Recently got the unlocked Galaxy S6 but every time I've tried to download large apps (Asphalt 8 and Monument Valley) from the Play Store I've been getting an error 905. I've erased cache and cleared data from the Play Store but it keeps doing it. Had to refund Monument Valley, in fact. Any thoughts on how to fix this? I've got the 32GB version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing Asphalt 8 and not using the device till it had finished installing.
galaxyusr said:
recently got the unlocked galaxy s6 but every time i've tried to download large apps (asphalt 8 and monument valley) from the play store i've been getting an error 905. I've erased cache and cleared data from the play store but it keeps doing it. Had to refund monument valley, in fact. Any thoughts on how to fix this? I've got the 32gb version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing asphalt 8 and not using the device till it had finished installing.
Click to expand...
Click to collapse
i noticed it happens when you clear your recent apps which includes playstore
Is it the Play Store being FC'd due to RAM being full?
TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app
TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
bhavstech said:
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app
Click to expand...
Click to collapse
In my case the Play Store was not force closing, no. But I figured it could be related to memory leak issues since everything worked when I kept the play store on top and did not use the phone. And yes, hopefully it will be fixed with the 5.1 update.
Edit: I am the OP and have just remembered my old account.
Sometimes my Galaxy freezes and reboots when I install or update something from Play Store, I think that is a RAM issue.
i have the same issue...i can't download mortal kombat x!! are you disable screen sleep?
I have a completely different phone (LG Optimus L1 II, Android 4.1.2) and I found this thread while looking for the solution. It could be a problem with the current version of google play, since it happens on different devices with different android versions.
Edit: I found more threads about this by looking at the google results for the error 905 on the last week:
google.c om/search?q=google+play+error+905&tbs=qdr:w
(this is my second post, so I can't add links yet. remove the space on the .com)
I think that doing any system-related thing (installing an application, enabling root for an app, etc) makes the error show up
clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/
I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.
prabandh91 said:
clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/
Click to expand...
Click to collapse
In my case this did not work, however, keeping the device awake and staying on the same screen worked. I guess it's a memory problem.
superluig164 said:
I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.
Click to expand...
Click to collapse
Might be a Samsung problem.
If you read the thread, someone had the problem on their G3. So obviously it's either Android or Play Store causing the problem. I'm guessing it's the Play Store because it's happening across different Android versions.
Error 905
This happens after the new playstore update if we keep the screen on and stay on the play store the download completes
Tried with the old playstore version this problem doesnt arises :crying:
I am on Android 5.0.2 (LG G2) and the same thing happened to me. I followed the advise of keeping the screen on and keeping Play Store in the foreground and it worked.
Ive had this problem since day one, i try everthing, clearing cache, reinstalling the playstore, removing my google account, hard reset the phone, everything and after all that and the tests that i made i came up to notice that the problem was the memory, once the phone reach a high memory usage the playstore will close and the download will fail, if u keep ur phone with out ram consuming apps ull be able to download any apps without the need to keep the screen on and the playstore active.. so this an android problem to me and the memory management on lolipop.
so what's the best solution?
donnabelmartie said:
so what's the best solution?
Click to expand...
Click to collapse
Theres no actual sulotion, u cant just try to clear the memory and then try to download the apps u need or u can just leave the screen on and put the playstore on top of all and dont use the phone at all. untill the app that u need has finish downloading.
same problem here on s6 and z3... so its a playstore issue
i have the same error
unable to download mortal kombat x too
Related
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
Many people have been asking why Google play either fails to download apps or fails to connect at all, so here's a few things that might fix it!
1) Clear the Cache from Google Play in your settings.
(Settings > Applications > Google Play > Clear cache)
2) Try removing your Google account and re-adding it
3) Seems obvious, but try turning your internet of and on
4) Try rebooting your device
5) restart your internet (Through your main hub)
If non of these work, you may be best contacting Google to get it checked out!
Hope this helps
Sent from my HTC Incredible S using xda premium
BodyGuard10 said:
All methods applied ...
Still it's not happening ....
Any other methods are there?
Press thanks if you get helped by me.
Click to expand...
Click to collapse
Also tried everything. Even complete uninstall of the play store through titanium backup and reinstall manually the apk. No luck. Internet working fine, only market is dead. The strangest thing is that it was working well, I did not modify anything, then it stopped working.
Please help
If you've tried everything above, you could try restoring your phone. This would be a pain but if you back everything up first shouldnt be too much of a problem. Or you could just leave it a week or so and see if it starts working . If not, I'd say contact Google.
