Tmobile.... Issues? - ONE Q&A, Help & Troubleshooting

Hey all, i just got a one plus one, i came from a nexus 5. Well, the first thing i noticed with the oneplus was my signal is just jumping up and down all over the place. Now, im not really sure if its a big deal yet because despite the LTE signal in the status bar jumping up and down, i still have service and everything seems to work. But, if i go into settings and check the dbm it is fluctuating, maybe from 89 to 95dbm. Now, if i recall correctly, i believe my n5 would do the same, but my lte icon wouldnt be jumping up and down all the time, even when just sitting in one spot. What do you guys think? Just a icon glitch? Or do you think its the phone?
Sent from my Oneplus One using xda Forum

Related

[Q] I9020A Radio Problem..some help??

Good morning.
I have a problem ..
I have a Nexus S I9020A and installed the ICS of the beam, but not really like.
But now the problem is that sometimes I get no network! and I can not make calls or send messages ..
already moved to the radio KF1 and this happens ..
Last night everything was ok, but today morning it was with this problem ..
Rebooted and is now working ..
what can I do?
Now I have the new rom of oxygen with the kernel of the franc.
Thank you!
Well, now I went to an area where the network is low, and sometimes do not even have.
Turns out I've been moving in the part where I choose the network automatically or manually, and now when I have network, I get no service, and it appears over a triangle with an exclamation point to say that the network tmn is not available, or something like this ..
I too would like a fix... I just bought the phone coming from a vibrant thinking, sprint, 4G, Google nexus s, hell ya! The minute I left I noticed service was surprisingly low compared to my vibrant. I figure throw a custom rom, kernel, modem package would fix it.. nothing. Full 3g at home on the vibrant... lucky to see 2 bars (in fact I haven't EVER seen 4 bars on here anywhere) . Pretty close to returning it... I thought the now network meant faster speeds... just a catch phrase I guess.... I've flashed the 3 radios posted and all three didn't change my signal at all....
Sent from my Nexus S 4G using xda premium

Nexus 5 cell reception issue?

Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.

[Q] Signal drop/No service

Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks
I've noticed it happens to me too.
Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.
Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.
I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.
Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app
T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)
Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk
I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.
PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.
We're not alone. Supposedly Google is "aware" of the issue.
i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up
Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk

AT&T G2 LTE signal problem?

Hey all,
I recently picked up a LG G2 (second hand)
and I believe I have some issues with the phone not picking up LTE so easily.
Before this, I had Iphone 5, nexus 4, G Pro, Gnote2, etc... and they all picked up LTE just fine at my home
However, G2 rarely picks up LTE signal and it is mostly on HSPA+ (4G Icon) I believe.
I took it into AT&T store to see if I could get a new sim card but when I got there, the phone picked up LTE no problem.........
Looks like many Sprint users are experiencing same issue.. is there a fix for this??
*The phone is currently on stock / non-rooted 4.4.2
Thank you in advance!
I'm in the same boat as you, my data will work for a good 30+ min and then all of sudden no network for 30 seconds or so. I've also been unable to connect to a lte signal I've only been able to use hspa, searching the threads on here have been hit and miss with a lot of vague answers but nothing clear cut if anyone's dealt with this and has a clear fix it would be appreciated.
Sent from my LG-D800 using Tapatalk
A little update to this, yesterday I went to AT&T to see if I could maybe clear this up with a new SIM card and while waiting I checked out the two G2s they had there, these two display phones were literally 10 ft apart and one had lte while the other one was stuck on 4g only. I think this is looking more like a hardware issue now after checking out both store phones on display, I'm going in today to swap out my handset to see if this will solve it.
Sent from my LG-D800 using Tapatalk
Here's another update for those with lte or signal loss issues, after trying everything I could find on these forums the only answer was a warranty swap out, as soon as I put my SIM card into the warranty phone let showed up and after half a day I haven't experienced no random signal loss at all.
Sent from my LG-D800 using Tapatalk
Interesting...
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
ainstushar said:
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
Click to expand...
Click to collapse
After a full day and a half use now im fulling supporting the theory of a hardware fault. Before returning my phone for a replacement i was fully rooted on gardys kit kat rom with recovery, i had read that supposedly rooting or flashing was apparently breaking lte so i went back to the stock jellybean rom only to discover the issue still there, i then fully updated to the over the air kit kat update which also did not solve the issue. It really does look like theres a issue with the phone itself.
Sent from my LG-D800 using Tapatalk
Oh wow. Thanks for your reply.
So i have tried working on this and so far no good.
LTE picks up good when i walk into an att store and that is causing difficulty with store workers..
I get stable, steady connection with hspa+ but rarely pick up LTE..
What is the process of getting a replacement? Its way over 15,30 day period for me..
Sent from my LG-D800 using Tapatalk
For me lte did not work at all even in store, I can see where you might have a issue if they can't reproduce the issue but just be persistent and they should take care of it for you. As for warranty you have a year from your purchase date for a warranty claim through At&t, I went through a device support center which you might have depending on where you live otherwise you can send it in. You must revert back to a complete stock state or you will be more than likely denied.
Sent from my LG-D800 using Tapatalk
Got it fixed after several attempts with new sim cards! Picks up Lte fine! Wootwoot
My fix
call att tech support make sure that the lg g2 imei matches your line/sim card
So I went through a bunch of phones in the past couple weeks, I have at&t service but my last phone was verizon droid maxx. Next I went to the AT&T store and he put my phone number under the new sim card for my AT&T LG G2 but the rep didn't ask me for the IMEI or look at the phone at all, he just got my line on the new sim and I left. I noticed the phone was going back and fourth to LTE but it was 4g (non LTE) about 70% of the time. I changed APN settings, I updated, nothing worked. Then I remembered a long time ago that if you go from android, blackberry, or iphone to another type of phone you would have to call att and make sure something was changed so I called att tech support and asked if they would put my IMEI under the new sim, the tech said yeah I should do that because currently my line doesn't show I have the g2 (make sure to call tech support because online it'll show you have a g2 and if you call costumer service usually they will see the g2 too) and after that i reset my phone and got LTE 100% of the time since then.

