I bought this phone Verizon HTC ONE M8 off of an unknown person. Straight Talk sent me a new sims card but when they went to activate it they said i needed to call verizon that there waS SOMETHING PENDING ON VERIZONS END. called them and they told me with out the account number they couldnt help me. They think thAT THE PHONE WAS reported lost/stolen.
Is there anyway to get around this so i can activate my phone. only thing it is good for right now is using it as a Tablet with wifi.
Can you get in touch with the seller?
Save the Manuals!!!
I had this problem when I originally activated my M8 on straight talk. They said that to me when I bought it off swappa and they pre check the ESN to verify if its clean or not. I just called back and they were able to get it switched over. I assume your using the CDMA BYOP program thru straight talk like I was and all I had to do was call in and have the sim card activated.
Related
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Interested in how this turned out...
guy48065 said:
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Click to expand...
Click to collapse
i'd just milk the cow til it ran out, lol just use the AT&T until it finally deactivates service....if it ever does
guy48065 said:
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Click to expand...
Click to collapse
Tracfone (Parent company of Net10) always seems to make a mess out of the simplest things. In your case, it was to your benefit. You already tired to make things right, so I say use the SIM until it gets deactivated. I'd assume you'll get a month out of the SIM. As they can't find the SIM number in their database, I'm sure you wouldn't be able to continue using that SIM once it does become derivative.
Must have gotten flagged right away...it was dead in two days :-/
So I am looking to buy a new phone. I am looking on ebay and there are TONS of bad imei phones for at&t! I want to buy one since they are cheaper. Only issue is that I want to be sure that they will work on straight talk, since that is my current carrier. I have read lots of people's pinions about if they will work or not because of blacklists, and I don't know if there is any one steady answer. I am hoping to get someone with some real knowledge to shed some light on this because I am stumped on if I should take the risk and buy one.
I did call straight talk today and ask if I can bring a phone with a bad IMEI number over and the response I got was strange... They said that all I have to do is buy a BYOP package and give them my sim card number and it will work. I said I know that it will work because i am on a BYOP already, but I wanted to know if my sim would get kicked off for using a blacklisted phone on the at&t network even though it was through straight talk. She said, that they only need the digits from the straight talk sim and it would work. So I tried one more time and explained everything fully... I again received the same response that they needed the sim card numbers only. So I said, does that mean that the IMEI doesn't matter for your service at all and I can have a blacklisted phone on it? and again the response was, (besically) yes, you just need a straight talk sim.
So all in all I understand that to mean that AT&T has nothing to do with straight talk when it comes to blacklisting phones! That's a wonderful thing since there are so many blacklist phones out there right now, but I was hoping someone else could drop a little knowledge on me if they knew something about it, or if they knew that straight talk was lying, so I don't waste my time/money on this phone.
I haven't looked into this since last year, but the FCC was advising on a shared blacklist to be implemented in the future back then.
Also beware that the phone might be stolen, which could lead to more problems in the future.
I've never used Straight Talk, but if they use AT&T towers maybe call AT&T. Honestly, it might be hard to get a real answer from them because most of the reps (true for all companies) don't have a clue how their own blacklists even work - heck, some don't even seem to know they *exist*.
They might not be "lying", it just might not be part of their training is information base.
Sent from my SGH-T999 using Tapatalk
w4rped said:
So I am looking to buy a new phone. I am looking on ebay and there are TONS of bad imei phones for at&t! I want to buy one since they are cheaper. Only issue is that I want to be sure that they will work on straight talk, since that is my current carrier. I have read lots of people's pinions about if they will work or not because of blacklists, and I don't know if there is any one steady answer. I am hoping to get someone with some real knowledge to shed some light on this because I am stumped on if I should take the risk and buy one.
