My MATE 7 is suddenly DYING - Ascend Mate 7 Q&A, Help & Troubleshooting

Hello,
Suddenly last night, my Mate 7 connected to its chageur HUAWEI seen at his expense decreased to 60% and in the day to 9, 15, 17, 25%.
In my home this evening I changed charger and the battery is constantly decreasing from 23% to 15%. Tomorrow he should not turn on again. This is worrying for a Chinese phone that less than a year of life.
I am now in charge but with 11% battery.
This will is there ever?
pascal

Pascal536 said:
Hello,
Suddenly last night, my Mate 7 connected to its chageur HUAWEI seen at his expense decreased to 60% and in the day to 9, 15, 17, 25%.
In my home this evening I changed charger and the battery is constantly decreasing from 23% to 15%. Tomorrow he should not turn on again. This is worrying for a Chinese phone that less than a year of life.
I am now in charge but with 11% battery.
This will is there ever?
pascal
Click to expand...
Click to collapse
Does the same happen when you are using airplane mode ?

did you try to charge it turned off ?

Related

How's your battery life

I love everything about this phone but the battery . Im hoping to get 2hrs of screen on time . Anyone else have issues with the battery. Any tips would be appreciated.
parmend said:
I love everything about this phone but the battery . Im hoping to get 2hrs of screen on time . Anyone else have issues with the battery. Any tips would be appreciated.
Click to expand...
Click to collapse
Try turning off the Always Scanning for WiFi option. Also, change the Sync settings for apps you don't need to be synced at all times. And Location setting to Battery Saver.
Sent from my SPH-L720
optimummind said:
Try turning off the Always Scanning for WiFi option. Also, change the Sync settings for apps you don't need to be synced at all times. And Location setting to Battery Saver.
Sent from my SPH-L720
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Click to collapse
When im at home i can pull close to 4hrs screen on . If im not on wifi the phone idle is terrible. I probably drain 6% or more per hr idling. Its hard coming from a note 4 , but i guess it is what it is.
parmend said:
When im at home i can pull close to 4hrs screen on . If im not on wifi the phone idle is terrible. I probably drain 6% or more per hr idling. Its hard coming from a note 4 , but i guess it is what it is.
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Click to collapse
Draining at 6% per hour is not good & unusual. But for Android 5.0.2, it seems about right, unfortunately. My N5 drained at that rate before the 5.1 update.
On my S4 with its 2-yr old battery, I drain at 3 to 3.5% per hour on idle with both WiFi & LTE turned off.
On my N5 with a new battery & 5.1, I idle drain at 0.7 to 1.5% per hour.
I'll add my battery drain rate once I get my S6E tomorrow.
Sent from my SPH-L720
This is mine on light usage. I noticed etter after a factory reset. Heavy usage is between 6 and 8 depending on wifi
I'm debating going to get one of these... My Note 2 keeps not charging and the stock battery died in 1:10 (from 50% to 1%) during a run yesterday. I was using spotify and mapmyrun.
Today is my first day after first full charge and my battery drains at ~3.5% hour, per GSAM.
I have screen brightness at little bit below the half-way mark with Auto Brightness checked.
I disconnected my phone at 6 AM and right now, it has been on 16 hrs 30 mins. I have gotten 2 hrs 30 mins SOT with 45% left.
Wifi active for 6 hrs, LTE for about 1 hr.
Screen has used 52% of my battery, Wifi 15% (5.0.2 shortcoming), Bluetooth (2%), Held Awake (0%), Phone (0%), Phone Radio (0%), App Usage (31%).
So far, the S6E is outperforming my Nexus 5 on 5.1 with a brand-new battery I swapped in on 4/1/2015.
Happy with the S6E's battery life, especially considering it's only 2600mah.
a little over 6hrs and it went from 100% to 14%. Granted 56%-23% were on a 1:43 run using Bluetooth headphones + spotify and mapmyrun mapping my way. Oddly, when I look at the battery usage, OneDrive is at 18%!
