quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
topaz330 said:
quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
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You should call Verizon and see if they can activate it to yours, but you're probably going to need to go into a store to get a SIM card that is provisioned for your account. The SIM is what matters and what they sent you is probably set up for her line.
If you have a micro SIM you can just pop yours in and be fine. But I don't know if the s4 uses the same size SIM card.
Sent from my HTC6525LVW using Tapatalk
i do this all the time with work. You can call them and authorize the device to be switched to your account without activating it on her line. You will have to be an admin on the her account or have someone on the line who is.
topaz330 said:
quick question... my scenario is that I used my wifes upgrade to get the m8 and phone just came in today. She is taking my s4. Do I need to first activate it under her account and then do the switch or can I just go online and activate it directly under my account? We have two separate accounts. Just seems tedious to have to first activate it on her account and then do the switch. THanks!
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Click to collapse
I did the same thing as you, i just called in Verizon and they switched it over without activating the new M8 on my sister's line.
it will work fine!
spiceditup said:
I did the same thing as you, i just called in Verizon and they switched it over without activating the new M8 on my sister's line.
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Click to collapse
thanks! did your sister need to be there or did they just activate this on your account? I just spole with a rep and they said since it's on two different accounts the phone needs to be active on her account for 24 hours before i switch. is that true?
There's no magic in the SIM. You simply need the SIM number tied to your phone number. You can switch the SIM the same as you could switch the IMEI on older phones. The website walks you through it if you choose activate or switch device.
Assuming you're trying to keep your unlimited data, I would do it in the below order.
Activate the device on her account when you get it.
Log into her account and switch her old phone back on the line.
Log into your account and put the M8 and SIM on your line.
Take her SIM from the old phone and plug it into the GS4. If her old SIM is not a micro sim, simply go through the switch process again with your S4 and SIM.
You should be able to do all of the above as quickly as you can click through the website.
got it to work... just called back CS and got someone competent on the phone. They did the switch and all is well. THanks for the help fellas!
I wouldn't imagine there'd be any need to call CS, just pop your SIM into the new phone (assuming it's a nano SIM (or you can cut it down)) and turn it on. The only thing that needs activating via CS is the new nano SIM that comes inside the M8, if you're using your original SIM then there shouldn't be anything to call CS about.
The above only applies if both phones and lines are using LTE phones with SIM cards, if they're still on 3G phones with no SIM, then you'll need CS to switch lines and phones around.
Your must activate it first on the upgrade plan, if you don't you will lose your plan. My wife did our wrong when she got her motox.
Sent from my HTC6525LVW using Tapatalk
Yeah I did the same thing..
I got on a separate phone from any phone on my account and called the activation line went through it and the options lead you to a choice of activating the new phone/sim with a line other than the one the renewal was used on. At that point I had to talk to a customer service person and it was a piece of cake. They did try and sell me insurance again.
Easy though
Sent from my DROID RAZR HD using Tapatalk
Related
As the title hints at, I am planning to buy the tbolt from amazonwireless via my family line that has an upgrade then switching it to the primary line. I read that I don't want to activate the sim card to this side line because it will be stuck with that phone number.
Anyone know the step by step directions once I get the phone? I don't want to screw myself with the sim, but I also don't want to void my contract with amazon by not properly activating the phone to the line that had the upgrade.
I don't know if this will help you. I purchased the TB on a new line to avoid paying full retail. The rep(one of the few that knows a few things) set me up with a new line then switched my new number to my current phone(htc Incredible) and the old number to the new Phone(HTC Thunderbolt) was some issue with the sim card but it all worked out., The great thing is I will have an upgrade in a few 6-7 months and have the option of getting this phone for my wife.
Call vzw first and have them move the upgrade to the line that will have the tb. Do that before heading to the store and you should be fine.
Sent from my DROID PRO using XDA App
kjjb0204 said:
Call vzw first and have them move the upgrade to the line that will have the tb. Do that before heading to the store and you should be fine.
Sent from my DROID PRO using XDA App
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Click to collapse
+1 that's exactly what I did, when at the store I had them move the upgrade to the line I wanted, worked without a hitch.
added new line like described above. Went to move my number to TB the next day and found out it is a little tricky due to sim card. Basically had to go to VZW store and get new sim card. no biggie.
i also did the old swaparoo...the bestbuy guy was a bit uninformed and told me to call it in, which obvioualy didnt work. went into the store and after trying 4 zsim cards he got me all squared away
sent from my personal space using my thunderbolt
This is how I got mine. I had an upgrade on my primary line, but I wanted to use the TB on a different phone number on my account. I told them this on the phone, and when my TB arrived in the mail, I went to activate it, but couldn't because they screwed up and sent me a SIM card assigned to my primary #.
