Verizon Refuses Telephone Support Based on Installed Apps - General Topics

I don't know if this is general knowledge here, but I figured I'd relate my experience here in case it's informative for others. I've been having a ton of trouble with dropped calls on Verizon at my home. It's always been a marginal signal, but the last couple of months it's been impossible to use my phone at all. So I finally called Verizon and quickly was transferred to Level 2 support. The Level 2 support immediately jumped down my throat about having a rooted phone. When I asked them how they determine that I have a rooted phone the agent proceeded to list every app installed on my phone and explained that some of them only work on rooted phones. He was adamant that the reason for dropped calls was having a rooted phone and refused to provide any support.
It was news to me that our Verizon phones phone home and keep them informed as to what apps are installed on our phones, and that now Verizon is refusing to provide support to people that even have apps that require root privileges.

Depends on the state that you live in. The warranty is to protect against hardware defects and in some states Verizon will have to show that rooting or one of your installed apps is the cause of your issues.
You can always flash back to full stock and see if you still have drops. If so, call them up again...

I *am* full stock. I have literally changed nothing except to root the phone. Everything is pure stock ... even the Verizon apps and recovery are all still there.

GNRDuncan said:
I *am* full stock. I have literally changed nothing except to root the phone. Everything is pure stock ... even the Verizon apps and recovery are all still there.
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It is not uncommon for carriers to refuse to support anything other then fully stock devices. You have to remember that root is a security risk as well and most will not support this.

Thanks. I get that. What surprised me wasn't that they wouldn't support a rooted phone, but that Verizon had a list of apps I'd installed (even apps installed directly by ADB). I wasn't aware that they had spyware on my phone that was monitoring what I do on the phone.

GNRDuncan said:
Thanks. I get that. What surprised me wasn't that they wouldn't support a rooted phone, but that Verizon had a list of apps I'd installed (even apps installed directly by ADB). I wasn't aware that they had spyware on my phone that was monitoring what I do on the phone.
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That is part of the info that is sent to all carriers when they collect info for troubleshooting and stats. Some of that info is they grab a list of apps in the system and data/app partitions.

I wasn't aware they could read anything on my phone without my permission. I wonder what other information they can grab at will without me knowing?

It's legal in the US for providers to look at what their customers are using and installing on their phone?
Bloody hell... Over here a provider isn't even allowed to see which apps use up your data, all they can report is how much you used in total. The very idea that they'd be allowed to look inside your phone is... inconceivable in Europe.

GNRDuncan said:
I wasn't aware they could read anything on my phone without my permission. I wonder what other information they can grab at will without me knowing?
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Thats the thing is you give them permission. No one ever reads it but it is in the TOS. You even agree to it when you first sign in to an android device about it collecting data from your device. As for other info they can get. Pretty much any and every website you go to, and things like that. Your contacts and stuff are pretty safe. If you consider storing them on google safe.

ShadowLea said:
It's legal in the US for providers to look at what their customers are using and installing on their phone?
Bloody hell... Over here a provider isn't even allowed to see which apps use up your data, all they can report is how much you used in total. The very idea that they'd be allowed to look inside your phone is... inconceivable in Europe.
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You might not have noticed but you agree to it on every android device. ITs all part of troubleshooting system issues. Heck Google can even remotely remove apps from your device. Carriers in the US have far more control over the device because you dont tech own the device until you pay off your contract or unless you buy the device at full retail price.

An agreement that says "we may collect data about your phone" is not the same thing as "You give us permission to enter your phone at any time for any reason and collect whatever we want from your phone."
What app allows this one the phone? I will happily remove it.

GNRDuncan said:
An agreement that says "we may collect data about your phone" is not the same thing as "You give us permission to enter your phone at any time for any reason and collect whatever we want from your phone."
What app allows this one the phone? I will happily remove it.
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Thats the thing. It does. Collecting data about the device, pretty much says that you give them the right to collect data about the device. This does include apps installed. IT is not as simple as an app. IT is built into the OS.

zelendel said:
You might not have noticed but you agree to it on every android device. ITs all part of troubleshooting system issues. Heck Google can even remotely remove apps from your device. Carriers in the US have far more control over the device because you dont tech own the device until you pay off your contract or unless you buy the device at full retail price.
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Google is not the same thing as a Telecom provider.
Google makes your OS, a Telco just provides you with access to the network. There's a very large difference.
It's like the Ministry of Infrastructure being able to see your car's logs. The manufacturer can read out the car's system for troubleshooting, as they should, but the government branch that pours asphalt on roads has no business seeing what kind on music I listen to in my car!
Who am I kidding, the US Ministry of Infrastructure probably has recordings from how awful people sing in their cars synced to the exact GPS coordinate for every word.
Maybe I should explain that European devices are not truly Branded? The only branding they have are logos, tunes and a few apps that you can freely remove or add through the online appstores as well.
A lot of users have a SIMonly contract (just a SIM) and buy their devices, without any connection to their provider, in an independent store.
The whole system US providers have with their own privately locked devices that don't even allow eachother's 4G network, that's illegal here.
zelendel said:
Thats the thing. It does. Collecting data about the device, pretty much says that you give them the right to collect data about the device. This does include apps installed. IT is not as simple as an app. IT is built into the OS.
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Your laws are very, very terrifying. No wonder the USA is such a bloody mess....
I thought the spying on citizens for money, corruption and dirty business practises wasn't that bad, but it seems I've had a very naive view of the USA. I'm utterly grateful I never followed my childhood dream of emigrating to the USA. They're one step away from a totalitarian corporate government... I'm starting to see why so many people keep referencing Skynet... The plot in Continuum (the TV show) is far more present-day and far less futuristic, it seems...
Over here "we may collect data about your phone" does not mean "We have the complete legal right to read everything you do, watch, install and write on your phone".
They must specify exactly what data, how they collect it and what they use it for, and any deviation from those specifications results in a hefty fine or even a suspension of business rights.
They're only allowed to look at your phone, not in it. They can't even connect your dialed numbers to your in-phone contacts on the bill. Even in their own app, you have to give explicit permission for that link.

zelendel said:
Thats the thing. It does. Collecting data about the device, pretty much says that you give them the right to collect data about the device. This does include apps installed. IT is not as simple as an app. IT is built into the OS.
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Your interpretation of the term differs radically from my own.
Luckily we have AOSP, so if we know where the code that allows this is located we can remove it. Any ideas where to start looking? I'm new to all of this, but it would be worth getting into it if we really have to waste our time protecting ourselves from the businesses we have to patronize in order to function in a modern society.

