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G1 Problem... Not even Tmo Techs can solve

Ok so I called up Tmo because my G1 is acting messed up. I spoke to about 6 different people who had no idea what the problem was, and all offered to send a replacement...
Scenerio:
I had the phone charging and when I unplugged it, I hit the red "Hang Up" button (so I can wake it up). Usually by doing this, the phone would prompt me to hit Menu > My Unlock code.
However, when I hit it, it took me right to the UI, the "Desktop."
So that caught me off guard. I figured I may have changed some setting before, so I went to Settings>Security and Location and made sure my "Require Pattern" was checked. IT WAS!
I even tried to re-do the "shape" i made for the unlock.
From here, I wanted to go back to the main menu (desktop) so I hit the HOME key. NOTHING. Yeah, the home key does nothing. Nor does the Green "Answer" button.
What I've done:
1) Reset the phone numerous times
2) Uninstalled most recent applications + more.
3) Spoke to Tmo who had no idea.
Do YOU guys have any idea? Lool.
Thanks!

I'm living in beijing right now so when i had the same problem with my white us G1 i had to figure out a way myself. what i did was to factory reset my G1 and it went back to normal.

raygun said:
I'm living in beijing right now so when i had the same problem with my white us G1 i had to figure out a way myself. what i did was to factory reset my G1 and it went back to normal.
Click to expand...
Click to collapse
Raygun,
Thanks for the reply.
Just wondering though:
If I backup my apps with MyBackup, would I be able to restore them back on as if I never did a factory restore? In other words, if I restore with the MyBackup Backup, would I receive full functionality of the apps again?
Thanks again

I've had a very similar problem on a development image. If the phone thinks that it isn't activated, then it disables keylock, home, and the call button. The activation flag is stored in a database somewhere, but I forget where. Doing a factory reset and then activating again should fix it (if that's the problem).
The nandroid backup might actually replicate the problem, because the activation flag is stored in the /data partition along with all your apps..
This might not be the problem though!

akapoor said:
Raygun,
Thanks for the reply.
Just wondering though:
If I backup my apps with MyBackup, would I be able to restore them back on as if I never did a factory restore? In other words, if I restore with the MyBackup Backup, would I receive full functionality of the apps again?
Thanks again
Click to expand...
Click to collapse
Yep, minus the settings of each app, and the backing up of home shortcuts, if they are in folders...they won't be in the right place...but the placement of the folder and icons is correct, just not the ones inside of folders on the desktop.

aziwoqpd said:
I've had a very similar problem on a development image. If the phone thinks that it isn't activated, then it disables keylock, home, and the call button. The activation flag is stored in a database somewhere, but I forget where. Doing a factory reset and then activating again should fix it (if that's the problem).
The nandroid backup might actually replicate the problem, because the activation flag is stored in the /data partition along with all your apps..
This might not be the problem though!
Click to expand...
Click to collapse
pychobj2001 said:
Yep, minus the settings of each app, and the backing up of home shortcuts, if they are in folders...they won't be in the right place...but the placement of the folder and icons is correct, just not the ones inside of folders on the desktop.
Click to expand...
Click to collapse
Thank you guys both.
Factory restoring right now. If it comes to the problem aziwopqd said (replicating the issue when restoring) I guess I'm outta luck.
Let's hope for the best.
Side question: (i know its been posted numerous times) If I root my G1, could i re-flash it back to "normal" (as if i bought it... brand new(original OS ))
Thnx
Best wishes,

Had the same problem... I thought mine was water damage though. There was a chance it had gotten wet but wasn't sure. I didn't even think to ask about it here so I sent it in and got a warranty exchange. New one works great, and I rooted it and got jf rc33 1.42 on it without even touching a computer. I thought it was cool lol
Oh ya, and yes you can restore it to factory everything. Just flash the .nbh file. You can even upgrade from there to the ota rc33 if you wanted to...

kindanewbie said:
Had the same problem... I thought mine was water damage though. There was a chance it had gotten wet but wasn't sure. I didn't even think to ask about it here so I sent it in and got a warranty exchange. New one works great, and I rooted it and got jf rc33 1.42 on it without even touching a computer. I thought it was cool lol
Click to expand...
Click to collapse
I was about to get the exchange, but I tried a Factory Reset. It solved the issue.
Haha - nicely done. All without touching a computer? Impressive.

