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[Q] Activation Issue

Hey there,
I recently bought a Charge from swappa.com. I have 6 months left on my contract from when I bought my Incredible, but that thing barely works anymore. The Charge came without a SIM (unsurprisingly), so I took it into the Verizon Wireless store and they gave me a SIM. The phone sat on the Setup Wizard with a dialogue box saying "please wait..." with a spinner, for about 20 minutes, then got to a screen with a "Phone Activation" header that says "There is a problem with activating your phone. Please restart and try again, or contact customer service." I click restart, and that doesn't solve the issue (it just does the same thing).
I've been wrestling with this thing for two days now. The guy at the VZW store called support, and they went through five different people who didn't know what to do, and finally they put in a request for support that apparently will be resolved indeterminately. The ESN checked out fine, and the SIM card is fine (we even tried a second SIM card). It can reach the servers fine (if I hold down the search button I can do a voice search and it browses the web as if nothing were wrong). Unfortunately, my phone number is in the air (it's been pulled from my old phone and won't hit this phone).
I was wondering if anyone had some insight on this problem.
Thanks!

Same thing is happening to me. I have to flash back to stock in case I have to go back to the store and figure this out. Crap. I tried different sim cards and she couldnt get either to work. Ok I flashed back to stock so when I take it in I dont have a problem but I cant get through the process because of no signal and it shows a date and time as december. Is that because the ee4 file I flashed was from december?
LOL data network issue supposedly. Network down.

I just bought a used droid charge and ran into this exact same issue. After a few hours of reboots and battery pulls, I held down the power key to turn off the phone and noticed an option to activate data networks. after turning on 4g, i was able to activate my device perfectly. Hope this helps someone.

BQ Ninja said:
Hey there,
I recently bought a Charge from swappa.com. I have 6 months left on my contract from when I bought my Incredible, but that thing barely works anymore. The Charge came without a SIM (unsurprisingly), so I took it into the Verizon Wireless store and they gave me a SIM. The phone sat on the Setup Wizard with a dialogue box saying "please wait..." with a spinner, for about 20 minutes, then got to a screen with a "Phone Activation" header that says "There is a problem with activating your phone. Please restart and try again, or contact customer service." I click restart, and that doesn't solve the issue (it just does the same thing).
I've been wrestling with this thing for two days now. The guy at the VZW store called support, and they went through five different people who didn't know what to do, and finally they put in a request for support that apparently will be resolved indeterminately. The ESN checked out fine, and the SIM card is fine (we even tried a second SIM card). It can reach the servers fine (if I hold down the search button I can do a voice search and it browses the web as if nothing were wrong). Unfortunately, my phone number is in the air (it's been pulled from my old phone and won't hit this phone).
I was wondering if anyone had some insight on this problem.
Thanks!
Click to expand...
Click to collapse
i know someone who had an issue like that for some reason, he came to me for help, for some reason all we did was swap sims once activated, we swapped back and everything worked like normal after that

[Q] No service - SIM does not support this network (TmoUS)

Have (2) Sensation 4G's. Today one of them went to No Service, and nothing I do will get it out of this mode. Flipped SIM's, housings, reflashed firmware/radio, and still get nothing. It popped back into service a couple times and then went back to No Service. Now the phone is getting warmer at the bottom (between SIM and screen) so I've pulled the battery. When I go to scan for networks, it shows T-Mobile and AT&T. If I select either one I get "Your SIM does not allow a connection to this network" or something to that effect. The SIM for this phone is fine in mine. I've found a number of threads with similar reports but none of them mention a resolution.
Main question, I suspect a dead radio in the phone or other hardware defect. Is there anything else I can try to resolve this before taking it in for service?
Thanks.

You may want to give the provider a quick call to make sure the SIM card was not removed from their account by accident. I had this situation happen when I needed to switch out a burned SIM card and the CSR did not put the new SIM into the systems.
Bar that... send it in for service.

