Bluetooth disconnecting? - Galaxy S6 Q&A, Help & Troubleshooting

I have an android wear watch. G watch R. Never had any issues with it. Since getting S6 the phone will occasionally disconnect for a short while and the reconnect. Wondering if anyone else is experiencing Bluetooth issues?
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Hawke84 said:
I have an android wear watch. G watch R. Never had any issues with it. Since getting S6 the phone will occasionally disconnect for a short while and the reconnect. Wondering if anyone else is experiencing Bluetooth issues?
Sent from my SM-G920F using XDA Premium 4 mobile app
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having the same issue :/

drsuave said:
having the same issue :/
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glad its not just me but sorry you are having issues. I think the Bluetooth is weaker on this phone.

it is really annoying. My watch spends more time disconnected than connected!!

drsuave said:
it is really annoying. My watch spends more time disconnected than connected!!
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Try this https://groups.google.com/a/googlep...forums.com?utm_medium=email&utm_source=footer
Also what wear apps do you have installed?
Sent from my SM-G920F using XDA Premium 4 mobile app

I'm experiencing similar experiences too.......

Having the same issue too.
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DrearierJester1 said:
Having the same issue too.
Sent from my SM-G920F using Tapatalk
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Actually, both the wifi and bluetooth is bugged and keep scanning nearly all times and battery draining quick. I guess some may also experienced wifi and bluetooth disconnection because of this.

My Pebble loses its pairing to my S6 occasionally. Very annoying. Hopefully its fixed in the next firmware update for the S6.

Had the same issue since I got the phone early April.
I was really loving my G Watch R until the S6 has totally ruined the experience. Worked perfectly with my HTC M8.
I know there's a minor update coming v soon which supposedly fixes the messed up RAM management issue. Hopefully it'll fix this incredibly poor Bluetooth issue too. I'm actually surprised a flagship phone got through quality control without them noticing bluetooth and ram management are so badly screwed up.
If they don't fix it, then I'll be even more annoyed if it's true that LG won't enable the wifi on the watch.

Just got the G925FXXU1AOE3 update om my GSM S6 Edge (SM-G925F).
One of the things listed was an improvement in connectivity with accessories so I'm hoping this will be resolved now! So far so good.

wolverine_2k said:
Just got the G925FXXU1AOE3 update om my GSM S6 Edge (SM-G925F).
One of the things listed was an improvement in connectivity with accessories so I'm hoping this will be resolved now! So far so good.
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Didn't fix sh** on my watch. The first few hours was a false dawn. I have the phone on a desk next to my laptop and within 10cm of my watch and it keeps randomly disconnecting and reconnecting.
Sometimes the phone just will not reconnect and the only way I can reconnect is by turning bluetooth off and back on.
Totally ruined my experience of my watch. Feel like just taking it off now as it's become useless, hoping the latest Android Wear update whenever it comes for the G Watch R may fix the issue but that's wishful thinking as I'm convinced it's a Samsung issue as I had zero issues on my M8.

I use my S6 and my Gear S all the time, never have any issues.

My Tmobile S6 has started doing this again. It did it about a month ago so I did a factory reset which cured it, until yesterday. Now its started again, seemingly out of the blue. Nothing has changed for anything, yet its doing it again. Anyone find a real cure for this? On 5.1.1.

My AT&T S6 still has this issue, any know how to resolve this issue???

I use a moto360 (1st gen). Same issue. Only solution that works for me is a reboot of the phone. The disconnects happen on all my devices, so my car (2015 mercedes) and heartrate monitor (Scosche) have disconnects as well. Therefore this has to be a problem with the S6 itself. Maybe it's not very happy with a 24x7 connection with the watch, as this issue seems to only/mostly affect Android Wear users.
I wish there was an autoreboot app that could reboot the phone every night.

