[Q] Wireless charging issues? - Galaxy S6 Q&A, Help & Troubleshooting

Hi
I brought a Samsung wireless charger. The first few days, it worked flawlessly, but today when putting the phone on at 27%, when it hit around 85-90%, it started saying "Wireless charging have stopped" even tho it still charges. It's annoying, cause the screen light up, it vibrates and I get notification about it, but it starts charging right after?
Do you think this is a phone or wireless charger problem? Also, will this hurt my battery in any way? I mean if I leave it overnight, would it hurt the battery that the battery start charging, stopping again and then start again? This is around every sec or so.
Thanks in advance

Sometimes, that charger is finicky. You need to position the phone just right, and if it slides a little bit, it can start connecting/disconnecting. When it does that, try just picking it up and setting it back on the charger. I try to put just above center on the phone over center of the charger.

samsung S Charger Wide works
I bought the Samsung S Charger Wide qi charger, it predates the S6 round charger. It's also cheaper, although it does not come with a plugpack or USB cable. It needs a 2A charger (such as the one which comes with the S6). It charges easily even with the Samsung S View case in use. This older charge is about the size of Note. It has a slight lip making it harder for a phone to slip off.

does wireless chargers is fast as the fast charger provided?

No. It is a lot slower although the difference is much greater if your battery is very depleted. The performance gap is lower as the battery charges because the fast charger 'slows' down.

It's charging at 927mA according to GSam Battery at about 80%. That's not too bad.

Related

[Q] Nokia Wireless charger continues charging after battery is full

I bought a Nokia wireless charger from ATT online store.
It works on my nexus 5, but when the phone is full charged the LED light on the charger is still solid on (on means charging, and blinking means done). However I go to Setting->battery, and it shows battery is full.
My question is which one is right?
-Wireless charger is still charging the phone.
-The system shows battery is full, so the phone won't be charged. But since the charger is Nokia, so it doesn't know my Nexus 5 battery is full.
Thanks in advance
I believe there phone will stop charging the battery buy the charger won't know so it'll keep going. The phone has the circuitry to prevent damage to the phone.
Sent from my Nexus 5 using Tapatalk
I purchased (2) tylt wireless chargers from kickstarter a while back and I planned to keep the N5 cradled most of the time.
Unfortunately while the chargers work great they also heat the battery to 110 F while charging as compared to around 80 F with a straight USB charger. I'm afraid this heat will eventually kill the battery. Since the battery isn't easily replaceable I've decided to abandon the wireless chargers.
The batteries and the whole device stays hot after its charged and until I pull it off the charger. I didn't notice whether the charge light actually went out on the charger itself after the charge was completed. If I'm brave or (dumb) enough to try it again I'll report back.
Anyone having better luck with the stock wireless charger or other wireless chargers like the Nokia?
I purchased the same Nokia wireless charging pad, and, despite the LED not turning off on the pad, the battery DOES stop charging once it is full.
This can be observed through a battery monitoring app like Battery Widget Reborn. If you look at the battery graph at any point after the battery hits 100%, and before you remove it from the charging pad, you'll notice an even 2 or 3 percent drop and rise at regular intervals. This is the trickle charge mechanism. Once the battery is full, it stops charging, Once the battery drops down to a certain percentage, the charge resumes, and the cycle repeats itself until you take the phone off of the charging pad.
Same here with another brand on wireless charging pad, I think it's normal
Sent from my Nexus 5 using Tapatalk
mxmarcus said:
Same here with another brand on wireless charging pad, I think it's normal
Sent from my Nexus 5 using Tapatalk
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Are you not concern with premature battery wear considering now it's not user replaceable? Heat is supposedly not good for battery life.
lukas_s said:
I purchased the same Nokia wireless charging pad, and, despite the LED not turning off on the pad, the battery DOES stop charging once it is full.
This can be observed through a battery monitoring app like Battery Widget Reborn. If you look at the battery graph at any point after the battery hits 100%, and before you remove it from the charging pad, you'll notice an even 2 or 3 percent drop and rise at regular intervals. This is the trickle charge mechanism. Once the battery is full, it stops charging, Once the battery drops down to a certain percentage, the charge resumes, and the cycle repeats itself until you take the phone off of the charging pad.
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This really explained me what happens. Thanks !!!

