[HELP] Proximity Sensor problem - ONE Q&A, Help & Troubleshooting

I was earlier on cm11s and everything worked fine. Then I manually flashed the cyanogen os 12 ota using stock recovery. Since then the proximity sensor becomes active during incoming calls even if I dont answer the call. During incoming call if the sensor gets covered, the screen goes off. After that I flashed the latest ota with 'OK Oneplus' and the problem was still there. So today I flashed Euphoria Rom (5.1) thinking that this may solve it but the problem still persists. Can anyone tell me the solution to this?
Thanks!

.::[email protected]::. said:
I was earlier on cm11s and everything worked fine. Then I manually flashed the cyanogen os 12 ota using stock recovery. Since then the proximity sensor becomes active during incoming calls even if I dont answer the call. During incoming call if the sensor gets covered, the screen goes off. After that I flashed the latest ota with 'OK Oneplus' and the problem was still there. So today I flashed Euphoria Rom (5.1) thinking that this may solve it but the problem still persists. Can anyone tell me the solution to this?
Thanks!
Click to expand...
Click to collapse
This is only normal!
The goal of this is to not interfere with the screen while the phone is against your face.

néonaloj said:
This is only normal!
The goal of this is to not interfere with the screen while the phone is against your face.
Click to expand...
Click to collapse
But usually the proximity sensor becomes active after accepting the incoming call. But in this case it happens ever if I don't accept it.
This never happened in cm11s

.::[email protected]::. said:
But usually the proximity sensor becomes active after accepting the incoming call. But in this case it happens ever if I don't accept it.
This never happened in cm11s
Click to expand...
Click to collapse
there is a flashback zip file but i don't know where, you can search it up in the forum using the search tool or to disable the sensor from the settings (personally i disabled it)

Does anyone have a fix for this issue. Its extremely annoying that I have to wait for sensor to check if its clear before answering a call. Usually a 2 second delay on incoming call.

Related

[Q] Proximity Sensor Issue

My nexus s' proximity sensors have stopped working. I am rooted and running aokpcb rom, I'm wondering if this is a hardware problem or something with the rom? The screen won't turn off when answering / making a call when the phone is brought up to my ear. I also tried using the app prox pro, and that wouldn't work either. If anyone knows a fix or what the problem is, that would be great.
Backup your current ROM , wipe and install a Stock ROM.
Issue solved --> Rom Issue
Issue unsolved --> hardware issue
Thank you for your response. I tried your suggestion, and the problem wasnt fixed with wiping and installing a stock rom. But, with experimentation, I installed the app "Prox Pro" and whenever I would turn it on, it would execute the command that was specified for when the phone was "flat". So, when realising this, I am assuming that my phone developed some sort of calibration problem with the sensors. All in all, I am wondering if there is a way that I can re-calibrate my proximity sensor so that they work properly. Thank you.
Could that just be the default for the phone if it's not getting a reading?
I don't think its the default. The sensors always worked fine up until sometime last week.
I meant a default if there is no signal or an error, which is what it currently looks like.
Oh, okay, ya that could be it. Do you have any idea how to change it? I also realised that the light sensor isn't working either, when on auto brightness, the screen will always be dim, no matter how bright it is outside. If you, or anyone else has a solution, I will open up my phone and check to see if there are any connection issues or something like that .

[Q] CyanogenMod 10 Beta Builds [4.1.2][ANDROMADUS 3.x][Frontcam]

