Hi Everyone,
My Phone Info:
Name: Huawei Ascend Mate 7
Model: Huawei MT7 - TL10
Color: Amber Gold
Android Version: 4.4.2
EMUI Version: EMUI 3.0
Kernal Version: 3.10.30-dirty
the problem is that when I record videos on snapchat and send it. when I record the video and I replay it, there is no problem with it at all.
very nice and clear even the voice is fantastic. when I send the video to my friends, people with Iphones or Ipad or Apple product in general
my video appear to be half green. but my friends with android open it with no problem. I send video by using other apps like whatsapp to friend who own Iphone and the video was normal. Also, I sent a snapchat video from Galaxy S5 to an Iphone and there was no problem with
it. So I believe the problem is in my device.
I hope you guys can help me with it.
nassersa said:
Hi Everyone,
My Phone Info:
Name: Huawei Ascend Mate 7
Model: Huawei MT7 - TL10
Color: Amber Gold
Android Version: 4.4.2
EMUI Version: EMUI 3.0
Kernal Version: 3.10.30-dirty
the problem is that when I record videos on snapchat and send it. when I record the video and I replay it, there is no problem with it at all.
very nice and clear even the voice is fantastic. when I send the video to my friends, people with Iphones or Ipad or Apple product in general
my video appear to be half green. but my friends with android open it with no problem. I send video by using other apps like whatsapp to friend who own Iphone and the video was normal. Also, I sent a snapchat video from Galaxy S5 to an Iphone and there was no problem with
it. So I believe the problem is in my device.
I hope you guys can help me with it.
Click to expand...
Click to collapse
I think the problem is in iPhones low end phones
Tell friends to get Mates 7 :highfive:
Hi!
Since two weeks I am a proud owner of the MT7 TL-09, and I have the same issue with Snapchat. For us it seems to work all fine, but for others our videos are green in the lower part and pixelated in the upper part of the screen, both sent directly as in the stories.
I haven't found a fix yet. Deleted cache, reinstalled app etc. nothing has worked.
I wonder if you got the same issue as I do in Instagram aswell: trying to record a video in the instagram app and it starts for 1 second recording and after that it freezes and didn't capture anything?
Hope we can find a fix soon!
carb0nfiber said:
Hi!
Since two weeks I am a proud owner of the MT7 TL-09, and I have the same issue with Snapchat. For us it seems to work all fine, but for others our videos are green in the lower part and pixelated in the upper part of the screen, both sent directly as in the stories.
I haven't found a fix yet. Deleted cache, reinstalled app etc. nothing has worked.
I wonder if you got the same issue as I do in Instagram aswell: trying to record a video in the instagram app and it starts for 1 second recording and after that it freezes and didn't capture anything?
Hope we can find a fix soon!
Click to expand...
Click to collapse
Hi there,
You explained my problem EXACTLY !!!
I really hope someone could find a solution. and for Instagram, I face no problem with it at all. everything work fine for me.
thank you
nassersa said:
Hi there,
You explained my problem EXACTLY !!!
I really hope someone could find a solution. and for Instagram, I face no problem with it at all. everything work fine for me.
thank you
Click to expand...
Click to collapse
So you're saying your instagram video recording works fine?
carb0nfiber said:
So you're saying your instagram video recording works fine?
Click to expand...
Click to collapse
Yes Sir. there is nothing wrong in my Instagram video recording. after you said that you face problem with it,
I recorded bunch of videos and send it to my friends. Iphone people and Android people told me its fine and there is nothing wrong with the video. I recorded a whole video with no problem at all.
try snapchat 9.0.0
sp_vip said:
try snapchat 9.0.0
Click to expand...
Click to collapse
What is snapchat 9.0.0?
its old version
Check it here
http://www.apkmirror.com/uploads/?app=snapchat
Snapchat 9.0.0.0
sp_vip said:
its old version
Check it here
http://www.apkmirror.com/uploads/?app=snapchat
Snapchat 9.0.0.0
Click to expand...
Click to collapse
Sir, you are amazing. It worked with no problem. How did
You know? I mean what is the reason? Thank you million time
sp_vip said:
its old version
Check it here
Snapchat 9.0.0.0
Click to expand...