Wireless Charging Hot

Anyone else notice that the wireless charging seems to be somewhat erratic in battery temperature increase?
Yesterday I put my phone on the WPC-700 and the battery temperature was up to 47C after about five minutes. I took it off the Qi charger, plugged it in to UBS and it was down to 35C. Today I tried it again on the WPC-700 and it is 37C after about 5 minutes.
mgerbasio said:
Anyone else notice that the wireless charging seems to be somewhat erratic in battery temperature increase?
Yesterday I put my phone on the WPC-700 and the battery temperature was up to 47C after about five minutes. I took it off the Qi charger, plugged it in to UBS and it was down to 35C. Today I tried it again on the WPC-700 and it is 37C after about 5 minutes.
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Click to collapse
Wireless charging = heat. Its a waste product of how it works and part of the reason why its slower to charge and less efficient. Its not the battery itself that's getting hot (at least not directly) but the coils used to capture the electromagnetic field produced by the charger.
Some chargers are a bit picky about alignment. If your phone and charger aren't aligned right, you can get excess heat and/or slow charging.
I see all the time where everyone likes to plop their phones down at an angle, relative to the charger, and while that may work with SOME chargers, it's definitely not recommended for all of them. Try placing your phone on the charger in exactly the way that the charger expects (look for a picture or diagram in the instructions or on the charger base). If this reduces your heat, then you have a picky charger.
Thanks for the suggestions. The actual battery temperature is warm, not just the device, significantly more than using USB. I"m just not sure if 47C is too hot or just right.
I have the phone aligned properly, I was careful to be sure the magnets grab best in how I placed the phone. I decided to order the Google charger and will see if there is any difference.

Charging very very slowly

Hello,
I have had this tabled for a while and it was always charging extremely slowly but I never took it out of the house so it wasn't a bid deal for me. However I have given it to my mother and she uses it in other ways. Anyways, the note 10.1 is the slowest charging device I have ever seen. It takes probably 48h-72h to charge it completely. I am using the original cable and power brick, I have tried ALL the outlets in my house, I have tried using the computer, I have tried using another cable (probably like 5 different ones) and other bricks (from iPads, my note 5, etc) and nothing is working. I have seen other posts regarding slow charging but none of them solve my problem.
Thank you
Thats is not normal .
I would factory reset and flash a stock rom .
Swap battery or take to a service centre .
aleks945 said:
It takes probably 48h-72h ...
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"probably"?
You can't troubleshoot perceptions and guesses. How long does it actually take--repeatably--to charge from what percentage to what percentage? (i.e. "Went to bed, battery was at 40%, charged overnight for 7 hours and battery was at 60%.")
There are apps to check charging current (Ampere being one of them).
The fastest charge you can get is with the OEM charger in an outlet, not a PC.
Understand that this is a 7,000mAh battery without any quick charging applied to it.
Additionally, if you are using the device whilst charging it, you aren't really charging it since the drain is about the same as the charge; you'll effectively neither charge nor discharge.
Finally, check for battery-draining apps; you might not have a charging problem but an app-drain problem.
Rolo42 said:
"probably"?
You can't troubleshoot perceptions and guesses. How long does it actually take--repeatably--to charge from what percentage to what percentage? (i.e. "Went to bed, battery was at 40%, charged overnight for 7 hours and battery was at 60%.")
There are apps to check charging current (Ampere being one of them).
The fastest charge you can get is with the OEM charger in an outlet, not a PC.
Understand that this is a 7,000mAh battery without any quick charging applied to it.
Additionally, if you are using the device whilst charging it, you aren't really charging it since the drain is about the same as the charge; you'll effectively neither charge nor discharge.
Finally, check for battery-draining apps; you might not have a charging problem but an app-drain problem.
Click to expand...
Click to collapse
The time varies, but it is between 2 and 3 days to charge from 0, never less.
I do use the OEM charger and cable and an outlet.
I do understand that but 2 days seems a bit of a stretch, don't you think?
I am definitely not using it while charging, because it's impossible. It just doesn't charge fast enough to be able to use it. It drains quicker than it charges.
I highly doubt that, I only have YouTube and Chrome installed on it.
Above 6 hours with stock rom and charger is abnormal .
Usual replies .
One cable
Two charger
Three battery or connections .
Four USB port
Five motherboard .
aleks945 said:
I do understand that but 2 days seems a bit of a stretch, don't you think?
I am definitely not using it while charging, because it's impossible. It just doesn't charge fast enough to be able to use it. It drains quicker than it charges.
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Click to collapse
Yeah, 2 days isn't right. It also shouldn't be discharging faster than charging, especially with the OEM charger.
I leave mine plugged into my PC (only 500mA max current) with the screen on (about medium brightness, mostly black screen, which is most power-friendly for OLED) using LectureNotes all day and it will neither charge nor discharge (technically, it's charging at the same rate it is discharging); the percentage doesn't move.
What does Ampere report?
Do you have another charger you could try? any 5V and at least 2A would work.
Also, ensure your cable isn't intermittently open (a break in the cable, temporarily disconnecting the charger).
If the cable and charger are good, then the battery would be the next likely culprit, followed by the charging circuit.
Finally, ensure heat isn't an issue (is it in a case? remove it).
Mine was messed up but I concluded it was the port and cable. I got a new cable and then replaced the charging port and viola. Charge time went from 8 hours back to the usual 3-4

