Database Info

[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] Infuse won't charge.

Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?

Chances are, you have a bad charger or a bad battery.

Either that or a broken usb port. You could be surprise on how many galaxy phones get no charge because of the usb charging port. Its very sensitive and it can be broken quite easily. But if you give more details maybe we can help. Does it responds when you connect it or it wont do anything at all?

champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Click to expand...
Click to collapse
can you plug into the computer and it stays connected with no issues or problems...if yes, then your port on the phone should be good
batteries do have a life span...and they are cheap on ebay...I got 2 2000 with charge for less than $20 bucks...great deal
prob is your battery if you wanna stay oem battery same thing you can get them at good prices on eBay and Amazon

champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?[/QUOTE
What happens when you plug your device into the ac wall charger and when you plug it into the usb cord on the computer?
Click to expand...
Click to collapse

Infuse Wont stay on or charge
Hello, maybe someone can help me here. My infuse suddenly won't charge or turn on at all. When I plug in the USB cable from my computer or the wall the battery icon comes on with the animated loading circle thing then goes off after about a second of doing that. When I do a hard reset with or without the battery in it and with or without the charger plugged in, the same thing happens.
Its been several days since this has been happening and after trying again today, it actually turned on and booted to the OS and was charging for about 5 mins before it stopped recognizing the charger. I pulled the battery and it since will not turn on. The battery has some charge on it but will not turn the phone on, just does the weird battery thing as described above.
I have tried several different charging cables, but have no other battery to try. Any suggestions?

Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.

Rawlster93 said:
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Click to expand...
Click to collapse
The problem is I cannot get it to turn on at all. I was running CM10 and have tried 4 different charger/usb cables.

Sadly, the connection of this device is a known weak spot.. if its not doing anything when connected to some form of current.. all signs point to a dead port..
Hopefully that isn't the case..
Sent from my SAMSUNG-SGH-I717 using xda premium

I also went through this issue and i discovered that it will keep going through a battery icon and then off loop so the way to deal with this is as soon as you see the battery picture just hold the power button for like 2 or 3 seconds and then you should see the battery green indicator with the botton dots animation and it will Charge.

I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.

LumberJackBrah said:
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
Click to expand...
Click to collapse
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.

mr.jaguar said:
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
Click to expand...
Click to collapse
I already tried that and it seems to have messed up one of the batteries. The little loading circle will come on for a split second then it will go away, come back a few seconds later and it just loops. I plugged in the USB while holding the volume keys to try and get it into download mode but I'll get a warning message saying something about installing a different OS being dangerous, again, for a split second, and shuts off. It seems like the phone can't have any power go through it for more than a split second.

I'm having a similar issue with the phone not charging. But the phone won't PC or wall charger. But check this out I have a jigg for putting device in download mode when I connect it to phone. The phones goes in to download now when powered on. So what do guys think is wrong?

ringtailbob said:
So what do guys think?
Click to expand...
Click to collapse
From the info you provided: the phone is not charging but the jig works.

Do I need a new battery or does it sound like the USB port shot?

Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2

skyliner33v said:
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the helpful information.

TF700 won't start up, DOA? Please help.

So, received my TF700T in the post today. Got all excited, went to start it up, and nothing....
Has been on charge for 3 hours now, and I still get nothing when trying to start it up.
The orange light near the power button is on, indicating the battery is charging, but no matter what I do, whether I hold the volume down with power, hold both volume buttons and power, it won't start up / boot.
The strange thing is, when I first tried to start it up, it wouldn't load, so I plugged it into power, and I got the ASUS post screen, then it turned off almost immediately (I presume as it had insufficient power). Since then, I have not even been able to get the ASUS post screen. If I hold the power button for 10 seconds, it will vibrate after 10 seconds, then nothing happens.
I have tried all the volume + power buttons described above, as well as trying to reset button.
Is the tablet DOA? Any suggestions for ways I might be able to get it started?

Try putting a pin in the pin hole above the HDMI.

crystalstylez said:
Try putting a pin in the pin hole above the HDMI.
Click to expand...
Click to collapse
Tried this already, and just tried again now. Nothing!
Its weird that if I hold the power button in for at least 10 seconds, at about the 10 second mark, the tablet vibrates, but nothing happens.
The charger light is now green on the tablet, and still nothing. Has been on charge for 5.5 hours now.

Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.

xRevilatioNx said:
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
Click to expand...
Click to collapse
This...
Exchange it.

Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.

Return it!
I had exactly the same: on first boot it turned off after splash logo and I needed to use reset button to restart again.
long pressing just makes it vibrate but nothing more
And when it started, it crashed and rebooted all the time. Sometimes it went black and I had to reset it again
My replacement works perfectly, so yes it's a semy-DOA

mdemons12 said:
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Click to expand...
Click to collapse
JB have the Infinity in stock now, so you can use your JB voucher towards that if you wanted
Thanks for the replies all, I'll send it off this morning and update once I hear back from the seller (the joys of international dealings).