I'm using the above ROM on my Desire S and am having issues with the proximity sensor. I had the HTC ICS ROM before this and all was OK but since installing CM10 the screen stays active when I am on a call and the phone pressing against my face is activating all sorts of apps and screens whilst I'm talking. It seems as though the screen is not switching off and de-activating.
I have downloaded a proximity testing app and it is showing that the proximity sensor is working OK.
Is anyone else having this problem with this ROM?
I can't post in the Developers forum as I don't have permissions yet.
lesmorton said:
I'm using the above ROM on my Desire S and am having issues with the proximity sensor. I had the HTC ICS ROM before this and all was OK but since installing CM10 the screen stays active when I am on a call and the phone pressing against my face is activating all sorts of apps and screens whilst I'm talking. It seems as though the screen is not switching off and de-activating.
I have downloaded a proximity testing app and it is showing that the proximity sensor is working OK.
Is anyone else having this problem with this ROM?
I can't post in the Developers forum as I don't have permissions yet.
Click to expand...
Click to collapse
The ROM worked fine for me as long as I have used it. How you've installed it? Full wiping or dirty flashing? If so I suggest you to make a full wipe and then reflash the ROM.
sent from a long time ago in a galaxy far far away...
This rom is not 100% done/developed, iam having issues too like Force closed apps.
it works for me. don't have this issue. probably try reflash it see what happens
I use this release since October...It's very smooth!
Everythings works fine in 16/11 build except gallery setting that' doesn't load...
Updated to 06/12, i performed a clean install and it's now work perfectly, still remain the gallery settings bug.
i´m using the 1116 build and everthing works for me
Scanzy said:
i´m using the 1116 build and everthing works for me
Click to expand...
Click to collapse
Can you load the gallery settings?
Thanks for the replies.
I have found that the screen disable is working fine on normal calls. It is Viber that has the problems, it also has the problem of not ringing when an incoming call is coming in. So I am putting it down to the Viber app and not this ROM. Otherwise the ROM is fine apart from the panorama screen problem in camera.
An update to Viber has come through today so I shall see how that goes.

Phone vibrates only once on incoming call (Android L)

Hello,
Anyone else experienced this?
When receiving a call, my phone only vibrates once. Ringtone is still there. I'm using LG's QuickCover for Nexus 5.
Is there a way to solve this?
Same here. It's horrible because the phone only vibrates one...
NEXUS % - ANDROID L
I have quick cover too. I was trying call without this cover and vibrate was working. When I closed the phone, vibrate worked as you described...
So it's a bug with the OFFICIAL cover?! I have receiver OTA yesterday and i discover that bug, the battery drains quickly and the lockscreen created by user preferences just disappeared as the silent mode... Common Google what is this?! Please fix that!
Yes, official cover.. Its a pity.. I really do miss a lot of calls because of that bug..
Nexoez said:
Yes, official cover.. Its a pity.. I really do miss a lot of calls because of that bug..
Click to expand...
Click to collapse
I hope Google fix that mess...
Same thing here, but for me it only occurs sometimes.
Noticed it the first time today after flashing the factory image from release day.
Also with the quick cover...
Same problem for me
I'm having the same problem with my Nexus 5 w/quick cover. With the cover on, my phone will only vibrate once for incoming calls when set to vibrate. If I remove the cover the phone will continue to vibrate when receiving an incoming call. GOOGLE, PLEASE FIX THIS BUG.!
Nexoez said:
Hello,
Anyone else experienced this?
When receiving a call, my phone only vibrates once. Ringtone is still there. I'm using LG's QuickCover for Nexus 5.
Is there a way to solve this?
Click to expand...
Click to collapse
Same here!
I tried even with Cyanogenmod 12 unofficial rom (based on 5.0.1) and still the same bug.
Come on Google!
Bug still present in 5.0.1 ?
DennizzNL said:
Bug still present in 5.0.1 ?
Click to expand...
Click to collapse
Bug still present after flashing the 5.0.1 Factory Image
Any workaround with stock?
Yes bug still appearing on Android 5.0.1
Hi guys. Could this be your problem? I was having same issue too.
Search on YouTube: My Google Nexus 5 is Not Vibrating - HOW TO FIX IT
Problem still not fixed after 5.1 update
Issue still in 5.1.1
Installed smart vibtrator and that seems to work..
Short vibrate with LG Quick Cover
I've created this tool to fix the issue on my nexus 5:
play.google.com/store/apps/details?id=org.koradesktop.mylongvibrator&hl=en