Click to collapse
It will not let me login to an old version as it's no longer supported! do you recommend a work around?
I'm having the same problem, I'm a frequent snapchat user and pretty upset that I did extensive research on a whole heap of phones and chose the huawei mate 7. It took about a week until someone told me the videos weren't working correctly. Has anyone got a solution or the cause of the problem? I'm wondering if there's anyone worth contacting at Huawei in regards to this problem...
tay88 said:
I'm having the same problem, I'm a frequent snapchat user and pretty upset that I did extensive research on a whole heap of phones and chose the huawei mate 7. It took about a week until someone told me the videos weren't working correctly. Has anyone got a solution or the cause of the problem? I'm wondering if there's anyone worth contacting at Huawei in regards to this problem...
Click to expand...
Click to collapse
I did download the snapchat 9.0.0.0 and everything is working just fine.
I just contacted the Huawei hotline and they said that snapchat uses the Huawei interface and other mobiles such as the iPhone use their own branded interface which brings on this issue. He said if reinstalling the app doesn't change anything there is nothing else we can do except keep our fingers crossed for the next updated version!
---------- Post added at 03:19 AM ---------- Previous post was at 03:15 AM ----------
nassersa said:
I did download the snapchat 9.0.0.0 and everything is working just fine.
Click to expand...
Click to collapse
First time I tried the link provided I couldn't find where to download but I just found it, thanks a tonne!
---------- Post added at 03:22 AM ---------- Previous post was at 03:19 AM ----------
nassersa said:
I did download the snapchat 9.0.0.0 and everything is working just fine.
Click to expand...
Click to collapse
Downloaded and installed fine but won't let me log in as its not an updated version, thanks anyway!
Hi, I found the solution
i just signed up here just to tell you
finally, after 1 month of straggling
using a third party app
called Casper.
download it from their page (version 0.3.0)
uselesscode .xyz/android/casper/
remove spaces after uselesscode
doesn't require root
you can upload from the gallery or the camera of the casper app or the stock camera
you can get more than 10 sec( didn't try)
also, you can see and save snaps without them knowing
Enjoy:good:
Has anyone reported this issue to Snapchat?
Skeese said:
Has anyone reported this issue to Snapchat?
Click to expand...
Click to collapse
I did but there is no respond
thehero92 said:
I did but there is no respond
Click to expand...
Click to collapse
I contacted them and they asked me to report it through their website, https://support.snapchat.com/ca/support
My Snapchat and Periscope videos shown green video when posted. Any ideas on how to fix this? I have stock software with nova launcher.
Hi i have a solution
nassersa said:
Hi Everyone,
My Phone Info:
Name: Huawei Ascend Mate 7
Model: Huawei MT7 - TL10
Color: Amber Gold
Android Version: 4.4.2
EMUI Version: EMUI 3.0
Kernal Version: 3.10.30-dirty
the problem is that when I record videos on snapchat and send it. when I record the video and I replay it, there is no problem with it at all.
very nice and clear even the voice is fantastic. when I send the video to my friends, people with Iphones or Ipad or Apple product in general
my video appear to be half green. but my friends with android open it with no problem. I send video by using other apps like whatsapp to friend who own Iphone and the video was normal. Also, I sent a snapchat video from Galaxy S5 to an Iphone and there was no problem with
it. So I believe the problem is in my device.
I hope you guys can help me with it.
Click to expand...
Click to collapse
The solution is .. To istall the oldest version of snapchat and install it make sure to close the auto update for this app in playstore thats pretty much what u gotta do i have tried it and it works just fine .. Also this way works for vedio recording in instagaram good luck
---------- Post added at 02:16 AM ---------- Previous post was at 02:13 AM ----------
carb0nfiber said:
Hi!
Since two weeks I am a proud owner of the MT7 TL-09, and I have the same issue with Snapchat. For us it seems to work all fine, but for others our videos are green in the lower part and pixelated in the upper part of the screen, both sent directly as in the stories.
I haven't found a fix yet. Deleted cache, reinstalled app etc. nothing has worked.