[q] Wireless Charging Vs Wired Charging - Impact on Battery

Hey guys,
I was looking for some clarification on this topic.
So I heard on a youtube video (can't remember which, for the life of me, I just know it was an S8 video) that Wireless Charging has a better impact on battery in the long run.
They had stated that the battery would continue to hold a better charge over time, where as, if you used wired charging, the amount of charge the battery can hold over time would be much less to when you first got it.
Now I do know that battery gets worse over time, however, I have never heard anything about how wireless charging can increase the longitivtiy of the battery.
Maybe someone on here might have more information on this?
I will try to find that youtube video but if this is the case, then I will definitely need to get a wireless charger.
Regards
Unless this youtuber tested 2 phones for a year, charging one with a cable and another with wireless charging i wouldn't listen to what they're saying.
peachpuff said:
Unless this youtuber tested 2 phones for a year, charging one with a cable and another with wireless charging i wouldn't listen to what they're saying.
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Yeah I agree. A believe a charge cycle is the same regardless of how it is being charged.
Would never think wired charging puts more stress on battery life.
I think though that with wireless charging once the phone is fully charged the pad cuts out so it won't over charge
With a wired connection when the phone is charged its still consistently trying to charge which can end up damage battering the long term
craigels said:
I think though that with wireless charging once the phone is fully charged the pad cuts out so it won't over charge
With a wired connection when the phone is charged its still consistently trying to charge which can end up damage battering the long term
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Click to collapse
This is also what I have been wondering. If this is true then I may get a nice wireless pad for charging overnight (maybe the new official samsung "convertible" one but its damn expensive). I would have thought that the phone itself knows when a battery is charged and stops drawing the current from the cable though, so it would make no difference either way if that is true (but perhaps its not?).
But I did hear the exact opposite to op, that wireless charging was worse for the batteries, possibly due to the heat generated. But I don't know how true that is.
True
It's better for the battery because it charges it more slowly than a direct wired connection. There is no more heat buildup than using a wired charger, in fact likely less since the charging rate is lower.
As for the other comment that a wired charger doesn't shut off but keeps charging once the battery is full is patently false. The charging circuits whether wired or wireless are quite intelligent and gradually ramp down the charging current as the battery approaches capacity, ultimately delivering just enough current to keep the phone running. In a closed system the energy has to go somewhere and if the charger didn't do this you'd have 18W of power being dissipated as heat and a serious problem on your hands.
craigdamey said:
It's better for the battery because it charges it more slowly than a direct wired connection. There is no more heat buildup than using a wired charger, in fact likely less since the charging rate is lower.
As for the other comment that a wired charger doesn't shut off but keeps charging once the battery is full is patently false. The charging circuits whether wired or wireless are quite intelligent and gradually ramp down the charging current as the battery approaches capacity, ultimately delivering just enough current to keep the phone running. In a closed system the energy has to go somewhere and if the charger didn't do this you'd have 18W of power being dissipated as heat and a serious problem on your hands.
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For wireless I believe the heat generated is more, it is about the method of delivering the power, not the speed. The induction used to transfer power wirelessly is obviously going to be far less efficient and will generate more heat to get even a slower transfer rate then getting the power straight down a cable (but if someone knows otherwise then feel free to correct me). But then I guess the slower charging rate might also put less stress on the battery which is probably good.
For the wired, what you are basically saying is that leaving a phone plugged in to a wired charger will not harm it since the current will have been reduced in the same way a car battery charger might reduce it to a "maintenance" mode once it is fully charged. So people are believing the old myths that you can overcharge a phone, which would seem to be impossible (although I do wonder why they keep slapping up notifications saying things like "FULLY CHARGED! UNPLUG CABLE!" as if leaving it plugged in would in some way damage it!).
Just saw this which explains the overcharging possibility (or lack of)
http://www.androidauthority.com/leave-phone-plugged-overnight-703078/
ewokuk said:
For wireless I believe the heat generated is more, it is about the method of delivering the power, not the speed. [/url]
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The coils themselves don't generate a significant amount of heat, it's the battery itself that causes the phone to get hot. Slower charging means less heat, which is better for your battery so wireless charging will increase your battery life. As the article notes it is also best to keep your phone above 40% charge, partly because fast chargers slow down significantly after 50% to save the battery. That initial burst from 0-50% is done to save you from a dying battery but it takes its toll.