If you are using a custom ROM, did you select the T-Mo US support when you flashed it?

No signal

Good day, today I dropped my phone don't know if it lost signal after this didn't notice until I tried to make a phone call but now there no signal, can't make or receive calls, I notice that at the bottom of the screen it shows my service provider name and next to it says no service so don't know it its hardware related or sim, do you think that if I reset the phone it might work again? Thanks. Right now can't test because I'm at work, but in general information on service it says disconnected
Sent from my Nexus 5 using xda premium

Flash stock with fastboot, if it's the same, it's hardware I'm afraid.

Thanks a lot did already, tried everything seems hardware related, noticed that it also lost nfc connection wondering rich part should I replace to fix it, if only has to do with antenna or the whole mainboard

The NFC radio and antenna are connected to the back cover. Try popping your back cover off and on again.
Dihantar dari Nexus 5 saya dengan XDA-Free mobile app

Thanks already did and nothing, could it be related to some other piece?

go to your dialer app and type in #*06*# and see if a number pops up (your imei number) (dont post the number here)

Did too, also the *#*#4636#*#* and checked if signal was turned on, tried sim in other phones works without problems, I noticed that nfc is not working too, guess it has to do with a piece of hardware as far as I know both antennas are in the back of the phone. Took it to service and they told me it has no problem physically, this is driving me crazy

Also checked that it has no reports of being stolen, imei seems correct and legit checked it also on a site to see if it's valid and its working, it starts with a 32.

My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.

ShiroZ31 said:
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
Click to expand...
Click to collapse
thanks friend will have to go and check with them , dont know if its the same because my phone has no cell provider it accepts any sim you insert to it

Hello
Hello guys, I am on the same boat as Valholy described.
My phone fell on the ground from my hands. When I took the phone from the ground... it was still working(it wasn't shutdown nor restart), I only noticed that there was no more signal. Tried to restart/shutdown, factory reset, different sim card but no luck at all... As Valholy described it shows provider's name on the bottom of the screen, but there is no signal yet.. It seems like hardware issue. Any recommendation to fix this issue?
Did you fix your phone yet, Valholy?
Thank you

bump...
any help please.
thank you

Already unlocked phone asks for network unlock pin

Hi!
I have a Sasmgun Galaxy S4 (gt9500 I think...). A couple of months ago I got my unlock pin code from my carrier and unlocked it.
Yesterday the phone went down after the battery ran out. When I turned it back on , It complained saying that the Sim card was inserted but was not valid.
I tried that chip in another phone, all good.
I tried a working gsm chip on my phone, no good.
So, any chip I put in my phone shows the same message...
Also I call my carrier and asked if my cell or line was marked as lost or stolen, but nop. Everything was fine at their end.
Is my cell phone broken? What could I try?
Thanks!!!

samsung always have that issue... even galaxy s5,s6,s6 edge faces that problem... you dont need to active it again.. its a simple glitch.. try to do simple tricks by googling,youtubing...
hit thanks button if helped

I tried inserting it again.
I tried setting factory defaults.
I tried gsm chips from my own carrier and other carriers...
Nothing.

SIM not detected after dropping phone

Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.

xFalcon1986 said:
Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.
Click to expand...
Click to collapse
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.

Mr.Ak said:
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.
Click to expand...
Click to collapse
Thanks. Will try that.

check ur network antenna

Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!

Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Sent from my OnePlus 5 using XDA Labs

I just tried it & surprisingly it worked for me. Thanx
It worked for me
Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse

Pack Leader said:
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Click to expand...
Click to collapse
Hi! Sorry for the late reply but yes the solution is working great. Because of it, I'm still making use of my OnePlus One! I found that after the second week of bending, the sim card held the shape for about three months before I needed to bend it again.
Funny thing is that I initially also had my sim stuck inside the phone for some reason and getting it out was a real pain. However, with the bendy trick the sim had been working and I've had no trouble removing it when necessary. Hope you were able to figure something out. ?