I wonder if you got the same issue as I do in Instagram aswell: trying to record a video in the instagram app and it starts for 1 second recording and after that it freezes and didn't capture anything?
Hope we can find a fix soon!
Click to expand...
Click to collapse
Just install the oldest version of snapchat and instagram thats what i did and i had no problems since good luck
Related
Hello! I'm new in the foro. First of all, sorry for my english.
I have bought a Honor 8 last week and I have some issues with Instagram on my phone.
My first issue is when I use 'Instagram stories'. Before I take a picture, the "angle" of the camera is like in PIC 1, but when the photo has been taken, the angle of the picture is like in PIC 2. I mean, is like the app only takes the real angle/frame of the camera when the picture has been taken. This is not a big issue but it is a little awkward.
PIC 1: s13.postimg.org/8uv0ae4if/Whats_App_Image_2016_10_26_at_00_22_53.jpg
PIC 2: s12.postimg.org/mz34qgb6z/Whats_App_Image_2016_10_26_at_00_22_53_1.jpg
My second issue is more upset. it is on Instagram stories too. When I take a picture, the "camera sound effect" ALWAYS sounds in the speaker. With the silent mode and with the headphones, it doesn't matter, the effect always sound.
It is normal?
Thank you!
rui_alva said:
Hello! I'm new in the foro. First of all, sorry for my english.
I have bought a Honor 8 last week and I have some issues with Instagram on my phone.
My first issue is when I use 'Instagram stories'. Before I take a picture, the "angle" of the camera is like in PIC 1, but when the photo has been taken, the angle of the picture is like in PIC 2. I mean, is like the app only takes the real angle/frame of the camera when the picture has been taken. This is not a big issue but it is a little awkward.
PIC 1: s13.postimg.org/8uv0ae4if/Whats_App_Image_2016_10_26_at_00_22_53.jpg
PIC 2: s12.postimg.org/mz34qgb6z/Whats_App_Image_2016_10_26_at_00_22_53_1.jpg
My second issue is more upset. it is on Instagram stories too. When I take a picture, the "camera sound effect" ALWAYS sounds in the speaker. With the silent mode and with the headphones, it doesn't matter, the effect always sound.
It is normal?
Thank you!
Click to expand...
Click to collapse
Try reinstalling Instagram.
Do a clean swype after uninstall with phone manager, then install it again.
zinko_pt said:
Do a clean swype after uninstall with phone manager, then install it again.
Click to expand...
Click to collapse
Thank you, but it doesn't work.
Nobody have the same issues with Instagram and Honor 8 (EMUI 4.1)? Am I the only one?
Seems like yes only you.
Sent from my Galaxy Tab 3 using XDA Labs
rui_alva said:
Thank you, but it doesn't work.
Nobody have the same issues with Instagram and Honor 8 (EMUI 4.1)? Am I the only one?
Click to expand...
Click to collapse
Try to get a previous version of the APK in websites like APK mirror. Sometimes is just a version matter.
But do some cleaning with Phone Manager after each uninstallation.
Hey!
I have been having the same problem with Instagram stories. The camera is automatically zoomed in and all blurry, but then when I take the photo it shows the actual frame. Plus the camera sound is always on no mater is the sound is off or on silent. It's so annoying!
Hello. Guys. I'm having a problem in Instagram live. My honor 8 Pro when starts live and ends eventually I dnt knw wat is the problem.. I tried all methods but still same problem. Honor 8 pro Instagram live is not wokking. And it happnd in all same model atleast. Pls honor fix it
Ramandeep bakshi said:
Hello. Guys. I'm having a problem in Instagram live. My honor 8 Pro when starts live and ends eventually I dnt knw wat is the problem.. I tried all methods but still same problem. Honor 8 pro Instagram live is not wokking. And it happnd in all same model atleast. Pls honor fix it
Click to expand...
Click to collapse
That's forum for Honor 8, no pro version. You should post your quest to the correct one
Anybody able to use Hulu and play it? I can stream it to my Chromecast, but I can't play it on the Mate 9. My mate 9 isn't rooted or anything. It can play the advertisements, but after the ads the screen is dark. Anybody have similar experience?