Yup. Going through a divorce and wife took the computer so I didn't have a choice. All you need is linda file manager, and an unzip app. You can do it all with the default browser and those apps. Now I have everything saved on my sd card in different sub folders so I can root any g1 and flash the jf modded rc 33 by just popping my sd card in and putting the files on the root of the card in order. Done it to 2 others already.

kindanewbie said:
Yup. Going through a divorce and wife took the computer so I didn't have a choice. All you need is linda file manager, and an unzip app. You can do it all with the default browser and those apps. Now I have everything saved on my sd card in different sub folders so I can root any g1 and flash the jf modded rc 33 by just popping my sd card in and putting the files on the root of the card in order. Done it to 2 others already.
Click to expand...
Click to collapse
Sorry @ divorce.
Very neatly done. What unzip app did you use? I've tried the 2 (i could find), and they didn't really work. Lol.

Thanks...
I tried usuing linda first (love the app) since it says in supports unzipping. But nowhere could I find anything about how. So I got UnZip. It confused me at first, kept saying blah blah interupted blah force close or wait. So I force closed bout three times. Decided to press wait.... sure enough, sure enough about 1 min latter it prompted me 'unzip complete'. During that time, however, the phone 'acted' frozen. Couldn't scroll or press home or anything. But it worked in the end.

By any chance did those of you that lost your lock screen download the app aviator watch? I had this happen to me and that was the only app that I had installed before losing the lock screen. Also, I lost the option of silencing the phone if you hold down the power button. Under phone options it just said power off, the silent mode option was not avail.

Dharkaron said:
By any chance did those of you that lost your lock screen download the app aviator watch? I had this happen to me and that was the only app that I had installed before losing the lock screen. Also, I lost the option of silencing the phone if you hold down the power button. Under phone options it just said power off, the silent mode option was not avail.
Click to expand...
Click to collapse
Now that you mention it, I too lost the ability to silence with the power button. But no, never downloaded aviator watch...

aziwoqpd said:
I've had a very similar problem on a development image. If the phone thinks that it isn't activated, then it disables keylock, home, and the call button. The activation flag is stored in a database somewhere, but I forget where. Doing a factory reset and then activating again should fix it (if that's the problem).
The nandroid backup might actually replicate the problem, because the activation flag is stored in the /data partition along with all your apps..
This might not be the problem though!
Click to expand...
Click to collapse
Sorry sir, but I think you are right! I had the same exact problem and after reading this post. I thought I would try resetting the google account before a factory reset.
Went to Settings->Applications->Manage applications->Google Apps and cleared the data. Afterwards, it asked me to sign in as if I factory reset the phone. After inputting the credentials, everything started to work. Thanks!
Hope this helps anybody else.

[Q] HTC Launcher Restarts

Recently I've been noticing that the stock launcher always seems to restart when coming out of another app. For instance, I might go into Gmail for a few seconds, and when I press the home button, I get the white HTC screen then a loading screen for the launcher. So I have to wait like 15 seconds before actually seeing my home screen when I was just there seconds before!
Is anyone else having this issue?
I tried switching to Launcher Pro, but I got similar issues there, where all the icons would have to reload individually on the screen when pressing the home button. And it was a big laggy (more so than the stock launcher).

I had that same problem but that was because I accidently moved the sense launcher to my sd, after moving it back it stopped also look to see if any of the sense programs like people, browser etc we moved cause they can also cause Sense to restart if not stored on phone.
Sent from my HTC Sensation 4G using Tapatalk

Nope, they're all on my phone. Just double checked.

Having same problem but it's intermittent. I also asked a couple of other people and they are having the same problem.

It's really annoying. I don't always have quick access to apps because of this. And running another launcher doesn't help. Hopefully this is fixed in the OTA update, whenever that'll be.

bretac said:
Recently I've been noticing that the stock launcher always seems to restart when coming out of another app. For instance, I might go into Gmail for a few seconds, and when I press the home button, I get the white HTC screen then a loading screen for the launcher. So I have to wait like 15 seconds before actually seeing my home screen when I was just there seconds before!
Is anyone else having this issue?
I tried switching to Launcher Pro, but I got similar issues there, where all the icons would have to reload individually on the screen when pressing the home button. And it was a big laggy (more so than the stock launcher).
Click to expand...
Click to collapse
I have found that turning off the Fast Boot feature and restarting has pretty much eliminated this problem.

