Database Info

[Q] HTC Sensation Issues : Lock Screen

My lock screen has stopped working.
I had the Weather lock screen setup with the icons and now when I unlock I gtet a black lock screen, no weather, no icons, just the time and date at the top.
I can still drag the circle to unlock.
If I try setting any of the lock screens such as the clock I get the same. Just a blank lock screen.
Also, the Dock Mode app doesn't work.
Each time I start it it just quits immediately.

ozym said:
My lock screen has stopped working.
I had the Weather lock screen setup with the icons and now when I unlock I gtet a black lock screen, no weather, no icons, just the time and date at the top.
I can still drag the circle to unlock.
If I try setting any of the lock screens such as the clock I get the same. Just a blank lock screen.
Also, the Dock Mode app doesn't work.
Each time I start it it just quits immediately.
Click to expand...
Click to collapse
Did you try to reboot the phone (press and hold power button, tap restart)?

Yes. Many times.
Sent from my HTC Sensation Z710e using XDA App

ozym said:
Yes. Many times.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Hmm, a factory reset?

Hmmm, I'd really rather not. It's not much of a fix. What's to say it won't just break again ?
Sent from my HTC Sensation

What about
How about changing the lockscreen type from weather to stocks or standard and then back?

Yes. I've been through all that. None of the lock screens work and switching between them doesn't help.
Sent from my HTC Sensation

ozym said:
Hmmm, I'd really rather not. It's not much of a fix. What's to say it won't just break again ?
Sent from my HTC Sensation
Click to expand...
Click to collapse
i would still try doing a factory reset since everything else you try seems to not work..so you cant know its not much of a fix without trying it now can you?

ozym said:
Hmmm, I'd really rather not. It's not much of a fix. What's to say it won't just break again ?
Sent from my HTC Sensation
Click to expand...
Click to collapse
No one else seems to be complaining about this, so probably not a common bug. It sounds like some type of corruption. If so, a factory reset would likely fix it. Understand not wanting to redo all your app installs and setup. Still, there may not be another fix other than swapping the phone. Just my 2 cents.

piimp said:
i would still try doing a factory reset since everything else you try seems to not work..so you cant know its not much of a fix without trying it now can you?
Click to expand...
Click to collapse
Yes I can. If you remove the symptoms of a problem without ever understanding or addressing the cause then it's not much of a fix. If the problem recurs you are back to square one. At best you can say you've given yourself a break from the problem, but you haven't fixed it.
Sent from my HTC Sensation

I Used the kingdom sense pack on my desire hd. This did happen to me once. But I just reflashed it in clockwork to get it back
Factory reset could work for you
Sent from my Desire HD using XDA App

samnada said:
No one else seems to be complaining about this
Click to expand...
Click to collapse
...I'm complaining... In this thread...
Same thing... And also I don't want to do hard reset/restor factory settings... Any ideas?
Htc Sensation isn't rooted yet, so custom ROM is not a solution...
Thanx in advance

Check the settings/applications and if there's anything like lockscreen for example, try clearing cache and data. If that doesnt work or was not found, maybe clearing stuff for Home can help.
Sent from my Nexus S using XDA App

salahag said:
Check the settings/applications and if there's anything like lockscreen for example, try clearing cache and data. If that doesnt work or was not found, maybe clearing stuff for Home can help.
Click to expand...
Click to collapse
Thanx for Your answer.
Unfortunately, that doesn't work for me.
I did:
HTC Sense process - no cache, no app data avaliable - only "kill" button...
Weather widget - all data wiped, no changes
Default lockscreen - all data wiped, no changes
Sync services provider - all data wiped, no changes
HTC Lock Screen - all data wiped, no changes
HTC Sense - all data wiped, no changes
Three another weather processes - all data wiped, no changes
HTC weather wallpaper - all data wiped, no changes
Weather agent service - all data wiped, no changes
Weather Provider - all data wiped, no changes
After all, did Soft Reset (battery out, wait 2-3 minutes, battery in, Power On), and still... no changes

I'm afraid I resorted to a factory reset in the end. Not because of this issue but because of another problem. I rebooted my phone and it lost all my email account info. The mail app told me there were no accounts. Accounts and Sync said they were still there but if I tried to open the settings nothing would happen. Also, it would not let me remove the faulty accounts.
Anyway, the reset fixed the problems with the lock screen and with the dock mode app.
Such is life
Sent from my HTC Sensation

I found problem on the lock screen when i changed the skin from htc to blu blabla. Try to change and go back.

alfa71omega said:
I found problem on the lock screen when i changed the skin from htc to blu blabla. Try to change and go back.
Click to expand...
Click to collapse
...already tried couple times - no changes, doesn't work for me