Related

Bluetooth unreliable

I am really getting tired of my bluetooth headset not staying connected. Has anyone been able to figure out why both the Infuse and now my Skyrocket both lose their connection to my bluetooth headset during the day? It will connect to it (manually) no problem in the morning but after awhile it just loses the connection to my device? No ryhme or reason and the only way to get it back working again is to turn BT off/on again. Is the BT hardware in the phone just a piece of dog poo or what?
Sent from my SAMSUNG-SGH-I957 using XDA App
After updating to 2.3.6 it folbed it for me
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byrdtulsa said:
After updating to 2.3.6 it folbed it for me
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"it folded it for me" Huh????
Currently Skyrocketing into Android Space!
Blackberrynomore said:
"it folded it for me" Huh????
Currently Skyrocketing into Android Space!
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Click to collapse
If you are using the same B/T device for both phones then I would be highly suspect of the device, not the phones. If it is fixed (not sure what folded means) then good...
Sorry to resurrect an old topic, but has anyone come up with a solution to this recently? I've been having similar problems recently. When I turn bluetooth on sometimes, it just hangs and doesn't turn on. I have to restart the phone. This has been happening more and more recently.
If it has something to do with the 2.3.6 update, is there a way to roll back to 2.3.5?
Wait, there was an update to 2.3.6? Did you get that OTA or is that from an alternate ROM? Mine is showing as up to date at 2.3.5 running stock.
burhanistan said:
Wait, there was an update to 2.3.6? Did you get that OTA or is that from an alternate ROM? Mine is showing as up to date at 2.3.5 running stock.
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I got it OTA about a month ago. Apparently AT&T pulled it, though.
Honestly, I see no difference between the two.
I have given up on Bluetooth with this phone! I actually went and bought a decent set of wired headphones incase I need to use them to talk handsfree.
On a more pleasant note (Lol) my new Galaxy Note is superb on my Jawbone and my car. Nice to use Bluetooth in the car again.
The skyrocket definitely has a Bluetooth issue. I had it before and after the 2.3.6 update.
Sent from my SAMSUNG-SGH-I727 using XDA App
BTW, where does one typically go to file a complaint? Would I go to AT&T or Samsung? They have probably heard of this issue already, but I figure one more person reminding them wouldn't hurt.
planoman said:
I have given up on Bluetooth with this phone! I actually went and bought a decent set of wired headphones incase I need to use them to talk handsfree.
On a more pleasant note (Lol) my new Galaxy Note is superb on my Jawbone and my car. Nice to use Bluetooth in the car again.
The skyrocket definitely has a Bluetooth issue. I had it before and after the 2.3.6 update.
Sent from my SAMSUNG-SGH-I727 using XDA App
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where did you get your note? How much and how does it work on ATT? Thanks,