I called customer service back, and the guy told me they CANNOT switch the SIM card to a different number once it's activated, and I would have to get a completely new SIM card.
So I went in to a Verizon store to try and get one from them rather than waiting for a new one in the mail. The person there said they actually COULD switch a SIM card to a different number. He changed it in the computer, and my phone works perfectly now on the correct line.
So... if they tell you they CAN'T switch a SIM card to a different phone number, they're either lying, or they're not supposed to do it. But I assure you, it can be done, my phone is proof of that.
Sounds like I should just call vzw and explain the whole situation before I get the phone.
From what I was told, amazon says I must activate the phone on the line that I used the upgrade on. Then do a swap to fulfill the obligation to the purchase of the phone.
My upgrade ain't until the 29th, so I got some time.
With AT&T you can simply throw a sim card in and away you go with any phone you want. What do you do on AT&T namely if you have an iPhone and TBolt?
You wont be able to do it without going through Verizon to have your TB Sim card reset everytime you want to use your TB after using your iPhone.
Normally you just have to do a simple ESN swap (can do online). Unfortunately with the Thunderbolt and it's LTE SIM, things might be more complicated. I'd check with a Verizon rep to see what would be involved.
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
dirtyfingers said:
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
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Click to collapse
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Thats pretty sweet, I wish I had the cash to drop on some more LTE phones when they come out.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
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Are you sure about that? I thought we were still using CDMA for calls and there is no voice over 4G/LTE on VZW just yet.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
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Click to collapse
Pretty sure this is wrong.
When setting up my phone the rep had to set up the sim card and phone separately.
Razorz is right, we still utilize cdma for voice, so it may be possible to get data on a new phone but no voice?
A rep told me you could, never tried I don't have another Verizon phone to swap it out with. Also ATT charges activation when you swap sims "if the sim is in a different phone for a lengthy time". Also ATT will add a data plan to your account if the phone you put it in requires one.
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
stuckhere4ever said:
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Click to expand...
Click to collapse
they didn't know what they were doing.
When I had data problems with my TB, I switched to my INC via the activate phone link on the "my account" web page. An hour later when I tried to return to the TB, I got a prompt for the phone's IMEI, then prompted for the SIM card's number.. It error-ed. After calling CS, the rep couldn't help, got TS on the line, they manually entered the SIM number to make it work...
So it appears switching away from the TB deactivated the SIM, to switch back, VZW's TS had to re-add or re-activate the SIM.
And as thetwiztidfreak said, they did need BOTH the IMEI and SIM numbers to re-activate the TB.
thetwiztidfreak said:
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
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Click to collapse
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
chaoscentral said:
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
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Click to collapse
I can confirm that it is a royal pain in the ass to go to the vzw store to get a new sim...
I just got a replacement for my tbolt. I had 5 days to return the "defective" one. I bounced the SIM card back and forth between the two phones a dozen times trying to see which one got better 3G/4G reception. The rep told me to decide which one works better and send the other phone back. It didn't matter.
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Interested in how this turned out...
guy48065 said:
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Click to expand...
Click to collapse
i'd just milk the cow til it ran out, lol just use the AT&T until it finally deactivates service....if it ever does
guy48065 said:
I activated my phone (an unlocked GS3) on Net10 then a week later ported my old phone number to it. In that process they said they had to mail me a new SIM card so the one I had just bought/activated was deactivated and my old number was also cancelled.
When I called to complain about being left with no phone over Christmas they reactivated the store-bought phone number.
Now...2 weeks later my wife wants to get on board so I bought her an unlocked GS3 and put the deactivated SIM card in it to see if I could get to their apps instead of AT&T's store and was surprised to find that the phone number is still active. When I called to activate/port the new line they told me the SIM card number I read them didn't exist.
SO now I'm wondering how this is, and how long it will work? I tried to get it set right but Net10 is adamant I need to buy yet another SIM card. It's kinda hard to take this seriously when I have a working phone that makes calls and gets full data.
Click to expand...
Click to collapse
Tracfone (Parent company of Net10) always seems to make a mess out of the simplest things. In your case, it was to your benefit. You already tired to make things right, so I say use the SIM until it gets deactivated. I'd assume you'll get a month out of the SIM. As they can't find the SIM number in their database, I'm sure you wouldn't be able to continue using that SIM once it does become derivative.