I had a problem with my lock screen where the icons dissapered. It seemed to happen after I was changing the skins etc. Nothing I tried would make the icons re-appear. I had to hard reset in the end. Have been using it for a couple of weeks since without any problem.

f3nd3r said:
I had a problem with my lock screen where the icons dissapered. It seemed to happen after I was changing the skins etc. Nothing I tried would make the icons re-appear. I had to hard reset in the end. Have been using it for a couple of weeks since without any problem.
Click to expand...
Click to collapse
I think You're right... In the end, I had to hard reset my device also. Right now everything is back to normal, but I thing HTC should fix this problem, beacouse what's the point of downloading more skins, when after apply them, lockscreen seem to not work properly?
So, right now, the only way I know to get the 4 buttons back on lockscreen is to hard reset device, and not apply any other than stock skins....

Cant say ive come across this one before.. so you may just have a duff one. send it back and hope for the best my friend.

[Q] HTC Launcher Restarts

Recently I've been noticing that the stock launcher always seems to restart when coming out of another app. For instance, I might go into Gmail for a few seconds, and when I press the home button, I get the white HTC screen then a loading screen for the launcher. So I have to wait like 15 seconds before actually seeing my home screen when I was just there seconds before!
Is anyone else having this issue?
I tried switching to Launcher Pro, but I got similar issues there, where all the icons would have to reload individually on the screen when pressing the home button. And it was a big laggy (more so than the stock launcher).

I had that same problem but that was because I accidently moved the sense launcher to my sd, after moving it back it stopped also look to see if any of the sense programs like people, browser etc we moved cause they can also cause Sense to restart if not stored on phone.
Sent from my HTC Sensation 4G using Tapatalk

Nope, they're all on my phone. Just double checked.

Having same problem but it's intermittent. I also asked a couple of other people and they are having the same problem.

It's really annoying. I don't always have quick access to apps because of this. And running another launcher doesn't help. Hopefully this is fixed in the OTA update, whenever that'll be.

bretac said:
Recently I've been noticing that the stock launcher always seems to restart when coming out of another app. For instance, I might go into Gmail for a few seconds, and when I press the home button, I get the white HTC screen then a loading screen for the launcher. So I have to wait like 15 seconds before actually seeing my home screen when I was just there seconds before!
Is anyone else having this issue?
I tried switching to Launcher Pro, but I got similar issues there, where all the icons would have to reload individually on the screen when pressing the home button. And it was a big laggy (more so than the stock launcher).
Click to expand...
Click to collapse
I have found that turning off the Fast Boot feature and restarting has pretty much eliminated this problem.

Thanks rorycs! That seems to have done the trick.
Any ideas why fast boot was causing the issue in the first place?

bretac said:
Thanks rorycs! That seems to have done the trick.
Any ideas why fast boot was causing the issue in the first place?
Click to expand...
Click to collapse
I have no idea... I can only guess that Fast Boot caches some data and that when the data is changed by a new app install/delete or some other saved data it has to rebuild the cached data each time before reloading .... Just a guess....
Sent from my HTC Sensation 4G using XDA Premium App

rorycs said:
I have no idea... I can only guess that Fast Boot caches some data and that when the data is changed by a new app install/delete or some other saved data it has to rebuild the cached data each time before reloading .... Just a guess....
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I've tried and, yes, it helps a little but it still happens!
So, I wonder when HTC's going to fix it? (I don't feel like doing a hard reset!)

I tried reformatting my memory card and also I no longer use the htc task manager to "kill all" seems to be working for me so far.

ak29 said:
I tried reformatting my memory card and also I no longer use the htc task manager to "kill all" seems to be working for me so far.
Click to expand...
Click to collapse
Hi since this evening I have the same problem. The first few weeks I did not have any problem with my sensation. This afternoon I applied a display protector and now he is starting up again and again.
Coincidence probably.
Where can I find the fast reboot mode> I can't find it on my (dutch, vodafone branded) phone.
Thanks

Usually the sense UI closes itself when the phone runs out of RAM, that's why it happens when you exit an app. Seems like also the fast boot option uses a bit more RAM so it makes the sense restart more often. Hope I helped.

