Audio Jack Problem? - Xperia Z3 Q&A, Help & Troubleshooting

My Z3 has developed a problem this week where only the left earpiece of any of my earphones will work (I know it's definitely not the earphones as they work fine in other devices). Sometimes if I twist the earphone cable near its base the right earphone will momentarily work so I'm hoping my phone isn't completely buggered. I've tried blowing air into it, using a paperclip and tooth pick but haven't managed to get out any substantial lint and although it's hard to tell I can't see anything sizable down there. Any possible fixes out there at all?
Also, if worst comes to worst and I need to send it to Sony, is it likely they'd send me a replacement prior to me having to send mine off? Never had to send off a phone for repair before so not sure how it works and don't particularly want to be left phoneless phoneless :crying:

Have you tried putting water down there to see if anything comes out? Just a suggestion mind.

I wish the port had a stopper of some sort. The way they are designed is prone for failure. I can't wait till the Magzet gets smaller. It will make the 3.5 jack bulletproof basically.
https://www.kickstarter.com/projects/magzet/magzet-the-audio-jack-reinvented-with-the-power-of

russell664 said:
Have you tried putting water down there to see if anything comes out? Just a suggestion mind.
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Click to collapse
I'll give this a shot tonight, phone is waterproof so can't hurt I guess. Haven't got any other ideas :crying:

Related

help with headphone jack or possible software tweak

hey guys,
here is the short story of whats up. I broke off the tip of a headphone adapter in my wizard. basically the smallest piece of metal is stuck in the headphone jack and refuses to come out.
First, any ideas on how to get it out, I tried toothpick/paper clip with super glue not too much luck. If its easy to take apart say so and I'll try that.
The other part is that my phone makes no noise and I can't talk into the mic on it cause the phone thinks there is constantly a headset attached. Anyone know a workaround on getting the jack disabled or a workaround like that?
Thanks in advance
Manual Labor
nixxo987 said:
hey guys,
here is the short story of whats up. I broke off the tip of a headphone adapter in my wizard. basically the smallest piece of metal is stuck in the headphone jack and refuses to come out.
First, any ideas on how to get it out, I tried toothpick/paper clip with super glue not too much luck. If its easy to take apart say so and I'll try that.
The other part is that my phone makes no noise and I can't talk into the mic on it cause the phone thinks there is constantly a headset attached. Anyone know a workaround on getting the jack disabled or a workaround like that?
Thanks in advance
Click to expand...
Click to collapse
Honestly, your best bet is to get the phone open (if you care to try) and manually remove the headphone jack, clean it if possible, and try to reinstall. Either that or see if you can't get a new phone under warranty.
I had a similar thing happen to me on my iphone (yes, I used to use one... no I'm not happy with my past choices) and I ended up opening up my phone and replacing the piece. Assuming most headphone jacks are similar - getting out is next to impossible.

Captivate Headphone Jack problem!!!

So I don't know if it's my ROM, my phone, or what, but I've tried 3 pairs of earphones, and sound only comes out of the left earbud. When I push down on the headphone jack I can sometimes get it to play faintly through both, but usually not. I'm putting the earbuds in all the way, they just don't seem to function. I treat my phone very well, and this really sucks, since I bought it for the music player mainly. Do you guys think AT&T will replace it? (After returning to stock, of course) or am I out of luck? Also, the water damage indicator shows no signs of water damage, and the phone itself looks great, since I usually keep it in a silicone case. I'd really appreciate any insight into this problem. =\
Thanks in advance.
**also, I'm running the newest version of Darkyy's Raw steel.
Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.
ageros said:
Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.
Click to expand...
Click to collapse
Yep... Still nothing I notice that when I push down on the headphones farther than they "stick" I can get sound to play through both earbuds... huh...
Have you tried the earbuds that came with the phone?
The phone has a one year warranty, so if something is wrong they will replace it. But why mention the water sensor? Did it get wet at some point?
Of course AT&T will return it, if you bought it from them...?
OK guys, just an update....
So I called AT&T and put on my innocent, "what can haz root?" persona, and after a quick runthrough with a CS rep ("What's a factory data reset?") they issued me a refurb captivate under warranty. Just so everyone knows, this IS covered by the warranty, assuming you didn't do any physical damage to the phone.
As for the headphones, the left earbud on the stock ones went out after 4 months. They were freaking nice while they worked, though. =\
Thank you all for your suggestions and input.
I am now experiencing this issue for the second time. The first time it was under warranty so I just sent it off but now it's been over a year and I don't think they'll fix it.
For me it seems like my earbuds are what's causing it. They're really nice Shure brand earbuds with a pin for an in-line mic. I find that when I use them in certain jacks I have to pull the plug out a little bit to have them line up correctly without the sound getting super distorted. I think they're knocking something out of place.
However, since the earphone jack has been shot the second time I have a larger problem, the ear speaker is no longer working. Seemed to happen at the exact same time.
Anyways, I think I might get a OneX after this summer so I'm willing to crack this thing open. Any ideas as to what could be the issue?