ShadowLea said:
Google is not the same thing as a Telecom provider.
Google makes your OS, a Telco just provides you with access to the network. There's a very large difference.
It's like the Ministry of Infrastructure being able to see your car's logs. The manufacturer can read out the car's system for troubleshooting, as they should, but the government branch that pours asphalt on roads has no business seeing what kind on music I listen to in my car!
Who am I kidding, the US Ministry of Infrastructure probably has recordings from how awful people sing in their cars synced to the exact GPS coordinate for every word.
Maybe I should explain that European devices are not truly Branded? The only branding they have are logos, tunes and a few apps that you can freely remove or add through the online appstores as well.
A lot of users have a SIMonly contract (just a SIM) and buy their devices, without any connection to their provider, in an independent store.
The whole system US providers have with their own privately locked devices that don't even allow eachother's 4G network, that's illegal here.
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Oh I know. I generally dont buy US based devices even though I live here. Also our carriers here put their own version of the OS on the device. Loaded down with bloat ware and added code.
GNRDuncan said:
Your interpretation of the term differs radically from my own.
Luckily we have AOSP, so if we know where the code that allows this is located we can remove it. Any ideas where to start looking? I'm new to all of this, but it would be worth getting into it if we really have to waste our time protecting ourselves from the businesses we have to patronize in order to function in a modern society.
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Not that simple. AOSP is alot different then what comes on carrier devices. Carrier roms are closed sourced just like OEM roms like touchwiz, HTC sense and all the others.
Why do you think Verizon goes through such great pains to lock the bootloader. There is no way that I am aware of as they would just get the info from google as they collect the same info.

zelendel said:
Not that simple. AOSP is alot different then what comes on carrier devices. Carrier roms are closed sourced just like OEM roms like touchwiz, HTC sense and all the others.
Why do you think Verizon goes through such great pains to lock the bootloader. There is no way that I am aware of as they would just get the info from google as they collect the same info.
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Google can't collect the data if the code that collects the data is removed.

GNRDuncan said:
Google can't collect the data if the code that collects the data is removed.
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You could try but buy doing so you would lose all access to Google Apps. There is one project that I know of that is working to remove all Google stuff from Android. CM has the same plan but like I said you would lose all access to Google Apps in doing so. It's all part of just about every OS on the planet.

zelendel said:
Oh I know. I generally dont buy US based devices even though I live here. Also our carriers here put their own version of the OS on the device. Loaded down with bloat ware and added code.
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Wise move!
They do add bloatware here, but all of it is just pre-installed apps that you can add and remove at your leisure. They're all apps that you can find on the Play Store (or Windows Marketplace, or Apple Store) and can install as a customer from another provider as well. The only code they're allowed to add is network optimisations.
They can't alter any of the system functions. Take the TNL firmware (T-Mobile NL), all it has is the My T-Mobile app and the T-Mobile logo+tune at boot. That's the entire branding. It's hardly worth the word 'Branding', all they did was slap a sticker on it and insert a businesscard, so to speak.
And you're free to just flash any other firmware, as flashing, rooting and using CustomROMS can't void the warranty due to the EU laws. Even KNOX 0x1 doesn't matter.
I do Samsung-based tech support for T-Mobile NL (which is why I know what they can and can't do here), and half my day consists of helping users flash the Unbranded firmware over the Branded one, through the official contact channels. Samsung will even do it for you if you take the device to a Service Center. Managed to wipe your IMEI? Take it to a Service Center with proof of purchase and they'll fix it for you in minutes. Sending in a device with a broken screen that has Cyanogenmod on it gets a new screen and returned to the customer under warranty.
The other half of my day is sometimes spend explaining to users why, due to privacy laws, a provider can't block an app or service from using up your data, and can't block malicious sms subscription services.
The EU council is filled with idiots, but they do have their moments. :laugh:

ShadowLea said:
Wise move!
They do add bloatware here, but all of it is just pre-installed apps that you can add and remove at your leisure. They're all apps that you can find on the Play Store (or Windows Marketplace, or Apple Store) and can install as a customer from another provider as well. The only code they're allowed to add is network optimisations.
They can't alter any of the system functions. Take the TNL firmware (T-Mobile NL), all it has is the My T-Mobile app and the T-Mobile logo+tune at boot. That's the entire branding. It's hardly worth the word 'Branding', all they did was slap a sticker on it and insert a businesscard, so to speak.
And you're free to just flash any other firmware, as flashing, rooting and using CustomROMS can't void the warranty due to the EU laws. Even KNOX 0x1 doesn't matter.
I do Samsung-based tech support for T-Mobile NL (which is why I know what they can and can't do here), and half my day consists of helping users flash the Unbranded firmware over the Branded one, through the official contact channels. Samsung will even do it for you if you take the device to a Service Center. Managed to wipe your IMEI? Take it to a Service Center with proof of purchase and they'll fix it for you in minutes. Sending in a device with a broken screen that has Cyanogenmod on it gets a new screen and returned to the customer under warranty.
The other half of my day is sometimes spend explaining to users why, due to privacy laws, a provider can't block an app or service from using up your data, and can't block malicious sms subscription services.
The EU council is filled with idiots, but they do have their moments. :laugh:
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Yeah here that is not even close to being an option, I spent years working for Verizon Tech support. They try to void your warranty anyway possible. That is mostly due to the fact of the subsidized pricing for phones. Here you dont even really own the phone completely for almost 2 years after you get the device.
Service centers here are few and far between. All warranties go through the carrier. Carriers here love blocking apps. But then Like I said they have too much control over the devices.

zelendel said:
Yeah here that is not even close to being an option, I spent years working for Verizon Tech support. They try to void your warranty anyway possible. That is mostly due to the fact of the subsidized pricing for phones. Here you dont even really own the phone completely for almost 2 years after you get the device.
Service centers here are few and far between. All warranties go through the carrier. Carriers here love blocking apps. But then Like I said they have too much control over the devices.
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The law changed here recently, nowadays the phone you buy with a subscription has to be charged separately. You basically buy the phone and split the payments over 2 years. You own it straight away, you can even sell it if you want, but you have to continue paying for it, even if you sell it, until you've paid it off. If you end the contract prematurely, you have to pay the remaining sum of the phone.
Warranty-based repairs here go through the shop you purchased it from. If you bought it directly from the provider, they handle the warranty. If you bought it from an independent shop or online store, (both of which also sell subscriptions with phones for the providers) they send it to Samsung. Even if you buy it with a subscription.
There are 12 Service Centers in the Amsterdam area alone. (They're not Samsung stores, we only have 2 of those (which is probably still quite a lot compared to the US, considering we only have 17 million inhabitants), but they're service points inside another store, often the stores of various providers. You can go there regardless of who you pay each months.)
(Sorry for the walls of text, I find these things very interesting xD)

Related

What's at & t excuse for not letting us install apps from the sd card?