If any of my posts helped, please click the thanks button
Sent from my HTC Incredible S using xda premium
moose.splash1 said:
If you've tried everything above, you could try restoring your phone. This would be a pain but if you back everything up first shouldnt be too much of a problem. Or you could just leave it a week or so and see if it starts working . If not, I'd say contact Google.
If any of my posts helped, please click the thanks button
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
That's the obvious last solution, but it doesn't really make sense. There must be a reason for the market to be doing this. I also tried manually installing a few different versions of the play store apk, not just the latest one. Still the same results.
I know what you mean. Maybe certain devices can sometimes have trouble accessing the market itself, or maybe its just a temporary thing with the Google servers.
Sent from my HTC Incredible S using xda premium
1 more thing.
If you patched any app using lucky patcher, it would have created an odex file in data/app. In order to install it again, you should delete that .odex file.
Sent from my muffin LIFE! Under maintenance.!
I don't recall having used Lucky Patcher. Sadly I will never find out what went wrong. Flashed another rom. It was time for a change anyway
I will try this trick
I think also, if you install a ROM or have a device that does not come pre installed with Google play, that flashing Gapps may be better! Because I've tried manually installing the play store using an apk before. And most of the time it won't downloads apps. Try to flash Gapps as that may solve it. You can get gapps by searching for it followed by your android version on Google ^_^ good luck
Sent from my Nexus One using xda premium
I had a similar issue where my rommed kindle fire either couldn't connect or was unable to download apps from the play store. On connecting to the store the device details failed to register at all limiting greatly the available downloads.
Resolved the issue by using a gmail address for logging into the play store. For some reason using email other than gmail caused an issue.
Also removing/hiding unused devices in play store allows you to reconnect devices correctly it seems.
LeeThargic said:
I had a similar issue where my rommed kindle fire either couldn't connect or was unable to download apps from the play store. On connecting to the store the device details failed to register at all limiting greatly the available downloads.
Resolved the issue by using a gmail address for logging into the play store. For some reason using email other than gmail caused an issue.
Also removing/hiding unused devices in play store allows you to reconnect devices correctly it seems.
Click to expand...
Click to collapse
I thought you had to have a Google account/Gmail to sign in to the play store anyway?
Sent from my Nexus One using xda premium
moose.splash1 said:
I thought you had to have a Google account/Gmail to sign in to the play store anyway?
Click to expand...
Click to collapse
I think the registration process creates (or allows you to create) a gmail address but you can log into play store with the non-gmail address used to register. Unfortunately it seems doing so causes download problems.
LeeThargic said:
I think the registration process creates (or allows you to create) a gmail address but you can log into play store with the non-gmail address used to register. Unfortunately it seems doing so causes download problems.
Click to expand...
Click to collapse
Try using it with a gmail address then? Other than what I suggested I'm not sure to be honest. My last solution was to contact Google but they can't give a lot of support to custom ROMs.
Sent from my Nexus One using xda premium
I had this same problem with my LG Optimus V, famous for this kind of thing. The first time this happen, I clicked on settings, then Applications, then Manage Applications. Then clicked ALL, then Google Play Store. Then I clicked on Force Stop, then Clear Data, then Clear Cache. Then run Google Play Store and agree to terms. This always worked for me using Froyo 2.2.2 -- When that didn't work, I un-installed the updated Google Play Store and reverting back to the basic one.
Later on this problem happened again, but this time it was when I rooted and flashed a custom ROM. I started getting the error message the file didn't download, but this time it was also telling me the file couldn't download because of low memory. Go figure, Optimus V only have 256 megs of internal ram, but anything below 100 megs gives the the Google error. So just before tossing my phone in the trash I read a post somewhere here on XDA forum that showed step by step how to partition a microSD card and link the second partition as internal memory using an app called Link2SD.
So I tried it on a 16 GB card and after rebooting my phone, it fixed it. Never had the problem again. Plus my Optimus V thinks there is 1GB of internal ram now. Being most phones today have 1GB or more internal ram, there should be no reason for this kind of error.
SonicX2014 said:
I had this same problem with my LG Optimus V, famous for this kind of thing. The first time this happen, I clicked on settings, then Applications, then Manage Applications. Then clicked ALL, then Google Play Store. Then I clicked on Force Stop, then Clear Data, then Clear Cache. Then run Google Play Store and agree to terms. This always worked for me using Froyo 2.2.2 -- When that didn't work, I un-installed the updated Google Play Store and reverting back to the basic one.