USB port issues

I am having issues with my Captivate's micro-USB port being loose. This is my second Captivate, and although it's still under warranty, the first one was RMA'd with the same issue. I never drop the phone while charging, etc, and I've tried multiple chargers so I really can't see why this would be happening. Both phones were 1008 versions, not sure if the 1008 is known to have this issue, or if I just have horrid luck. If anyone here can solder / fix the phone, I'm hesitant to go to AT&T again, as last time they made me go to the store and have the person working there verify that the USB port was not broken (luckily it still charged if you held it a certain way, and even more luckily I was able to flash stock before returning it!). Anyways, this phone is a refurb, and I did call and almost get it replaced as soon as I got it, as it had this issue slightly upon arrival, but decided it would be a hassle. It's only been about a month since the RMA, so I'm pretty sure that if I try now, they're going to get very mean about it, and possibly try and send me a bill for the phone, not to mention, the guy at the AT&T store will probably think something is up.
Any ideas are welcome, I love my Captivate, and I was just getting into develping on XDA :S
Sent from my Cappy using XDA Premium App
I actually found a fix to my issue. I actually was looking at it one day, and figured that in theory, it should be easy to fix, so I (CAREFULLY!!!) took a small knife I had and gently bent the inner part of the port up just a tad (it looked like it was too far down, and yes, I know it's supposed to be far down, but not that far), and it actually worked perfectly.
Thats weird... It kinda has to be what you're doing with it, since mine doesn't even have an irregular slight wiggle.
Obviously it could be just your luck but i doubt it.
edit: and who cares if the att dude thinks somethings up... its your $500..
Like I said, the second one actually had the issue upon arrival, but it was barely noticeable (the USB port would work, but if you moved the phone a lot, etc, it'd disconnect, then reconnect). I called in and talked to them, but decided not to RMA because it'd be a pain (in hindsight I should have...), and the problem just got worse.
Is the port internally lose? Or just when you plug a cable in it wiggles alot? Ive heard about people stretching the casing inside the port from alot of flashing (plugging in the usb). But if the hole port moves inside the phone thats no good lol. You should try to locate a nearby device service center and show them the problem and make sure you walk out with refurb thats fine. Dont worry about the people at atnt questioning it. Hell I use to walk in and just say "gps dosent work" and they would switch it out no questions.
What you said makes sense, the port looks like it's pretty sturdy, it's just that the cable wiggles a LOT, and it makes it hard to get it to even register.
I had the same issue but a new cable solved it
Sent from my samsung captivation
erraz said:
I had the same issue but a new cable solved it
Sent from my samsung captivation
Click to expand...
Click to collapse
I also had this issue, i opened up the stock Samsung Cable end to find that two of the four wires had insufficient strain relief and broke off at the solder joints
Oddly enough I had issues with the first cable as well, but I replaced it, and have tried others from my current.

[Q] is my transformer speaker wire loose?

i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance
I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Why not just rma it?
dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
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Click to collapse
Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while
honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative
Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw
Just RMA it, man.

Just had to share this experience....