Have they made an official stament about not letting people install apps from the sd card? Are they so cynical to claim that they're doing this for our benefit and preventing apps from damaging our phones?
They did in their FAQ section of thier site.
Sent via psychic transmittion.
that is so you don't install a tethering app...Ma Bell needs her extra $20 a month.
It's ATT, they are the biggest bunch of fail for a variety of reasons, so removing side loading apps goes along with that.
It is like their disapproval of flashing and rooting. But you can kind of see their point, there does seem to be a over abundance of complete morons in the world. Just look how many people brick their brand new phones every week by diving into unlocking and flashing custom roms without studying or reading or understanding at all.
These people then all blame AT$T and try to get new phones under warranty. Believe me, I hate AT$T more than anyone they are down there at the bottom of the food chain with lawyers and insurance companies, but I can kind of see their point. Besides,isn't it more of a google thing than an AT$T thing ?
That's not even getting into the illegal sharing of pay for apps.
denco7 said:
It is like their disapproval of flashing and rooting. But you can kind of see their point, there does seem to be a over abundance of complete morons in the world. Just look how many people brick their brand new phones every week by diving into unlocking and flashing custom roms without studying or reading or understanding at all.
These people then all blame AT$T and try to get new phones under warranty. Believe me, I hate AT$T more than anyone they are down there at the bottom of the food chain with lawyers and insurance companies, but I can kind of see their point. Besides,isn't it more of a google thing than an AT$T thing ?
That's not even getting into the illegal sharing of pay for apps.
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a google thing? at&t is the only company that blocks sideloading apps , locked bootloaders is another thing
Their official position on this is that they want to preserve the integrity of the user experience. In other words, they don't want to deal with customers having problems from apps that are not approved for the Market.
Do I buy this line? I think there is a slight validity to the claim, but it is ridiculous. What non techie user is going to do that anyway? Maybe 1% of customers?
It is most likely that they want you to use their premium apps from their filtered version of the Market. Google is also to blame here, they should not allow carriers to customize the available apps in the Market to begin with.
naplesbill said:
Google is also to blame here, they should not allow carriers to customize the available apps in the Market to begin with.
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+ 1000 Google should do something about it, android should open for users not carriers and theirs stupid bloatware and restrictions
Unfortunately " open source" means open to everyone to use and modify, including AT$T. It is up to the consumer to make the choice on who is doing it right.
And AT$T isn't the only one that blocks " non market " apps for " security reasons, "
Well, it is some thing that can be solved.... I know people say you shouldn't have to root your phone to get the most out if it, and I some what agree. But every problem that has been stated with the Inspire, and with AT&T can be solved. Custom ROMS, rooting, the side load wonder machine. Just do your home work and every thing will work.
If the recent set of malware riddled packages isn't enough reason to think AT&T may be right about this then maybe the fact that for at least the majority of basic users it really doesn't matter to them one way or the other. As long as they can get Angry Birds or some other game on their phone and can read their emails and play on the web they don't care. For those who really want more, they know how to get there.
And just because you and I may not call AT&T if we install a virus doesn't mean the 90% of the rest of the users wouldn't and blame AT&T for letting their phone get infected. AT&T has to decide which side of the problem they want to fall, and taking the safe route and saying only approved market applications allowed makes a lot of sense.
I find that this sort of lock down sort of floats back and forth between AT&T and Verizon. For a while Verizon only allowed Verizon packages on feature phones. You couldn't even do certain bluetooth things that were built into the phone because Verizon had locked them down. Now Verizon seems much more open but AT&T is putting restrictions.
AT&T is my third cell phone company and has been the best overall I have been with. Sure they have their moments and issues but at least my phone works at my house and on all the streets around my house unlike Verizon.
And yes I have rooted my phone because I wanted to install non-market applications. By the way I hear AT&T is planning to lighten the burden here at some point in some way. Not sure how but they are telling corporations that have their own Android applications that they plan to have some means to allow this in 2011. I can only hope it isn't just a certification of in house markets but we shall see.

If you were to use your phone for payment, would you use other than stock?

If you are going to use your phone for payments - which NFC payments is soon coming to UK in the next year and I'm sure other countries will follow - will you use other ROMs than what's on your phone when you bought it?
I prefer a beeter rom than nfc payments , for me phone is not a credit card
Nope, but I don't like the idea of using a phone to make payments anyway.
No
I wouldn't use the phone as a payment method, to me its just asking for trouble. Even if you were to use a stock ROM there's always a chance of people gaining aces through apps.
as i understand, payments will be limited to 10GBP at a time, so that may translate to $10 etc. Useful for travel cards too.
And no, I don't think apps would be able to get access at all - though, it's always up to you as the user to check the permissions the app asks for.
Of course apps will be able to access it. It's software (The NFC), and software is very dynamic. Any sort of software can be changed (via other software, which we classify as malware) to be unsafe.
Kailkti said:
Of course apps will be able to access it. It's software (The NFC), and software is very dynamic. Any sort of software can be changed (via other software, which we classify as malware) to be unsafe.
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Well, actually, the NFC is hardware
And as the SIM Card is set to be used in the payment process, I'd imagine control would be tied down.
i dont like the idea of phones making payments either, more reason to worry and track unauthorized spending.
It seems I didn't really bring my point across clearly. Of course you know that hardware without software is junk right? What operates the hardware is the software, of course you know also. So what I'm saying is, any app, which is software, and may be malware, can affect the software managing the NFC. So in any case, it's not safe since android is so open. iOS/WP7 puts the NFC in a more ideal context.
Of course apps will be able to access it
Kailkti said:
It seems I didn't really bring my point across clearly. Of course you know that hardware without software is junk right? What operates the hardware is the software, of course you know also. So what I'm saying is, any app, which is software, and may be malware, can affect the software managing the NFC. So in any case, it's not safe since android is so open. iOS/WP7 puts the NFC in a more ideal context.
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As to that last part... thats the old debate of security by obscurity there. I'm willing to bet its not so clear cut and I'd lean more towards an open platform myself.
At any rate, I'm uncomfortable about using my phone as a payment method as well but to humor the thread I'd say...depends on the rom. I'd use a custom rom as long as the community vouches for it.
Using Nefarious Fiat Currency worries me. I don't Think that I am going to opt-in to that service until I have too. Cash is King
Meh, it's a good concept although it doesn't take me longer than 4 seconds to get a credit card out to pay for whatever I'm buying; just because I have my phone in the opposite pocket doesn't give me a reason to use that.
I'm still going to have to carry a wallet around with me, the phone isn't really cutting anything down in terms of what I have to carry around with me.
On top of that, there's a higher chance of my phone being lost or stolen because i take that out of my pocket, put it down, and it could slip out of my pocket depending on what pants I'm wearing.
I don't think I'll ever use NFC. That is, until I can embed my driver's licence in my phone (which is the main reason why I carry a wallet).
I didn't even bother setting up a google account or the majority of Gapps (other than maps) so you already know how I feel about this subject.
naomispoon said:
I wouldn't use the phone as a payment method, to me its just asking for trouble. Even if you were to use a stock ROM there's always a chance of people gaining aces through apps.
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What do you think about SQUARE credit card mag stripe reader accessory -- and their new payment network. From twitter founder Jack Dorsey, he intends it to be the next payment network.
i would never consider making payments with my phone, unless theres a slot somewhere where i can punch in my card number ... on the long run, to impose that as a reason for not alowing custom roms would be unreasonable, as its not really necesary to use THE PHONE to DIRECTLY buy stuff with it. after that,imo, iOS stands for one thing, wp7 for another, and android for nothing similar to them, or much more ( innovation wise ) than the other 2 os's.
I will never use my phone to pay for something.
Sent from my Incredible with the XDA Premium App.

Blackphone opinions???

