Play music keeps requesting play services update - Nexus 5 Q&A, Help & Troubleshooting

Just as the title says Google play music keeps telling me I need to update play services, no other app does than and I'm running latest GPS and GPM so no idea why but it asks for it every few minutes as notification.
Any way to stop it?

Bump

Here are some screenshots. It happens when I open google play music OR when I press the refresh music button OR when I open the XDA app (odd what does XDA premium app have to do with this?)

Have you tried manually downloading/installing the latest Google Play Services apk? Reboot your phone immediately afterward, see if that fixes the problem. If you still have the issue, try installing the apk one more time and immediately rebooting again. I had this exact problem after a completely fresh install of 5.0.1 a month ago and I had to install the apk twice for it to be solved. (I linked you to the latest correct apk for a Nexus 5--the description at apkmirror says you need to check/verify the last 3 digits of your existing installation; don't worry, on the Nexus 5 you need the -438 version.)

vaindil said:
Have you tried manually downloading/installing the latest Google Play Services apk? Reboot your phone immediately afterward, see if that fixes the problem. If you still have the issue, try installing the apk one more time and immediately rebooting again. I had this exact problem after a completely fresh install of 5.0.1 a month ago and I had to install the apk twice for it to be solved. (I linked you to the latest correct apk for a Nexus 5--the description at apkmirror says you need to check/verify the last 3 digits of your existing installation; don't worry, on the Nexus 5 you need the -438 version.)
Click to expand...
Click to collapse
I have tried everything from updating to downgrading, signed out, signed in, cleared cache, the lot. You name it I did it. And when I press the notification it doesn't do anything, its supposed to take me to GPS on Play store.
So yeah :/ what a mess.

Tried installing twice in a row with reboot... Nothing

Side one more reboot.....and it went away!

Related

[Q] Unable to install apps from Play Store

Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
reyolin said:
Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
Click to expand...
Click to collapse
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Reply to Chris
Chris089 said:
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Click to expand...
Click to collapse
Chris, I am still on stock ROM and I am not likely to go for a custom ROM since there are not much good ROM's available for Samsung Galaxy S Plus and Yes I tried multiple reboots. After reboot, on the notification it says that app download failed due to some error with a number.
Thanks for your reply.
Same issue
Reyolin,
I have had the same problem on my Samsung Galaxy S Plus but it has only started today. Mine has been rooted for about 5 months now, since I first got it.
I did a search using EStrong File explorer and it found a file called "downloadfile.apk" in /cache (I assume this is the file as it is the same file size as stated in the Play store. However, when I tried to run or copy it it had disappeared.
It's almost like the APK is being downloaded and then being deleted before installation actually occurs.
I think rooting your phone and the inability to install apps is just coincidental.
I will do some more playing about and see what I can find (I also already tried removing the Google Play updates (to go back to the old style Market). This still did not solve the problem.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Exactly same proble
Hi,
I have exaclty the same problem (galaxy s plus), rooted 5 month ago and problem started 2 days ago...
I updated superuser at that time and tried to update the su binarie but it fails on validation of new su and stopped (not replacing old su), this is the only thing I can remember of. root is still working with old su. Maybe the cleaning needs to be done ?
Has someone found a way to fix this?
edit:
after some investigation, this is what happens:
if I try to install one app from play store, it is downloaded correctly and then nothing happens.
the file downloaded is in /cache/downloadfile.apk
If I copy this file to /sdcard/external_sd/downloadfile.apk and run it manually it installs correctly.
Stef
galaxy s plus specific issue
i am having the same problem since morning and i also use Samsung galaxy s plus, so certainly the issue is phone specific.
Good news! Problem solved for me
Hi,
I contacted google play support and her was there answer:
Thanks for contacting us and I am sorry for the delay in responding.
We've gotten some reports that users with Samsung Galaxy S Plus devices running Android OS version 2.3 (Gingerbread) are having trouble using Google Play. We're aware of this issue and to solve it we recommend you to uninstall updates to the Google Play app by following these steps:
1. Tap Menu > Settings > Applications > Manage applications
2. Find the "All" tab
3. Scroll down to Play Store and tap to select
4. Tap "Uninstall updates"
Thank you in advance for your patience and understanding.
So I followed this and it works again!
Here are the steps after doing google recommendations:
- click google play icon, it will open old google market
- install an application, for me it worked again!
- exit google market
- click again the google play icon, it will ask to accept google play license
- click yes and then try to install another app, it worked again!
Hope this will solve also your issues,
Stef
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.

[Q] Hangouts = Google Play Service not supported on this device ?