18 hrs & 37 mins off the charger with 4 hrs 8 mins of SOT. 17% battery left. I'm very happy with this. Update to 5.1 should improve it a lot more as it did on my Nexus 5.
Android System & Kernel battery usage is pretty decent. Those two on my N5 on 5.1 drains way more battery than it does on my S6 Edge.
When I'm not actively using my phone, the idle battery drain rate is pretty good - 1.9%/hour (similar to my N5, with the N5 being a bit better).
13 hrs & 9 mins off the charger with 2 hrs 20 mins SOT --> 52% battery left.
All this is without Root and my usual battery-saving Root programs.
Once 5.1 rolls out and if I decide to Root the phone and add battery-saving Root apps, I'm expecting to achieve 6-7 hrs SOT.​
optimummind said:
18 hrs & 37 mins off the charger with 4 hrs 8 mins of SOT. 17% battery left. I'm very happy with this. Update to 5.1 should improve it a lot more as it did on my Nexus 5.
Android System & Kernel battery usage is pretty decent. Those two on my N5 on 5.1 drains way more battery than it does on my S6 Edge.
When I'm not actively using my phone, the idle battery drain rate is pretty good - 1.9%/hour (similar to my N5, with the N5 being a bit better).
13 hrs & 9 mins off the charger with 2 hrs 20 mins SOT --> 52% battery left.
All this is without Root and my usual battery-saving Root programs.
Once 5.1 rolls out and if I decide to Root the phone and add battery-saving Root apps, I'm expecting to achieve 6-7 hrs SOT.​
Click to expand...
Click to collapse
Ive noticed that turning off location and disabling google now has helped my battery life a lot.
I love this phone, but the battery life is the one terrible thing. 7-10 hours seems to be the max. I might have to return it and suffer the summer until the note 5.
i'm surprised to hear about all the negative battery life issues on this phone. on my GS3, i'd lose 3-4% battery just driving to work - now I get there and still have 100%. maybe i'm just not as heavy a user, but the other day my phone was off the charger for 16 hours and I still had 43% when I got home - and that included using Google Maps for 20 minutes, texting throughout the day, and using a bunch of apps. when idle, I generally only get 1% battery drain. my only complaint about the phone is some of the UI that I can't customize, but it's only a matter of time before custom ROMs are available...
I lose 10% or more battery on the phone regardless if I'm using it or it is sitting with the screen off. When I drive the 45 minutes to work, the battery is at 89%-93%.
A 1hr run with it on my arm playing spotify/mapmyrun seems to use about 26%.
Basically, I'm always worried now about the battery dying when I'm using it.
at the end of next month, I have a 14hr+ a day for 4 days music festival where I can only charge it at night. 7-10hr battery isn't going to work for me. It seems bizarre to me that they made the best phone ever, but skimped on the battery.
drive to work today with the phone just sitting beside me, 100% to 86%.
revaaron said:
drive to work today with the phone just sitting beside me, 100% to 86%.
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Click to collapse
Is your location on? I had to disable google now. Turned off nfc, advanced wifi scanning.
my battery sucks too :/
i live by the charger even more
with all the same activities that got 7-10 hours on my Edge, the Note 4 is getting 14-24hrs.
Battery is beyond horrible!
Wifi is off
NFC is off
What else can I turn off? I can't even get half day out of this POS.
chirayu said:
Battery is beyond horrible!
Wifi is off
NFC is off
What else can I turn off? I can't even get half day out of this POS.
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Click to collapse
I think you actually want Wi-Fi to be on. I find that on any android device I burn more battery when using cellular networks.
Alitheia said:
I think you actually want Wi-Fi to be on. I find that on any android device I burn more battery when using cellular networks.
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Click to collapse
I meant, when there's no wifi access points are in place.