I have a bluetooth issue too. Seems like bluetooth won't always 'start'. I have to reboot and then it will work for a while again.
Stock ROM, rooted.
Edit: I just read my post from weeks ago and I think I posted to the wrong thread. Sorry
Sent from my GT-N7000 using XDA App
Is everyone having bluetooth issues in an LTE area? I think the first time I noticed this problem was around the time LTE was turned on in LA... or after the 2.3.6 update. Since people w/o the update are having the problem.. maybe it's related to LTE?
I started a similar thread a while back, but the mods moved it to accessories: http://forum.xda-developers.com/showthread.php?t=1342831
There are definitely BT issues with this phone. I returned two because of the BT failing completely. So far so good with the two I have now. Some BT devices work better with this phone, but some don't work at all; it's very picky about what devices it works with. I have the Motorola HX550 headset, it works pretty well with that. Mine does not work well with Blueant, Jawbone, Motorola H17s or HX1s. The Blueant and Jawbone headsets worked, but voice dialing sucked because volume on confirmations was too low to be heard.
It's not LTE related; we have no LTE where I live. It's also not 2.3.6 related.
Nakel said:
I started a similar thread a while back, but the mods moved it to accessories: http://forum.xda-developers.com/showthread.php?t=1342831
There are definitely BT issues with this phone. I returned two because of the BT failing completely. So far so good with the two I have now. Some BT devices work better with this phone, but some don't work at all; it's very picky about what devices it works with. I have the Motorola HX550 headset, it works pretty well with that. Mine does not work well with Blueant, Jawbone, Motorola H17s or HX1s. The Blueant and Jawbone headsets worked, but voice dialing sucked because volume on confirmations was too low to be heard.
It's not LTE related; we have no LTE where I live. It's also not 2.3.6 related.
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Thanks for clarifying the LTE theory. Thought it was worth a shot.
When you say you have two devices, do you mean two Skyrockets? I'm thinking of visiting the store, too.
Yep, I have had 5 skyrockets. 3 returned and I have two functional SRs now.
jedah said:
Sorry to resurrect an old topic, but has anyone come up with a solution to this recently? I've been having similar problems recently. When I turn bluetooth on sometimes, it just hangs and doesn't turn on. I have to restart the phone. This has been happening more and more recently.
If it has something to do with the 2.3.6 update, is there a way to roll back to 2.3.5?
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Mine is the exact same. If I turn on bluetooth sometimes it just hangs and doesn't do anything at all. I have to reboot my phone to get my bluetooth to turn on.
mdz24cavalier said:
Mine is the exact same. If I turn on bluetooth sometimes it just hangs and doesn't do anything at all. I have to reboot my phone to get my bluetooth to turn on.
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i have the exact same issue. im debating to wait for the Note.

