice in 10 minutes or may not happen at all 3-4-5 hours long. It's completely unpredictable. After a while, Edge signal (not HSPA !!) gets back by itself. If I wait 10-20 more minutes, HSPA comes back again, until it drops again.
Moreover, at phone boot, just after typing my PIN Code, it usually takes 2 or 3 minutes to catch a signal. Very slow isn't it ?
It does not seem to be a network issue, since my Samsung Galaxy S III doesn't encounter this using the same SIM card.
I read on Google forums and probably some XDA threads that I was not the only one to face this kind of network issues, even on 4.4.2, but issue description was each time a bit different from mine, thus I tought that it may be useful to post a new thread to describe precisely what was my problem.
Edit : My Nexus 5 is unlocked and rooted, but issue is present on untouched 4.2.2 also.
Edit 2 : http://forum.xda-developers.com/showthread.php?t=2525583 is probably my issue.
Do no hesitate to answer if you're thinking that you have the same issue (or kind of) or if you think that you know something that may help.
Thank you .
KennyG9
You can flash the radio from version 4.4 that helps a lot, I'm at work just search this forum the directions are here, it's easy.
Sent from my Nexus 7 using Tapatalk 4
^^ He appears to be talking about the link below. You can flash different modems that may work. Some people say different modems helped but I've had no such luck. I've flashed every modem available and still don't have data almost everywhere I go. I have data at home but that doesn't really matter since I don't need my phone at home.
http://forum.xda-developers.com/showthread.php?t=2514095
Did you try flashing your carrier's specific radio?
Team Nexus 5 sucks
dicecuber said:
Did you try flashing your carrier's specific radio?
Team Nexus 5 sucks
Click to expand...
Click to collapse
Were would one find the carrier specific radio? I'm on T-Mobile but have only found the thread with modems. Nothing carrier specific.
Thanks for your answers. Unfortunately, flashing different modems does not seem to help .
i've read, the .15 is good with t-mobile.
i'm testing it today too. my problem is not only a signal drop, i have only edge too and my modem won't switch back to umts or hspa(+).
i'm in germany with t-mobile (congstar).

4.4.3 baseband messing up with TMo LTE

I updated my N5 to 4.4.3 through this: http://forum.xda-developers.com/google-nexus-5/development/flashable-stock-4-4-3-supersu-t2771010
could not wait for Google to update my N5.
My wife's N5 was updated through official ota.
We are both on TMobile. Same plan. Same zip code.
At home we use to have both LTE signal at 3 bars out of 4.
After the update I noticed this issue where both phones are connected to LTE but now we have 0 or 1 bar out of 4.
often I see No Network at all.
Changing to 3g or 2g will set the phone back on Edge or HSPA.
I think the new baseband messed it up.
Anyone else experiencing this issue on TMO with N5?
Any ideas?
Thanks
I noticed 0-2 bars of LTE at home but mine has always been like that.
i feel like i have less LTE bars than i did prior to the update. In some areas where I have always had LTE coverage, I have HSPA instead. At work I have less bars - I work very close to home (NYC, Manhattan) so i'm not sure if it a problem as a result of the update or service issues in the city - at least in my case.
Bars and signal strength are not necessarily related. The bar is just telling you what the software is interpreting, there have been tons of signal bar hacks that make it more or less accurate.
What I will say is that the LTE drops are something I've seen before even when I paradoxically had "full bars" on LTE only to suddenly have my phone not actually displaying a connection and then it would, after a moment, drop to H+.
hormosapiens said:
I updated my N5 to 4.4.3 through this: http://forum.xda-developers.com/google-nexus-5/development/flashable-stock-4-4-3-supersu-t2771010
could not wait for Google to update my N5.
My wife's N5 was updated through official ota.
We are both on TMobile. Same plan. Same zip code.
At home we use to have both LTE signal at 3 bars out of 4.
After the update I noticed this issue where both phones are connected to LTE but now we have 0 or 1 bar out of 4.
often I see No Network at all.
Changing to 3g or 2g will set the phone back on Edge or HSPA.
I think the new baseband messed it up.
Anyone else experiencing this issue on TMO with N5?
Any ideas?
Thanks
Click to expand...
Click to collapse
Not to sound like a D1ck,But.(I feel your pain)...Finally someone else besides me having issues and I'm on sprint (insert jokes now)the same thing has happened to me my wife my dad my brother and his wife.All of our data handoffs from 3G/LTE hang.I/we have gotten worse LTE.You are not the only 1.I even adb fastbooted back to 4.4.2 to see if the difference is just in my head.It's not.4.4.2 gave me LTE back again.
I am thinking to flash back the previous baseband. Anyone reversed back to the old radio but staying with 4.4.3? I can tell you that the battery life is better with 4.4.3.
Sent from my Nexus 5 using Tapatalk
Are you seeing that the behavior of handoffs is different or are you losing your data connection more often than before?
I am also seeing emergency calls only in some places like my job, where previously I had 3 bar lte. But at home it stays with 0 to 1bar very unstable. I am convinced is the new base band. Tmo told me to do a switch from 3G back to lte in network settings. After that didn't work they told me to do a full reset to factory settings. Thinking to flash back to . 23 radio.
Sent from my Nexus 5 using Tapatalk
cookiehead2 said:
Are you seeing that the behavior of handoffs is different or are you losing your data connection more often than before?
Click to expand...
Click to collapse
Both. The hand off is so bad I can't even verbally describe it.My singal drop is so bad I want to smash my phone.(but I want cause I love my nexus devices as much as my kids)