I did call straight talk today and ask if I can bring a phone with a bad IMEI number over and the response I got was strange... They said that all I have to do is buy a BYOP package and give them my sim card number and it will work. I said I know that it will work because i am on a BYOP already, but I wanted to know if my sim would get kicked off for using a blacklisted phone on the at&t network even though it was through straight talk. She said, that they only need the digits from the straight talk sim and it would work. So I tried one more time and explained everything fully... I again received the same response that they needed the sim card numbers only. So I said, does that mean that the IMEI doesn't matter for your service at all and I can have a blacklisted phone on it? and again the response was, (besically) yes, you just need a straight talk sim.
So all in all I understand that to mean that AT&T has nothing to do with straight talk when it comes to blacklisting phones! That's a wonderful thing since there are so many blacklist phones out there right now, but I was hoping someone else could drop a little knowledge on me if they knew something about it, or if they knew that straight talk was lying, so I don't waste my time/money on this phone.
Click to expand...
Click to collapse
StraightTalk SIM cards can either use AT&T or T-mobile (Tracfone {parent company for StraghtTalk} leases several carrier's networks). If you buy and AT&T phone with a bad ESN and put a StraghtTalk AT&T SIM into it, the likelihood of it working is low. The reason for this is the you would still be using AT&T's network, and the ESN has a high chance of being picked up by AT&T's black-list.
If I were you, I'd get a factory unlocked phone, or a newer Verizon 4G LTE phone that has a bad (or clean) ESN. The reason I say the later is that most Verizon 4G LTE phones are also world phones and work with GSM. Now, you'll have to remove the radio band block, but that's very easy, and I know XDA has several tutorials for this. I removed the block on my RAZR M and it works just fine with an AT&T SIM inserted.
Hikikomori-Otaku said:
StraightTalk SIM cards can either use AT&T or T-mobile (Tracfone {parent company for StraghtTalk} leases several carrier's networks). If you buy and AT&T phone with a bad ESN and put a StraghtTalk AT&T SIM into it, the likelihood of it working is low. The reason for this is the you would still be using AT&T's network, and the ESN has a high chance of being picked up by AT&T's black-list.
If I were you, I'd get a factory unlocked phone, or a newer Verizon 4G LTE phone that has a bad (or clean) ESN. The reason I say the later is that most Verizon 4G LTE phones are also world phones and work with GSM. Now, you'll have to remove the radio band block, but that's very easy, and I know XDA has several tutorials for this. I removed the block on my RAZR M and it works just fine with an AT&T SIM inserted.
Click to expand...
Click to collapse
I think the reason i might believe them is because they dont even know my imei number for the phone i have right now! And if my number is not tied to my imei number then it would be impossible for them to find it out. Or at least i would think it is. Every other service that is tied to an esn or imei number, you have to tell them the number and let them register it. With straight talk you register the sim and can use that sim in any unlocked phone.
I am currently running a note 2 from verizon on straight talk. It is a world phone but i cant seem to get 4g on it. Is this because i have to unlock the bands? If so, how do i do that? I thought it was just because of the apn i was using. I tried a bunch but only got one to work on h+/h/3g (it flickers).
w4rped said:
I think the reason i might believe them is because they dont even know my imei number for the phone i have right now! And if my number is not tied to my imei number then it would be impossible for them to find it out. Or at least i would think it is. Every other service that is tied to an esn or imei number, you have to tell them the number and let them register it. With straight talk you register the sim and can use that sim in any unlocked phone.
I am currently running a note 2 from verizon on straight talk. It is a world phone but i cant seem to get 4g on it. Is this because i have to unlock the bands? If so, how do i do that? I thought it was just because of the apn i was using. I tried a bunch but only got one to work on h+/h/3g (it flickers).
Click to expand...
Click to collapse
You're half-right. You don't have to give StrraightTalk you ESN (MEID/IMEI). The problem comes when you connect to the network. When you connect, your device will be identified by it's ICCID (SIM #) and it's ESN (so it knows what type of device it is and what service it needs). Because it would be an old AT&T phone, reconnecting to AT&T, there's a high chance it will be matched on the black-list.