Also note that the S8/S8+ have new battery technology that provides much improved battery life. They're saying 5% loss of capacity after two years compared to 20% for previous generations.
As a bonus not continuously plugging/unplugging a cable from your USB port will make that last longer too. I hardly ever plug my S7 Edge into a physical cable, and I know quite a few people who have killed their USB ports and can no longer charge and or transfer data from them.
craigdamey said:
The coils themselves don't generate a significant amount of heat, it's the battery itself that causes the phone to get hot. Slower charging means less heat, which is better for your battery so wireless charging will increase your battery life. As the article notes it is also best to keep your phone above 40% charge, partly because fast chargers slow down significantly after 50% to save the battery. That initial burst from 0-50% is done to save you from a dying battery but it takes its toll.
Also note that the S8/S8+ have new battery technology that provides much improved battery life. They're saying 5% loss of capacity after two years compared to 20% for previous generations.
As a bonus not continuously plugging/unplugging a cable from your USB port will make that last longer too. I hardly ever plug my S7 Edge into a physical cable, and I know quite a few people who have killed their USB ports and can no longer charge and or transfer data from them.
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Yeah I am torn at the moment between using cable and getting a wireless charger. I like my stuff charged asap but that's partly because i never leave it plugged in overnight and want it charged before bed (which I now know is not a problem anyway) and partly because i want to be able to unplug it to use it if i get a message or email, which isn't an issue with wireless as I can just pick it up and put it back on there after. I assume taking it off the charging pad and putting it back on will not have any detrimental effects to the battery. I am just trying to weigh up the pros and cons of each. All things considered I am leaning towards wireless, particularly if it isn't worse for the battery (although lets face it the difference in degradation between wireless and wired, is going to be so small it's probably not even noticeable after a couple of years by which time I would have a new phone anyway). I wonder if there is a better wireless charger which will be more future proof than the new convertible samsung one (in case I ditch samsung in future) and still give max speed, I would like one that is tilted so I can see the screen though.
My s5 is 3 years old and has only ever been charged by the massive double width "micro USB" cable which takes some force to get in and out of the socket. Still works perfectly though. Never had any usb port of any kind on any device fail, no idea what these other people are doing to kill them!
ewokuk said:
Yeah I am torn at the moment between using cable and getting a wireless charger.
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Having the dock by my bed is very convenient. Just place it on at night and pick it up during the morning. If I need to grab it for anything I can without getting tangled up in wires and it even sits at the right angle so that the always on display becomes my nightstand clock/alarm clock. Once you've gone wireless you won't go back.
craigdamey said:
Having the dock by my bed is very convenient. Just place it on at night and pick it up during the morning. If I need to grab it for anything I can without getting tangled up in wires and it even sits at the right angle so that the always on display becomes my nightstand clock/alarm clock. Once you've gone wireless you won't go back.
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I always turn my phone off at night anyway so I don't get disturbed by some spam message or something (I know I can probably set it up to be silent at certain times, but then why leave it on at all, using the battery for nothing). £70 for that Samsung charger though!! I know there are much cheaper ones but I am not sure they will charge at the same rate, the new samsung one charges faster than any previous wireless charger AFAIK and I would want one where the phone can sit up, and most are just flat. Hmmmm although the do have it for £50 on amazon sold by "fonejoy", still steep though.
This one looks good https://www.amazon.co.uk/CHOETECH-W...=UTF8&qid=1492192247&sr=1-9&keywords=choetech but not sure if itll charge at the same speed as the new samsung one and doesnt use a USB-C connector which probably rules it out. May as well just get the samsung one.
I use the US version of this and it works fine. https://www.amazon.co.uk/d/Mobile-P...d=1492192742&sr=1-5&keywords=rav+power+qc+2.0. The Fast Charging Dock comes with a cable so that should be all you need.
And yes, I have my Do Not Disturb settings to suppress notifications 10:30PM to 6:30AM. Wife complained she couldn't sleep with all that noise going on
craigdamey said:
I use the US version of this and it works fine. https://www.amazon.co.uk/d/Mobile-P...d=1492192742&sr=1-5&keywords=rav+power+qc+2.0. The Fast Charging Dock comes with a cable so that should be all you need.
And yes, I have my Do Not Disturb settings to suppress notifications 10:30PM to 6:30AM. Wife complained she couldn't sleep with all that noise going on
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Thats a wall charger? I'm talking about the charging pad itself. I believe the new Samsung one outputs 15w so is faster than any previous ones which are all 10w I think.
ewokuk said:
Thats a wall charger? I'm talking about the charging pad itself. I believe the new Samsung one outputs 15w so is faster than any previous ones which are all 10w I think.