Proximity sensor turns screen off for incoming calls

So, I have stumbled across this weird issue since January wherein if the proximity sensor is covered during an incoming call, the screen will remain off. What's weird is that this only happens on CM based ROMs and not on AOSP based ROMs. Of course, all full wipes and clean flashes. I have also tried flashing all the Marshmallow compatible modems available but none solved my issue. I'm using TWRP 2.8.6.0 to flash the zips.
CM based ROMs that I have tried so far;
1. Resurrection Remix M
2. Bliss ROM (both official and unofficial)
3. Marsh CM13
The older builds (December and early January) did not have this problem but of late, every CM based ROM activates the proximity sensor for an incoming call. The reason I'm posting this here is because no one else seems to have this problem and it's not specific to any one ROM.
On AOSP ROMs, everything works fine (no matter what modem I use). I have tried Darkobas ROM and I'm currently on CandySix where I don't have any issues with the proximity sensor.
Any idea why this could be happening? I miss all the customization on CM ROMs and I'm not a huge fan of Layers, so help would be appreciated.
Cheers!
This is the exact bug description:
1. when on a call, cover the proximity sensor >> screen turns off
2. while covering the sensor doubletap the screen (this is the reason for this issue!)
3. uncover the sensor >> screen stays off
The problem is that the doubletap is registered as a power button press and therefore the screen stays off.
It only happens if you accidentally touch the screen with your face, which is likely to occur on a phonecall.
I've already mentioned this in a commit and they said they know about this issue.
The needed commit needs to be ported from cm12.1.
So I guess we can only wait...
Thanks for your response, mate. But CM seems to have fixed this issue because I just flashed the 02/03 CM13 nightly and the proximity sensor works just as it should during an incoming call; no issues there.
I'm going to try flashing another ROM on top of this.
AcmE85 said:
This is the exact bug description:
1. when on a call, cover the proximity sensor >> screen turns off
2. while covering the sensor doubletap the screen (this is the reason for this issue!)
3. uncover the sensor >> screen stays off
The problem is that the doubletap is registered as a power button press and therefore the screen stays off.
It only happens if you accidentally touch the screen with your face, which is likely to occur on a phonecall.
I've already mentioned this in a commit and they said they know about this issue.
The needed commit needs to be ported from cm12.1.
So I guess we can only wait...
Click to expand...
Click to collapse
I just went through your post again and it seems that you misunderstood my issue.
Apart from the issue that you mentioned, the proximity sensor is turning off the screen even before I have answered an incoming call. So, for example, I get a call when the phone is in my pocket. When I take it out, it takes a while for the screen to turn on which is frustrating. If I don't answer the call, the screen should remain on for as long as the phone rings, irrespective of whether the proximity sensor is covered or not. But, in my case, if the proximity sensor is covered when the phone is ringing, the screen turns off. Am I being clear now?
So, after a few intense sessions of flashing different ROMs, it seems that the official CM13 nightly and CandySix are the only ROMs where the proximity sensor is not broken for incoming calls. I guess I'll be sticking with CandySix for the foreseeable future.
But I'd really appreciate if someone can identify why this is happening with all other ROMs and not with official CM13 and CandySix.
girishb said:
I just went through your post again and it seems that you misunderstood my issue.
Apart from the issue that you mentioned, the proximity sensor is turning off the screen even before I have answered an incoming call. So, for example, I get a call when the phone is in my pocket. When I take it out, it takes a while for the screen to turn on which is frustrating. If I don't answer the call, the screen should remain on for as long as the phone rings, irrespective of whether the proximity sensor is covered or not. But, in my case, if the proximity sensor is covered when the phone is ringing, the screen turns off. Am I being clear now?
So, after a few intense sessions of flashing different ROMs, it seems that the official CM13 nightly and CandySix are the only ROMs where the proximity sensor is not broken for incoming calls. I guess I'll be sticking with CandySix for the foreseeable future.
But I'd really appreciate if someone can identify why this is happening with all other ROMs and not with official CM13 and CandySix.
Click to expand...