As for your Note II, if it's already working, the radio it has may not support the higher GSM 4G/LTE bands. You may be able to unlock them, but I wouldn't know how with a Samsung device. The APN may help, but I'd first check the radio.
Ok I have a question so I have a T-Mobile contract and iPhone 7 Plus for a little over a. Year now but I haven’t paid it off in full and my bill got out of hand so I can’t afford to pay the balance so is there anyway I can use this for any prepaid plans of any company
quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
topaz330 said:
quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
Click to expand...
Click to collapse
You should call Verizon and see if they can activate it to yours, but you're probably going to need to go into a store to get a SIM card that is provisioned for your account. The SIM is what matters and what they sent you is probably set up for her line.
If you have a micro SIM you can just pop yours in and be fine. But I don't know if the s4 uses the same size SIM card.
Sent from my HTC6525LVW using Tapatalk
i do this all the time with work. You can call them and authorize the device to be switched to your account without activating it on her line. You will have to be an admin on the her account or have someone on the line who is.
topaz330 said:
quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
Click to expand...
Click to collapse
I did the same thing as you, i just called in Verizon and they switched it over without activating the new M8 on my sister's line.
it will work fine!
spiceditup said:
I did the same thing as you, i just called in Verizon and they switched it over without activating the new M8 on my sister's line.
Click to expand...
Click to collapse
thanks! did your sister need to be there or did they just activate this on your account? I just spole with a rep and they said since it's on two different accounts the phone needs to be active on her account for 24 hours before i switch. is that true?
There's no magic in the SIM. You simply need the SIM number tied to your phone number. You can switch the SIM the same as you could switch the IMEI on older phones. The website walks you through it if you choose activate or switch device.
Assuming you're trying to keep your unlimited data, I would do it in the below order.
Activate the device on her account when you get it.
Log into her account and switch her old phone back on the line.
Log into your account and put the M8 and SIM on your line.
Take her SIM from the old phone and plug it into the GS4. If her old SIM is not a micro sim, simply go through the switch process again with your S4 and SIM.
You should be able to do all of the above as quickly as you can click through the website.
got it to work... just called back CS and got someone competent on the phone. They did the switch and all is well. THanks for the help fellas!
I wouldn't imagine there'd be any need to call CS, just pop your SIM into the new phone (assuming it's a nano SIM (or you can cut it down)) and turn it on. The only thing that needs activating via CS is the new nano SIM that comes inside the M8, if you're using your original SIM then there shouldn't be anything to call CS about.
The above only applies if both phones and lines are using LTE phones with SIM cards, if they're still on 3G phones with no SIM, then you'll need CS to switch lines and phones around.
Your must activate it first on the upgrade plan, if you don't you will lose your plan. My wife did our wrong when she got her motox.
Sent from my HTC6525LVW using Tapatalk
Yeah I did the same thing..
I got on a separate phone from any phone on my account and called the activation line went through it and the options lead you to a choice of activating the new phone/sim with a line other than the one the renewal was used on. At that point I had to talk to a customer service person and it was a piece of cake. They did try and sell me insurance again.
Easy though
Sent from my DROID RAZR HD using Tapatalk
Hey everyone let me start off by saying if this has been reposed I did a search but could not get a "how-to" on the process
So i recently got a new phone and i have my old HTC one m8, my best friend is stuck in the stone age with a very old smart phone so i said "lets make his day". Before i do though i have some questions he uses straight talk as a carrier and since the VZW htc one m8's are primary CDMA but also have a SIM card and can run off of GSM towers (yes they can only use 3g). Is it possible to run this phone off of straight talks network if so where would i start?
I guess my main questions are:
Do i need to flash a AT&T rom?
even though its a vzw phone do i need to flash new radios?
do i need to alter my CID?
The phone is S-offed and rooted!