Wrong signal strength reporting on G920i?

Weird issue I'm having on a G920i. In Settings -> About Device -> Status, the signal strength is being reported incorrectly. When I first boot the device, it will show accurately and will vary from -90 dBm to -100 dBm when I am at my house, which is consistent with every device I've ever owned. However, after 30-45 seconds, it will start reporting at "-113 dBm 0 asu" and it will simply stay there and will never change, even as I move about. The number of bars in the signal strength icon on the status bar will even change, but in the Status menu, signal strength simply stays at "-113 dBm 0 asu" permanently. Connectivity seems to be fine--I have no problems making calls, browsing the web, etc. The signal strength in the Status menu simply seems to revert to and stick at 113 dBm 0 asu with no explanation or other impact on the phone.
For what it's worth, I've tried both the New Zealand and Singapore AOD1 firmwares from Sammobile.com. Same problem on both. I'm on AT&T in the U.S.
Anybody else seeing anything like this?
Yes it seems both the g920i and g920f all have this problem. Every single device. Please get in contact with Samsung about it, the more people that complain the more likely it will be fixed.
@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?
OK checked mine and its yes your right. -113 in status however if you type *#0011# in your dialer you'll see the better reception reported. Interestingly this did not happen when I was on the Cricket towers(At&t). I just switched to T-Mobile and I now have the -113 status. My speeds are great but I can't side-by-side compare the radios to anything to know if there is a real problem.
Sent from my SM-G920I using XDA Free mobile app
Kjc99 said:
@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?
Click to expand...
Click to collapse
No reboots here. I flashed the aod3 modem last night and things seem a little better on AT&T. On the aod1 modem, I was not getting LTE in a bunch of places that I've always had LTE before. I know the g920i has frequency support for AT&T LTE bands, and I do get LTE, but I must say so far the experience has not been as good as other LTE phones I've had. Not sure if that's the modem firmware to blame or the hardware itself. Probably firmware.
Sent from my SM-G920I
Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.
Hey guys, I am on the latest OTA released by Samsung (AOE3 built May 7th) and the problem is still not resolved. LTE signal still awful and LTE signal strength still -113. So far so bad. I have contacted Samsung again, and tomorrow I have a phone call with their support where they will remotely access my phone so I can show them the problem. I will show them and see how it goes, and I'll report back here.
I will make it clear to them that the signal strength is worse than my 2 year old S4, and I will demonstrate the incorrect signal strength value to the support agent. If they tell me it's a non issue or they make some silly excuse instead of investigating, I will simply sell the S6 and get another phone.
This is a huge issue and I'm disappointed that there aren't many people noticing this or reporting it to Samsung. The more popular the S6 gets, the more people will notice that their old phone holds a better signal.
Loz1 said:
Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.
Click to expand...
Click to collapse
I think it is a widespread issue... I always have 1 bar lte and under my signal status it say - 113dbm which is zero service... It never moves... I'm gonna try custom rom and see if that help but it obviously a antenna/modem baseband issue... Also someone mentioned it could be because the Galaxy S5 uses Cat 4 lte and the S6 uses Cat 6.....its very disappointing! Hopefully it gets fixed or I'll return to the S5...i really want to like this phone..... But Samsung is making it hard to
I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.
johanbiff said:
I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.
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This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)
Spoke to Samsung on the phone, they didn't need to remote access my phone to see the issue. They had an S6 in their office and they told me they saw the signal at -113dBm just like mine. They say they have passed this onto the relevant team and hopefully it will be fixed in an OTA and I should stick to the United Kingdom BTU firmware (the correct firmware for my region).
We will see if this gets resolved. They definitely know about the problem now and have seen it with their own eyes, so I'm hopeful.
Japultra said:
This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)
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You have a link to you'd thread?
Kjc99 said:
You have a link to you'd thread?
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http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
Japultra said:
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
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Ok.. Thanks... I already read through that thread too... Been trying to figure out if it was just me or alot of people..... Seems like the 920f is getting more updates that us.... 920I......The latest is AOD3 right? Today I'm gonna flash a custom rom for 920f and see if there is any change....
*edit* just checked Samsung live update... AOE3 was just released for 920I for TTT I guess is a country called Trinidad and Tobago... But that is the firmware I've been using.... Hopefully this will help... Let Ya guys know
*edit #2*...ok guys just updated to AOE3.... Bars still show low but the signal status is working and it's showing that I have a better signal than with *#0011*... The - dbm and asu is now extremely close to my S5... So in conclusion the signal is strong it just doesn't show it in the bars like previous Galaxy's

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