[Completed] [Q] "Couldn't sign in" google play - XDA Assist

Hello.
first autocorrect on my phone teamed with XDA fourm spell thing makes it very hard to type.
so sorry in advance.
So recently my Gmail account that I randomly made was banned for some reason I didn't care so i recovered it but I don't remember the password and I can't prove it's mine because I didn't do anything with it. so later that day I was on my phone and I launched google chrome and I got a couldn't sign in error ( 1st attached img "Screenshot_2015-05-04-19-35-45" ) and it would repeat itself every day, it would grow so that now I get 50 of the errors in under 15 seconds then it stops till I start up chrome again. when I click try again it wants the password to my alt email account.
I have cleared all the data on the Google play services and it still persists.
please help!
I'm a rooted 4.4.2 version s5
thanks' x7r gaming

Hi, thank you for using XDA Assist. You to need to get a valid Google Play account with a known password. This is not something XDA assist can help you with.
I'm going close this thread.

Related

[Q] Android online market says "No Android devices associated with this account....."

[Q] Android online market says "No Android devices associated with this account....."
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Do you have unofficial ROM? Some phones with unofficial/custom roms it just doesnt work - engadget.
Sent from my GT-I5800 using XDA App
no i am suing the official one .. and it was working absolutely fine till yesterday .. just got pissed off today.. best regards!!
android market no device associated with this account
i have the sam problem
I've read the rooted phones have trouble.
since you are on eclair, you could use z4root to unroot and see if it works. If it doesn't then use the suggested solution while unrooted
satyamsit said:
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Click to expand...
Click to collapse
It seems that I have not the official ROM. How can I fix this,
hey i too had the same problem!
What i did was ,
Went back to android market via mobile and synced it once and twice while keeping google account signed off on pc.
and then again loggin on on pc!
see if tht solves your problem!
Create new google account. Remove older account from phone. Add new account info,reboot, then add info of your primary account. Now reboot again and remove info of new account. If it doesnot works then do a factory reset after first step.
Hope it helps you.
i had the same problem, i simply contacted google
and believe me they are very responsive, i got a reply within a day and my problem was fixed
same issue
I have flash my new samsung galaxy s2 with odin and followed the instruction, it turn green..n my phone rebooted, no longer with orange applications n etc. Is that consider rooted? cuz if i put my new sim card in, they will require me to enter the network lock control key...which i thought of downloading chainfire's key unlock sim app..
I tried using connected the android market via wifi and downloaded the apps but when I wana click run...will appear could not acquire superuser access, is your phone rooted?.. i downloaded superuser ...but i keep having this pop up process of android.process acore has stopped unexpectedly. please try again.........
seriously need help!! tq.
I have the same problem many times. I know how to solve it.
Option 1 - Try downloading any application from ur cellphone. Once its downloaded and installed check the market online.
Option 2 - Try syncing ur account by using Gmail, Gtalk or any google application. Just send some mail or something via Gmail. That should do it.
Option 3 - Remove ur account from the cell phone and add it again
Option 4 - (Wont Recommend this, but you want to you can try) Download another of the market. Try upgrading the market verison. Use this - http://forum.xda-developers.com/showthread.php?t=1328878
If None of these work, it means there is some internal prob. Try after somedays, or flash another rom.
Solved for me.
I had this same issue this morning. And boy, was I pissed off...!! Did a lot of Google search but nothing fixed the issue. And then stumbled upon something on my own, that fixed the issue for me. Here's what you can do -
Login to your Google dashboard; from a PC preferebly. Else from cell is also fine.
There, scroll down to "Android market" and click "Installed applications"
This will open android market, with your already installed apps list, under orders tab. Click the 'Settings' tab here.
Hopefully you'll see your device listed here, but the nickname will be missing. At least that's what I saw. Edit and add a nickname, save changes.
And voila. Your device will show up in the apps' pages now.
Let me know if this helps you.

[Q] Google Account Stoped Working!