Later on this problem happened again, but this time it was when I rooted and flashed a custom ROM. I started getting the error message the file didn't download, but this time it was also telling me the file couldn't download because of low memory. Go figure, Optimus V only have 256 megs of internal ram, but anything below 100 megs gives the the Google error. So just before tossing my phone in the trash I read a post somewhere here on XDA forum that showed step by step how to partition a microSD card and link the second partition as internal memory using an app called Link2SD.
So I tried it on a 16 GB card and after rebooting my phone, it fixed it. Never had the problem again. Plus my Optimus V thinks there is 1GB of internal ram now. Being most phones today have 1GB or more internal ram, there should be no reason for this kind of error.
Click to expand...
Click to collapse
<< theres another solution guys! Thanks! And nice icon BTW! ^_^
Sent from my Nexus One using xda premium
moose.splash1 said:
<< theres another solution guys! Thanks! And nice icon BTW! ^_^
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
My icon, thanks. :fingers-crossed: I like it too. It was that or Sonic the hedgehog. hehe I went with cute instead. Her name is Midori Kasugano. She's from a Japanese Manga series called, "Midori Days"
@SonicX2014 haha nice! I love anime ! Its awesome haha ^_^
Sent from my Nexus One using xda premium
moose.splash1 said:
@SonicX2014 haha nice! I love anime ! Its awesome haha ^_^
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
Cool. At least I'm not the only one in here into Anime. :victory:
Hey Guys,
Regarding the latest Play Store update there's this annoying new feature (I was hoping it was some kind of bug) that stacks any updated apps at the top of the "My Apps" list and I find it really annoying.
Is there any way of clearing them so they go back into the list ? Google Maps is still there from 2 days ago and now I have another stuck up there and it looks untidy.
Sent from NEXUS⁴ via XDA app [AOKP\/\/hitehawkx]
BLADESMAN1889 said:
Hey Guys,
Regarding the latest Play Store update there's this annoying new feature (I was hoping it was some kind of bug) that stacks any updated apps at the top of the "My Apps" list and I find it really annoying.
Is there any way of clearing them so they go back into the list ? Google Maps is still there from 2 days ago and now I have another stuck up there and it looks untidy.
Sent from NEXUS⁴ via XDA app [AOKP\/\/hitehawkx]
Click to expand...
Click to collapse
This may or not help you, but give this a read:
http://www.guidingtech.com/16923/remove-apps-history-google-play-store/
From what I read so far, you need the updated Google Play App v3.9+ it gives you the ability to select which apps to remove from your "My Apps List" Hope this helps.
Ive searched google and only found topics from a few years back, but for some reason Spotify and SoundCloud will not update in the play store. I get the "insufficient storage available" error. I have about 10gbs of space left over so that's not an issue.
I've cleared the data/cache in the play store and the individual apps and no luck. I've also reflashed Cataclysm thinking that would solve it but still nothing. Any ideas?
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Aria807 said:
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Click to expand...
Click to collapse
I changed my DPI in the cataclysm settings to 82% but i went back to 100% and it didnt fix it. Thanks though. I read something that you can delete a certain file and it should fix it. I used ES file explorer to try and find it but i couldnt find the app folder.
bump
bump
Theres gotta be somewhat of a fix for this. No?
I had this also for quite some time, honestly I suspected an application who caused that message.
After a few days it got fixed by itself.
Maybe it helps to clear the cache
Yea, its pretty weird. It is only happening with 2 apps. Every other app updates fine. Its not a deal breaker as I dont use Spotfy and SoundCloud too much, its just annoying. I've also tried reinstalling the latest Cataclysm but I get a failed attempt everytime. We shall see.
bump
I got the same error when I started using aoip 4.3, and it's just the amazon app for me. It works just fine, but it hasn't been able to update for weeks. I thought it was something to do with amazon's update, since it was isolated on only the one app.
Sent from my Hisense Sero 7 Pro using xda app-developers app
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
randysoto5 said:
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
Click to expand...
Click to collapse
-Uninstall the problem apps
-Look in /data/data for leftover files with the same or similar name (e.g., Netflix is com.netflix.mediaclient) and delete them.
-Try reinstalling the apps.
Sent from my Nexus 5
So I uninstalled all spotify, soundcloud, es file explorer, and netflix. I used root explorer and went to data/data and found just a spotify file and deleted it. Now they wont download at all and still giving the same insufficient storage error.
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
theesotericone said:
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
Click to expand...