Disconnection issues?

Ok I just got the watch and had major issues with the first one so I exchanged it.. This one works alot better but it appears it can't keep a connection, it says it connected but some apps stop being able to communicate. Like the phone finder app will show that's it's loading then it just does nothing...
Running a nexus 5...
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bog3nator said:
Ok I just got the watch and had major issues with the first one so I exchanged it.. This one works alot better but it appears it can't keep a connection, it says it connected but some apps stop being able to communicate. Like the phone finder app will show that's it's loading then it just does nothing...
Running a nexus 5...
Sent from my Nexus 5 using Tapatalk
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I´ve got the same issue with a Xperia Z1 compact (Android 4.3)
Sometimes it also looses connection and cannot reconnect until rebooted (the watch rebooted!)
Anyone else?
Cheers, Jorge
jorge.aragon said:
I´ve got the same issue with a Xperia Z1 compact (Android 4.3)
Sometimes it also looses connection and cannot reconnect until rebooted (the watch rebooted!)
Anyone else?
Cheers, Jorge
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Makes me rethink the watch and get the pebble
Sent from my Nexus 5 using Tapatalk
OK so the issue started when impaired my headset to my phone also, even though that headset isn't on the watch stopped wanting to connect. Just unpaired it and the watch connected again
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bog3nator said:
OK so the issue started when impaired my headset to my phone also, even though that headset isn't on the watch stopped wanting to connect. Just unpaired it and the watch connected again
Sent from my Nexus 7 using Tapatalk
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Hrmm... I'm afraid I'm not going to be much help here except to mention that I am running the SW2 with a Nexus 5 as well and I frequently connect a bluetooth headset at the same time and I haven't run into any bluetooth connection issues so far. I've had the watch for 2-3 months now, I do remember having to update the firmware once when I first got it... perhaps reset the watch and check to see if you have the latest firmware?
I have problems like this too. This watch seems to have interference issues. My bluebuds X constantly disconnect when I'm on a call with my SW2 connected. Worst part is they never make a sound, I just stop hearing my caller, and I eventually check the phone and see they've been dropped to the headset and I've been talking to myself.
Music also disconnects the headphones occasionally, but it's not frequently enough for it to be a big problem. Calls on the other hand disconnect like every 30 seconds.
Update: I no longer blame my SW2 for this issue. They headphones disconnect when the watch is not connected. The phone disconnects from other A2DP devices. I'm blaming my phone now.
bog3nator said:
OK so the issue started when impaired my headset to my phone also, even though that headset isn't on the watch stopped wanting to connect. Just unpaired it and the watch connected again
Sent from my Nexus 7 using Tapatalk
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Are you running stock ROM and kernel or custom? I am running SlimRom and stock kernel and have no issues keeping the watch connection with a LG Tone+ headset.
uh60james said:
Are you running stock ROM and kernel or custom? I am running SlimRom and stock kernel and have no issues keeping the watch connection with a LG Tone+ headset.
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I tried everything. Finally got fed up and returned it for the pebble. 2 days of frustration
Sent from my Nexus 5 using Tapatalk
Same issue here with a Wiko King (Micromax A110 clone).
Sometime all is ok, sometime no :crying:
For me, disable and enable BT is the workaround.
Fixed
jorge.aragon said:
I´ve got the same issue with a Xperia Z1 compact (Android 4.3)
Sometimes it also looses connection and cannot reconnect until rebooted (the watch rebooted!)
Anyone else?
Cheers, Jorge
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With the Android 4.4 update problem has gone.
Same for me, my watch disconnect ... from my Nexus 5
But the last Android version (of course, it's the Nexus) doesn't solve anything.
I hope a lot has been done with the following SW2 firmware to solve this issue.
My wife was having disconnect issues as well using MIUI rom, then she moved to CM and no more issues
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I have the same issue, BT-connection suddenly drops out, mostly after some notifications happen within a short period of time, after which only a reboot of the watch gets it going again. So to me it looks very much like a watch-problem, not like a phone related.
I have same problem.
On phone it looks like connected but on watch is not. When tried to turn off bluetooth my phone reboots itself.
Start to happen after last update, my first tough was sth wrong with my rom. Reinstalled my rom, still same. Finally returned to stock and problem persist.
As it happen after last update it looks is related. Yesterday I got smartwach update but not resolved.
Using with Sony SP.
Sent from my C5303 using Tapatalk 2
Just a shot in the dark: are you all using wristn! ?
I replaced this with watchify tnis afternoon and havent had a single disconnect since then.
Might be coincidence, tho.
I found another one, when Smartwatch is connected wi-fi not working???? Turned off and everything fine ????
bartmw said:
I found another one, when Smartwatch is connected wi-fi not working???? Turned off and everything fine ????
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Same here
Sent from my LT29i using XDA Premium 4 mobile app
me too, sometimes it works, sometimes the Wi-Fi is Disconnected, sometimes it's just slow...
(On a Android 4.3 Xperia SP)
Could you guys post your hw version? And if you have disconnect issues or not.
Mine, with Disconnect issues
SW2 version B4154/A411
HW ID 419 rev 1003
bartmw said:
I found another one, when Smartwatch is connected wi-fi not working???? Turned off and everything fine ????
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It probably will make Android 4.3 I had vmobilu SONY Xperia Z android 4.3.
Now I have AOKP ROM 4.4.2 and cool ....
I'm sorry for your English

Let's see this update already.