Hi Fellas, I've searched everywhere and wasn't able to get my issue fixed. i now run out of options but to ask help to the good folks of XDA. If no1 here can help, than the gods help I'm doomed.
I got 2 android devices (Nexus S and XOOM) and i can't install any apps in either of them using my Google Account. Every time I try do download an app I get "Download Failed" error, also I can't connect to "chrone to phone" on the devices and the only way to install an app in any device it's from the web market.
So i created a secondary Google account and when I use the secondary account I can install anything just fine, so obviously is something wrong with my main account, I just can't figure it out. Everything was working yesterday and it's not working today. Simply as that.
I disabled 2 step verification, I changed my CC on google check out, I changed my passwords and changed all my options and changed back to what it was. And still nothing. I followed every single procedure I found on Google and a bunch of forums and everything was a big frustration.
I'm out of ideias. So if any1 can plz trow a light in here I'll be thankful.
Cheers
Update. I tried buy an new app and it was successful. It boughted and installed. But I still can't install any app I had previously bought it and can't install any free app. I just can't understand wtf is going on. Plz some1 help!!!

just moved to the states , my gmail still thinks im in egypt , cant access playstore

I created my gmail account a few years ago in Egypt , I recently just moved from Egypt to the USA . I became very disappointed when I realized the playstore still thinks that my gmail is associated to Egypt . I called Google., they werent that helpful , nothing seemed to fix this problem.
I can't download an app like hulu plus or access the playstore website to buy anything including nexus devices,books,or movies !!
Please provide any information that would solve this predicament
If you are on Chrome, check out this thread I found by searching "how to change where google thinks I am" and clicking the first link on Google (under ten posts, can't post links! D: ), they seem to have found the answer for where Chrome thinks you are, at least. I would think that once it realizes your account you are using in Chrome says you are in the US, it would tell all your other account linked apps that you're in the US.
If you aren't in Chrome, make sure you have Google Location services turned on in your settings menu under location on your phone. I think this may work much easier than the other suggestion, and I would try this first, and use the other one as a "plan B".
Hope I helped!
Thanks for your reply ,but unfortunately this problem isnt at all relevant to chrome. It's more focused on google play limiting the access to my gmail account. It is a problem concerning only these two and nothing else. I gave up on it and just made a new gmail to access the playstore .
Sent from my HTC One using xda app-developers app