My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?
I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...
My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski
salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)

[Q] Market not Google Play

Hi,
A couple of days before i was experiencing some problem in touchscreen of the device. I do a factory reset but won't work. I thought that i had flashed a dozen of roms so might be the touchscreen driver is being messed up.! So rather doing KDZ (Because I am on v20D India), I decided to do "Recovery Update" option which is in the official LG mobile support Tool (tried this option for the first time). The tool downloaded the complete V20D KDZ file and flashed the device successfully and phone get restarted automatically and shows the offline charging screen.! then I have done a hard reset to format the data and cache partitions. Everything is going good.! When I boot up to the home screen I found that the phone have market rather then Play Store. I don't remember that this was happened the last time or not when i did flashed the device. I wonder that it might get automatically update after adding the google account , but the market is not getting updated to Play store.. perhaps i also made a dozen of downloads from market and restarted the device several time but still it's not updating to Play store. Plz Help me.!
Bhawan said:
Hi,
A couple of days before i was experiencing some problem in touchscreen of the device. I do a factory reset but won't work. I thought that i had flashed a dozen of roms so might be the touchscreen driver is being messed up.! So rather doing KDZ (Because I am on v20D India), I decided to do "Recovery Update" option which is in the official LG mobile support Tool (tried this option for the first time). The tool downloaded the complete V20D KDZ file and flashed the device successfully and phone get restarted automatically and shows the offline charging screen.! then I have done a hard reset to format the data and cache partitions. Everything is going good.! When I boot up to the home screen I found that the phone have market rather then Play Store. I don't remember that this was happened the last time or not when i did flashed the device. I wonder that it might get automatically update after adding the google account , but the market is not getting updated to Play store.. perhaps i also made a dozen of downloads from market and restarted the device several time but still it's not updating to Play store. Plz Help me.!
Click to expand...
Click to collapse
The firmwares of GB had pre-installed Android Market instead of Play store
Try downloading the latest Play Store apk
Sent from my GT-I9082 using xda premium
akiratoriyama said:
The firmwares of GB had pre-installed Android Market instead of Play store
Try downloading the latest Play Store apk
Sent from my GT-I9082 using xda premium
Click to expand...
Click to collapse
Thanks for the reply.! I have installed the Play store apk version 4.3.11 but i am not able to send the downloads from Google Play website to the device. Getting error that your device have no Play store installed..!
After uninstalling the play store apk Google again able to detect my device and also able to send the downloads to the device.!
I have also check the setting (Gear icon) on Play store website my device is not hidden.! Plz suggest.!
Edit
Resolved: I have installed apk version 4.2.3 and it will automatically updated to 4.3.11 along with Google Play services.
Also able to send downloads from Play store website.
Thanks.!

Google Play 489 error

After doing all of these:
*delete all account
*cleared playstore, google services, framework cache and data
*disabling and force stop this 3
*full clean restore(after performing this, I can download all my and new apps, but when update comes and try to install it, it gives me 489 error also)
still having this annoying 489 error even I did the steps above specially on updating apps because "sometimes" downloading new app is possible without error and sometimes it does 489 error.
I have 3 gmail accounts on my G2. When I tried downloading on my account 'A' and it gives me 489 error, I switched to my account 'B' and it will download it, and when I tried to switch again on my account 'A' then tried to download new app, it will work. But this only happens rarely because most of the time it gives me 489 error.
I have one solution to download new updates, and that is uninstalling the app and installing it which is really annoying and tiring to do specially when there is 5+ apps that have new versions and like I said, sometimes downloading app is not working it gives me this hilarious 489 error.
Last time, I really want to hammer this phone, but I think my G2 has nothing to do with my problem, it is the play store.
Btw I have:
G2 D80220B KK
Dori Kernel
xposed
Titanium backed up apps(i don't think this is the problem, because my last restore of these apps is since March 2014 and all installs and updates are working fine until last week)
blocked apps by titanium
*fused location
*google search
*location services
*smart screen
*smartshare push
*smartshare.beam
*street view
*tags
*talkback
*voice mate
I hope someone can help me here. Or is it possible to install new google play APK from others phone that don't have this problem? Really need some help here.
Thanks
Trying installing a new gapps package for your android version through recovery.
Just googles gapps package for android (version e.g 4.1.2)
Flashing the wrong gapps results to such errors like yours
Sent from my Nokia_X
I'm on stock 4.4.2 with stock Gapps, and I came from fresh restore. like I said, Google play works fine until last week. ok, if it is really the gapps, I'll try to install pa gapps and we'll see. Thanks
Sent from my LG-D802 using XDA Free mobile app

Many apps have stopped after Android 6.0 update - any global way to fix?

Hi all,
A few months ago I've installed a Developer Preview of Android 6.0 on my Nexus 5. It has worked surprisingly well and today I've updated manually to the latest build (MRA58N). So no root, official recovery...
Android itself works well, but many apps from the Play Store stop with the famous "Unfortunately [App name] has stopped" message. Virtually half of them.
I've tried the usual ways to fix the problem like the cache cleaning and so on, but nothing works. The only way is to uninstall the app and to install it again. Of course, every one needs to be configured next.
What can I do? Of course, I can reinstall and reconfigure every single app, but maybe there is a global fix already available?
[Update]: I continue to investigate the issue because my other Nexus 5 has been updated perfectly. It seems the problem is related to the app permissions as some of them can't access the files, other launch, but can't open any file. Any way to repair the permissions?
Thanks in advance.

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