Well I have been a owner of a LG Nexus 5 for the past (almost) 2 years now, in fact I am coming to the end of my contract very soon and will be able to either goto another company or get a new phone.
Anyways, sometime ago I experienced a problem with my microphone and external speakers not working, or at at least some of the time... After a bit of research online I found out my problem was related to a connection inside the phone that connected the bottom assembly to the main board at the top of the phone. It required me to remove the back panel and a few screws to remove the plastic cover, but the poster suggested putting some tape on top of that connection to hold it down more firmly to the socket it connected too. So I did this. I put some black tap (electrical tape cut to fit.) on top and then assembled the phone again. Viola, It worked!
Well, a short time after I decided that I wanted to update my phone from stock kitkat (4.4.4). Always been curious about custom ROMs and gave Cyanogenmod a try. Not only that I got bold and tried the nightly releases of the new marshmellow update. After some time I started experiencing things not working, like the camera, and a lot of freezing, hang ups and random reboots (not so much the reboots as the constant freezing). Often I couldn't get anything on the screen or the phone to respond from a locked state and when I did, often the phone would lag so much, that doing anything would take a long time and proved to be impossible.
I started thinking it was the nightly releases as the source of my problem and just kind of shrugged it off and figured "they will eventually fix the problem". I kept this thinking for quite some time. But it occurred too me one day that something else was causing the issue I was facing for the simple fact that the lag started showing up in the recovery mode (also custom) and a lot of times would continue to show up after I rebooted my phone. Hence, would rule out any 'software' issues I was facing.
I began to think that my problem was hardware. Maybe it was just time for a new phone. But still months away from the end of my contract, this meant I would have to pay off the 'problematic' phone first before getting a new one. I really didn't like that idea. So while looking into this problem, in a last ditch effort, I opened my phone again. Dunno why but I also decided to get rid of the tap on the connection I tried to fix before... I popped off the connection there and had a look at it. It didn't seem damaged in any way nor did the socket. Strange as it was I put that connect back in the socket and put the cover plate back on making sure not to torque the screws and assembled everything back up....
Now the mic and ext speakers work just fine and the phone is working like I just opened the box and took it out for the first time. And I have not once seen any problems... I understand what's happening here... still just wanted to share that for it was definitely weird or what?
https://drive.google.com/open?id=0B0pUNVcVRCJ7MThMc0NHLUNkSEU
Sorry about the link, only way I can upload an image.
Just so there is no confusion... an image of the effected area, inside the phone. The arrow points to the connector and more importantly the area of the connector that seems damaged. If I press lightly where the arrow is pointing on this image, the assemable at the bottom (speaker/mic) will work, indicating a loose connection. Although after visual inspection, I cannot see any damage to connector or the socket. I suppose the only way to really "fix" the issue is to order a new part. As stated previously, already tried tape on the socket to help hold it down, but that seem to cause just as many issues with the phone performance. Any other suggestions?
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Does anyone else have issues with there ext. speaker and mic not working?
An update on the phone;
back to square one. My ext speaker and mic will not work. And that socket has something to do with the LCD connection on the screen as it will black out if just the right area on the back of the phone is pressed. Only way to revive the phone is to long-press the power button for a reboot. Then will come up fine but speaker and mic still do not work.
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
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Click to collapse
Wow, that sounds pretty low level tactics of LG... just shameful really, but not hard to believe these days...
Quite honestly, I am just going to replace the phone. Think I got a pretty good run out of it and think its pretty well time for an upgrade. Anyway, for the reason I got the phone, it wont matter the speaker and mic don't work. Just going to use it for development and it will be a good test device.
Oh an this post is related to this thread so I thought I would link it for it may help someone else facing similar problems....
https://forum.cyanogenmod.org/topic/125227-nightly-cm13-releases-make-my-nexus-5-very-slow/
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
audit13 said:
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
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Click to collapse
Good idea, except the iphone is the most popular phone around here ... find it pretty hard to find one, been looking. But thanks.
I have seen quite a few busted n5 phones in Toronto. I have managed to get working phones with a smashed screen for as little as $30 which is rare for Toronto. Average I pay is $40 to $50. For this price, I either use the phone for parts in several phones or I get third part screen from Aliexpress for around $40 CAD.
I just want to update this as well...
I am fairly certain (now thinking about causes) its not really a design flaw, but more so because I frequently sat on my phone when it was in my back pocket...
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
It was not me but I had that same experience. Replaced with a cheap oem and it didn't charge after that.
I found out why. The charger usb socket was not connected to anything ! Unbelievable! It lacked the black plastic backing for that part of the cable to connect to.

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