My bad if this is a poorly constructed thread, just needed to ask!
It is possible to run through straight-talk (i did a lot of dev work on st earliest androids) you need to have unlocked devices and get the byop SIM card for att. Not sure what size SIM these phones take.
Also... St has no network they just lease tower usage.
Not sure about the Rom though... Never done a Verizon to att switch.
Last edit... Your data cap is far from unlimited and they're not cool with tethering. They claim unlimited but at 2gb I believe they start throttling bad and are known to cut data and service for habitual offenders *I've read but not seen*(iirc)
I've been off st/net10 for a long time so their practices could have changed. I would advise you not to go st but that's just my opinion.
Sent from my HTC6525LVW using XDA Free mobile app
TheGameDNA said:
Hey everyone let me start off by saying if this has been reposed I did a search but could not get a "how-to" on the process
So i recently got a new phone and i have my old HTC one m8, my best friend is stuck in the stone age with a very old smart phone so i said "lets make his day". Before i do though i have some questions he uses straight talk as a carrier and since the VZW htc one m8's are primary CDMA but also have a SIM card and can run off of GSM towers (yes they can only use 3g). Is it possible to run this phone off of straight talks network if so where would i start?
I guess my main questions are:
Do i need to flash a AT&T rom?
even though its a vzw phone do i need to flash new radios?
do i need to alter my CID?
The phone is S-offed and rooted!
My bad if this is a poorly constructed thread, just needed to ask!
Click to expand...
Click to collapse
You can get the straight talk verizon sim kit and pop it in your verizon m8 and your up and running, it will use verizon towers everything the same just you will have a 5mb cap on your data speed but you will get verizon LTE data and with st verizon you will get 3 full gb's of LTE data for $45 a month unl talk & text.
If you try to use at&t you will not get LTE data only hspa which hspa can go from I believe 4mb's to 12 mb's download speed. Your better off getting the st verizon sim kit and run verizon through st.
M9guy said:
You can get the straight talk verizon sim kit and pop it in your verizon m8 and your up and running, it will use verizon towers everything the same just you will have a 5mb cap on your data speed but you will get verizon LTE data and with st verizon you will get 3 full gb's of LTE data for $45 a month unl talk & text.
If you try to use at&t you will not get LTE data only hspa which hspa can go from I believe 4mb's to 12 mb's download speed. Your better off getting the st verizon sim kit and run verizon through st.
Click to expand...
Click to collapse
He wants to run on at&t. He was talking about the boosted att service at his work.
Edit: or maybe I've lost my mind
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Thanks
Thanks for everyone who answered, i bought the sim card pack. i put in the verizon sim card i did get signal but no data and couldnt make a call. anyone know why that might be?
jcole20 said:
He wants to run on at&t. He was talking about the boosted att service at his work.
Edit: or maybe I've lost my mind
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
He mentioned that yes but I also mentioned that he would not get at&t LTE data on his verizon m8 that he would most likely only get hspa data speeds using at&t. People have worked hard getting a verizon m8 to get LTE data on tmobile some with success but most say they have to keep toggling air plane mode to keep the tmobile LTE data working, and there are very little far fewer success stories of people even getting that far with at&t LTE data on a verizon m8.
Basically the best thing is either run the straight talk verizon LTE sim card in the verizon m8 or sell off the verizon m8 and get an at&t one or a tmobile one and even then you can convert it to a dev edition and get updates faster directly from htc.
No one has figured out a way to convert a verizon m8 to a dev edition even though the verizon m8 is a world phone with cdma and gsm both, for some reason you cant because of the cdma side.
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TheGameDNA said:
Thanks for everyone who answered, i bought the sim card pack. i put in the verizon sim card i did get signal but no data and couldnt make a call. anyone know why that might be?
Click to expand...
Click to collapse
I"am running my verizon m8 on straight talk verizon service and mine works great. Does your verizon m8's imei show clean for activation with verizon ? Because if your imei is blacklisted with verizon it wont work or may for a while until their system picks it up and locks out your sim card because of it.