Yeah mine has started restarting recently also.
I stopped fastboot but still does it. This is extremely annoying as it usually happens when I want to make a call or send a message and have to wait while it restarts.
Sent from my HTC Sensation Z710e using XDA App

I took off my screen protector hoping that that was the cause of all problems but it wasn't. Too bad, also formatted my sd card again. Hoping that that suggestion I found here on XDA works... so far so good...
Edit; so far still good it only rebooted once while it was in my pocket... working trick?

snah65 said:
I took off my screen protector hoping that that was the cause of all problems but it wasn't. Too bad, also formatted my sd card again. Hoping that that suggestion I found here on XDA works... so far so good...
Edit; so far still good it only rebooted once while it was in my pocket... working trick?
Click to expand...
Click to collapse
Pffft; I thought it was solved but today all misery started again, reboot after reboot, when i use my video cam it stops working and I have to wait till its working again. That costs me today a lot of footage from my kids at the carnival.
I hate it when things don't work.
So far i tried:
Taking of screen protector
disable fast boot
wipe and format my SD card.
Someone any suggestions? Will a factory reset work?
Thanks

snah65 said:
Pffft; I thought it was solved but today all misery started again, reboot after reboot, when i use my video cam it stops working and I have to wait till its working again. That costs me today a lot of footage from my kids at the carnival.
I hate it when things don't work.
So far i tried:
Taking of screen protector
disable fast boot
wipe and format my SD card.
Someone any suggestions? Will a factory reset work?
Thanks
Click to expand...
Click to collapse
Too bad! Brought my sensation to the shop and they did an system update with new software, phone was working for one day and now the **** started all over again, it just stops working randomly.
When i take a picture it stops, when its in my pocket it stops... I hate this!
I will bring it back to the shop again now for a hardware check, probably that will cost me two weeks.... I just have my phone one month......

I came to this thread lookling for a permanent fix to the loading screen but unfortunately i did not find that. I can offer a temporary fix, which certainly is not what we want but something is better than nothing.
Go to manage apps, all then to htc sense and delete data. That will correct the problem for a while. Unfortunately u will look te wallpaper and apps on the screen and u will have to put them back.

Guys, come on you have to search a little better for the answer.... but here you go anyway:
There are 2 options I have found that will work. I have been using the first option for months now with no issue or problem. Sense keeps restarting when it gets low on memory so the system swaps it out. You can choose your fix from the 2 options below. The first one apparently changes the way the system handles the Sense launcher and keeps it loaded much better - it is the option I use (I have found that when you exceed about 420MB used for your apps then the next option will work better). The second option simply stops the system from swapping the Sense launcher out of memory completely. Both of these require you to be rooted and to modify "build.prop" which is found in the /system folder.
If you are not comfortable with this edit make a Nandroid Backup first!!! (If you screw it up your phone may not boot)
1. Make a backup copy of "build.prop" (I simply copied it and renamed the original to "build.prop.old" and left it in the /system folder)
2. Edit "build.prop" with a text editor (you can use Astro or ES File Manager)
3. Scroll all the way to the END and add one of the following lines as the LAST LINE in "build.prop"
Choose ONE of the following lines and add it exactly as typed here:
ro.HOME_APP_ADJ=0
ro.HOME_APP_ADJ=1
4. Save your edited "build.prop" and reboot.
That's it. Enjoy!
*NOTE: I am not responsible for any damage you may do to your phone by attempting this mod or for any errors that may occur as the result of editing system files.
PLEASE hit THANKS if I helped you!

Mine only happen when im using widget sense friend stream. Not sure why it happen only during scroll the widget friend stream others app did not trigger the restart htc launcher..
Sent from my HTC Sensation Z710e using XDA App

try ARHD with No sense. Won't have such annoying problem happen again.
although the widget in Sense is nice, but with GO launcher and its widget in custom skin, feel satisfactory. at least it save ram and stop restarting which really annoy me.

[Q] News and weather app (GenieWidget) stopped working?

Has this app stopped working for anyone else here? I tried force closing, and clearing data. Also tried uninstalling and re installing the .apk.
Every time I try to launch it, I get a message that says "Unfortunately, News and Weather has stopped."
Haven't changed anything on the phone. It was working this morning, but when I tried it this afternoon, kept getting the error.
Thanks!

yeah, i think we are having the same problem here

News and Weather stops during startup
mofunzone said:
yeah, i think we are having the same problem here
Click to expand...
Click to collapse
Likewise here in New Zealand on a Note 3. Fine last night, no good today. Have uninstalled, rebooted, tried several different apks now out there (1.3.11 being the newest) - all the same result. I sincerely hope this is a temporary thing, I depend on that app and really dislike the less flexible and more data-hungry alternatives like NewsHog.