*[Google UPDATE] [Q] [Play Store] Error 403, unique problem

Google says this issue is this: https://support.google.com/googleplay/answer/4430885
And there's pretty much nothing we or they can do but watch that page for updates.
My error 403 issue isn't like others that I have found from searching, allow me to explain...
I had two accounts on my device. One of the accounts had paid apps.
I have since abandoned that account, and installed numerous new ROMs on my phone, using only the other account as my now primary account
Now, the second account seems to think it has access to the paid apps that the other account purchased.
This means I can not download them, because it throws error 403 at me. Instead of showing "Purchase" as it should, it shows "Install".
This is even visible when I access the Play Store website from my computer, using only the second account.
See here:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
And please, do not suggest clearing my play store cache and all that crap, I have tried everything including going back to the stock firmware. The issue exists with my account on Googles end, but I have been back and forth emailing them for 3 weeks now, and it is like talking to a brick wall.
In short, what the frack can I do about this?
Please, if anyone has any real ideas or solutions to this I would be eternally greatful. I really don't want to have to make a whole new google account.
I have the exact same problem... I also have 2 accounts and one has paid apps. I can't seem to download the paid apps but I could download anything else
Maybe try to clear data of play app in system settings ->apps.
Smart app Studio said:
Maybe try to clear data of play app in system settings ->apps.
Click to expand...
Click to collapse
Funny. But still can't get google to sort this. Anyone???
SuperSmashedBro said:
I have the exact same problem... I also have 2 accounts and one has paid apps. I can't seem to download the paid apps but I could download anything else
Click to expand...
Click to collapse
paradoxiumwind said:
Funny. But still can't get google to sort this. Anyone???
Click to expand...
Click to collapse
i have the same problem...two accounts, one with paid apps, cannot update the paid ones...
found this "solution": push the updates to the phone using the google-account of your computer (google - play - apps - myapps...)
only thing i found up to now that works...
Firstly, some problem for this can be done by checking Google Talk is already signed in or not.. ( I have tried)
Make sure your device is logged into Google Talk by following these steps:
1. Go to your device's app launcher, and press the Talk app.
2. If you’re already signed into Talk, press Menu, and then touch Sign out.
3. Launch Talk again to sign in.
Click to expand...
Click to collapse
Secondly, If the error still occurred, here's a brief explanation directly from Play Store:
Getting an error message on my device when downloading
There are a few reasons you may be getting a download error for only one app (or for a few select apps):
1. If the app in question is a paid app, sign in to wallet.google.com/manage to confirm that the purchase was successful. "Error 405"
usually indicates that the download failed because payment did not go through.
2. Check the size of the app - if it's larger than 25M, it may be too large for your device's cache partition. Even if you have enough space
free on your device, the cache partition may be preventing you from downloading large apps.
3. If you're getting "Error: Insufficient space," ensure that after downloading the app, you'll have at least 20M of internal storage space
free. If not, you may need to uninstall apps to free up space.
"Error: 495" usually indicates that there's an issue with your connection. Usually it's temporary, but if it persists, please let us know.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Finally, if the error still occurred after those two steps, directly contact Play Store Help via Mail conversation, it can be a long talk since they also 'super busy', you may be replied by google for several hours or even days. But they definitely helpful (My own Experience). :highfive:
IMPORTANT!
Note that you haven't made any change directly to your Market app in your system, because basically it disturb other gapps and may give you frustrating errors ( again, my own experience )
Rei Zazie said:
Firstly, some problem for this can be done by checking Google Talk is already signed in or not.. ( I have tried)
Secondly, If the error still occurred, here's a brief explanation directly from Play Store:
Finally, if the error still occurred after those two steps, directly contact Play Store Help via Mail conversation, it can be a long talk since they also 'super busy', you may be replied by google for several hours or even days. But they definitely helpful (My own Experience). :highfive:
IMPORTANT!
Note that you haven't made any change directly to your Market app in your system, because basically it disturb other gapps and may give you frustrating errors ( again, my own experience )
Click to expand...
Click to collapse
I'm getting the error on the play store website on my computer - as I said, it thinks my account has purchased these apps when it has not - I only have the option to Install them, and when I try, it gives the error in the screenshots in my first post.
I've had to change from some paid apps like titanium backup pro to the ROM Toolbox as an alternative, but I really need Swiftkey fixed.
I'm still talking to google via email.
Same issue here
I've got the exact same issue on my account also. Google Play support is being no help at all. I've had a ticket open with them for 3 weeks now with 2 emails sent that whole time. I sent them a logcat today to see if they can figure out what is going on. If you get anywhere please post here so we can get this sorted out. It's blocked some of my "must-have" apps so I'm pretty upset about this.
---------- Post added at 07:40 PM ---------- Previous post was at 07:04 PM ----------
Sandcrab said:
I've got the exact same issue on my account also. Google Play support is being no help at all. I've had a ticket open with them for 3 weeks now with 2 emails sent that whole time. I sent them a logcat today to see if they can figure out what is going on. If you get anywhere please post here so we can get this sorted out. It's blocked some of my "must-have" apps so I'm pretty upset about this.
Click to expand...
Click to collapse
So here's what I found out today after loading a new rom and playing around. I have been adding both of my google accounts when I first setup the new phone. When I do this, I get the 403 error on certain apps. What I ended up doing is clearing all accounts off the phone. Then loaded my original gmail account only. This is the account I originally bought all these apps from. I went ahead and turned off all sync options but I don't think this matters. With only that account setup on the phone, I was able to download and install all the apps. I then loaded my new account and synced everything fine.
paradoxiumwind said:
I'm getting the error on the play store website on my computer - as I said, it thinks my account has purchased these apps when it has not - I only have the option to Install them, and when I try, it gives the error in the screenshots in my first post.
I've had to change from some paid apps like titanium backup pro to the ROM Toolbox as an alternative, but I really need Swiftkey fixed.
I'm still talking to google via email.
Click to expand...
Click to collapse
Did you ever get this sorted?? I am getting this error with Tasker and cant download it, Google Play website is saying it is installed, but it is not.
ricey1986 said:
Did you ever get this sorted?? I am getting this error with Tasker and cant download it, Google Play website is saying it is installed, but it is not.
Click to expand...
Click to collapse
Nope. The google support person I have been back and forth with this problem for weeks finally told me they would get back to me and have yet to do so. I think I'll send them another reply and ask what is happening with my issue.
It simply seems that they refuse to admit that the bug exists with my actual account and has nothing to do with my phone or anything. The fact that the bug exists on their play store website, accesssed from my computer, should be evidence enough (I even sent the requested screenshots).
So annoying. I can't update swiftkey or any other paid apps because of this.