Click to collapse
actually i think u messed up a bit mate dont mention calling ! something like screen OFF when i recieve a call from someone even when not answered or something like this ! and now getting back to your query i flash RR and CM13 by jgcaap right now just for checking ur issue and i dont have this i kept the phone on the table , called from my other phone and covered the proximity sensor with my hand ! screen was still ON .. and i should mention my RR build is a bit old ! i have been using jgcaap cm 13 from many days ! so
Well, there was only so much I could put in the title. I think my OP explains the issue clearly.
Also, can you try the latest version of RR or Bliss ROM? Because as I said, I wasn't having this issue on the older builds. I also don't have this issue on the official CM13 nightly or CandySix. I just want to find out what's causing this issue on my phone with other ROMs.
@girishb
Ok I see. The way you put it, I thought cm based roms includes stock cm13.
Regardless. The commit which fixed the proximity sensor with screen off has been merged on 02/20.
When did the other cm based roms get their last update?
AcmE85 said:
@girishb
Ok I see. The way you put it, I thought cm based roms includes stock cm13.
Regardless. The commit which fixed the proximity sensor with screen off has been merged on 02/20.
When did the other cm based roms get their last update?
Click to expand...
Click to collapse
but still that issue of phone getting locked furing call persists right ? i mean during call i get this lock sounds sometimes and i need to double tap agn to disconnect the call ! anyways im sure there is a more recent build after 20/2 for rr ! anyawys i should check and get back on taht
thepico said:
but still that issue of phone getting locked furing call persists right ? i mean during call i get this lock sounds sometimes and i need to double tap agn to disconnect the call ! anyways im sure there is a more recent build after 20/2 for rr ! anyawys i should check and get back on taht
Click to expand...
Click to collapse
Im on RR 24 and i can still see this issue. Lets see wht RR Mod comments on that.
Uh, I'm pretty sure that's a different issue. What you guys are facing is basically the screen getting locked when a call is going on, which should not happen. This issue is consistent across all ROMs that I have tried, even AOSP ones. So I don't think that's a CM issue.
My original issue is slightly different. During an incoming call, the screen should remain on for as long as the phone rings, right? If I choose to answer the call, that's when the proximity sensor should kick in and turn off the screen as I move the phone to my ear. However, in my case, if the proximity sensor is covered during an incoming call, it keeps the screen off so I can't see who's calling unless the sensor is uncovered. This should not happen. I hope this explains the issue properly.
girishb said:
Uh, I'm pretty sure that's a different issue. What you guys are facing is basically the screen getting locked when a call is going on, which should not happen. This issue is consistent across all ROMs that I have tried, even AOSP ones. So I don't think that's a CM issue.
My original issue is slightly different. During an incoming call, the screen should remain on for as long as the phone rings, right? If I choose to answer the call, that's when the proximity sensor should kick in and turn off the screen as I move the phone to my ear. However, in my case, if the proximity sensor is covered during an incoming call, it keeps the screen off so I can't see who's calling unless the sensor is uncovered. This should not happen. I hope this explains the issue properly.
Click to expand...
Click to collapse
What firmware are you on? Most proximity sensor issues are due to incompatible/old firmware.
YoshiShaPow said:
What firmware are you on? Most proximity sensor issues are due to incompatible/old firmware.
Click to expand...
Click to collapse
I have tried all modems from this topic (other than the h2os and oxygen one). I have also tried clean flashing the latest CM13 nightly before clean flashing any ROM. I also tried dirty flashing a ROM over the CM13 nightly with no luck. I used TWRP 2.8.6.0 for all of this.
What I can't seem to figure out is why I don't have these issues on the official CM13 nightly build or on CandySix ROM. All other ROMs that I have tried have this issue. If it's a firmware related issue, then shouldn't I be having this problem on all ROMs?
Any solution for this problem coz its really annoying.
I'm having the exact same problem with my phone running CyanogenOS 13.1.2-ZNH2KAS3P0-bacon. The screen doesn't turn on automatically if the proximity sensor is blocked in the beginning of the incoming call or alarm.
If someone finds a solution, please reply to my post