I ran into this article today and I wanted to see what the people on XDA think about it. This company is working on a Android phone that it's primary purpose is to protect the users privacy.
Here's the link: http://mobile.theverge.com/2014/1/1...nn-silent-circle-geeksphone-blackphone-launch
Read the article, watch the video and let me know what you think.
Sent from GNote 3 rooted with kingo.
Saw news about this and came here to seek out does any1 have opinions about it.
i wonder, does the safety come from hardware or is it the OS what makes this so safe.. if it is the OS, i hope some1 smart enough makes custom rom for this.
I really don't see how this phone is gonna change anything. Apps and websites have keyloggers, You still need a carrier to get service from and they have control of all your traffic. What about radio frequencies that can be intercepted, IP addresses, GPS chips sending signals to satellites, baseband and firmware are connected thru the cell towers of the carrier. I'm starting to think this phone is a scam.
They said nothing about how they're dealing with all this. They are probably using the whole NSA scandal momentum to fool people into believing they are safe if they buy this phone.
Sent from GNote 3 rooted with kingo.
I saw an article about this venture also. This is a good thing. If he gets press about this phone, maybe other venders will take notice and start building in privacy features as well. :good:
I don't see the need for new hardware here. If they really want to secure something, they could create a mod for Android, that could be installed on a variety of devices for example.
Besides, if they encrypt telephony, messages and stuff, they will need to be decrypted again - but the question is where and how? I bet they won't have any hardware encryption module and even if they do, it will make communication with other phones impossible. Software encryption means other phones will need to install some additional software to communicate with the Blackphone and it might be a bit inconvenient.
orangek3nny said:
I don't see the need for new hardware here. If they really want to secure something, they could create a mod for Android, that could be installed on a variety of devices for example.
Besides, if they encrypt telephony, messages and stuff, they will need to be decrypted again - but the question is where and how? I bet they won't have any hardware encryption module and even if they do, it will make communication with other phones impossible. Software encryption means other phones will need to install some additional software to communicate with the Blackphone and it might be a bit inconvenient.
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That's a good point. how a non blackphone device is gonna decipher the encryption? how is it going to get the key? How can a non blackphone device even a establish the same "secure" connection?
Sent from GNote 3 rooted with kingo.
Andronote3 said:
That's a good point. how a non blackphone device is gonna decipher the encryption? how is it going to get the key? How can a non blackphone device even a establish the same "secure" connection?
Sent from GNote 3 rooted with kingo.
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I think you are missing the point. As you or I may not NEED this kind of security, I'm sure you can think of someone who does.
Obviously, there would be two levels of privacy/security... Connections between 2 black phones and everything else. So who utilize a black phone? How about corporations and governments? Law offices, professional sports teams, or doctors and hospitals.
Now, even though I do not NEED this, if it was affordable, I would heavily consider it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
JamieFL said:
I think you are missing the point. As you or I may not NEED this kind of security, I'm sure you can think of someone who does.
Obviously, there would be two levels of privacy/security... Connections between 2 black phones and everything else. So who utilize a black phone? How about corporations and governments? Law offices, professional sports teams, or doctors and hospitals.
Now, even though I do not NEED this, if it was affordable, I would heavily consider it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I understand what you are saying and I completely agree with you. It looks like a device that corporations and the government would "benefit" more than regular users. Either way, It won't fix 90% of all the problems people face when it comes to staying safe against privacy/security breaches. I truly believe that they are using the whole NSA scandal momentum to make people believe that they are safe/secured if they buy this phone.
P.S: Nice quotes.
I saw this phone.
It isn't an answer to every privacy issue.
What its an answer to is, not having to agree to an android apps permissions to gain access to the app.
These apps don't make their money off the app sales, they make their money sending information to retailers.
Retailers own the world.
The question I still pose is... What's wrong with retailers knowing where you are?
There's nothing you can do about the government. They won't let us make things that are government proof, nor would they (The retailers ) want to.
But, what's wrong with these apps fine tuning my specific desires to my Location?
You can't stop people from stealing your identity. The hacker/firewall paradox is, for every walk you build, they will build a taller ladder.
The only thing really close to full privacy in data sending is, that light source that sends data. It's a light bulb, and the light has data in it, a sensor receives it. It can be held within the walls of a room. But that only effects a closed circuit type system. If that light source is connected to the Internet, then game over.
Why do you think record companies and movie companies keep their computer systems offline and deal in only physical media? A hacker will get into anything I'd you give him the tools and time.
This phone gives a sense of security that is non existant
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My Theme ( Taking Requests )
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SaintCity86 said:
I saw this phone.
It isn't an answer to every privacy issue.
What its an answer to is, not having to agree to an android apps permissions to gain access to the app.
These apps don't make their money off the app sales, they make their money sending information to retailers.
Retailers own the world.
The question I still pose is... What's wrong with retailers knowing where you are?
There's nothing you can do about the government. They won't let us make things that are government proof, nor would they (The retailers ) want to.
http://forum.xda-developers.com/showthread.php?t=2658527
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nailed it
The problem is Android itself. Thanks to Xprivacy, it's a lot easier to control what leaks out of your device. Personally I'd rather see more encryption mechanisms than this. FFOS seems to be on the right path
There Is nothing you can do to stop identity theft.
Nothing.
And there is nothing you can do to do the government from tapping your lines.
You want a safer form of communicating, send Voice recordings over text.
That's an entirety separate warrant, and harder to get. Other than that. It's hopeless
You've Just Been Tapatold ♧♢dbombROMv3.4♤♡
My Theme ( Taking Requests )
http://forum.xda-developers.com/showthread.php?t=2658527
d1rX said:
FFOS seems to be on the right path
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I think you mean FOSS[1] = Free and Open Source Software. Anyway, I fully agree, in fact, that is the ONLY way. Closed source encryption programs can't be 100% trusted by definition. There might be security flaws, intentional or not.
Anyway. the NSA has backdoors to every operating system[2], so if you're really a target, they get you. Also, there are more than enough security holes in the layers under the operating system[3].
I think what these phones are supposed to do is bring end-to-end encryption for e.g. industry users so they don't get spied on. The NSA and the US government can get their hands on encryption keys for servers like in Lavabits case[4]. But this is the transport encryption. The data is, if not otherwise secured, available in plain text on the servers of providers. This also means, the officials can decrypt ANY data that comes in, not just the one of actual targets.
Now, end-to-end encryption makes sure even the provider can't see your data in plain text because you encrypt and decrypt it on your device. What Blackphone does is, it uses the apps from Silent Circle, a closed source encryption programm for VoIP and messages. Although the owner of that company is the well trusted cryptographer Phil Zimmerman, one can never be sure.
That's a good point. how a non blackphone device is gonna decipher the encryption? how is it going to get the key? How can a non blackphone device even a establish the same "secure" connection?
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You can install and use Silent Circle on any(ok, a lot of) phone(s). Just make sure you don't have additional malicious software installed. Any yes, it costs $100/year or so. And you get a subscription for SpiderOak, sort of a Dropbox but they encrypt the data before uploading. Any you get a better overview over what app uses what permissions. A few extra tweaks basically.
Alternative: Android Phone with CyanogenMod/Replica. TextSecure for messages, RedPhone for VoiP and owncloud for files. Way cheaper too, and open source, also made by well respected cryptographers like Moxie Marlinspike[5]
[1] de.wikipedia.org/wiki/Free/Libre_Open_Source_Software
[2] zerohedge.com/news/2013-09-08/nsa-has-full-back-door-access-iphone-blackberry-and-android-smartphones-documents-re"]backdoors to every operating system
[3] forum.xda-developers.com/showthread.php?t=2530044
[4] techdirt.com/articles/20131002/17443624734/lavabit-tried-giving-feds-its-ssl-key-11-pages-4-point-type-feds-complained-that-it-was-illegible.shtml
[5] thoughtcrime.org
if they want to spy on us they can ... that's it...
More info?
Hi all - looking for more info on this phone - just joined XDADev to post this.
Specifically, what brands might this hardware be found under? Know it's a Tinno S8515 but have yet to find out anything about that; seems like Tinno generally makes phones for other companies?
Any help is appreciated!
Best,
-Cx
:cyclops::cyclops::cyclops:
The greatest challenge to securing a phone is not the OS or the apps running on it, it's the baseband. We have known for well over 30+ yeasr how to harden a *nix based system (like AOS), but we haven't even started to question WTF is going on in the closed source 10-100 MB baseband RTOS, which have fulll access to your entire FS and the most important phone operations, like SIM, RF, EMMC etc etc.
Only forcing the corrupt modem OEM's to release the sources of the Baseband firmware could improve the situation. This will never happen, unless there is another baseband Snowden out there somewhere...
We already know that the BP/CP FW is extremely insecure, and relies almost solely on obscurity as their main mechanism of protection. If this was not the case, the iPhone unlock developers would have been fekked long time ago, and the rest of us would sit around with SIM/network locked bricks filling up our bookshelves.
Unfortunately the greatest majority of the millions of XDA members are completely carefree about this issue and are only happy as long as they can "tweak some ROMs". So this will never be the place to find/see any serious baseband reversing, no matter how important it would be from a security standpoint.
So to summarize, your Qualcomm baseband will continue to send your exact GPS coordinates to the network provider at will, without you ever knowing, and without anyone (here) caring. So goes for the FM transmitter that is part of the baseband FW in both Intel and Qualcomm based phones. Do you have control over that? Never.
Only a serious long term spectrum analysis study could reveal whats going on there, where and when you're not (able) to watch.
This phone is the biggest scam lol.
hyshys said:
Saw news about this and came here to seek out does any1 have opinions about it.
i wonder, does the safety come from hardware or is it the OS what makes this so safe.. if it is the OS, i hope some1 smart enough makes custom rom for this.
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I was wondering this too. If it is only the rom (just like the $1300 pwnphone). It should be port-able
iliass01 said:
I was wondering this too. If it is only the rom (just like the $1300 pwnphone). It should be port-able
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Blackphone. - no hardware security, just software, and most of it is NOT open source. Some here (@SaintCity86 , @repat) has their points, and they are mostly right! If you want some security (and I said some!!!), then get rid of most of your apps (permission check and some common sense), all Google apps (yes, all of them), install a paid (not free) and high quality VPN software, don't use the phone feature (only data sim-prepaid), get an internet phone number (with no personal details), use end to end encrypted apps to make calls and send and receive texts, install Xposed and Xprivacy (or any other variant) and limit even more the apps you have on your phone. Don't use it as your only phone, but as a secure device and share your number and other infos with trusted people! In this case, maybe, you will be able to add some layer of security and actually be able to use it. And most important, don't give your phone in the hands of anyone! It is a bit paranoid, but it's the only way! But, don't be fooled! You can have some security, only if you stay under the radar, and don't gain some attention. If yes, then you have no luck! Personally, I have seen the Blackphone, and tested it for some time, and I am not really convinced it can be trusted.
Good luck!
Andronote3 said:
I really don't see how this phone is gonna change anything. Apps and websites have keyloggers, You still need a carrier to get service from and they have control of all your traffic. What about radio frequencies that can be intercepted, IP addresses, GPS chips sending signals to satellites, baseband and firmware are connected thru the cell towers of the carrier. I'm starting to think this phone is a scam.
They said nothing about how they're dealing with all this. They are probably using the whole NSA scandal momentum to fool people into believing they are safe if they buy this phone.
Sent from GNote 3 rooted with kingo.
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Would just like to correct this common misconception, GPS is one way.
GPS receivers as found in your phones, or navigation systems, receives GPS signals only. Nothing gets sent to satellites in this process, the algorithm is purely one way.