Thanks rorycs! That seems to have done the trick.
Any ideas why fast boot was causing the issue in the first place?

bretac said:
Thanks rorycs! That seems to have done the trick.
Any ideas why fast boot was causing the issue in the first place?
Click to expand...
Click to collapse
I have no idea... I can only guess that Fast Boot caches some data and that when the data is changed by a new app install/delete or some other saved data it has to rebuild the cached data each time before reloading .... Just a guess....
Sent from my HTC Sensation 4G using XDA Premium App

rorycs said:
I have no idea... I can only guess that Fast Boot caches some data and that when the data is changed by a new app install/delete or some other saved data it has to rebuild the cached data each time before reloading .... Just a guess....
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I've tried and, yes, it helps a little but it still happens!
So, I wonder when HTC's going to fix it? (I don't feel like doing a hard reset!)

I tried reformatting my memory card and also I no longer use the htc task manager to "kill all" seems to be working for me so far.

ak29 said:
I tried reformatting my memory card and also I no longer use the htc task manager to "kill all" seems to be working for me so far.
Click to expand...
Click to collapse
Hi since this evening I have the same problem. The first few weeks I did not have any problem with my sensation. This afternoon I applied a display protector and now he is starting up again and again.
Coincidence probably.
Where can I find the fast reboot mode> I can't find it on my (dutch, vodafone branded) phone.
Thanks

Usually the sense UI closes itself when the phone runs out of RAM, that's why it happens when you exit an app. Seems like also the fast boot option uses a bit more RAM so it makes the sense restart more often. Hope I helped.

Yeah mine has started restarting recently also.
I stopped fastboot but still does it. This is extremely annoying as it usually happens when I want to make a call or send a message and have to wait while it restarts.
Sent from my HTC Sensation Z710e using XDA App

I took off my screen protector hoping that that was the cause of all problems but it wasn't. Too bad, also formatted my sd card again. Hoping that that suggestion I found here on XDA works... so far so good...
Edit; so far still good it only rebooted once while it was in my pocket... working trick?

snah65 said:
I took off my screen protector hoping that that was the cause of all problems but it wasn't. Too bad, also formatted my sd card again. Hoping that that suggestion I found here on XDA works... so far so good...
Edit; so far still good it only rebooted once while it was in my pocket... working trick?
Click to expand...
Click to collapse
Pffft; I thought it was solved but today all misery started again, reboot after reboot, when i use my video cam it stops working and I have to wait till its working again. That costs me today a lot of footage from my kids at the carnival.
I hate it when things don't work.
So far i tried:
Taking of screen protector
disable fast boot
wipe and format my SD card.
Someone any suggestions? Will a factory reset work?
Thanks

snah65 said:
Pffft; I thought it was solved but today all misery started again, reboot after reboot, when i use my video cam it stops working and I have to wait till its working again. That costs me today a lot of footage from my kids at the carnival.
I hate it when things don't work.
So far i tried:
Taking of screen protector
disable fast boot
wipe and format my SD card.
Someone any suggestions? Will a factory reset work?
Thanks
Click to expand...
Click to collapse
Too bad! Brought my sensation to the shop and they did an system update with new software, phone was working for one day and now the **** started all over again, it just stops working randomly.
When i take a picture it stops, when its in my pocket it stops... I hate this!
I will bring it back to the shop again now for a hardware check, probably that will cost me two weeks.... I just have my phone one month......

I came to this thread lookling for a permanent fix to the loading screen but unfortunately i did not find that. I can offer a temporary fix, which certainly is not what we want but something is better than nothing.
Go to manage apps, all then to htc sense and delete data. That will correct the problem for a while. Unfortunately u will look te wallpaper and apps on the screen and u will have to put them back.

Guys, come on you have to search a little better for the answer.... but here you go anyway:
There are 2 options I have found that will work. I have been using the first option for months now with no issue or problem. Sense keeps restarting when it gets low on memory so the system swaps it out. You can choose your fix from the 2 options below. The first one apparently changes the way the system handles the Sense launcher and keeps it loaded much better - it is the option I use (I have found that when you exceed about 420MB used for your apps then the next option will work better). The second option simply stops the system from swapping the Sense launcher out of memory completely. Both of these require you to be rooted and to modify "build.prop" which is found in the /system folder.
If you are not comfortable with this edit make a Nandroid Backup first!!! (If you screw it up your phone may not boot)
1. Make a backup copy of "build.prop" (I simply copied it and renamed the original to "build.prop.old" and left it in the /system folder)
2. Edit "build.prop" with a text editor (you can use Astro or ES File Manager)
3. Scroll all the way to the END and add one of the following lines as the LAST LINE in "build.prop"
Choose ONE of the following lines and add it exactly as typed here:
ro.HOME_APP_ADJ=0
ro.HOME_APP_ADJ=1
4. Save your edited "build.prop" and reboot.
That's it. Enjoy!
*NOTE: I am not responsible for any damage you may do to your phone by attempting this mod or for any errors that may occur as the result of editing system files.
PLEASE hit THANKS if I helped you!

