[Q] LG optimus f6 is permanently locked - General Questions and Answers

My phone LG optimus f6 is permanently locked,is it possible to unlock it?
When I accessed Unlock page via 2945#*500# to unlock my phone I saw the following five items:
Network Lock...............................your phone is not personalized
Network Subset Lock......................your phone is not personalized
Corporate Lock.......................................your phone is not personalized
Service Provider Lock.................This phone is permanently locked and can not be unlocked
SIM/USIM Lock..................................your phone is not personalized.
thanks.

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This phone is locked and can not be unlocked.. I bought a phone on ebay plugged my Sim card in booted up and was prompted for an unlock code. I then called my service provider and he said he could not help with that but if I entered the wrong code in 10 times the phone would then ask for a puk Code. Well we completed this but it never asked for the PUK code. Instead, it gives me the message "This phone is locked and can not be unlocked"..
I have called the original service provider and the maker of the phone. reputedly. I still have a locked network and only emergency calls only. I found a website that gave me instructions to get to the screen where you can unlock the network by pressing2945#*850# in the dialer which gives you 5 options;
Network unlock - where I get the same message again
Service provider unlock - your phone is not personalized
Network SubSet- your phone is not personalized
Corporate- your phone is not personalized
SIM/USIM-your phone is not personalized
I really need help LG G# 850
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