Verizon refuses to publish my reviews of the GS5

I've submitted two reviews on the Verizon website giving my honest opinion of the device. They have denied posting both times due to what they say violates the guidelines. Admittedly, my first review was rather harsh. After the first denial, I went back and read the guidelines and posted a very toned down version. I didn't post anything that was specifically prohibited in the second review. They did not see it that way and denied posting the second version for the same given reason. Apparently, Verizon will not tolerate ANY criticism of their company by reviewers.
Here are their guidelines:
Verizon values your feedback!
When writing your review, please consider the following guidelines:
Focus on the product and your individual experience using it
Provide details about why you liked or disliked a product
All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
Obscenities, discriminatory language, or other language not suitable for a public forum
Advertisements, “spam” content, or references to other products, offers, or websites
Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
Critical or spiteful comments on other reviews posted on the page or their authors
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
What is the text of your review?
KarlStyles said:
What is the text of your review?
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I didn't keep my exact text, but this is pretty close to what I said in my edited review:
Samsung did a great job designing this device. Why isn't this device sold with an unlockable bootloader as the manufacturer intended? Power users should be able to use their own property as they see fit as long as it doesn't break any laws.
I'm disappointed that Verizon chose not to offer the 32gb version of this phone. Because of the way that Android manages memory, many apps can't be moved to the Micro SD card. For users that need a lot of apps, memory will quickly become an issue.
I'm not happy that the phone is sold loaded down with software that is designed to promote sales and marketing of other products and I'm not allowed to disable or uninstall it.
They own the site so they're entitled to filter content as they see fit.
Sent from my SAMSUNG-SM-G900A using xda app-developers app
mike163 said:
I didn't keep my exact text, but this is pretty close to what I said in my edited review:
Samsung did a great job designing this device. Why isn't this device sold with an unlockable bootloader as the manufacturer intended? Power users should be able to use their own property as they see fit as long as it doesn't break any laws.
I'm disappointed that Verizon chose not to offer the 32gb version of this phone. Because of the way that Android manages memory, many apps can't be moved to the Micro SD card. For users that need a lot of apps, memory will quickly become an issue.
I'm not happy that the phone is sold loaded down with software that is designed to promote sales and marketing of other products and I'm not allowed to disable or uninstall it.
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I don't disagree with anything you said, but it does fall out of their guidelines. It is more a complaint against Verizon than a review of the phone. Maybe the way to go about it is to rephrase it more like a product review. For example, instead of generalizing on limited apps to card, phrase it as your experience. Something like "unlike previous phones, the new android system didn't let me move as many apps to the external card. As a result, I find the 16 gb storage is filling up quickly." Then move to disappointed that Verizon doesn't have 32gb version.
Similarly you can mention that the device runs ok, and Samsung added a feature to turn off system apps in order to conserve battery and reduce clutter. But then move to however there is a lot of bloat that can't be turned off.
I'm not sure what to do with the rooting portion, maybe keep it as a final note rather than making that your main point. I would also add a starting statement of "I've used the phone for x days and here's my impression so far". That may be enough to qualify it to their standard.
Btw, you didn't mention the fact that Verizon disabled two of the main advertised features of the phone - download boost and finger print payments.
You must be maintain guidelines.. All time..
I'm considering going back to T-Mobile over the S5 root issues. It gets worse and worse each year with them. I've been a loyal customer for 10 years and they took my unlimited away, bloated my phone with apps, raised rates and now they pretty much don't allow the truth to be told on their site. I've been due for an upgrade for a LONG time and I think I might take up t-mo's buy out your contract thing just to stick it to them.
1timer said:
I'm considering going back to T-Mobile over the S5 root issues. It gets worse and worse each year with them. I've been a loyal customer for 10 years and they took my unlimited away, bloated my phone with apps, raised rates and now they pretty much don't allow the truth to be told on their site. I've been due for an upgrade for a LONG time and I think I might take up t-mo's buy out your contract thing just to stick it to them.
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I'm debating going with you to be honest.
thewebsiteisdown said:
I'm debating going with you to be honest.
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Me too. Another Cincinnatian here as well. Shame T-Mo coverage isn't that great here. Neither is Sprint...only good ones are VZW and ATT and C-Bell (now VZW! I think I am gonna puke).
SOCOM-HERO said:
Me too. Another Cincinnatian here as well. Shame T-Mo coverage isn't that great here. Neither is Sprint...only good ones are VZW and ATT and C-Bell (now VZW! I think I am gonna puke).
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Look what I just read.
http://www.smh.com.au/technology/te...s-browsing-to-advertisers-20140426-zqzzq.html
thewebsiteisdown said:
Look what I just read.
http://www.smh.com.au/technology/te...s-browsing-to-advertisers-20140426-zqzzq.html
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Do you know that every other provider DOESN'T do this? Doubt it's just VZW.
jmill75 said:
Do you know that every other provider DOESN'T do this? Doubt it's just VZW.
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Verizon has their phones locked down completely and T-mobile doesn't. There for I can rid the problem with T-mobile pretty easily, not so much with Verizon. That's my point what's yours?
thewebsiteisdown said:
Verizon has their phones locked down completely and T-mobile doesn't. There for I can rid the problem with T-mobile pretty easily, not so much with Verizon. That's my point what's yours?
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LOL, yes you may be able to get rid of carrier IQ type programs running on your phone. Not sure what this has to do with TMOBILE seeing what websites you are visiting using there network and selling this to advertising companies etc....
Ex 2: Just because I run Chrome in incognito mode doesn't mean Time Warner doesn't monitor my traffic.
Back to you, whats your point, you said it like "OMG LOOK AT WHAT I JUST READ" "BAD VERIZON"
LOLOLOLOLOL
jmill75 said:
LOL, yes you may be able to get rid of carrier IQ type programs running on your phone. Not sure what this has to do with TMOBILE seeing what websites you are visiting using there network and selling this to advertising companies etc....