Network instabilities apart, It happened to me for a while on a Samsung galaxy tab A 2016 10.1 running marshmallow. It stopped after webview got updated.
It can be related, but I ain't sure. Haven't experienced anything similar on the mate 9, but since on nougat webview is handled directly from chrome, just for the sake of testing, go to developer options and check out which webview implementation you are using. If it is chrome stable, install chrome dev or canary on the play store and change webview according to it.
Another small option that is worth trying is "enable multi-process webview".
Still stuck
clmbtti said:
Network instabilities apart, It happened to me for a while on a Samsung galaxy tab A 2016 10.1 running marshmallow. It stopped after webview got updated.
It can be related, but I ain't sure. Haven't experienced anything similar on the mate 9, but since on nougat webview is handled directly from chrome, just for the sake of testing, go to developer options and check out which webview implementation you are using. If it is chrome stable, install chrome dev or canary on the play store and change webview according to it.
Another small option that is worth trying is "enable multi-process webview".
Click to expand...
Click to collapse
THANKS FOR THE INSITE! Really learned a bit by diving into those dev settings. Sadly didn't work in either case.
Ever verify a solution for this problem (O.P)?
I wonder if our slissues are the same.
US Mate 9
Current ROM
Current Hulu Build
Everything works but the show. Even stranger...I get navigation, pre-rolls, and the icon in the player (NBC, or ABC, Fox...Whatever) and if I seek on the OSD the thumbnails show the scene. All of that and yet the screen is black, aside from said logo.
---------- Post added at 03:49 AM ---------- Previous post was at 03:46 AM ----------
Just enabled CLOSED CAPTION to see if it were somehow playing behind a black box, of sorts, and it wasn't. C.C. revealed that the show or movie simply won't start. It does all the other roll and the screen goes to the player, but their player won't initiate no matter what I do.
Same hulu won't play
Just got the Mate 9, MHA-L29 and I am unable to watch Hulu, black screen forever, any fixes out there??
mvjunkie said:
Just got the Mate 9, MHA-L29 and I am unable to watch Hulu, black screen forever, any fixes out there??
Click to expand...
Click to collapse
I wish I could say yes but I haven't found a resolution yet
worldsoutro said:
I wish I could say yes but I haven't found a resolution yet
Click to expand...
Click to collapse
GOOD NEWS. After an hour with Hulu support on chat they were able to resolve the issue. They have to change the player that your phone uses. They tried a few different ones and finally it worked. Been playing various shows now with no problem. So when you talk to them tell them they need to switch your mobile devices app player
It's an internal player thing, they change the app inside the hulu app itself.
mvjunkie said:
GOOD NEWS. After an hour with Hulu support on chat they were able to resolve the issue. They have to change the player that your phone uses. They tried a few different ones and finally it worked. Been playing various shows now with no problem. So when you talk to them tell them they need to switch your mobile devices app player
It's an internal player thing, they change the app inside the hulu app itself.
Click to expand...
Click to collapse
Is it something we can do?
worldsoutro said:
I wish I could say yes but I haven't found a resolution yet
Click to expand...
Click to collapse
worldsoutro said:
Is it something we can do?
Click to expand...
Click to collapse
Unfortunately not, let's say the app receives an x264 stream from Hulu, they have to change it on their end so the server pushes a different format the Mate 9 supports.
solution to mate 9 not playing hulu.
worldsoutro said:
Same hulu won't play
Click to expand...
Click to collapse
Just go to your phone settings on your Huawei mate 9. go to apps/hulu and force stop. Then try hulu app again. should work.....
---------- Post added at 06:56 AM ---------- Previous post was at 06:47 AM ----------
mvjunkie said:
Unfortunately not, let's say the app receives an x264 stream from Hulu, they have to change it on their end so the server pushes a different format the Mate 9 supports.
Click to expand...
Click to collapse
Just go to your phone settings on your Huawei mate 9. go to apps/hulu and force stop. Then try hulu app again. should work.....
solution to mate 9 not playing hulu.
worldsoutro said:
I wish I could say yes but I haven't found a resolution yet
Click to expand...