Its really just as simple as popping the st verizon sim in and run with it, unless your not fully activated with straight talk ? If you ported your number in it can take a day or so even and if the port has issues it may not finish until you call straight talk about it.
Any questions just ask as I have experience with straight talk and my m8 works great on it.
The whole 1-7 days on a port is a claim by them they generally stick to. Though 95% of carriers do it in 24-48hrs tops.. twice with net10 I had to finally just get a new number to get service (which included buying another unlimited card). I'm not against st/net10/AmericanMovil I just have had too many experiences like the above trying to work with their customer service.
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well the full story is i got a nexus 6 still had my htc one m8 thought i would give it to my friend, i popped the verizon sim card in and tried to register it but on straight talks website it informs me that it is not a compatible device, so before my friend proceeds in adding minutes to this new sim card he wants to make sure it will work.
jcole20 said:
The whole 1-7 days on a port is a claim by them they generally stick to. Though 95% of carriers do it in 24-48hrs tops.. twice with net10 I had to finally just get a new number to get service (which included buying another unlimited card). I'm not against st/net10/AmericanMovil I just have had too many experiences like the above trying to work with their customer service.
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Oh they tried that crap with me and I didnt take no for an answer I got through to a supervisor and I explained either they restore my 30 days of unlimited service or I file a charge back with my credit card company and they changed their tune and credited my account.
They get away with doing that too many times you can also tell them you will file a complaint with the better business bureau, or even talk about turning them in for internet fraud because it is a pure case of fraud when they wont give you the service that you paid for pure and simple.
I have ported numbers to straight talk 4 or 5 times over the years and it usually took mine less than a day to go through. Many times the problem can be the wrong account number as most people think their phone number is their account number when porting to another carrier and 98% of the time its not your account number you always have to call your cell provider and ask for your account number they like it that way because when you ask for your account number they know why your asking for it and they can try to talk you out of switching to another carrier.
---------- Post added at 01:57 AM ---------- Previous post was at 01:46 AM ----------
TheGameDNA said:
well the full story is i got a nexus 6 still had my htc one m8 thought i would give it to my friend, i popped the verizon sim card in and tried to register it but on straight talks website it informs me that it is not a compatible device, so before my friend proceeds in adding minutes to this new sim card he wants to make sure it will work.
Click to expand...
Click to collapse
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
M9guy said:
Oh they tried that crap with me and I didnt take no for an answer I got through to a supervisor and I explained either they restore my 30 days of unlimited service or I file a charge back with my credit card company and they changed their tune and credited my account.
They get away with doing that too many times you can also tell them you will file a complaint with the better business bureau, or even talk about turning them in for internet fraud because it is a pure case of fraud when they wont give you the service that you paid for pure and simple.
I have ported numbers to straight talk 4 or 5 times over the years and it usually took mine less than a day to go through. Many times the problem can be the wrong account number as most people think their phone number is their account number when porting to another carrier and 98% of the time its not your account number you always have to call your cell provider and ask for your account number they like it that way because when you ask for your account number they know why your asking for it and they can try to talk you out of switching to another carrier.
---------- Post added at 01:57 AM ---------- Previous post was at 01:46 AM ----------
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
Click to expand...
Click to collapse
Yeah... I spent 9 days and probably 30 phone calls talking to everyone I could get to including supervisors before I finally gave up out of frustration and just bought a new card (2 different occasions 9 days total). What I've found is their biggest issue is with Sprint numbers. At&t and tmobile seem to port easier. I've never worked with Verizon through st/net10.
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Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.[/QUOTE]
I did and my IMEI is clean and not blacklsited, when i go to straight talks website it says "Unfortunately, your phone is not eligible for the Bring Your Own Phone program. The good news is that Straight Talk has a large selection of phones from leading manufacturers. Find a phone in-store or online that best fits your needs." the steps i went though is. 1: clicked check your phones compatibility 2: picked the red other carrier option 3: when a pop up says " is your phone a unlocked GSM phone" i picked no, and thus got this message.