Ex 2: Just because I run Chrome in incognito mode doesn't mean Time Warner doesn't monitor my traffic.
Back to you, whats your point, you said it like "OMG LOOK AT WHAT I JUST READ" "BAD VERIZON"
LOLOLOLOLOL
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Almost all mega-corps data mine like crazy. Fine. Discover that I like rooting on XDA, have a facebook account, play video games...I don't care.
What I do care about is being able to do what I want, when I want with my device. VZW doesn't seem to care about the customer at all anymore.
SOCOM-HERO said:
Almost all mega-corps data mine like crazy. Fine. Discover that I like rooting on XDA, have a facebook account, play video games...I don't care.
What I do care about is being able to do what I want, when I want with my device. VZW doesn't seem to care about the customer at all anymore.
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Click to collapse
Exactly thank you for summing it up for me.
VZW, and ATT, are required by law to allow you to network unlock the device, not boot loader unlock. The carrier covers warranty claims on the device, therefore it is in their interest to minimize the amount of damage "power users" can do to their devices
in my opinion, this trend of carriers locking bootloaders is the direct result of unscrupulous "modders" sending in for warranty or insurance claims after bricking their devices.
finally, we are by far the minority of smartphone users. a very very small percentage of Samsung, or the carriers, customer base and we DO have other options. the Nexus line, HTC with their unlockable bootloaders, GPE, and Dev edition devices.
/rant sorry
Russ77 said:
great input, thanks.
call it whatever you want, companies are in business to make money. if they're giving up profit margin due to fraudulent warranty claims on modified devices, they're well within their rights to sell locked devices.
was anyone here really surprised that the s5 is locked? really?
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How much profit has been lost on this? $10k? $1 million? If you took the entire user base of XDA or any other tech forum and had all of them return broken phones, then you'd attention of a company like VZW. Otherwise, they don't care. They just want to pick a fight they can win easily and make the "modding" community look bad because 1% have not followed directions or are just plain dumb.
A) if you bring in a rooted device that is bricked, they won't even offer you a claim
B) How many people are dumb enough to spend hours on XDA and other sites following instructions and asking questions, only to just give up and go back to VZW/ATT with their bricked phone and say "Idk how this happened?"
Please. These companies aren't in business to make money, they are in business to advance an agenda for shareholders while raking in the money from consumers who have a rapidly disappearing range of options to consider. Cincinnati is a great recent example. Our local provider just got bought out by VZW and at the same time, laid off a decent chunk of staff to make way for the corporate shift. All the while, these same companies lie to the customer with their marketing fluff.
I am not an advocate for one carrier over another, as I have no vested interest in any one of them over another. However, I will say that T-Mo's "in your face" approach to their new marketing is quite polarizing to the rest of the status quo in the industry of "corporate bs doublespeak" where one day you have a contract for $99/mo unlimited everything, and the next, you are paying $130 with a data cap. (Which happens to be what happened to me).
If the PC industry was this way, we wouldn't have half the progress we have seen in the last 20 years. Instead, the PC industry (mac included) embraced unique user created content (hackers included) and actually employed some of those who were great at it to work for them. But, NO, not in the telecom industry. It is the most ridiculous double standard.
So yes, these companies can go shove it. I'm done here. I won't be getting an S5 or and HTC M8 at this point. I have analyzed the phones and neither one is getting the "ok" from me anyhow. I just think it is very interesting how much a company is willing to combat what the "android community," if you can even call it one, has become.
A bunch of polarizing, angry tech loving people who never agree on anything, myself included. Get me out of here. I'm done.
Make it easy on yourself. Don't buy Samsung-Verizon ****. I got an m8. Sharp looking phone, rooted and unlocked in days. Even if you rock stock, there is far less bloat. Sense isn't the steaming pile that touchwiz is. And they sell 32 GB for the same price as this unholy garbage.
SOCOM-HERO said:
Me too. Another Cincinnatian here as well. Shame T-Mo coverage isn't that great here. Neither is Sprint...only good ones are VZW and ATT and C-Bell (now VZW! I think I am gonna puke).
Click to expand...
Click to collapse
I'm from NKY and just switched from sprint to T-Mobile. I don't get LTE in NKY, and I haven't been to Cinci yet since the switch. That being said, my coverage has been pretty good and so long as I'm in anything resembling civilization I pretty much always get 4g (5-10Mbps). It's not all bad, and hopefully LTE is on the way, Unlimited data is nice, and I have JUMP, so being able to upgrade yearly is awesome as well.
1timer said:
I'm considering going back to T-Mobile over the S5 root issues. It gets worse and worse each year with them. I've been a loyal customer for 10 years and they took my unlimited away, bloated my phone with apps, raised rates and now they pretty much don't allow the truth to be told on their site. I've been due for an upgrade for a LONG time and I think I might take up t-mo's buy out your contract thing just to stick it to them.
Click to expand...
Click to collapse
They didn't take away unlimited, they basically forced you to opt out of that option in order to pay for contract price phones when you upgrade. I've never had the unlimited, so it's nothing I really bothered to complain about. I did however, end up doubling my coverage for the same price one day 2 years ago when I was on the My Verizon app, and noticed they were offering it. Of course they didn't bother to advertise it anywhere else though.
I will never lose Verizon. I know it sucks how freaking crazy they are locking everything, but there are Devs out there who always find a way. I can not simply give up the best coverage just for root. As much as it might suck one day, not being able to actually use your phone due to **** service would be even worse.
---------- Post added at 12:54 AM ---------- Previous post was at 12:49 AM ----------
k.electron said:
Make it easy on yourself. Don't buy Samsung-Verizon ****. I got an m8. Sharp looking phone, rooted and unlocked in days. Even if you rock stock, there is far less bloat. Sense isn't the steaming pile that touchwiz is. And they sell 32 GB for the same price as this unholy garbage.
Click to expand...
Click to collapse
Samsung phones are superior to HTC. Not just my opinion, but basically backed up by facts. S5 has the best display on the market, hands down. Faster processor, better camera, better layout, better extras. The only thing the HTC has over the S5 is exterior speakers, but honestly, who even uses them that much? You're either listening to music on your headphones, or plugging the phone into better speakers anyways