Click to collapse
Try going to settings /apps/hulu/force stop. and try hulu app again.
Zer0exposure said:
Just go to your phone settings on your Huawei mate 9. go to apps/hulu and force stop. Then try hulu app again. should work.....
---------- Post added at 06:56 AM ---------- Previous post was at 06:47 AM ----------
Just go to your phone settings on your Huawei mate 9. go to apps/hulu and force stop. Then try hulu app again. should work.....
Click to expand...
Click to collapse
I tried that 100 times while on support with Hulu, with no luck. It wasn't until they told me they had to change the player that it started working. I can tell the stream coming to my Mate 9 is different because I can no longer toggle the quality option, it sets the resolution depending on the available bandwidth.
I contacted them and implemented the fix but the quality looks like crap. I might be getting rid of the phone since it has many quirks that kind of irk me. Gonna miss the battery life though.
I called and they need to change the player on the backside but the quality really isn't good
I finally got it working. I can select quality, etc.
Ended up flashing to B183. I have the 6GB version now from China. So I went from China->International->USA (C567)
Now on 183, works perfectly. I was extremely surprised
Let me know if anyone gets it to work on the 181 firmware.
sledgie said:
I finally got it working. I can select quality, etc.
Ended up flashing to B183. I have the 6GB version now from China. So I went from China->International->USA (C567)
Now on 183, works perfectly. I was extremely surprised
Let me know if anyone gets it to work on the 181 firmware.
Click to expand...
Click to collapse
How did you rebrand to c567?
There's a main thread around here somewhere about "rebranding".
Hello everyone, If you are here its probably because you have tried our app and need help or want to make a request or report a bug. Feel free to ask anything below and we will try and help ASAP.
For those who haven't tried Kokotime App, the android media center powered by 3rd party addons go ahead and try it out already !
Available at : [url]https://labs.xda-developers.com/store/app/com.scrdev.pg.kokotimeapp[/URL]
Great app!!!
oridimant said:
Great app!!!
Click to expand...
Click to collapse
Glad you enjoy it feel free to share it with anyone who might enjoy it and if you have any suggestions leave them here
Hello, could you make a toggle, to only show shows from "Wish list" in the "Upcoming" tab.
Thanks!
UPD: Also the app crashes on a video player after the latest update.
Cast to Chromecast options is necessary
Nikanore said:
Hello, could you make a toggle, to only show shows from "Wish list" in the "Upcoming" tab.
Thanks!
UPD: Also the app crashes on a video player after the latest update.
Click to expand...
Click to collapse
Will do, does the crash happen all the time for all videos ?? Thats wierd, what android version are you running ? And did you have this issue before ?
spupuz said:
Cast to Chromecast options is necessary
Click to expand...
Click to collapse
Yep its coming soon, got so many requests for that haha
Scrdev94 said:
Will do, does the crash happen all the time for all videos ?? Thats wierd, what android version are you running ? And did you have this issue before ?
Click to expand...
Click to collapse
Not, not for all videos, it can play one episode from a season normally, but than crash consistently on another episode. Also it sometimes crashes if I set quality to highest, but then I set it to lowest on the same video and it doesn't crash.
I have Nexus 6P running stock 7.1.1. No, didn't have this issue before the update.
---------- Post added at 02:06 PM ---------- Previous post was at 01:49 PM ----------
Scrdev94 said:
Will do, does the crash happen all the time for all videos ?? Thats wierd, what android version are you running ? And did you have this issue before ?
Click to expand...
Click to collapse
Here is a screen capture of the crash, the crash message isn't in English, but it's obvious.
Nikanore said:
Not, not for all videos, it can play one episode from a season normally, but than crash consistently on another episode. Also it sometimes crashes if I set quality to highest, but then I set it to lowest on the same video and it doesn't crash.
I have Nexus 6P running stock 7.1.1. No, didn't have this issue before the update.
---------- Post added at 02:06 PM ---------- Previous post was at 01:49 PM ----------
Here is a screen capture of the crash, the crash message isn't in English, but it's obvious.
Click to expand...