Update:
I emailed again and asked for a progress report on my issue, and was told that it is a known issue and this is it: https://support.google.com/googleplay/answer/4430885
And there is nothing they can do, and that I should just keep an eye on that page for updates...
Hi Sunwind,
Your case is still currently under review by the Tier 3 team. I'm not sure how much longer it will be, and I do appreciate your patience thus far.
In the meantime, have you currently tried downloading Swiftkeys application from the Webstore, rather than from your device? You can ititiate the app to install on your device from your computer by signing into play.google.com with your account, navigating to my apps and initiating it to download that way.
I know it won't currently fix the error 403 code, but it might be a temporary work around it.
Thank you so much for you patience.
Sincerely,
Abigail
The Google Support Team
Click to expand...
Click to collapse
paradoxiumwind said:
Update:
I emailed again and asked for a progress report on my issue, and was told that it is a known issue and this is it: https://support.google.com/googleplay/answer/4430885
And there is nothing they can do, and that I should just keep an eye on that page for updates...
Click to expand...
Click to collapse
Guys, here's what I have found out and seems to have fixed this issue for me. When you open the Play Store on your phone it automagically logs you into your google account. What I didn't know is that you can switch logins to your other google account from within the app.
From the main Play Store screen, touch the Play Store menu button at the top left. This is where it says Play Store with an icon and three lines to the left of it. In the menu that pops up, it will show your username (email address) at the top. To the right of your username is a divider line with a small down arrow to the right.
If you click that down arrow it will show you your different accounts set up and you are able to select your other accounts.
What I did was change my account to my old one, and then I was able to download the apps fine. This has worked for every app that I was getting the 403 error on. Try to change accounts there and see if that doesn't fix your issue also.
Sandcrab said:
Guys, here's what I have found out and seems to have fixed this issue for me. When you open the Play Store on your phone it automagically logs you into your google account. What I didn't know is that you can switch logins to your other google account from within the app.
From the main Play Store screen, touch the Play Store menu button at the top left. This is where it says Play Store with an icon and three lines to the left of it. In the menu that pops up, it will show your username (email address) at the top. To the right of your username is a divider line with a small down arrow to the right.
If you click that down arrow it will show you your different accounts set up and you are able to select your other accounts.
What I did was change my account to my old one, and then I was able to download the apps fine. This has worked for every app that I was getting the 403 error on. Try to change accounts there and see if that doesn't fix your issue also.
Click to expand...
Click to collapse
Yes, of course that 'fixes' it, because you are using the account that has access to the apps. This doesn't fix the problem with another account thinking it has access to paid apps from a previous account, when the previous account is no longer in use/signed in to the phone/etc. This is just a 'work-around' in order to get apps you previously paid for.
paradoxiumwind said:
Yes, of course that 'fixes' it, because you are using the account that has access to the apps. This doesn't fix the problem with another account thinking it has access to paid apps from a previous account, when the previous account is no longer in use/signed in to the phone/etc. This is just a 'work-around' in order to get apps you previously paid for.
Click to expand...
Click to collapse
Right. This will get the apps you've already purchased installed on your phone. I though that was the problem you were looking for a solution to.
I have the same problem with paid apps with my multiple google accounts but that was not my main concern. The problem was when it does not allow me to install apps that I have purchased. And realistically until google allows you to transfer apps to different accounts, I will have to keep my old account active. The only other option is to re-buy all my apps on the new account which I am not willing to do.
Sandcrab said:
Right. This will get the apps you've already purchased installed on your phone. I though that was the problem you were looking for a solution to.
I have the same problem with paid apps with my multiple google accounts but that was not my main concern. The problem was when it does not allow me to install apps that I have purchased. And realistically until google allows you to transfer apps to different accounts, I will have to keep my old account active. The only other option is to re-buy all my apps on the new account which I am not willing to do.
Click to expand...
Click to collapse
The issue is detailed in full in the first post, and isn't what you thought it was.
I just resolved my 403 Error code today,I deleted my Google account then re-added it.
coogrrr94 said:
I just resolved my 403 Error code today,I deleted my Google account then re-added it.
Click to expand...
Click to collapse
Indeed, this helped
DelBoy said:
Indeed, this helped
Click to expand...
Click to collapse
I'm still getting this issue. https://support.google.com/googleplay/answer/4430885
I've wiped my phone a few times since last post and still used only the one account, but it still thinks it has access to apps that it doesn't.
This error has been driving me insane for months and there is no proper fix.
Problem:
I get an error 403 when downloading purchased apps off the play store.
Possible Cause:
I was using account A with my phone for years. I decided to get a new account and slowl migrate my stuff over.
I first added account B to my phone and used it for emails only, keeping account A for play store and youtube.
Eventually, I moved all my stuff over and used account B full time. But I noticed when trying to download purchased items, I would get the error.
It seems to me that account A "bled" over into B. So B thinks it has purchased apps when it was A.
Steps to rectify issue:
I've done the usual, clearing caches, removing/re-adding accounts. I know it's not the phone because I've had 3 different phones since this happened. When I got my HTC One, I added account B out the box and the error still happened.
I've had to contact Google support with my issue. I have also had to jump through their hoops in regards to checking things out, but I said to them, if they want to reset account B so it shows I have bought nothing, I don't mind. At least it would work and I don't mind supporting the devs again.
Currently it has been 3 months since contacting Google and the last update was on the 1st of Jan was:
Thanks for writing back and for providing details about the issue you’re having on Google Play. We really appreciate you taking the time to report this - based on the information you sent along, it appears you’re experiencing issue #11112915 from our known issues page, which is characterized by:
- Errors during the download of paid apps from the Play Store
- Download issues occurring with paid apps that were never purchased on Play Store or purchased using the Google Account exhibiting issues
- Download issues occurring on a rooted device or with an account that was previously used on a rooted device
We’re currently investigating a more permanent solution, but in the meantime you can try using a new Google Account with your device.
Click to expand...
Click to collapse
Yeah, I'm not going to make a new account for this issue, sorry Google.
Link to support ticket here.
Also, checking your wallet here, confirms my issue. Doggcatcher, which Play Store says I have purchased, I have not. For me, this isn't a phone issue. Clearing settings will do nothing. The issue is 100% Google, at least for me.
Nothing I can do now but wait for Google to sort it out.
Removing the account and re-adding didn't help me; but installing from the desktop Play store helped.
Doubt I'll be able to update from the phone, but hopefully the website will be able to do it.