[Poll] Do you think Verizon has the right to lock the S6 bootloader (or any)?

I mean come on seriously Verizon in my opinion already charges too much just for their data plans and then you pay for a $600 phone on top of it that you can't even mod, no flashing AOSP for you, no experimenting with the phone that you OWN! I switched to T-Mobile a few weeks ago just for this reason I found out TWRP came out for the S6 on T-Mobile and then I thought no way am I going to miss out on CM and other AOSP ROMS I love having the ability to change my kernel and ROM sure there is SafeStrap which I don't really know when that will come out for Verizon S6 but you can't install AOSP ROMS on it there is no REAL freedom until you have an unlocked bootloader.
I made this to see how many people think like me when it comes to Verizon locking bootloaders.
Do you think Verizon owns their phones and they have every right to lock down their phones?
Or do you think you are paying these crazy amounts of money for a phone you can't even customize?
If you want to comment saying why you chose your answer that would be great! You don't have to though.
Edit: worded wrong The thing that should replace yes is "I think having a locked bootloader is fine".
I could either have an unlocked bootloader on a network with terrible service or a locked boot loader on a fantastic network. I choose the latter. Got lucky we got root but I wouldn't lose sleep over it. I would have gotten the nexus 6 if I was still that into Roms. Root will keep me very happy.
Sent from my SM-G920V using Tapatalk 2
hopesrequiem said:
I could either have an unlocked bootloader on a network with terrible service or a locked boot loader on a fantastic network. I choose the latter. Got lucky we got root but I wouldn't lose sleep over it. I would have gotten the nexus 6 if I was still that into Roms. Root will keep me very happy.
Sent from my SM-G920V using Tapatalk 2
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Click to collapse
I understand Verizon has the best service but I am saying wouldn't it be nice to have both an unlocked bootloader for easy root and custom recoverys AND the nice Verizon service. Thanks for the response
ethanscooter said:
I understand Verizon has the best service but I am saying wouldn't it be nice to have both an unlocked bootloader for easy root and custom recoverys AND the nice Verizon service. Thanks for the response
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Omg yeah that would be THE best lol. If only the nexus 6 wasn't so big
Sent from my SM-G920V using Tapatalk 2
hopesrequiem said:
Omg yeah that would be THE best lol. If only the nexus 6 wasn't so big
Sent from my SM-G920V using Tapatalk 2
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Click to collapse
Then vote no lol that is what the poll is about no means having both unlocked bootloader and great service on the galaxy s6.
xD
Isn't your first option misleading thus skewing everyone to vote for the 2nd option? Wouldn't it be more fair to have the first option read
"Is it OK that Verizon makes the phone extra secure by locking the bootloader"
They do not own the phones unless you are leasing yours. I am also not seeing the point of this poll...to show how many here in a rooting hacking development site are unhappy because they can't do anything with the phone? I understand your frustration, I am just trying to see the point here.
Maybe you should ask if Verizon has the right to gain more commercial and military contracts by making the phone secure. Just playing devil's advocate here.
Isn't this poll akin to asking a group of kids "Who wants ice cream?" Just sayin'
KennyG123 said:
Isn't your first option misleading thus skewing everyone to vote for the 2nd option? Wouldn't it be more fair to have the first option read
"Is it OK that Verizon makes the phone extra secure by locking the bootloader"
They do not own the phones unless you are leasing yours. I am also not seeing the point of this poll...to show how many here in a rooting hacking development site are unhappy because they can't do anything with the phone? I understand your frustration, I am just trying to see the point here.
Maybe you should ask if Verizon has the right to gain more commercial and military contracts by making the phone secure. Just playing devil's advocate here.
Isn't this poll akin to asking a group of kids "Who wants ice cream?" Just sayin'
Click to expand...
Click to collapse
Good post. I agree.
I didn't take the poll because I feel Verizon can do whatever they like since I knew all of it up front, yet the first choice also includes an untruth....that Verizon owns the phone.
I own my phone, and I think Verizon made their choice clear before I purchased it.
Buyer beware.
Also....if you think they are just getting rich from us....I suggest you buy Verizon stock and share in the wealth.
The poll has 2 selections which are both invalid.
Bottom line is, if you wish to connect your device to the Verizon network, your device should follow their standards. Don't see a problem with that. If standardizing and locking devices keeps the network superior, I support them.
Unlocked Bootloader Is A Major Disincentive To Change Devices
As many are saying, I will not change devices (currently, Verizon HTC M8), unless I can properly mod my new device with root and recovery, and the unlocked bootloader is the absolute prerequisite for this ability to produce the optimal features, performance, and aesthetics in any new device.
Verizon made a marketing choice between selling supportability and network costs (no root means all phones allegedly have the some OS and basic settings, network has been discussed) or the cost of hiring people for support that can do more than read a script and follow a flow chart, which is what would be needed if they allowed for rooting. Also, think of the variety of phones. If they sold one brand of phone, and maybe only 2 or 3 of that brands models, supportability would not be as much of an issue.
Do I like being locked out from under the hood of my phone? No, of course not. Why else would I be on this site??
Do I understand their reasoning? Yes! Good technicians are not cheap. The person you call for tech help probably starts at under $12 an hour, and *might* have an A+ certification.
I'd rather have good cell service at a relatively reasonable rate and a variety of smartphones to choose from than pay how ever much extra it would cost to hire actual technicians to troubleshoot the myriad of issues opening the bootlocker would cost. Even with the "If you brek in, you don;t get support" type wanings, they would still have to pay hundreds iof not thousands of manhours for all the schmucks that would go in, unlock their phones, throw on custom ROM, or just start deleting files, and still call Verizon Support to fix it.
Source of my opinion - I have worked tech support for years. No amount of warnings, labels, etc will prevent customers for demanding you fix their stupidity, even when they admit that is the problem.
hopesrequiem said:
I could either have an unlocked bootloader on a network with terrible service or a locked boot loader on a fantastic network. I choose the latter. Got lucky we got root but I wouldn't lose sleep over it. I would have gotten the nexus 6 if I was still that into Roms. Root will keep me very happy.
Sent from my SM-G920V using Tapatalk 2
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Click to collapse
Best network is very subjective to the area/region your in the most. In southwestern Ohio it is defiantly NOT the best network.
But I agree with OP on we should be allowed to unlock bootloader.
bkeaver said:
Best network is very subjective to the area/region your in the most. In southwestern Ohio it is defiantly NOT the best network.
But I agree with OP on we should be allowed to unlock bootloader.
Click to expand...
Click to collapse
THANK YOU!!! It's like seriously we just want to use CWM or TWRP on OUR PHONES WE PAID FOR it is just ridiculous how they expect us to pay all this money for a phone that we own that we can't even modify!