Cell standby drain while on WiFi is driving me nuts, poor data handling is driving me nuts, and weak bluetooth? Really? The only time I can achieve decent battery is off WiFi and that's ridiculous. So many fundamental issues that shouldn't be occurring on a brand new smart phone in 2015.I really thought I was going to become a Samsung convert, but this is unacceptable IMO. Also not to mention all the banter between Samsung and Verizon blaming one another makes me believe that an update isnt even close. Has anyone heard any news recently? My patience is wearing thin.
msburr87 said:
Cell standby drain while on WiFi is driving me nuts, poor data handling is driving me nuts, and weak bluetooth? Really? The only time I can achieve decent battery is off WiFi and that's ridiculous. So many fundamental issues that shouldn't be occurring on a brand new smart phone in 2015.I really thought I was going to become a Samsung convert, but this is unacceptable IMO. Also not to mention all the banter between Samsung and Verizon blaming one another makes me believe that an update isnt even close. Has anyone heard any news recently? My patience is wearing thin.
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I fixed my cell standby with a factory reset. It's 2nd behind android system for me. WiFi stays on all the times. Haven't had a problem with my battery since the reset.
Sent from my risiculously powered S6 using Tapatalk
I'm not sure which helped me more on the standby drain, enabling VoLTE or a factory reset. They both seemed to contribute. I'm with you on the weak bluetooth. Not really sure what would be the fix there...routing higher mA to bluetooth radio? Idk honestly, just asking the question.
Dumb question perhaps, but if I use a backup app like Helium, then do a factory reset, would restoring everything from Helium defeat the purpose of the reset since I'm potentially restoring something buggy?
holla420 said:
I fixed my cell standby with a factory reset. It's 2nd behind android system for me. WiFi stays on all the times. Haven't had a problem with my battery since the reset.
Sent from my risiculously powered S6 using Tapatalk
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my cell standby is much less on my replacement unit and staying below android system but my release day unit it stayed on top all the time unless wifi was off.
still looking for a software update though.
it would be nice if there were updates for things that Sammy could just push versus waiting for Verizon approval. i have a Windows Sammy on Verizon for example that received the 8.0 to 8.1 update from Microsoft in Aug of 2014 and after every other carriers released it before 2015 the Verizon update came in March of 2015. crazy
I just tried a factory reset thinking maybe the issues were because I had so many apps disabled. But I'm still getting high cell standby. Question does everyone have HD voice on or off? And are you on global mode?
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hexfield said:
Dumb question perhaps, but if I use a backup app like Helium, then do a factory reset, would restoring everything from Helium defeat the purpose of the reset since I'm potentially restoring something buggy?
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That depends on if what you are restoring has something buggy.
IMO I've had very few issues with restoring (using ti on rooted phone)
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---------- Post added at 08:57 AM ---------- Previous post was at 08:56 AM ----------
msburr87 said:
I just tried a factory reset thinking maybe the issues were because I had so many apps disabled. But I'm still getting high cell standby. Question does everyone have HD voice on or off? And are you on global mode?
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I'm on global with HD on
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msburr87 said:
I just tried a factory reset thinking maybe the issues were because I had so many apps disabled. But I'm still getting high cell standby. Question does everyone have HD voice on or off? And are you on global mode?
Sent from my SM-G920V using XDA Free mobile app
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i also have a lot of apps disabled. i'm on global with HD voice off because with it on, i get terrible call quality. i'm surprised people don't notice this.
but anyway, i never use wifi so i don't notice the cell standy issue. however, for the first 5 days of owning the phone, i didn't have a SIM card in it so i was on wifi 100% of the time. there was never any battery drain issue. in fact, i had terrific battery life, going on almost 6 hours of SOT. now after putting in the SIM and being on LTE 100% of the time, SOT is a little over 4 hours only. still decent, but wifi was much better and had no battery drain issues.
gotwillk said:
i'm on global with HD voice off because with it on, i get terrible call quality. i'm surprised people don't notice this.
.
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Click to collapse
Count me as another who gets and notices the quality issue. I had Advanced Calling on for the call + 4G data option; but, come to think of it, it's not worth it.

Bluetooth and Wi-Fi issues

Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk
Michaelnuk said:
Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk
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I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.
glwilliams4 said:
I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.
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Thank you!!! I was having some serious WiFi issues, but only on my home WiFi, the WiFi at work was fine. I've tried just about every modem/radio firmware from 44S to the current trying to figure out the issue. Of course, the one thing I've done the past few days is leave BT on, which I never had done in the past. Just ticked WiFi off, and boom, no problem now at home! Very odd bug, but it most definitely is very, very real.

