Hi not sure is this is the right place to ask this. But like an idiot I went into application manager saw an app that said Remote support service hadn't seen it before so deleted it . Looked at my husbands S5 when he got home and it's on his phone . Can't find any info about this app do I need it on phone? And if I do will I have to. Factory reset on phone ?
maggie
Maggie107uk said:
Hi not sure is this is the right place to ask this. But like an idiot I went into application manager saw an app that said Remote support service hadn't seen it before so deleted it . Looked at my husbands S5 when he got home and it's on his phone . Can't find any info about this app do I need it on phone? And if I do will I have to. Factory reset on phone ?
maggie
Click to expand...
Click to collapse
Hi, since your phones are Samsung I believe the app is related to Samsung Smart Tutor. So if you have deleted it don't worry as it is just an app to help you use your phone by allowing an assistant to show you how to.
Hope I could help :fingers-crossed:
Thank you so much for your quick reply hopefully you are right so thank you once again for your help
Maggie
Related
Hello Everyone!
So today I went online to the google play store to download an app, and noticed there was a random device (Samsung GT-I9300) showing up in the drop down menu. I went to device manager and it says it was registered 4 days ago with T-Mobile. There are a number of issues with this:
1) I'm on Telus
2) I don't own a Samsung GT-I9300.. I only own an htc one and nexus 7.
Both my htc one and nexus 7 show up in the list just fine, but there is still this random phone connected to my account. Should I be concerned? And if so, what should I do? Is there a way to remove it, not just hide it?
Thanks in advance for your help.
Did you edit your build.prop to try and change which device the Play Store thinks you have?
GermainZ said:
Did you edit your build.prop to try and change which device the Play Store thinks you have?
Click to expand...
Click to collapse
No, I've never done that!
dpasut said:
No, I've never done that!
Click to expand...
Click to collapse
Then unless you've given access to someone knowingly, it would be a good idea to change your password.
I suppose you can contact Google after doing that and ask for more information.
GermainZ said:
Then unless you've given access to someone knowingly, it would be a good idea to change your password.
I suppose you can contact Google after doing that and ask for more information.
Click to expand...
Click to collapse
Yeah I already changed it.. Thanks!
This recently happened to me and freaked me out too. Until I did a bit of research and backtracked my timeline a bit. Turns out it was Bluestacks on windows. So if you recently installed and logged into your google account on the bluestacks player, this is the device that will be added.
I hope that helps any other future googlers
Jaybot7 said:
This recently happened to me and freaked me out too. Until I did a bit of research and backtracked my timeline a bit. Turns out it was Bluestacks on windows. So if you recently installed and logged into your google account on the bluestacks player, this is the device that will be added.
I hope that helps any other future googlers
Click to expand...
Click to collapse
Brilliant!! That was exactly my issue, and I was freaking out for a second. HAHA! Thank you!
My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
sachoosaini said:
My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
Click to expand...
Click to collapse
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
well the phone is non rooted
[email protected]#u77 said:
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
Click to expand...
Click to collapse
well yeah i know what you are talking about but the phone is non rooted and it is in warranty
. so i didn't did anything with it !!!
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Well yeah
tetakpatak said:
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Click to expand...
Click to collapse
well yeah i think i should need to take it to the service center. because the problem persists even after reset the phone. :good:
its all right
[email protected]#u77 said:
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Click to expand...
Click to collapse
well its allright. i can understand. i am taking it to the service center. :good:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
Well thanx for replying.
krishneelg3 said:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
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Click to collapse
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
sachoosaini said:
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
Click to expand...
Click to collapse
Well if nothing works out, that method is still available
Hallo people friends,
A business partner of my friend has installed a spy software called ispyoo , on my friends unrooted android phone. How should we remove it?
the app is invisible. and it can only be uninstalled by loginng in to the ispyoo . com website with usersname and password.
We want to remove it manually.
Thank you , see you.
Ketansa said:
Hallo people friends,
A business partner of my friend has installed a spy software called ispyoo , on my friends unrooted android phone. How should we remove it?
the app is invisible. and it can only be uninstalled by loginng in to the ispyoo . com website with usersname and password.
We want to remove it manually.
Thank you , see you.
Click to expand...
Click to collapse
i dont know the app you mentioned, but im guessing if you go into the system app folder, you probably would be able to see it there, and delete it.
EDIT: i looked into ispyoo a bit, try dialling
#4779*
and see what that gives you.
or check out this page
http://ispyoo.com/ispyoo-spy-android-installation-guide/
Kobro said:
i dont know the app you mentioned, but im guessing if you go into the system app folder, you probably would be able to see it there, and delete it.
EDIT: i looked into ispyoo a bit, try dialling
#4779*
and see what that gives you.
or check out this page
http://ispyoo.com/ispyoo-spy-android-installation-guide/
Click to expand...
Click to collapse
Thank you very much for reply. ))
But the app isnt showing in system folder too. That number is not working either. you can see how they trickfully said on that website "(Once iSpyoo is installed you will find a new icon on your phone. Or to make dial #4779* to open iSpyoo.)"
They dont want users to remove it easily.
But we know its there, because he got email confirmation of ispyoo is activated. And whatsapp conversation word files are being created automatically..
Ketansa said:
Thank you very much for reply. ))
But the app isnt showing in system folder too. That number is not working either. you can see how they trickfully said on that website "(Once iSpyoo is installed you will find a new icon on your phone. Or to make dial #4779* to open iSpyoo.)"
They dont want users to remove it easily.