Click to collapse
Followed instructions exactly and am still getting the error.
randysoto5 said:
Followed instructions exactly and am still getting the error.
Click to expand...
Click to collapse
Ouch. Sorry man the cure all doesn't seem to work for you. Go into Play services and see what it says about Storage. Attach a screenie if you can. Worse case I'd reboot recovery and wipe cache/dalvik then format system and reflash again. Does cataclysm have gapps included?
Worst case solution is a data wipe aka factory reset. I had this problem on my old phone. That was always a sign it's time for a fresh flash and wipe.
Sent from my Nexus 5 using Tapatalk
I just got this same error for Netflix. I am running rooted stock 4.4.2 with XPosed (using GravityBox and RootCloak) and TWRP.
Error first occurred last night. No significant changes preceding, Plenty of storage left. Last significant change was the recent update to BusyBox (just throwing out anything). Can still update/install other apps. Since error I have updated my SU Binary.
Additionally I have a Nexus 7 running the exact same setup except for ClockworkRecovery instead of TWRP and it accepted the Netflix update without issue.
On the N5 I tried using TWRP's "Fix Permission" option (hell if I know what it does but why not), but didn't work.
Only other thing I can think of that is relevant is I had to re-flash everything about 2 weeks ago because my initial install had apparently set my "storage space" as 16GB when I have a 32GB device. But that issue is fixed and I've tried freeing up extra space just in case.
Edit: After more research I found one person who mentioned BusyBox along with the insufficient storage issue. I tried going back one release to 1.21.1 and restarting the phone but was unsuccessful. Was on 1.22.0, 1.22.1 just released so I'll see if that helps.
This is now happening to me as well. Two apps only, Twitter and Amazon apps.
I've tried deleting old files, reinstalling, one touch cleaning, you name it, I've tried.
Is the only way to fix this is to reflash ROM?
I'm running CyanogenMod, with Franco kernel on a 16gb Nexus 5.
Go data/app-lib and delete the relevant folder for the app your having problems with
Sent from my Nexus 5 using Tapatalk
Till yesterday everything was fine but today when I woke up and opened up google play,no longer can I see the 'designed for phones' tag below apps which are not optimized for tablets,cannot see the 'tablet highlights' section in the homepage of google play on my Galaxy tab 2 7 inch GT-P3100 stock ROM 4.2.2 not rooted.Is anyone else also facing the same issue?
I know that MX player is one of those apps which has the 'designed for phones' tag,but now it's gone(and it was not updated with a tablet inteface)
Also I tried to visit 'featured apps for tablets' section on google play with the help of google search through my browser and got an error of saying
'Error retrieving information from server. [DF-LA-01]'
Is this a bug or is google intentionally not recognizing my device as a tablet from now on?
downloaderfan said:
Till yesterday everything was fine but today when I woke up and opened up google play,no longer can I see the 'designed for phones' tag below apps which are not optimized for tablets,cannot see the 'tablet highlights' section in the homepage of google play on my Galaxy tab 2 7 inch GT-P3100 stock ROM 4.2.2 not rooted.Is anyone else also facing the same issue?
I know that MX player is one of those apps which has the 'designed for phones' tag,but now it's gone(and it was not updated with a tablet inteface)
Also I tried to visit 'featured apps for tablets' section on google play with the help of google search through my browser and got an error of saying
'Error retrieving information from server. [DF-LA-01]'
Is this a bug or is google intentionally not recognizing my device as a tablet from now on?
Click to expand...
Click to collapse
i think it is just a small problem from google which will be ok
also just wipe cache in recovery and clear data of google play also before clearing cache in recovery and i think every thing will be okk
sharingan said:
i think it is just a small problem from google which will be ok
also just wipe cache in recovery and clear data of google play also before clearing cache in recovery and i think every thing will be okk
Click to expand...
Click to collapse
Thanks for replying, what I did was I uninstalled all updates to google play which auto updated to the latest version within 5 minutes, that solved the problem and I could again see the 'Designed for phones' tag under non tablet optimized apps.
downloaderfan said:
Thanks for replying, what I did was I uninstalled all updates to google play which auto updated to the latest version within 5 minutes, that solved the problem and I could again see the 'Designed for phones' tag under non tablet optimized apps.
Click to expand...
Click to collapse
great then
have funn:good::good:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
Click to expand...
Click to collapse
Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
Sent from my MHA-L29 using Tapatalk
Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
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Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
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admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
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Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
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Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
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Had the same problem. Eventually just created a web app with Hermit and it does just fine.
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baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
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Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.