Mine only happen when im using widget sense friend stream. Not sure why it happen only during scroll the widget friend stream others app did not trigger the restart htc launcher..
Sent from my HTC Sensation Z710e using XDA App

try ARHD with No sense. Won't have such annoying problem happen again.
although the widget in Sense is nice, but with GO launcher and its widget in custom skin, feel satisfactory. at least it save ram and stop restarting which really annoy me.

[Q] Unable to load stock SMS app.

I received a text and I went to view it and my phone froze, I locked and unlocked the screen and it unfroze, but when I tried to view the message, the thread just says loading and will not load any messages. This is the same for any thread of messages I try, but when looking at the messages at a glance I can see the preview of the most recent message, yet it wont load. I tried restarting the phone a few times, but the problem is still there. I can see the preview of the most recent message, but still cant view the thread. However, I can send messages and view the entire thread by downloading a third party app (Whatsapp in this case). Anybody able to shed any light on why this might be/possible solution?
I really hope to get out of this without restoring the phone...
Thanks!

06types said:
I received a text and I went to view it and my phone froze, I locked and unlocked the screen and it unfroze, but when I tried to view the message, the thread just says loading and will not load any messages. This is the same for any thread of messages I try, but when looking at the messages at a glance I can see the preview of the most recent message, yet it wont load. I tried restarting the phone a few times, but the problem is still there. I can see the preview of the most recent message, but still cant view the thread. However, I can send messages and view the entire thread by downloading a third party app (Whatsapp in this case). Anybody able to shed any light on why this might be/possible solution?
I really hope to get out of this without restoring the phone...
Thanks!
Click to expand...
Click to collapse
go into settings/applications then find the messaging app and try clearing data and cache.

gunnyman said:
go into settings/applications then find the messaging app and try clearing data and cache.
Click to expand...
Click to collapse
Forgot to mention that I also tried this, did nothing.
But thanks for the input!

I've been searching and have only found one other thread about this problem. No answer on there either. I also have the problem where it doesn't notify me of new texts and the camera app crashing and not working till I restart the phone.

having same issue
I really wish there was more feedback on this issue because I just started having this problem today and this is the only thread I've found that addresses this topic. It started doing it out of nowhere. There was nothing that I could think of that I had done before this occurred that could have caused it. I'm tryin to avoid a factory reset. I have TiBu backups of everything but the fact is that this shouldn't be happening IMO. What should I do?

G_D_84 said:
I really wish there was more feedback on this issue because I just started having this problem today and this is the only thread I've found that addresses this topic. It started doing it out of nowhere. There was nothing that I could think of that I had done before this occurred that could have caused it. I'm tryin to avoid a factory reset. I have TiBu backups of everything but the fact is that this shouldn't be happening IMO. What should I do?
Click to expand...
Click to collapse
If you've tried clearing the app cache and data, I don't think there is much else you can do. Just bite the bullet and factory reset.

sms issues
redpoint73 said:
If you've tried clearing the app cache and data, I don't think there is much else you can do. Just bite the bullet and factory reset.
Click to expand...
Click to collapse
First off, thanks for your quick response. I did clear the app cache but the clear data was grayed out. I figured I would have to do a factory reset but I wanted to see if anybody had a resolution to this issue first before I did. Thanks again. Guess I'm bitin the bullet

question about rom restarting

i use to use codename android build 3 and im currently using provision mod. i was wondering why does it randomly reboot on a certain time? is there a setting that i should be looking at?

Your phone shouldn't be randomly rebooting, at least on the "stable" ROMs out now. Try to catch a logcat of what is happening. The app aLogcat, I believe, will write to your microSD.

epyonhell said:
i was wondering why does it randomly reboot on a certain time?
Click to expand...
Click to collapse
Wait?? Are you saying that your phone reboots at the same time every day?? If so that is not random. lol Some clarification would be good.

how would i find this problem on the log?
is alot of words in the txt
should i just clear it and wait until it just restart?