Note 10+ - Horrible signal strength

I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Bars alone don't tell the whole picture as each phone is calibrated differently. The only way to know for sure is running speed tests and comparing actual signal strength numbers in the settings.
bawobogo said:
I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Click to expand...
Click to collapse
Get the actual signal strength on each phone to compare...I have a TMO version of the S10+ and unlocked versions of the Note, the 10+ and a 9... the db strength measures the same on all phones, yet the TMO version shows additional bars... for example, at 99db to 104db, the tmo shows 3-4 bars, the unlocked 2...
Go to About phone, Status, sim card status to get the actual signal strength...
Same. Pixel 3 works, Note 10 has zero bars and doesn't work. I assume it's not connecting to TMobile bands
I'm on Sprint, got the Note 10+ around 9:30 yesterday. No issues whatsoever.
Can you tell us the dbm compared to the pixel? I'm really curious if I should just flash the tmo firmware before I even bother to load it.
kolyan said:
Same. Pixel 3 works, Note 10 has zero bars and doesn't work. I assume it's not connecting to TMobile bands
Click to expand...
Click to collapse
You might need to update the PRL? Assuming it's a new phone. Have you contacted TMO?
EDIT: Seems like TMO is having issues.
jackdforme said:
Can you tell us the dbm compared to the pixel? I'm really curious if I should just flash the tmo firmware before I even bother to load it.
Click to expand...
Click to collapse
I am home now. Dbm here is the same and everything works. I was in the area that had signal problems and Pixel was probably using band 12 whereas Note just lost signal for good
---------- Post added at 01:42 AM ---------- Previous post was at 01:39 AM ----------
zedwards said:
You might need to update the PRL? Assuming it's a new phone. Have you contacted TMO?
Click to expand...
Click to collapse
I am on Google Fi
Flash the T-Mobile frimware on it
bawobogo said:
I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Click to expand...
Click to collapse
Did you check for software update when you got your phone? When I received my unlocked Note 10 on the 21st, there was a new software update. Although the update didn't call out signal strength specifically, but you never know... After playing around with the device, I flashed it with T-Mobile firmware. I didn't have enough time to test cell signal, but haven't seen issues yesterday and today. The signal strength is on par with my Pixel 2 and S10e
I've run speed test at the same exact spot with my Note 8, OnePlus 6T and Note 10+ and they're all just about the same, between 85-90Mbps DL.
I have one less bar at home but still managed to get 120mb download speed. Havent looked at the dbm readings. Elsewhere its been just as good as my s8+.
Unlocked N10+.
Charkatak said:
Did you check for software update when you got your phone? When I received my unlocked Note 10 on the 21st, there was a new software update. Although the update didn't call out signal strength specifically, but you never know... After playing around with the device, I flashed it with T-Mobile firmware. I didn't have enough time to test cell signal, but haven't seen issues yesterday and today. The signal strength is on par with my Pixel 2 and S10e
Click to expand...
Click to collapse
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
rosedog said:
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
Click to expand...
Click to collapse
You just use Odin to flash TMobile firmware for note 10, you will have all TMobile bloatwares and features that built-in T-Mobile firmware. I believe you gain more signal bars. I also think you will be able to do video calling on your U1. I don't have note 10, still hang on with my note 9, N960U1.
rosedog said:
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
Click to expand...
Click to collapse