Mine bricked with the same exact symptoms after a week. Worked flawlessly up to that point. Waiting on the replacement to ship...
Sent from my PG86100 using Tapatalk 2

hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.

bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.

eckka said:
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
Click to expand...
Click to collapse
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.

bezendra said:
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
Click to expand...
Click to collapse
It's not a big deal. It charges to full within 2 to 3 hours. Put the darn usb and adapter in your bag pack along with your tablet. It's not like it's a size of a water bottle or something. Charging through the usb is not ideal since it trickle charges and will take forever. Charge it through normal means first and see if it can hold a charge through your everyday use. If it does then your good to go. Then try charging again through pc. Honestly with the tablet keyboard combo you won't have to worry about not having enough battery life to last you the whole day regardless of what you use it for.
Brought to you by Samsung Galaxy S3

Did you get it to work?
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
Hi Bezendra, did you get it to work? I have the same problem. I'm in Vietnam, and whilst the tablet charges just fine, the dock seems totally Dead on Arrival and doesn't charge (no light, nothing). Warranty isn't really an option here so I need to troubleshoot this exhaustively before giving up. Did you discover the problem?
Speculation: I remember a friend who visited here once, and their externally powered USB hard drive didn't work in certain houses. I think it depended on the type of voltage regulator in the house. Did you discover anything similar?

New phone doesn't turn on

Hi
I bought my relay from ebay http://goo.gl/GbQ1Nt just started using the phone today.. I put my SIM card of a carrier from Peru and it worked just fine. Everything was running smoothly.. I was making phonecalls and texting.. I put my gmail account and started downloadign some apps..
After a couple of hours, the battery was almost dead so I plugged it..
After five minutes, the screen turned off out of the blue.. and I haven't been able to turn it on since
It won't turn on, nor enter recovery or download mode
I'm not even sure it is charging.. when i plug it the red led turns on.. but there is no other charging indicator..
I'm in Peru so returning it is a bit o f a challenge.. I was just wondering if any of you guys know what could be wrong..
Thanks

qqisa said:
Hi
I bought my relay from ebay (http://goo.gl/7v8j1Z)I just started using the phone today.. I put my SIM card of a carrier from Peru and it worked just fine. Everything was running smoothly.. I was making phonecalls and texting.. I put my gmail account and started downloadign some apps..
After a couple of hours, the battery was almost dead so I plugged it..
After five minutes, the screen turned off out of the blue.. and I haven't been able to turn it on since
It won't turn on, nor enter recovery or download mode
I'm not even sure it is charging.. when i plug it the red led turns on.. but there is no other charging indicator..
I'm in Peru so returning it is a bit o f a challenge.. I was just wondering if any of you guys know what could be wrong..
Thanks
Click to expand...
Click to collapse
The link you posted for the auction doesn't work. Wanted to check if you got it new or used. One thing I've noticed with mine is that I have to hold down the power button for a second or two to get it to turn on (seemed like it was a little bit longer than other phones I've had).
Outside of that it sounds like it might be some kind of hardware problem. Might even just be a bad battery. One thing you could try is using an external charger for the battery if you have a universal lithium ion charger or if you know someone who has one. That way you might be able to narrow it down to a problem with the charging circuit in the phone.

jgummeson said:
The link you posted for the auction doesn't work. Wanted to check if you got it new or used. One thing I've noticed with mine is that I have to hold down the power button for a second or two to get it to turn on (seemed like it was a little bit longer than other phones I've had).
Outside of that it sounds like it might be some kind of hardware problem. Might even just be a bad battery. One thing you could try is using an external charger for the battery if you have a universal lithium ion charger or if you know someone who has one. That way you might be able to narrow it down to a problem with the charging circuit in the phone.
Click to expand...
Click to collapse
thanks for replying
I've edited the link
I tried an external power bank but it didn't even turn it on.. so I narrowed it like you said to: the battery is so messed up it won't even charge or the battery is fine but the whole charging circuit is wrong.
Then I took it to an electrician and he said the battery had energy and should start the phone, but it didn't.
After that he charged the battery alone for a little bit with his "whatever kind of car-battery-like thing" but it still was not turning the phone on.
When I came home I plugged it once more to the external powerbank and some how the charging animation appeared..
I let it charge for a while but it didn't seem to progress, so i turned it on and holly crap it turned on
but after the boot animation it vibrated and turned off and now it's not charging again
man.. i thought i had it
any thoughts?
i've read about something called sticky power button.. its a hardware problem in the galaxy sII model.. could it be related?

Not sure about the sticky power button I've never had it happen to me. I would think that when you had it on it would have popped up the reboot menu like when the power button is being held down. If it were me I would contact the seller.

i returned to the electrician and he recharged a little bit more the battery..
this time it did turned on and it reached the lockscreen it said 1%
so I plugged it.. and it now stays on.. and it says charging but stays at 0%.. doesn't advance.. is it a battery issue or a charging circuit issue?
forget about the sticky power button

[Q] Dead phone?

I purchased a Sensation the other week. When I bought it, it powered on and everything checked out. Turned it off, put it in my glove box in my car, went to work. The next day I took it out, tried turning it on and nothing. Figured the cold might have killed the battery, so I plugged it in. The orange LED came on after a moment, blinked for a bit, then stopped blinking. Figured the battery was shot and got a new one. Same thing. Got an external battery charger in case the charging port was bad. Put a fully charged battery in and got a few vibrations, but no screen. Tried booting into bootloader with no luck. Isn't recognized by my computer or ADB. Took it apart to make sure there weren't any loose flex cables and to check on the internal water markers, which were all still white - so no water damage.
At this point, I'm wondering what the hell happened overnight to kill the phone and if I now have a rather expensive paperweight on my hands. Any help resurrecting this phone would be greatly appreciated. Thanks.
:good:

Have you tried turn on to the bootloader? Vol down+ power.
Try when charging.
Sent from my phone

ypsmav said:
Have you tried turn on to the bootloader? Vol down+ power.
Try when charging.
Sent from my phone
Click to expand...
Click to collapse
Yeah, Still nothing.