Dialer Screen going blank on incoming calls and also when dialling out : please help

I have tried every single ROM on this Forum for Moto G 2015 Osprey 1GB version. However I am having same issue on evry ROM . Often I recieve a call my screen goes blank and I am not able to answer the call . Also when dialling out my screen goes blank after pressing dial . As a result I am not able to put teh call to loud speaker or use any other in call options . Can some please help me how to fix the issue . (I know work around to use Power Button to end calls and Volume to answer calls however that doe snot suite me as I ended up answering few calls which i did not wanted while mobiel in my pocket ).
Things I have done so far
I have tried this with both a screen protectoron and now have taken screen protector off . Issue still there
I have a a backup of orignal Motoroal ROM and this issue does not happen on orignal ROM
I have installed Nano gapps to make sure I have unough RAM free issue still there
I have tried most of the ROM 7.1.1 and even 6.0.1 all ROMS including Cynogen mod+ Lineage 13 and 14, ressurection remix, AOPS . Experience, Slim, AOKP, Cosmic , AOSP extended and list goes on and on but issue is still; there
Is there any specific reason for this issue ?
Is this to do with RAM, Sensor or custom ROMS issue ?
Is teher any way to turn teh sensor off which turn screen off whiel in a call and when i take mobile near my face (I am thinking if sensor incorrectly so wanst to check if turning thsi off makes any difference )
Can anyone please help
So your proximity sensor is acting up... are you on current baseband and firmware? I would suggest flashing the latest factory image completely via fastboot, verify operation of the proximity sensor, then flash your ROM again. A backup and restore in TWRP of stock is not sufficient to update firmware.
acejavelin said:
So your proximity sensor is acting up... are you on current baseband and firmware? I would suggest flashing the latest factory image completely via fastboot, verify operation of the proximity sensor, then flash your ROM again. A backup and restore in TWRP of stock is not sufficient to update firmware.
Click to expand...
Click to collapse
Thanks acejavelin you are always helpfull. I know how to flash Stock Formware however How can I verify operation of the proximity sensor?
I have found a copy of orignal firmware under XDA thread however I am not sure whether it is up to date firmware or not . How can I confirm if this is up to date firmware ?
https://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639​
Retail UK (1GB) - XT1541_OSPREY_RETGB_6.0.1_MPI24.107-55-2_cid7
Can you please help on this bit
chungomungo1 said:
Thanks acejavelin you are always helpfull. I know how to flash Stock Formware however How can I verify operation of the proximity sensor?
I have found a copy of orignal firmware under XDA thread however I am not sure whether it is up to date firmware or not . How can I confirm if this is up to date firmware ?
https://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639
Retail UK (1GB) - XT1541_OSPREY_RETGB_6.0.1_MPI24.107-55-2_cid7
Can you please help on this bit
Click to expand...
Click to collapse
Just take the newest one there... Best you can do.
As far as testing the proximity sensor, make some calls and have someone call you... You can try a sensor tester app like https://play.google.com/store/apps/details?id=com.mtorres.phonetester too
Brilliant , Thanks alot . will try that
FACING EXACTLY SAME PROBLEM ON XT1550
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
abhishekturumella said:
FACING EXACTLY SAME PROBLEM ON XT1550
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
Click to expand...
Click to collapse
There is only one fix. find where is proximity sensor, usually it is on the top near front camera . when ever screen goes blank dry your thumb and clean screen with teh thumb where proximity sensor and screen will wake up .
Also you need to keep you pockets extra clean. It is better if you can hoover inside them as most of the time I noticed there was a little dirt always on my screen when screen went blank. I am noit sure if my mobiel screen has gone very catchy to dirt after 1 year use
I intially though iut was due to custom ROMS and I have gone back to stock ROM and recieved two motorola security updated still issue is there so this is not because of the ROM .
Try this
Goto settings​ and search default from the search button then select phone app and set the default app.
Just saw this and thought I'd try Phone Tester. covered or uncovered, my proximity det always said Far. I tested phone by making a call and then covering it and the screen immediately went black. I would suggest that some screen protectors might interfere a bit but you've already taken that into account. Note where it is (on my xt1540 top just right of ear speaker) and make sure surface is clean. Otherwise just may be defective.
EDIT: if you feel it's "defective" You might consider replacing the screen/digitizer in hopes that that would fix it and it's not a motherboard issue.
Facing same issue
My stock rom on moto G3 2015 was working fine. Yesterday i rooted and installed tesla when this issue started. Frustrated i tried ASOP Extended and here too same issue.
It's not the issue of the sensor since Stock rom was fine till 2 days ago.
Have tried Phone notificaion settings as well.
Any updates on this or else i may have to reinstall Stock ROM

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