Thanks everyone for helping me out again =D
jcole20 said:
Yeah... I spent 9 days and probably 30 phone calls talking to everyone I could get to including supervisors before I finally gave up out of frustration and just bought a new card (2 different occasions 9 days total). What I've found is their biggest issue is with Sprint numbers. At&t and tmobile seem to port easier. I've never worked with Verizon through st/net10.
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
You can also activate your sim in another verizon phone then put it in the m8 or just use another clean verizon imei to order the service with. Actually straight talk is easy to port to, now porting out of them now that is a real pain and takes longer. Straight talk is not a lot of fun to deal with but if you get it set up your free and clear and shouldnt have any further issues.
---------- Post added at 04:11 AM ---------- Previous post was at 04:06 AM ----------
TheGameDNA said:
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
Click to expand...
Click to collapse
I did and my IMEI is clean and not blacklsited, when i go to straight talks website it says "Unfortunately, your phone is not eligible for the Bring Your Own Phone program. The good news is that Straight Talk has a large selection of phones from leading manufacturers. Find a phone in-store or online that best fits your needs." the steps i went though is. 1: clicked check your phones compatibility 2: picked the red other carrier option 3: when a pop up says " is your phone a unlocked GSM phone" i picked no, and thus got this message.
Thanks everyone for helping me out again =D[/QUOTE]
Do you have a friend that has a verizon phone that takes a nano sim ? If so just use their imei number to order the sim kit from straight talk it wont matter because that is just a verification to make sure your phone will work but I assure you the verizon m8 will work with the straight talk verizon sim cards.
Another thing you could do is just buy the st verizon sim card kit off ebay or amazon then just open the account on the st web site and activate your sim card number adding it to your new st account.
I appreciate the response but I wasnt the one having issues I was simply explaining my experience and putting the SIM in a different device won't help port a number. St May have gotten better but ime over two years of their android service it's best to just change your number. Outside of porting I've never had issues with them.
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Hello, I just bought a verizon Samsung Galaxy s7. I am a net10 customer, so to use the phone i purchased the byop kit and inserted the verizon compatible chip and then i go to register the phone with net10, and it says it cant do it, to contact customer service. So I called them and they said that for some reason the imei wont register manually, and that i have to call verizon and see if it was locked. So i called verizon and they said according to the imei i gave them it isnt locked, and that verizon doesnt even lock 4g lte devices. but no matter what i do i cannot get the phone to register with imei. I have even tried strait talk. Another thing to note is that on the verizon website, the s7 isnt listed as compatible device for a byop plan.
So theres no one i can call to have anything unlocked, i cant get my money back from net10, after i called net10 customer service back and told them that verizon said it wasnt locked, net10 CS then stated that the phone wasnt compatible on their network.
A verizon tech said he sometimes has problems registering phone imei's. He said sometimes it goes through, and sometimes you have to keep trying. I really have no clue of what type of process is happening here...
So, i took out the verizon compatible sim, and put in the att/unlocked gsm device sim and then registered that through net10. it actually went through, I now have a phone number and i have basic data, but i cannot send or receive mms. I used the APN settings i found somewhere on the internet for ATT network as they are the only ones that work so far..
The other problem i have is that my phone says the sim isnt from verizon, which im assuming i can just flash the "u" version of the rom to take care of? But am i hoping there is a way to make my phone work in their network so that i can use the intended sim card.
So with all that said I have a couple questions.
1. Why wont my phones imei register on the carrier networks?
2. If i cant get it to register on their networks, is there any way to at least get my mms working?
I find it very strange that no one else has had this problem. I cant find any information as to why the s7's arent part of the byop yet.
Thanks in Advance!