Click to collapse
Hmmm really strange I tested the same episodes and they work fine, will have a look and see if i can fix this issue, thanks a lot for the feedback
Scrdev94 said:
Hmmm really strange I tested the same episodes and they work fine, will have a look and see if i can fix this issue, thanks a lot for the feedback
Click to expand...
Click to collapse
One question are subtitles activated by any chance ?
This app saved my life yesterday. Had to wait 3 hours between class and a date. Worked perfectly.
But this morning I've been getting these issues. Videos won't load. Is it something wrong on my end?
ZTE AXON 7, Marshmallow, rooted, xposed kokotime version 1.0.7
MrWilsonxD said:
This app saved my life yesterday. Had to wait 3 hours between class and a date. Worked perfectly.
But this morning I've been getting these issues. Videos won't load. Is it something wrong on my end?
ZTE AXON 7, Marshmallow, rooted, xposed kokotime version 1.0.7
Click to expand...
Click to collapse
Hey, this is wierd is this only happening after the latest update ? Did you try switching to low quality ? Different qualities have been added on latest update and might be causing the problem I will try to reproduce the problem and fix it right away
Scrdev94 said:
Hey, this is wierd is this only happening after the latest update ? Did you try switching to low quality ? Different qualities have been added on latest update and might be causing the problem I will try to reproduce the problem and fix it right away
Click to expand...
Click to collapse
Changing the quality didn't work unfortunately. ? It was happening before and after the update.
Thanks for the quick reply man! I appreciate it
MrWilsonxD said:
Changing the quality didn't work unfortunately. ? It was happening before and after the update.
Thanks for the quick reply man! I appreciate it
Click to expand...
Click to collapse
Does this happen only on certain episodes ? Or all of them? I xant seem to reproduce the problem on a device running the same OS version, I will try and see if I can fix it. And you're welcome ?
Scrdev94 said:
Does this happen only on certain episodes ? Or all of them? I xant seem to reproduce the problem on a device running the same OS version, I will try and see if I can fix it. And you're welcome ?
Click to expand...
Click to collapse
Nothing.. Not even keeping up with the Kardashians is getting through. And you know how intent they are to stay in the limelight.
MrWilsonxD said:
Nothing.. Not even keeping up with the Kardashians is getting through. And you know how intent they are to stay in the limelight.
Click to expand...
Click to collapse
And you say this was happening before you updated to 1.0.7 ? Was it working well on v1.0.6 ?
Scrdev94 said:
And you say this was happening before you updated to 1.0.7 ? Was it working well on v1.0.6 ?
Click to expand...
Click to collapse
It happened on 6 and 7.
Yesterday on 6 it worked great.
On 6, the video would just not load. I let it sit for maybe ten, twenty minutes and nothing happened. I updated and now I'm getting that error.
I am fixing some codec issues and will post an update un 30 min or so would you mind testing and telling me if everything works fine ? Are you on 3g or a low speed internet connection ?
Scrdev94 said:
I am fixing some codec issues and will post an update un 30 min or so would you mind testing and telling me if everything works fine ? Are you on 3g or a low speed internet connection ?
Click to expand...
Click to collapse
Nope! I have a 50mbps connection.?
Nikanore said:
Not, not for all videos, it can play one episode from a season normally, but than crash consistently on another episode. Also it sometimes crashes if I set quality to highest, but then I set it to lowest on the same video and it doesn't crash.
I have Nexus 6P running stock 7.1.1. No, didn't have this issue before the update.
---------- Post added at 02:06 PM ---------- Previous post was at 01:49 PM ----------
Here is a screen capture of the crash, the crash message isn't in English, but it's obvious.
Click to expand...
Click to collapse
Could you try disabling subtitles and see if you have the same problem ? In what language are you running the subtitles ? Is that russian ?
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Defys_Thatsme said:
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Click to expand...
Click to collapse
I think it's instagram related problem, not phone's one
Defys_Thatsme said:
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Click to expand...
Click to collapse
I have same problem on S7! It started about a week ago.
Jonny993 said:
I think it's instagram related problem, not phone's one
Click to expand...
Click to collapse
Then i hope instagram fix it soon bcs i've been searching for fix for weeks now lol
omppu said:
I have same problem on S7! It started about a week ago.