P20 Sudden massive improvement in battery life

My wife has had the P20 from the week it was released in the UK. The battery life has been really poor, she is what I would consider a light user on a 4GB contract which she rarely troubles and with a tablet for use at home. She has taken to carrying a portable charger with her to make sure she got through the day. I had checked for any obvious drains, even turning off bluetooth, gps etc. But from a full charge in the morning, she would struggle to have any battery left by the evening, compared to me (a slightly heavier user) having about 40-50% left on my Samsung S9.
However at some point in the last week something has changed, she is suddenly going to bed with about 60-70% battery left.
Anyone else had similar? Has there been a significant update recently (to either the phone software or some other app)?
Craig
My mate 10 after a few updates, i actually use my phone to work, work 8 am to 6 pm get home and i forgot to charge the phone last night, woke up with 72% battery and was wondering if i should bother charging.
I think it has to do with the npu
I experienced the same after the last update. Before the update it would not last more than 4h sot with 1h voice calls. Now i can get 5h sot with 1.5h voice calls and still have like 30% remaining.
i have experienced increased temperature heat. dont know what is causing it.
Same here! But I just noticed it last night before going to bed (had it on full charge), woke up 8 hrs later and the battery only drained by 1% (only Wifi is on). Not even sure if the update was even downloaded without me knowing. But before this the battery for me was performing quite well, coming home in the evening with still 40-50% left.