Must have gotten flagged right away...it was dead in two days :-/
I'm (hopefully) going to be getting the M8 today/tomorrow. I presently have an iPhone 5s. Question is, can I use my current nano sim with the M8 or do I need to use the one that it comes with? I know the new SIM has to be used if I want to use NFC or whatever, but Verizon tells me if I activate the new SIM my old one (in my 5s) will expire. I am sure I'll want to swap back and forth quite a bit, so having 900 sims on hand won't be convenient. One rep says I can use my 5s sim, another says no -- so big question is, can I, or can't I? I don't care if NFC won't work, and IDK what the M8 sim would do (if anything) if I tried it in my 5s.
Thanks.
boxermansr said:
I'm (hopefully) going to be getting the M8 today/tomorrow. I presently have an iPhone 5s. Question is, can I use my current nano sim with the M8 or do I need to use the one that it comes with? I know the new SIM has to be used if I want to use NFC or whatever, but Verizon tells me if I activate the new SIM my old one (in my 5s) will expire. I am sure I'll want to swap back and forth quite a bit, so having 900 sims on hand won't be convenient. One rep says I can use my 5s sim, another says no -- so big question is, can I, or can't I? I don't care if NFC won't work, and IDK what the M8 sim would do (if anything) if I tried it in my 5s.
Thanks.
Click to expand...
Click to collapse
The way verizon works, I think the sim is sort of tied to the account. You still need to have the ESN on your account as verizon is not purely sim based. Therefore, I do not think you can switch sims, and if you do you MIGHT get purely LTE service, but no cdma.
You shouldn't have any problems swapping Sims. I had no problem putting the micro SIM in my HTC one m7 into my droid bionic. I did have to use an adapter since Bionic uses standard SIM but I had no problem.
Frankie1588 said:
You shouldn't have any problems swapping Sims. I had no problem putting the micro SIM in my HTC one m7 into my droid bionic. I did have to use an adapter since Bionic uses standard SIM but I had no problem.
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Click to collapse
Did you have to call in, or were you just able to swap the SIM and everything was working? I recall when I had my Razr, and swapped to the Razr Maxx all I had to do was swap the SIM, and I was good to go. Verizon has confirmed with me that the SIM will work, but I guess I won't have NFC, which again I don't care about either way. Just want to make it as simple as possible, and not have Verizon fiddle with my plan.
boxermansr said:
Did you have to call in, or were you just able to swap the SIM and everything was working? I recall when I had my Razr, and swapped to the Razr Maxx all I had to do was swap the SIM, and I was good to go. Verizon has confirmed with me that the SIM will work, but I guess I won't have NFC, which again I don't care about either way. Just want to make it as simple as possible, and not have Verizon fiddle with my plan.
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Click to collapse
Nope I never had to call. I even noticed that it changed my phone on the My Verizon website which was neat.
You shouldn't have any issues and no you don't have to call. I have a micro sim cut to a nano and I switch it between my M7 and 5S every now and then. If I plan on switching between my 5S and M8 it'll be easier since they both use nano.
I'm using my nano Sim from my 5s in my new M8 now. Didn't call VZW, did nothing on line, just popped it out of the iPhone and into the One.
Sent from my HTC6525LVW using Tapatalk
Assuming you're switching between devices that have like provisioning(which the two phones will) you will for sure be fine, no need to call. The devices will check in with the platform when they first boot up and the device ID on the account will change on it's own after a short while without you needing to do anything.
Well it is good to be corrected then. I take my statement back, I had no idea verizon started making sense.
123421342 said:
Well it is good to be corrected then. I take my statement back, I had no idea verizon started making sense.
Click to expand...
Click to collapse
They did as soon as they switched to 4g sim cards.
As long as devices you swap between are 4g I haven't had an issue. The problem is when you go from 4g to 3g back in the gnex to iPhone 4s days. Every time you did that you'd burn a sim card on Verizon.
Now iI can swap from my m8 to my iPhone 5 with a quick sim swap.
Thanks for the replies, I appreciate it. Will be off to get my device in a few hours. One more question, since we already established the SIM from my iPhone 5s will work in the M8, will the reverse apply as well (the SIM from the M8 working in the 5s) - I'm guessing not, since (at least from what Verizon has told me) that sim is different? I know I'll be switching back and forth between devices, so I just want to make sure I know which sim/sims will work accordingly.