Click to expand...
Click to collapse
I know right, hope they'll fix it soon
Same problem here
I tried to uninstall the app but the problem persists.
Same here
Samsung galaxy s7 oreo
Same problem here, reset the phone to factory settings, start the phone only with instagram app, but always the same problem with the stories, no Gif's .
everything already tried
Same insta account on s9 or s6 will be o.k
anybody can help?
SOLVED!!!!
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
can't work for me...
I'm with an S7 with Oreo. Which device are you using?
no fix still @ SM-G935FD.
Me toe
I'm not the only one eh
savioregle said:
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
Click to expand...
Click to collapse
really ? do you use oreo ?
savioregle said:
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
Click to expand...
Click to collapse
I tried that but I still have the problem. Android 8.0.0.
Hi same problem . In the comunity web of samsung members lot of people afected i think all s7 with oreo we are waiting a long time for a fix but samsung blow customers off
Still
S7
same problem i have! i'm using S7 Oreo :crying:
can't be of much help guys..
just to report that on Android Nougat is working fine..
I think not only S7. I also use samsung j6 os oreo with 18.5:9 ratio screen and also got same problem.
Same here, I even used a rom port of a galaxy s8+ and the same error kept appearing.
Same here in A8
Can't see me in WhatsApp video calls, I look very large as if I had a zoom, someone with the same problem?
Yes I have the same problem and I sent back the phone to Realme, I just got the a new one and still have that issue. Please someone help !
if I'm not wrong in thinking, I believe it's down to the fact that WhatsApp records video in 9:16 aspect ratio on all phones as just standard. And then when you are viewing yourself, it's zooming in to fit your image onto a 9:20 screen. However, others should see it in 9:16.
I hope this makes sense and as far as I'm aware it's not a phone problem. It's just trying to fill your image onto the bigger screen but not wanting to stretch.
Best that I can offer is to fill the status bar as black to make the screen theoretically smaller.
I don't think it's any issue on Realme's side but WhatsApp use of needing to work on devices of all screens and sizes, if that makes sense.
- Josh
Same problem here.
Other people can only see a very zoomed part of that what i see myself.
Hope that Realme is gona Fix this soom.
Exactly the same here
+1
Yes but why it happens only in some x50 and not in oders? At first I didn't have this problem and now I have. I didn't update anything WhatsApp neither system.
Sent from my RMX2071 using Tapatalk
This is an Whatsapp issue !! Hope somebody at Whatsapp take an effort to adapt to the new video ratio soon.
On other viedeo chat apps like Duo, Instagram, Wire etc work fine
+1 here
Contacted WhatsApp sending screen shot and logs.
The answer is here:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team
Yeah even I have raised a ticket and they stated that it will be fixed on a future update.
Ddaa24 said:
+1 here
Contacted WhatsApp sending screen shot and logs.
The answer is here:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team
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I also got this response.
same issue
Ramses512 said:
Can't see me in WhatsApp video calls, I look very large as if I had a zoom, someone with the same problem?
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Click to collapse
I just found out I have the same problem. Strange enough I see myself good in the mini window inside whatsapp, but the other person sees only the lower right quarter of the image, like it was zoomed in.
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
X50 pro whatsapp issues
SY0901 said:
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
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Ok thanks, i will check that, in the meantime I'm using Google duo which works fine
SY0901 said:
the workaround solution is you have to temporary downgrade your whatsapp version to the older version, i cannot remember which version, but i fix my video call issue.
the only problem of the version is the group call has limited to 4 instead of more.
hope it help.
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Click to collapse
When you find the version number. Can you post it here as I prefer WhatsApp video calls compared to other services. Currently am using Instagram and it's annoying.
Xybertecnic said:
Ok thanks, i will check that, in the meantime I'm using Google duo which works fine
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Yep, I prefer Google Duo too. Works fine, and Viber as well. WhatsApp just sucks.
Patch for this issue in the latest rom release. (RMX_2075_11_A.30)
tino1601 said:
Patch for this issue in the latest release of rom. (RMX_2075_11_A.30)
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Yep, it's working fine now.