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There are only two types of charging dock, standard and fast-charge. None of them output 15W to the phone. The expensive Samsung is just a fancy fast-charge dock so it will charge at the same rate as the Seneo and others that support fast-charge. The Samsung fast-charge adapter only provides a maximum output power of 15W (9V @ 1.67A) so it would require 100% transfer efficiency to charge the phone at that power, and in reality it's only about 65% so at most you'll see 10W versus standard Qi charging at around 7W.
All of the Seneo chargers I have coupled with RavPower or Samsung Fast-Charge adapters charge at the same rate (10W to begin with tapering off to 7W above 50% charge).
craigdamey said:
There are only two types of charging dock, standard and fast-charge. None of them output 15W to the phone. The expensive Samsung is just a fancy fast-charge dock so it will charge at the same rate as the Seneo and others that support fast-charge. The Samsung fast-charge adapter only provides a maximum output power of 15W (9V @ 1.67A) so it would require 100% transfer efficiency to charge the phone at that power, and in reality it's only about 65% so at most you'll see 10W versus standard Qi charging at around 7W.
All of the Seneo chargers I have coupled with RavPower or Samsung Fast-Charge adapters charge at the same rate (10W to begin with tapering off to 7W above 50% charge).
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Ahh ok, I will have to check out a few seneo pads.
If your using fast charging AKA Adaptive charging it shouldn't matter either way. The Fast charging port on the phone, and the wireless charging should go through the phone and the phone should automatically stop all charging going to the battery. This is the reason why if you were to leave your fast charger on all night whether it be Wireless or wired, you can pick your phone up at 99% or 98% instead of 100%. The phone stopped charging, then when it drops to a certain % it starts to charge up again.
As far as which is actually best for strain, it shouldnt matter because afaik to the battery its the all the same. Wireless charging just has some coils almost that send the charge wirelessly, but it still goes to the same place.
This is what I have read from google, so I am no expert on the subject, but it seemed pretty legit, and makes sense to me, a person with a Tech background. If anyone knows better please be my guest.
I'm going with wireless charging pads at home but a magnetic cable for in the car.
Not found a good car holder that has the wireless pad built in so I will stick with my ibolt for a bit longer
Sent from my SM-G935F using Tapatalk
There is no correct answer to this question. Battery life is function of many things -
1. Every battery has specified charge cycle. One full charge from min to max is 1 cycle. Two full charge from mid to max is also 1 cycle. So the more you use your device, charge cycles will come to an end more quickly. For example if you use two similar spec phones; first one you use heavily requiring full cycle charge everyday vs second which you use less and requires full charge every alternate day (or to phrase in other way, first is almost completely discharged by evening, second is half discharged). So the theory goes that second phone battery will last double the time than first.
2. Every battery articles you read, you will find recommendation to charge battery in specified current or usually slow charging. Today's battery technology should be immune to this but I still turn fast charging off. It is likely that not all the batteries are immune.
3. Heat is bad for battery. Some wireless chargers heat up. The TYLT VU that I use get uncomfortably warm when I place phone vertically (possibly coils do not align and multiple of them gets activated). Heat build up is there during fast charging too. If you play CPU intensive games and charge at the same time, phone gets warm. All this heat is working negative to the life span of battery.
4. Lithium ion batteries have less chemical stress when they are not fully charged or fully discharged. If you research you will find articles telling one to keep battery between 40% to 90%. Hence I usually do not charge to 100% and if I do, I watch or play games to bring battery level down. Search for best charge level to store lithium ion batteries, I think it is from 45% to 50%. This I guess keeps batteries at the least chemical stress state. So do your maths if you are type who likes to keep battery at 100% charge at all the times.
As you can see there is no straight answer to this question. Battery life is function of all these factors.
Added: I didn't read full article but you can check this link which speaks about impact of heat and leaving battery to full charge state.
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Thanks for everyones input on this!
By the way, not sure if it has been mentioned, but this is a pretty cool read:
http://www.androidpolice.com/2017/0...ill-degrade-less-quickly-than-the-galaxy-s7s/
So looks like the S8 won't deteriorate as much over time!
I got the OEM samsung convertible fast charging pad but it doesn't come with a wall plug as I read somewhere (I guess thats just us in the UK getting screwed over yet again). The manual says "Use only Samsung-approved chargers that support fast charging (9v/1.67A, 9v/2A, 12v/2.1A).". So I need a wall plug that will be able to provide the fastest charging speeds from it (which I am guessing is one that does 12v/2.1A??). I dont think all the standard plugs with 2.4a sockets are going to do it right? The "30w" RAVpower one that craigdamey linked says it can do 12v/2A but only for QC3.0 (which I obviously wont get since its just being plugged straight into the charging pad), otherwise its 5v/2.4a. Not sure what one to get now. Theres an Anker 24w one but that says 2.4a per port (I know little about electrics and how these things work!).