Thanks again.
boxermansr said:
Thanks for the replies, I appreciate it. Will be off to get my device in a few hours. One more question, since we already established the SIM from my iPhone 5s will work in the M8, will the reverse apply as well (the SIM from the M8 working in the 5s) - I'm guessing not, since (at least from what Verizon has told me) that sim is different? I know I'll be switching back and forth between devices, so I just want to make sure I know which sim/sims will work accordingly.
Thanks again.
Click to expand...
Click to collapse
You'll go get your m8 and it will come with a new sim. The old one in your iPhone will be burned after they activate the new one and Verizon won't let you use it again. Just swap the new one that comes in your m8. Don't listen to Verizon. I'm using my new sim in my m8, m7, and iPhone 5.
Burned??
What do you mean by Burned?
That it's unusable in the future?
I have reactivated a sim card before but maybe it was a different situation. I'm on a business account too. So we can change phones online without calling in. I don't know if non-business accounts can do that or not.
meest said:
You'll go get your m8 and it will come with a new sim. The old one in your iPhone will be burned after they activate the new one and Verizon won't let you use it again. Just swap the new one that comes in your m8. Don't listen to Verizon. I'm using my new sim in my m8, m7, and iPhone 5.
Click to expand...
Click to collapse
Well I'm adding a new line, so they'll have to activate it on the new line. Then I plan to throw my sim from my 5s in the M8. Was just curious if the one from the M8 *would* work in the 5s, in case I decided to get a new SIM before I swap (since I know once I throw a dumb phone on the new line, the SIM from the M8 will be toast).
I'll just use my 5s one, since it seems the easiest. I hate going to Verizon so I just wanna be in and out
You won't lose NFC capability when swapping SIMs. NFC is part of the phone's hardware. What you will lose is ISIS capability, since that relies on the SIM.
You can use Google wallet just when swapping SIMs.
I modified my micro sim from the DNA and it works perfectly. The ISIS loss isn't a problem for me, as google wallet works.
Icyman said:
What do you mean by Burned?
That it's unusable in the future?
I have reactivated a sim card before but maybe it was a different situation. I'm on a business account too. So we can change phones online without calling in. I don't know if non-business accounts can do that or not.
Click to expand...
Click to collapse
As in Verizon normally won't reactivate them. I've had wonderful arguments about this on my work side also. More often than not they've made me switch to a new SIM when reactivating something that had a SIM in it already. Say when someone loses their phone, and I have another verizon phone with a SIM already in it from a terminated Employee.
I've had it the other way to where they will. But when I was switching between a Gnex and an iPhone 4s. Every time I wanted to reactivate the Gnex I would have to go get a new SIM as they wouldn't reactivate the previous one. something about going between 3G to 4G systems.
meest said:
As in Verizon normally won't reactivate them. I've had wonderful arguments about this on my work side also. More often than not they've made me switch to a new SIM when reactivating something that had a SIM in it already. Say when someone loses their phone, and I have another verizon phone with a SIM already in it from a terminated Employee.
I've had it the other way to where they will. But when I was switching between a Gnex and an iPhone 4s. Every time I wanted to reactivate the Gnex I would have to go get a new SIM as they wouldn't reactivate the previous one. something about going between 3G to 4G systems.
Click to expand...
Click to collapse
Yes. you are correct. I did experience that once when going from iphone 4 to my Rezound but once you go 4g you never go back. It's un-explainable.
I activated the nano SIM that came with the M8 and put it straight into an adapter and into my S4 (I haven't got the chance to copy files and settings over to the HTC yet so I'm still using the S4 as my phone for now) and my S4's running fine on it!
So in answer to the OP's question, just activate the new SIM and you can use that in both your iPhone and HTC (then the current SIM you have is useless). You shouldn't have any issues switching back and forth.
there's adapters on amazon to take your new nano sim and put it in phones that require a micro sim or other size. But i switch between my phones all the time and all it takes is putting in your current SIM card
I bought this phone Verizon HTC ONE M8 off of an unknown person. Straight Talk sent me a new sims card but when they went to activate it they said i needed to call verizon that there waS SOMETHING PENDING ON VERIZONS END. called them and they told me with out the account number they couldnt help me. They think thAT THE PHONE WAS reported lost/stolen.
Is there anyway to get around this so i can activate my phone. only thing it is good for right now is using it as a Tablet with wifi.
Can you get in touch with the seller?
Save the Manuals!!!
I had this problem when I originally activated my M8 on straight talk. They said that to me when I bought it off swappa and they pre check the ESN to verify if its clean or not. I just called back and they were able to get it switched over. I assume your using the CDMA BYOP program thru straight talk like I was and all I had to do was call in and have the sim card activated.