So I have the 64gb white and while it was layout g on the desk for about 20 min @76% the phone just froze. I put it on the charger and it never charged and never came back on. Took it back got a new one. I put it on the charger it came with and again red led on and would not turn on. Anyone having issues like this. Please help cause it's my 2nd one and can no longer exchange it.
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Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks!
stchandler82 said:
Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks!
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Click to collapse
Hi here..It took me like 5 hrs too,and i was like wtf? But since the phone is new i aspected something like that is normal,and now is O.K it takes a bit longer to charge compared to my other htc,but everything is normal..Oh yeah,and in first couple of charges it was hot like hell..
Goodluck
stchandler82 said:
Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks![/QUOTE
My first two Sensations had these issues and others. MY third one seems to be fine. I have 7 days left on buyer remorse. If you have any real doubts I would say exchange it for another new one instead of waiting and perhaps gettting a refurb one.
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A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
T-Mobile Sensation 4G. rooted, ICS (not exactly sure which version, likely custom)
I had a cracked screen, replaced it, ran into laggy screen problem but seemed to manage it for past few weeks.
Last night, battery ran out of juice. When I realized that, the screen is black but the bottom buttons r all lighted up in white. couldn't turn it off with the power button so I took the battery out. since then, pressing the power button will give me a phone that vibrates ONCE every 5-6 seconds. Nothing can change that state except taking out the battery.
I got home. plugging the phone into a desk charger (anker dock) and it starts giving me red light for a couple of seconds then darkness for 20sec then red light for 2s then darkness. plugging to the PC does the same thing.
I happen to have an extra battery (this seems to be the original one from HTC but kinda old). With this battery in, phone will only give me the black screen and vibrates and it will heats up a little bit when cable is plugged in.
I also check the voltage of both battery. original one (old from htc) gives 4.4v and aftermarket one (bought on ebay) gives 3.9v.
Vol.down + power button doesn't do anything. Computer won't recognize phone
Can any one please give me a hint of what's going on?
I also have this issue. Running CM9 Nightly 8-16. My battery was charging slowly, then the next day it was dead even though it was on charge overnight. I swapped batteries with another sensation ( I have 3 on my account ) and all I get is what the OP said. HELP PLEASE
Lol been way too long that I posted this. I ended up contacting HTC and they verified that I was still under warranty and fixed it for me. They even switch out the replacement screen and put in the original from htc-tmobile.
So my phone battery was dieing. In fact the phone powered itself off. So I went to plug it into my car charger, but the charger port (on the car adapter) was damaged so i never plugged it in. Instead I grabbed a usb charger out of the glove box that I had bought on ebay and never used before. I plugged it in, saw the big battery icon and a few seconds later the phone booted up and I saw the HTC logo. I left the truck and went back to work. When I got doe about an hour later I discovered the charge light on the phone was no longer lit and the phone would not respond to pushing the power button. At this point I figured I killed the battery and would need to try to charge it manually when I got home.
Upon getting home I put the battery in my wifes inspire. It curiously charged it up no problem. So I put the charged battery back in my phone and nothing. It wont do anything. I tried her battery, nothing. No lights, no vibe no nothing. Like the battery is completely dead... But its not.
I actually just bought this phone used about 2 weeks ago its been workign great until now. Im really bummed. I had 2 atrix's get the boot loop problem and another phones screen went. All in the last 3 months.. so annoying.
Im figuring that the usb charger might have an over-volted output and somethign got fried? I have no idea but if anyone can help me that would be great.. I've spent almost 400 in phones in the last 4 months
Thanks!
slowjett said:
So my phone battery was dieing. In fact the phone powered itself off. So I went to plug it into my car charger, but the charger port (on the car adapter) was damaged so i never plugged it in. Instead I grabbed a usb charger out of the glove box that I had bought on ebay and never used before. I plugged it in, saw the big battery icon and a few seconds later the phone booted up and I saw the HTC logo. I left the truck and went back to work. When I got doe about an hour later I discovered the charge light on the phone was no longer lit and the phone would not respond to pushing the power button. At this point I figured I killed the battery and would need to try to charge it manually when I got home.
Upon getting home I put the battery in my wifes inspire. It curiously charged it up no problem. So I put the charged battery back in my phone and nothing. It wont do anything. I tried her battery, nothing. No lights, no vibe no nothing. Like the battery is completely dead... But its not.
I actually just bought this phone used about 2 weeks ago its been workign great until now. Im really bummed. I had 2 atrix's get the boot loop problem and another phones screen went. All in the last 3 months.. so annoying.
Im figuring that the usb charger might have an over-volted output and somethign got fried? I have no idea but if anyone can help me that would be great.. I've spent almost 400 in phones in the last 4 months
Thanks!
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Have you tried powering up the phone while plugged in to outlet to see if it powers up ?
Reinaldo33897 said:
Have you tried powering up the phone while plugged in to outlet to see if it powers up ?
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Yes, I get nothing at all.
slowjett said:
Yes, I get nothing at all.
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Also all covers must be on (sim) (battery) to turn on. Sorry dont know what to tell you, phone may have bit the dust. When you left it in the truck charging was it a hot sunny day. You may have damaged internal hardware. If you purchased phone on ebay open a claim against seller. I had a phone I purchased for 400 that kept frying the battery. Ebay made seller refund money back.
See if you can hboot power up holding power button and volume down button at same time.
I'm having a lot of trouble with my android. I fell asleep on the couch around half an hour ago and I woke up, and it was dead, so I put it on the charger. But the screen flashed this cyan screen saying broken cable. I put it on every single charger in the house and still nothing worked. I even put other phones and tablet on these chargers to make sure they worked and they did. So I don't know why my phone isn't charging. Whenever I do put it on a charger it just turns in but is an all black screen then immediately turns off. It keep doing this and I'm scared it'll mess up my phone. I noticed in the top corner it said "(timeout) Normal booting" so I'm wondering what is going on and what can I do to fix it. Is this one of those red rings of death moments or am I just exaggerating???
Which phone is it?