So if you flash T-Mobile firmware on your Note 10, you will gain few features:
1) Advanced Messaging - be able to see when person read your sms, when it was delivered or when person is typing a message. You can also send images/videos of a larger sizes about ~10MB. This will only work when you text people that have similar software or that use T-Mobile
2) Video calling will be built in to the phone dialer app - works with phones from T-Mobile that use similar software(LG, Samsung, Moto)
3) Will have 4G LTE wording in the status bar instead of just LTE or LTE+
4) T-Mobile logo on boot and sounds
5) Practically no bloatware - after flashing, during phone setup, you will be asked if you want to install 3 T-Mobile apps: Visual Voice mail, T-Mobile account app and Macfee antivirus - just don't check boxes if you don't need them.
The reason I flash my phones with T-Mobile firmware is that, before releasing they test the update so it would work better on their network and that I have T-Mobile
Charkatak said:
So if you flash T-Mobile firmware on your Note 10, you will gain few features:
1) Advanced Messaging - be able to see when person read your sms, when it was delivered or when person is typing a message. You can also send images/videos of a larger sizes about ~10MB. This will only work when you text people that have similar software or that use T-Mobile
2) Video calling will be built in to the phone dialer app - works with phones from T-Mobile that use similar software(LG, Samsung, Moto)
3) Will have 4G LTE wording in the status bar instead of just LTE or LTE+
4) T-Mobile logo on boot and sounds
5) Practically no bloatware - after flashing, during phone setup, you will be asked if you want to install 3 T-Mobile apps: Visual Voice mail, T-Mobile account app and Macfee antivirus - just don't check boxes if you don't need them.
The reason I flash my phones with T-Mobile firmware is that, before releasing they test the update so it would work better on their network and that I have T-Mobile
Click to expand...
Click to collapse
AWESOME! Thanks for the reply.
I have noticed something about my signal. It may show one bar but compared to my Note 9, so far, it is blowing it out of the water with internet access. The building I work in has a metal roof and typically that spells trouble for fast browsing. The 10+ seems to be accessing sites faster. However using the GPS this morning I could have sworn it told me it lost signal.
*edit*
Forgot to ask...when flashing the T-Mobile firmware does that trip Knox? Is that still a thing worth worrying about?
I haave two conflicting opinions on flashing tmo firmware.
Thing One.
The carriers lie to us. That's why the tmo signal is better. Not because it's better, it's probably a marketing directive. Resetting the Calc of bars shown to dbm is not optimizing anything. It's making its customers not see dead zones and drop outs. Even though you still have no access on the device.
Thing Two.
But what if I'm wrong. Is it impacting my battery life having computationally lower bars?
Oh the madness.
Sent from my SM-N975U1 using Tapatalk
I have zero bars now on N10 with T-Mobile band 66. Unfortunately I have no clue how to check bands on Pixel 3 phone, it gives be 4 bars of LTE
I have the same crap signal strength. My note 4 and 9 no probs. Changed sim card. Changed carrier, took phone To an authorized Samsung service center same problem. I find on Google that and saw how many others are having the exact same problem. The Samsung service center said they've been getting more and more calls on this problem and it's not a software issue it's a hardware issue. They told me there's not a hardware update, meaning there is not an antenna that can be replaced it's Built-in to the phone to where they couldn' change it out
flashprash65 : So are you telling us that we will never have a better signal than we currently have?
That we spent $ 1200 for a product that will never work properly?

Categories

Resources