Trying doing a factory reset in recovery and wipe data, cache, dalvik cache and format system. Then re flash the rom
Sent from my SGH-T959V using xda app-developers app

Install aLogcat, figure out how to have it dump the log to your microSD, then, when it crashes, upload the last hundred lines or so to one of the paste-this websites and link it here. I think there are a lot here that would take the time to look at it and give you any insights they might have.

here you go
heres the log

That looks pretty normal, perhaps just the "boot up" portion of the log? Was that the last that was captured when you had a crash? I may not have been clear -- we'd need to see what happened just before the crash. Basically start up aLogcat writing continuously to the microSD, then look at the "last" written when you come back after a crash.
AH! My mistake -- you need aLogrec to record to the microSD.

jeffsf said:
That looks pretty normal, perhaps just the "boot up" portion of the log? Was that the last that was captured when you had a crash? I may not have been clear -- we'd need to see what happened just before the crash. Basically start up aLogcat writing continuously to the microSD, then look at the "last" written when you come back after a crash.
AH! My mistake -- you need aLogrec to record to the microSD.
Click to expand...
Click to collapse
it crash when i was driving while i have the phone charge and listening to music (poweramp) with headjack connected

Trouble with changing lock screen picture? Help?

So, I've been trying to change my lock screen image (as well as the app screen and such) for my HTC U11 but it will only let me use the default selections and not my own pictures...it was working a few weeks ago but it's really bugging me!
Every time I try to select my chosen images it says "Error: Could not load media" - there's nothing wrong with the image files and I've tried many different ones...
I tried going to the "edit current theme" and such but it just won't work! Even HTC customer support couldn't help me :c

LilMissDoeEyes said:
So, I've been trying to change my lock screen image (as well as the app screen and such) for my HTC U11 but it will only let me use the default selections and not my own pictures...it was working a few weeks ago but it's really bugging me!
Every time I try to select my chosen images it says "Error: Could not load media" - there's nothing wrong with the image files and I've tried many different ones...
I tried going to the "edit current theme" and such but it just won't work! Even HTC customer support couldn't help me :c
Click to expand...
Click to collapse
Same here.. I deleted the Sense home data, restarted the phone - nothing worked.
Perhaps it is a problem on HTC's side..

tomahaka said:
Same here.. I deleted the Sense home data, restarted the phone - nothing worked.
Perhaps it is a problem on HTC's side..
Click to expand...
Click to collapse
Hopefully it gets fixed soon because it's really bugging me :S If it keeps acting up and if any others apart from us have this issue I might email them to see if they can check it out

LilMissDoeEyes said:
Hopefully it gets fixed soon because it's really bugging me :S If it keeps acting up and if any others apart from us have this issue I might email them to see if they can check it out
Click to expand...
Click to collapse
My old HTC 10 also has this issue.
However, a friend of mine with HTC desire 530 has no problems haha. Really baffling.

Google photos turn off WiFi only?.. A shot in the dark..

shivadow said:
Google photos turn off WiFi only?.. A shot in the dark..
Click to expand...
Click to collapse
Doesn't work.
Also when I select a pic from the G photos itself, to create a theme for an example - it says the same - could not load media. I deleted also the data for the GPhotos - still doesnt work. I run out of ideas.

Can your gallery see the photos OK? It might be a permission thing. Try deleting gphoto cache and data, reopen the app and see if it asks for permission. The screen saver is linked to the gphoto app so the problem must lie there.

shivadow said:
Can your gallery see the photos OK? It might be a permission thing. Try deleting gphoto cache and data, reopen the app and see if it asks for permission. The screen saver is linked to the gphoto app so the problem must lie there.
Click to expand...
Click to collapse
Gallery sees and edits the photos ok. Deleted and reopened everything possible. Nopermissions asked. No luck.

From this point I'll admit I'm stabbing a fish in a barrel. Do you have encrypted storage?.

Out of curiosity, are you trying to change from personalize or display settings?
Try edit current theme under personalize.

The error occurs when I select edit current theme using the Themes app and then try to load a picture from the device

Same Issue
I have the absolute same issue, I uninstalled the whole sense home app (therefore my whole homescreen messed up and all my icons) and it reinstalled itself and I restarted my phone and it worked, however it just updated again and now does the same thing

I'm having the same issue on my HTC 10. I've noticed the problem about 2 weeks ago.

Google photos got an update in the play store and the problem is now fixed.