same here
exact same thing here. only "new" thing i could remember was a chrome update last night (could definitely be another thing.. jus sayin). now the news and weather app doesn't work just as you guys described. no amount of data clearing and reinstallation works on my ics. - vancouver

f308gt4 said:
Has this app stopped working for anyone else here? I tried force closing, and clearing data. Also tried uninstalling and re installing the .apk.
Every time I try to launch it, I get a message that says "Unfortunately, News and Weather has stopped."
Haven't changed anything on the phone. It was working this morning, but when I tried it this afternoon, kept getting the error.
Thanks!
Click to expand...
Click to collapse
Having same difficulty here with an HTC One, Android version 4.3, HTC Sense 5.0, Software number 3.24.531.3, HTC SDK API level 5.45. Likewise, have tried Force Close, clearing Data, clearing Cache. Seems to work once phone is rebooted; text and the local wx/temp shows up. However, when I click on the Genie widget, I (1) first see a progress bar at the bottom of a plain black field, then (2) get the popup, "Unfortunately, News & Weather has stopped. (OK)."
Agreed, it's an invaluable app which came installed on my One. Please fix if possible. Thanks!

PtelMeas said:
Having same difficulty here with an HTC One, Android version 4.3, HTC Sense 5.0, Software number 3.24.531.3, HTC SDK API level 5.45. Likewise, have tried Force Close, clearing Data, clearing Cache. Seems to work once phone is rebooted; text and the local wx/temp shows up. However, when I click on the Genie widget, I (1) first see a progress bar at the bottom of a plain black field, then (2) get the popup, "Unfortunately, News & Weather has stopped. (OK)."
Agreed, it's an invaluable app which came installed on my One. Please fix if possible. Thanks!
Click to expand...
Click to collapse
i think it has been fixed, at least on my nexus 4

mofunzone said:
i think it has been fixed, at least on my nexus 4
Click to expand...
Click to collapse
Not for me. Seems like Chrome update last night broke something.

All good now
A4ko said:
Not for me. Seems like Chrome update last night broke something.
Click to expand...
Click to collapse
Fixed here also now.
I had no Chrome update yesterday that I recall, and updated nothing today except for reinstalls of this app. If you think Chrome was the issue, maybe try winding its version back in app manager?
But I'm guessing it was unrelated, and therefore hopefully your app will come right also in the near future.

mofunzone said:
i think it has been fixed, at least on my nexus 4
Click to expand...
Click to collapse
Yes, it's working fine as of this morning's reboot. Temporary glitch, apparently. Maybe related to "Google's server down" issue? Whatever it was...it's good to go now. Thanks!

Mine is working again today... Thanks!

I accidently disabeled/deleted the Google app

so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me

Go to recovery when turning device on and from there do a factory reset?

tislist said:
so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Click to expand...
Click to collapse
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.

acejavelin said:
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
Click to expand...
Click to collapse
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though

tislist said:
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
Click to expand...
Click to collapse
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.

acejavelin said:
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
Click to expand...
Click to collapse
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.

tislist said:
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
Click to expand...
Click to collapse
Then factory reset is your only option.

acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
When I do that, it does the same thing as if I didn't. I don't really know how to push applications from my PC to my phone. Maybe I can try to redownload the google app through pushing.

acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.

tislist said:
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
Click to expand...
Click to collapse
Glad you got it working but I am a little confused...
Either way, it's like a wise man once said "It doesn't matter if it's duct tape or tie wraps, fixed is fixed". :highfive:

Complete Action Using... Facebook Appears TWICE! Why is this happening?

This is really weird and started happening suddenly not long ago.
When I get a notification from the Facebook App and press it, I get the "Complete Action Using..." dialogue, and Facebook appears TWICE as if it's two different Apps.
For the record I've tried selecting either options to test it out, and both just open in the Facebook app, exactly the same.
I looked through my Apps list and Facebook is installed only once.
Since I have a Samsung phone and Facebook is installed as a system app, I wasn't able to uninstall it completely, but I uninstalled all updates, cleared cache and data, then reinstalled.
Nothing helped, I am still getting this dialogue showing Facebook twice.
Of course I can just choose one of the options and press "Always". But I would like to get to the bottom of this...
Anyone have any clues as to why this might be happening?

Same problem here, i have a huawei p30 pro, did you solve it, or found out why it happened ?

Abooodeh said:
Same problem here, i have a huawei p30 pro, did you solve it, or found out why it happened ?
Click to expand...
Click to collapse
Nope! As you can see I never got any replies, yours is the first
I just attributed it to Facebooks bad app design. As both options do the same thing I just chose one and pressed "Always" and never looked back.

nanquan said:
Nope! As you can see I never got any replies, yours is the first
I just attributed it to Facebooks bad app design. As both options do the same thing I just chose one and pressed "Always" and never looked back.
Click to expand...
Click to collapse
Actually I updated the app, and the problem was solved