[Completed] Cannot Connect to Google Play After Updating to Lollipop (LG G2)

So I wasted a good 5 hours trying to get my phone to connect to the Google Play store. It worked perfectly fine up until I decided to update to Lollipop. Thinking that was the problem I tried a bunch of suggestions online like clearing cache of the app and whatnot. Ended up doing a factory reset to see if it fixed the issue and it did not. No matter what account I tried to log into it would always say it could not connect even though I could use the internet fine on the phone. Ended up trying to log into my main email address on my old phone and found it was doing the same thing. I wake up this morning and my brother tells me he hacked in-app purchases on his phone and can get any in-game item that requires real world money purchases for free. After telling him he's an idiot and could possibly get in trouble with the law and his accounts banned I then realized when he took over my Droid RAZR he has always been using my Google Play account because he is too create his own Google account.
Thus leading me to the conclusion that my Google account has been banned from the play store. I've look all around in my e-mail and can't find any signs of it being banned.
Does anyone here know how I can figure out of this is truly the case? Sorry for the wall of text... and thanks in advance!
Hi
Check this thread for list of known Google Play errors and their solutions.
http://forum.xda-developers.com/showthread.php?t=2733038
If possible ,try rolling back to older firmware version or reflash newer version to fix any possible firmware errors.
ALso ,you can sign up on forums and post in Q/A section and see if it's a issue related to OTA
http://forum.xda-developers.com/lg-g2/help
Have a good day !
Thread Closed !

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