Random wifi drop and reconnect Android 6.0.1

Hello,
I'm posting this elsewhere too to cover a greater user base in the hope this is a more widespread issue among us s6 MM users.
This happens with most wifi points and isn't down to signal strength and is random. My phone will freeze briefly which is frustrating enough and normally whilst checking twitter or something then I glance up to see no icon for wifi or data... then 4G appears.. then wifi reconnects. This has certainly come into play since MM.
When I upgraded to 6 I did OTA. Felt it wasn't as fast as it should be and reset. Still not convinced I used Samsung smart switch to wipe clean and flash clean.
Am I alone with this glitch? It happens most days.
Sent from my SM-G920F using Tapatalk
jr866gooner said:
Hello,
I'm posting this elsewhere too to cover a greater user base in the hope this is a more widespread issue among us s6 MM users.
This happens with most wifi points and isn't down to signal strength and is random. My phone will freeze briefly which is frustrating enough and normally whilst checking twitter or something then I glance up to see no icon for wifi or data... then 4G appears.. then wifi reconnects. This has certainly come into play since MM.
When I upgraded to 6 I did OTA. Felt it wasn't as fast as it should be and reset. Still not convinced I used Samsung smart switch to wipe clean and flash clean.
Am I alone with this glitch? It happens most days.
Click to expand...
Click to collapse
Never really had any problems with wifi tbh, I think your possible option is to do a fresh firmware flash through odin.
Have tried a network settings reset so let's see if that helps ?
Sent from my SM-G920F using Tapatalk
Hmm it's not so frequent so far but has happened maybe 3 times since I posted this.
Sent from my SM-G920F using Tapatalk
It's still happening sadly.. starting the process of moving data off the phone in preparation for a factory reset from settings.
Annoying thing is. This was a clean Samsung smart switch wipe, download and flash! If anything the fault should never error have occurred!
I'll try the reset and see.
Oh and it happens on other wifi AP's too, not just my home router.
Sent from my SM-G920F using Tapatalk
Ok all things backed up and reset done last night. I did contrmplate reset on the phone itself but opted to use smart switch again.
Restored my data inc apps and seemingly stable so far... only time will tell...
Sent from my SM-G920F using Tapatalk
Still happening but once maybe twice a day...getting annoying now.. can only hope Nougat fixes this damn issue.
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jr866gooner said:
Still happening but once maybe twice a day...getting annoying now.. can only hope Nougat fixes this damn issue.
Sent from my SM-G920F using Tapatalk
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help meee
superangelif said:
help meee
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Same for you??
Sent from my SM-G920F using Tapatalk
This is starting to get on my nerves....just happened and phone rebooted from it....
This is so annoying I'm tempted to use an iPhone 5c until Nougat is released....
Sent from my SM-G920F using Tapatalk
Ok.. there might..just might be a break through.. since this I've had virgin tv anywhere crash without the app even being open. So it would prompt saying tv app has stopped working report crash or cancel. So I thought this would be a good idea to have an app clear out including this one. Booted into recovery menu and chose to wipe cache (to keep data!) And touch wood the phone has behaved itself since.....
4 months of pain and annoyance over potentially one app...
Sent from my SM-G920F using Tapatalk
Nope...even after removing apps that obtain other ip addresses it still does it.. either it's the android os itself ok my phone that will resolve itself after nougat releases or its hardware. I don't recall this happening on lollipop, only marshmallow.
Sent from my SM-G920F using Tapatalk
It's almost as if the phone disconnects like it's ready to sleep...
Sent from my SM-G920F using Tapatalk
Right... in case others spot this I have switched to the wifi setting that doesn't put the wifi into sleep mode.. I have now chosen the option to keep wifi on (consumes battery) and this seems to have worked so far...
Ive yet to have a crash/freeze since.. lets hope this is it finally!!
Iphone can stay in the cupboard for a while yet !
Sent from my SM-G920F using Tapatalk
I had a simular issue. I lost The WiFi connection from time to time. It just lost the connection and reconnected again. The problem was eventually caused by a very crowded WiFi situation.
I placed a WiFi repeater inside my roam and this fixxed the problem.
You should check the WiFi Signal strenght with an App.
i have the same issue on everysingle rom i tried except cyanogen and miui so it an issue on sam software (happens also on j7 2016 )

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