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Screen goes crazy during call?

Got a new tp2 from sprint. whenever i make a call it flips to home screen then off then back over and over. Also when I call voicemail, the keypad never comes up until i press keypad and while i am listening it goes back to home screen then turns off. whats going on? dam its annoying!

I'm having a similar issue. When ever I remove the phone from my ear while I'm still on a call it goes to the home screen. Very annoying. It will work as it's suppose to some of the time but I'd say 95% of the time I have this issue. Hopefully someone comes out with a fix for this.

Me too (I'm on TMobile). Also, at the end of the call when it asks if you want to add to contacts, it flips back to home if you don't respond fast enough. But the worst is when I'm dialing in for voice mail and need the touchpad; it flips to home and I have to hit the bottom left hard button to get back to the phone.
I assume it's something to do with the way it turns off the touch screen based on the proximity sensor when it's up by your ear, then turns it back on again as you move away from your ear, so no doubt there's a setting somewhere to adjust that.

same here... during a call the screen goes on and off several times. may be light sensor.... who knows

anything that prompts you to make choices by picking numbers becomes a pain unless you use speakerphone. really hoping for a fix

I have no clue if this will last but I changed the setting to lock the phone if it's unused from 30min to 1hr and that seemed to work for now. Changed it back to 30min to double check, it happened first try during the call but worked properly after.

the way its supposed to work is, when you put the phone to your ear the screen goes out when you pull it away it will come on to the call status screen(not the keypad, unless you push keypad then it should stay on keypad,but if you put it to your ear it will go off, when you pull it away it will come back on to the keypad.)this feature is so you do not push buttons with your face.

Same issue...
Orginally seemed to keep on the call status screnn, but now moves to the home screnn when pulled from head.
Any fix would be apprecaited...

[Q] How do you make phone button recognition better?

I've really enjoyed my Skyrocket (switched from iPhone 4), but I have to say by far my biggest complaint since using this phone is trying to talk on the phone. I can't talk two minutes without suddenly hitting a bunch of keypad keys, making all kinds of beeping noises, which then typically mutes the line. I take the phone away from my face, wait for the screen to return from black (typically takes about 5 seconds), then I go back and unmute the phone and return to talking. Or it just puts them on hold. This is such a prolific problem that I find myself screaming profanities at my phone on a daily basis lol. It's really extremely frustrating. My google-fu has lead me to NO answers, which amazes me because I figure this HAS to be more common of a problem. I've tried holding my phone so many different ways - making sure my face is making contact with the whole phone and pressing hard, holding just the top half to my ear and holding lightly, attempting to make no contact at all - no matter what I try, I still hit this problem an unfortunate number of times per conversation. Is there no app in the market that tries to improve face-touch recognition or anything like that?

When you make the call push the power button to lock it

xcrazydx said:
When you make the call push the power button to lock it
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Oh. See, on the iPhone, that ends the call, so I didn't think of that. Thanks!

mrmonkey3319 said:
Oh. See, on the iPhone, that ends the call, so I didn't think of that. Thanks!
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There is a setting to make the power button end the call as well

shouldn't his proximity sensor kick in? When i make a phone call, as soon as i put the phone to my face the screen shuts off

icenight89 said:
shouldn't his proximity sensor kick in? When i make a phone call, as soon as i put the phone to my face the screen shuts off
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Yeah that works fine on mine. He may have disabled the sensor in settings, or it wasn't on by default for some reason

Settings/Call/Turn on Proximity Sensor.
If this is checked off your screen should go dark when you put your face up to it (and no buttons getting pushed...)

[Q] [Nexus S] Ear speaker mutes constantly when proximity sensor blackens screen

Some kind of weird problem here; everytime i make a call and want to hold my phone to my ear the following happens:
- My screen turns to black (normal behaviour)
- Simultaneously my ear speaker mutes for as long the screen is black
- My screen almost instantly turns on again, turning on my ear speaker too
- This continues to happen as long as i hold my phone to my ear, so my ear speaker goes on-off-on-off-on-off, i cannot make a conversation like this.
The strange thing is, when i remove the phone from my ear, preventing the proximity sensor to see my face and to black the screen, nothing happens and the ear speaker keeps on (so is the screen).
Any idea how this could be caused? When i opened my phone recently, i noticed that there is a ribbon cable damaged (the ear speaker one, i thought it was the (-) side, the (+) is still connected).
Could this be the reason of my ear speaker simultaneously muting when the screen is turning to black? I don't see the relation to those two things happening.
Thanks!

have the same problem with mine, anyone has any ideas?

Same here
I am having this same issue.
It started all of a sudden around June 28th. I submitted a bug report to google approximately two weeks ago and haven't heard anything back. Hopefully, the Jelly Bean update will fix this issue if it isn't corrected sooner.
For now, I just hold the phone horizontally with the screen facing upwards to prevent the screen from turning off and killing the audio.

Official Bug Report
Since I am still experiencing this issue I have posted the issue on Google's Android support. If you are also experiencing this problem please go here <code(dot)google(dot)com/p/android/issues/detail?id=36595>, leave a comment, and follow along as we hope to get this solved.

[Q] phone puta callers on hold automatically?

Occasionally when on a call, my phone will put the person on hold. I don't realise this until the person on the other end doesn't respond, and the solution is always to move the phone from my head, and take them off hold. It sometimes happens several times during the same calL. Any ideas?

Conzo427 said:
Occasionally when on a call, my phone will put the person on hold. I don't realise this until the person on the other end doesn't respond, and the solution is always to move the phone from my head, and take them off hold. It sometimes happens several times during the same calL. Any ideas?
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Settings -> Motions and Gestures. Turn off the mute one.

That makes sense! Thanks!

Thanks for that- thought it was just me mashing mute when the phone was held up to my ear!

well I thought that would work, but I guess not... any other ideas?

Question Phone keeps muting during calls

I'm assuming I'm holding the phone wrong and the proximity sensor is allowing touches. When the other party couldn't hear me I saw that I was no longer even on the phone screen anymore, and couldn't figure out how to get back before they hung up. For anyone not having this problem or figured out how to fix it: Do you hold your phone a certain way, is it touching your face, away from your face. How far away?

Happend to me recently. Try to put the phone to ear by speaker first (where sensor is).