But we know its there, because he got email confirmation of ispyoo is activated. And whatsapp conversation word files are being created automatically..
Click to expand...
Click to collapse
well its an app, so it definitely has to be somewhere. you can try /device>data>app, thats where user apps are, it might be there. failing that, i would download es file explorer and go the topmost folder, that contains all other folders, and search for all apk files, it probably will find it. if it dosent, search again with ispyoo as the saerch keyword, if tthat still hasnt found it use recovery to totally wipe the entire device.
or just ask the person who put it on to remove it.
Kobro said:
well its an app, so it definitely has to be somewhere. you can try /device>data>app, thats where user apps are, it might be there. failing that, i would download es file explorer and go the topmost folder, that contains all other folders, and search for all apk files, it probably will find it. if it dosent, search again with ispyoo as the saerch keyword, if tthat still hasnt found it use recovery to totally wipe the entire device.
or just ask the person who put it on to remove it.
Click to expand...
Click to collapse
Hallo
They have option to login to the website with usersname and password, and then go to uninstall option. It gets uninstalled from there to your phone.
We cornered the guy!!, and then he(scared) removed it using the users name and password he signed up for it. (A legendary old method for app solution!)
It even had option to disallow certain apps, or stop apps in the target phone. Do you believe? Now all good.
Thank you for your concern and help )
see you
Ketansa said:
Hallo
They have option to login to the website with usersname and password, and then go to uninstall option. It gets uninstalled from there to your phone.
We cornered the guy, and then he removed it, using the users name and password he signed up for it.
It even had option to disallow certain apps, or stop apps in the target phone. Do you believe? Now all good.
Thank you for your concern and help )
see you
Click to expand...
Click to collapse
im glad it all worked out well. :good:
Ispyoo iphone
How do I delete this app from an iPhone
Kobro said:
im glad it all worked out well. :good:
Click to expand...
Click to collapse
Hello Kobro
Remember this thread? The funny solution to a problem
Just saw this old post of mine, and felt to check how you are doing.
see you.
Osborne_05 said:
How do I delete this app from an iPhone
Click to expand...
Click to collapse
Hello bro, were you able to remove it from iphone? I had no idea... may be you reset the iphone? I hope something worked for you.
so, question still remains, how do you check the program is installed or not if it is hidden?
To check if the app is installed or not (while its hidden) you should have root access in your phone. Open the root directory and system folder and search for the installed apps. In this folder you will see all the installed apps on your phone wether they are hidden or visible.
Btw these days not only the syping apps are spying on users but even the utility or gaming apps spy on users via microphone or taking screenshots of device display to collect data and show revelent ads to them.
Hi.
So i called samsung and asked for help.. and emailed, they asked for a remote session then on the phone told me to get kies.. no thanks.
Basically I need to know how can i ensure my SAMSUNG CONTENT, my snote and s calander and scrapbook will be copied over to my new samsung device, i currentley have a note 4 but will upgrade and also thinking of getting a samsung tablet...
isit just about going into my samsung account settings under sync settings and ticking calader, s note, and scapbook? and what does this do exactly?
does it backup everything to my samsung accont?
anybody?
asustf700t said:
anybody?
Click to expand...
Click to collapse
All I can say is that my settings and everything on Milk (a Samsung-only music streaming app) carried over simply by logging in.
Planterz said:
All I can say is that my settings and everything on Milk (a Samsung-only music streaming app) carried over simply by logging in.
Click to expand...
Click to collapse
well thats better than nothing! thanks
never get answers to my posts anymore lol
Hi guys,
First of all sorry for my English lol
I know it's a strange question, I'll try to explain me better
I have a tablet provided by my company for my work as agebt/seller with all company stuffs, it has a normal Android original rom, ita a galaxy 10.1 gtn8000 with Android 4.1.2
Im allowed to use it for my personal use (they said go on youporn but not when u are working lol) but I'm forced by the company to use my private Gmail account to use playstore, so my mail are both on phone and tablet, they shouldn't watch at it because of privacy but I have many reasons to think they do it constantly, tablet has remote control enabled due to let theme install updates of working stuffs
Well how can I check what they do when access to my tablet? I googled so much but I only find ways to check if gf is cheating lol I need to see what they do on my device hehe
Any advice? Any program that records screen when I'm not using it (usually they do updates at night time
Thanks a lot to everyone
A little bump hoping in some ideas
xardus said:
Hi guys,
First of all sorry for my English lol
I know it's a strange question, I'll try to explain me better
I have a tablet provided by my company for my work as agebt/seller with all company stuffs, it has a normal Android original rom, ita a galaxy 10.1 gtn8000 with Android 4.1.2
Im allowed to use it for my personal use (they said go on youporn but not when u are working lol) but I'm forced by the company to use my private Gmail account to use playstore, so my mail are both on phone and tablet, they shouldn't watch at it because of privacy but I have many reasons to think they do it constantly, tablet has remote control enabled due to let theme install updates of working stuffs
Well how can I check what they do when access to my tablet? I googled so much but I only find ways to check if gf is cheating lol I need to see what they do on my device hehe
Any advice? Any program that records screen when I'm not using it (usually they do updates at night time
Thanks a lot to everyone
Click to expand...
Click to collapse
The APP can use some security class
[emoji4]
Sent from my Redmi Note 2 using Tapatalk
LeWaOSofficial said:
The APP can use some security class
Click to expand...
Click to collapse
Thx for ur answer... But I don't understand what do u mean lol its not related a single app, they have access to the whole tablet by remote (authorised in security options for remote access)