slow charging

My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
never-mind...started working after a reboot.
same issue
my s8 take up to 3 hr to full charge :crying::crying::crying:
COBRA-24 said:
my s8 take up to 3 hr to full charge :crying::crying::crying:
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It should not take more than 2 hours. If it is saying slow them you've not connected the cables firmly into their ports. If you have, you have a defective phone or cord.
I doubt this is the issue but I just noticed that there is an option (settings -> battery -> advanced settings) to toggle "fast cable charging" on or off.
I think it is enabled by default but might be worth a look.
Have the same problem. Went to settings > battery > advanced settings... Unplugged my cable, turned off fast charging, plugged the cable in, unplugged it, turned on fast charging, plugged the cable in and it works now.
Slow Charging and Charging gets stuck
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
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I've been saying something about it for a while but no one believes me. My s8 will actually stop charging but says it charging.
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balasnet said:
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
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Click to collapse
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
No its a software problem that Samsung needs to fix because it not just 2 but a lot of people
Sent from my SM-G955U using Tapatalk
Don't use your phone while charging ...
But should go into slow charging when in use. Should at least have a message saying that or a message saying charging when you use it instead of fast charging
Sent from my SM-G955U using Tapatalk
husaintaherali said:
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
Click to expand...
Click to collapse
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
abdelha said:
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
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Did that too. Not working.
chestersudhakar said:
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
Click to expand...
Click to collapse
I dont use my phone while charging. Also if i use it while charging it, it mostly doest even charges. Just remains at same percentage when i put it to charge.
It doesnt heat up. Remains pretty normal. Even if i play a game like mc5 while charging it at the same time it doesnt go up much in temperature.
I put my S8+ on the charger with 20% and the wife's Nexus 6 with 35% at the same time. Both are supposedly fast charge and the S8+ was at 100% 30 minutes before the Nexus 6. The S8+ has a 3500 battery and the Nexus 6 has a 3200 battery, I wouldn't call it slow charging.
I have the same problem. I can't remember if it started charging normally after unplugging the charger itself and then plugging it back in or after restarting the phone. One of those fixes it. Hoping for a fix from Samsung/Android soon!
Really odd. A reboot didn't fix the same issue for me. What fixed it was turning the charger around. I'm talking about the bit that goes into the phone. I was under the impression that with usb c it didn't matter which way the charger went into the phone. I've tried this several times and get the same result each time. Slow charge when plugged in one way and fast charge when charger plugged in upside down if that makes sense. Could I have a faulty charging cable? Or a faulty phone perhaps?
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
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Click to collapse
“This is a normal operating condition to prevent damage to the device.”
: While charging the S8/S8+, sometimes charging is stopped even when device is
not charged fully.
because
: During wireless or wired charging, the device and the charger may become hot.
For your safety, Samsung has applied charging algorithm to protect device
overheating.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease or stop automatically.
In Samsung authorized wireless charger, cooling mechanism (such as cooling fan,
air hole…) is applied.
Wait for the device to cool down and then begin charging the device again.

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