Standby drain

When you sleep, does your phone sleep, or does it stay up all night and crunch 1s and 0s? Rate this thread to express how you deem the speed at which the Samsung Galaxy S10e's battery drains under standby conditions. A higher rating indicates that when the phone is not in use, the battery drains minimally.
Then, drop a comment if you have anything to add!
Not impressive, I lose about 1% every 30 min without using the phone :/ (Exynos)
This is pretty disappointing it looses 10 - 15% of battery overnight doing absolutely nothing.
I am losing about 2%/hour doing absolutely nothing.
My S10e loses almost nothing if I turn things off.
Airplane overnight = less than 1 percent
with AOD it loses a bit, 4-5
Edgrr000 said:
This is pretty disappointing it looses 10 - 15% of battery overnight doing absolutely nothing.
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Sean09 said:
I am losing about 2%/hour doing absolutely nothing.
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Excuse me guys, but its not true that the phone does nothing. It communicates permanently with the antenna signals and the network, so its absolutely normal that it drains battery. Every phone drains battery in standby, even when they are on airplane mode (although in this mode the drainage is much much lower)
If you want yout phone to actually do nothing, you have to turn it off.
NixxxoN-XDA said:
Excuse me guys, but its not true that the phone does nothing. It communicates permanently with the antenna signals and the network, so its absolutely normal that it drains battery. Every phone drains battery in standby, even when they are on airplane mode (although in this mode the drainage is much much lower)
If you want yout phone to actually do nothing, you have to turn it off.
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Click to collapse
Yea... no. My two year old Oneplus 5t, with nearly 100 apps installed, only drops 3 - 6% overnight with 4g on.
My 1 week old galaxy s10e with airplane mode on drops 10% overnight.
Edgrr000 said:
Yea... no. My two year old Oneplus 5t, with nearly 100 apps installed, only drops 3 - 6% overnight with 4g on.
My 1 week old galaxy s10e with airplane mode on drops 10% overnight.
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I havent said anything about the draing % being too high or not. I said that it is not true that the phone does nothing while being in standby. Which is a fact.
Mine is draining around 12-15% overnight.
Very disappointed with the battery life of s10e
Any tweaks we can do?
Nakulkhanna said:
Mine is draining around 12-15% overnight.
Very disappointed with the battery life of s10e
Any tweaks we can do?
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Click to collapse
I use Bixby Routines to automatically turn airplane mode on during the time I'm asleep and it went from draining 15% to only 5%.
I just updated to the latest update ASCA, battery drain issue seems to be fixed. It drops less than 1% per hour now. (5% over 6 hours)
Edgrr000 said:
I just updated to the latest update ASCA, battery drain issue seems to be fixed. It drops less than 1% per hour now. (5% over 6 hours)
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Click to collapse
ASCA? Is your phone with Verizon? How did you update? This battery drain is killing me too. The only positive is that it seems the battery drain is about the same while using the phone.
Clayter21 said:
ASCA? Is your phone with Verizon? How did you update? This battery drain is killing me too. The only positive is that it seems the battery drain is about the same while using the phone.
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Click to collapse
Mine is the international dual sim Exynos version. I just got an OTA update about 3 days ago. I was also having pretty bad standby battery drain. 15% in 8 hours. Last night it only dropped 4% in 8 hours, which is pretty amazing.
Edgrr000 said:
I just updated to the latest update ASCA, battery drain issue seems to be fixed. It drops less than 1% per hour now. (5% over 6 hours)
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Click to collapse
Edgrr000 said:
Mine is the international dual sim Exynos version. I just got an OTA update about 3 days ago. I was also having pretty bad standby battery drain. 15% in 8 hours. Last night it only dropped 4% in 8 hours, which is pretty amazing.
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Click to collapse
Thanks for the reply. I'm downloading it now. Hope it fixes mine. I know there are always bug when first launched. If things aren't straightened out within 6 months I'm going back to pixel once the 4 comes out.
I don't believe it helped. Still losing a good but while in standby with aod off
Edgrr000 said:
Mine is the international dual sim Exynos version. I just got an OTA update about 3 days ago. I was also having pretty bad standby battery drain. 15% in 8 hours. Last night it only dropped 4% in 8 hours, which is pretty amazing.
Click to expand...
Click to collapse
When it lost 4% in 8 hours, did you have AOD/wifi/data/bluetooth on?
I'm on the ASCA update, but still have terrible standby drain on my Exynos S10e (3%/h).
joaomateus said:
When it lost 4% in 8 hours, did you have AOD/wifi/data/bluetooth on?
I'm on the ASCA update, but still have terrible standby drain on my Exynos S10e (3%/h).
Click to expand...
Click to collapse
AOD: OFF
Wifi: OFF
Data: ON all the time
Bluetooth: sometimes on sometimes off, I don't notice significant drain when it's on.
I literally had significant better battery life from one day to the next without doing anything. However I have had most of the useless apps disabled since day one, (Facebook, Bixby, Samsung stuff, etc.) I also have wifi and bluetooth scanning off. It is ON by default
Edit:
You should also follow some of these settings
https://forum.xda-developers.com/s10-plus/how-to/galaxy-s10-battery-optimisation-guide-t3911988
New firmware ASD5 is out, maybe this will fix some draining.
I found deep sleep solution.
My s10e exynos (april firmware) was able to sleep only 10% of time.
After fix it can sleep 95+% (CPU Spy)
8 hours = 5% battery.
Open file “system/build.prop”
write “wifi.supplicant_scan_interval=200”
save
reboot
fixed
Click to expand...
Click to collapse
I wrote small blogpost with details:
blog.chupasweb.net/archives/1008
chupascz said:
I found deep sleep solution.
My s10e exynos (april firmware) was able to sleep only 10% of time.
After fix it can sleep 95+% (CPU Spy)
8 hours = 5% battery.
I wrote small blogpost with details:
blog.chupasweb.net/archives/1008
Click to expand...
Click to collapse
Thank you. Deep sleep has increased to 50% from 5% on my device.

[HELP] Battery Drain with OOS 9.5.11

I got a very bad battery life since I bought the OnePlus 7 Pro (1 month) and I try to reset my phone two time but it is not helpful.
My phone drops from 90% to 35% with 3h50m SoT and my last charging 13 hours ago.
Any advice/solution for this problem?

P30 Battery Drain since EMUI 10

I updated my phone last night to EMUI 10 and since taking it off charge this morning, I am getting a significant battery drain.
Prior to this update my phone was getting minimal battery drain and I would be able to use it from 7am - 11pm with around 15-20% battery remaining.
At the moment it is down to 88% since off charge at 8am and I have hardly done anything on the phone as of yet.
My apps are all on sleep apart from a few that I have always had on all the time for notification purposes.
Any suggestions please?
I have the same. Scandal. Gotta somehow go back to 9
have no problem with battery drain on my device. Did you made a factory reset ? Its always bette rto do FR after updating to new OS version.

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