Unfortunately all the b**ching and complaining isn't going to change that anytime soon I'm afraid
While I hate restrictions and censorship and over-protectiveness, I realize big red will only change when the market demands it. Unfortunately, we're too small a percentage of said market for the other players to even speak about bootloaders and root access, much less convince Verizon that they need to change. All Verizon cares about is the bottom line $$$, and apparently locking down everything is more profitable than attracting xda members to their network. As if they need the money, lol. I live in an area where there is only one choice, so I take what I can get.
I agree, the poll question is totally like asking a bunch of dairy-tolerant children if they want ice cream. I'd rather see something like "if you could pay more and waive any software support for a mobile device that has an unlocked bootloader, would you and how much more would you be willing to pay?" I suppose that question was sort of answered with the Google Edition devices (answer: $450 was too much for most) and sort of with the Nexus devices. I would pay at least $100 personally for an open bootloader, and probably waive the warranty completely. How could this not make Verizon money. Oh and my problem with the Nexus devices was the network exclusivity and then the Nexus 6 just being too big.
The real problem is there is no good developer program with Verizon or Samsung. If you buy a dev edition phone you are stuck with the OS that comes on it and Samsung's dev program is terrible. Verizon needs to create a good dev program with unlocked and not supported phones but give access to OTA updates. It's that simple...
MOS95B said:
Verizon made a marketing choice between selling supportability and network costs (no root means all phones allegedly have the some OS and basic settings, network has been discussed) or the cost of hiring people for support that can do more than read a script and follow a flow chart, which is what would be needed if they allowed for rooting. Also, think of the variety of phones. If they sold one brand of phone, and maybe only 2 or 3 of that brands models, supportability would not be as much of an issue.
Do I like being locked out from under the hood of my phone? No, of course not. Why else would I be on this site??
Do I understand their reasoning? Yes! Good technicians are not cheap. The person you call for tech help probably starts at under $12 an hour, and *might* have an A+ certification.
I'd rather have good cell service at a relatively reasonable rate and a variety of smartphones to choose from than pay how ever much extra it would cost to hire actual technicians to troubleshoot the myriad of issues opening the bootlocker would cost. Even with the "If you brek in, you don;t get support" type wanings, they would still have to pay hundreds iof not thousands of manhours for all the schmucks that would go in, unlock their phones, throw on custom ROM, or just start deleting files, and still call Verizon Support to fix it.
Source of my opinion - I have worked tech support for years. No amount of warnings, labels, etc will prevent customers for demanding you fix their stupidity, even when they admit that is the problem.
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It has nothing to do with hiring technicians to fix rooted phones...that is such a small small percentage of actual sales and technical errors. It is purely to provide maximum security for Exchange services for commercial and military contracts. AT&T and Verizon Samsung phones were rated the most secure phones on the market. And boom in came the dollars and contracts.
Any technician can drop the phone on their jig and push go for an Odin reset and restore to factory stock.
You all are taking this personal and it is not..blocking root or blocking kernel flashing (AOSP) was a side effect, not the intention of making it secure.
There are a lot of things that you choose to spend a lot of money on but cannot do what you want with. Here is the analogy, you buy Verizon because of the network...you spend $200,000 on a house in a good neighborhood. You cannot park your boat in your own driveway..why? Because the Home Owners Association for that nice neighborhood says you can't. You made your choice when you purchased this device knowing it was locked down as that has been the history of Verizon and AT&T for the past few devices.
bkeaver said:
Best network is very subjective to the area/region your in the most. In southwestern Ohio it is defiantly NOT the best network.
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Then why did you choose Verizon?
---------- Post added at 10:07 AM ---------- Previous post was at 10:07 AM ----------
KennyG123 said:
It has nothing to do with hiring technicians to fix rooted phones...that is such a small small percentage of actual sales and technical errors. It is purely to provide maximum security for Exchange services for commercial and military contracts. AT&T and Verizon Samsung phones were rated the most secure phones on the market. And boom in came the dollars and contracts.
Any technician can drop the phone on their jig and push go for an Odin reset and restore to factory stock.
You all are taking this personal and it is not..blocking root or blocking kernel flashing (AOSP) was a side effect, not the intention of making it secure.
There are a lot of things that you choose to spend a lot of money on but cannot do what you want with. Here is the analogy, you buy Verizon because of the network...you spend $200,000 on a house in a good neighborhood. You cannot park your boat in your own driveway..why? Because the Home Owners Association for that nice neighborhood says you can't. You made your choice when you purchased this device knowing it was locked down as that has been the history of Verizon and AT&T for the past few devices.
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Click to collapse
This.
Squintz said:
Then why did you choose Verizon?
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To be honest I was all set to go back to att from tmobile but att pissed me off and I had never been on verizon so I went with them because of all the rave reviews about better network. Now we're kind of stuck for the time being.
This poll is stupid. Of course they have the right. They don't have to sell you the phone on their network. They're also not forcing you to stay, you could easily leave. Wonders of capitalism.
Disclaimer: Not saying I agree with it, but they certainly have the right.
KennyG123 said:
It has nothing to do with hiring technicians to fix rooted phones...that is such a small small percentage of actual sales and technical errors. It is purely to provide maximum security for Exchange services for commercial and military contracts. AT&T and Verizon Samsung phones were rated the most secure phones on the market. And boom in came the dollars and contracts.
Any technician can drop the phone on their jig and push go for an Odin reset and restore to factory stock.
You all are taking this personal and it is not..blocking root or blocking kernel flashing (AOSP) was a side effect, not the intention of making it secure.
There are a lot of things that you choose to spend a lot of money on but cannot do what you want with. Here is the analogy, you buy Verizon because of the network...you spend $200,000 on a house in a good neighborhood. You cannot park your boat in your own driveway..why? Because the Home Owners Association for that nice neighborhood says you can't. You made your choice when you purchased this device knowing it was locked down as that has been the history of Verizon and AT&T for the past few devices.
Click to expand...
Click to collapse
Excellent analogy! In that same mindset though, Cox cable didn't paste a giant tramp stamp on my garage door because there the internet provider of my home. Just sayin ?

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