[Q] Screen Issue Needs Help Being Diagnosed - Nexus 5 Q&A, Help & Troubleshooting

Alright so here's the deal. I had an incident with some liquid. The phone worked for months after that. Then weird things began to happen. First the mircophone went out. Then, after I tried to clean the mic, the screen went blank and I couldn't get anything to show up. After doing some looking around, I found out that the daughterboard at the bottom routes the screen and has the mic on it. SO, I replaced the daughterboard. And now I can get the screen to come on, well, sometimes. And the digitizer is just as touch and go. Occasionally it decides to work, and most of the time it doesn't. So I guess what all this comes down to is, does this sound like a screen & digitizer issue, or is the motherboard (and thus the whole phone) shot?
ANY help is GREATLY appreciated!

Your phone is fried

As soon as I hear phone problem and water in the same post, my advice is usually the same. Move on. ?
Unfortunately with water, it can get time consuming and costly.... You fix one thing, only to find something else doesn't work.... And so on and so on. Water is evil, and in most cases, lethal.
You've seen replacing one part has only partly helped. To me, if a phone gets wet and serious issues follow. Save your time and money for a replacement.
Sorry for the bleak outlook... But fixing water damage is a rough process usually.
Good luck in whatever direction you go! ?

Thanks for the input. I've unfortunately already purchased a G2 to replace it. I've tried, but it's not worth the time and money. Loved my Nexus 5 and I'm sad to see it go.
Sent from my Galaxy Nexus using XDA Free mobile app

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Helppppp! My phones screens colors are faded/ inverted...

My phone isnt broken, it still operates but my screens colors are gone... id hope there is something i can do other than a warranty exchange because i have hard spl'ed my phone and this is just a huge mess! =( please help! I didnt drop it in water or drop it at all, it was in my pocket, i took it out... and now everything looks faded and washed out =( it slowly looks like its coming back, but i dont think itll ever be the same =(
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
Sounds like an LCD issue. Can you post a picture? Unfortunately, every white screen washout I've seen has ended with a return.
See this: http://forum.xda-developers.com/showthread.php?t=332236
Out of the three, two needed to be replaced. There may be some hope with removing the battery though, but the guy that had the luck left it out over a whole vacation.
It's better to return if still under warranty
I have similar problem with HTC 8125... i know you have a Tilt. my suggestion is to return it if it's under warranty. you can reverse back to the original settings. just check out other posts.
same problem
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
[email protected] said:
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
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Click to collapse
how come you just didnt replace it? it happened to mine..i tried everything possible..minus opening cuz that would void the warranty..so i just got it replaced by At&t..problem solved
unfortunately, i got my phone off ebay... i dont think it warranteed
[email protected] said:
unfortunately, i got my phone off ebay... i dont think it warranteed
Click to expand...
Click to collapse
ohh sucks..yeah i got my 8125 off ebay and it crapped out on me like 4months later....tried to replaced screen and nothing...
i guess your only option would be to try and get a new screen or something
Washed out screen
I got the same problem took it to AT&T and replaced it. But what worries me now is that I have changed my mobile 3 times already and this is the fourth one. Every time it was a different issue. I wonder once I run out of warranty, which happens towards the end of this year then what? I wish there is some other option of extended warranty or anything that can be taken now.
Fix the screen. Here is directions on how to accomplish that: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
etnies said:
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
Click to expand...
Click to collapse
What If he got a BIG MAC??? would that solve the problem or make it worse?
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
lexiv said:
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
Click to expand...
Click to collapse
water got in the LCD. You will have to replace it. If you are in the US I can send mine to you for cheap since I don't want it anymore

Sensation needs reseating into back cover occasionally

I've had my sensation for a little over a month now, and recently I've been having a bit of a problem.
A couple times a week, I'll pick up my sensation from sitting on the desk and use it like normal, but every time I touch/tap on the left side of the screen, the phone has a little give as the screen pushes into the battery cover and I hear a light click. this usually freaks me out, but I'll continue to use the phone like normal (since there's not much else I can do). after a minute of typing and checking email, the screen finishes reseating into the cover, and the phone feels perfectly solid again.
has anyone else had this problem? It's hard to recreate, the first time it happened was while rooting (having usb connected) and it took almost 5 minutes for it to reseat. Now it usually only takes a few touches to reseat, and the best way I have to recreate it is to leave it out in a cool room overnight without charging.
Should I try a warranty repair on this? I doubt HTC will even be able to recreate the problem. I ready don't want to have to deal with it like this, and it has the dust under screen issue as well, so I might be able to push it until I get a replacement. Any advice would be appreciated.
Sent from my HTC Sensation Z710e using XDA App
Warranty!
Your metal parts are expanding when its getting hot never heard of this!
Dust under the screen is a point where you will get a new phone 100%
Yeah warranty for sure but if I were you I would leave out the screen coming apart and only note the dust under the scree. I would leave out the screen issue only because they may use that as a reasonm to deny the claim. Not saying this is what happened buty I know working at T-Mobile tey look for any reason not to process a warranty and thy could say that that is physical damage caused by the user. So I would recommend just pushing it together telling them about the dust and calling it a night

Sensation screen unresponsive for short time after turning on

I have just replaced my digitizer (was dust under the screen and also a scratch on the digitizer itself, along with the fact I damaged it removing the sticky tape) and the whole screen is almost completely unresponsive. Brand new, but wont work fully until I touch the screen for a bit or give it time to sit after activating the lockscreen.
Once it is through it's "warmup" the screen works flawlessly. It just acts like a slug before that... Also rendering the quick launch lock screen completely worthless. Anyone have any ideas what could be the culprit?
Sent from my HTC Sensation 4G using XDA Premium App
I too replaced a broken screen on my sensation, and i am experiencing the exact same problem as you. Only for me it's only the lower left part of the screen that 'takes time to warm up'.
Did you find any solution?
Not yet. I have another digitizer on order, and fingers are crossed. If not, ill be biting the bullet and waiting for the nexus prime. I have this feeling that it is something other than the digitizer which is extremely sensitive. If people are claiming responsiveness issues after a week or two of use, and while on their sixth or seventh sensation... It sounds like something is slowly deteriorating or building up.
Sent from my HTC Sensation 4G using xda premium
I don't think it's the digitizer either, probably something else ont he phone. However i don't think it is the same problem as everybody else is having, since they experience their screen being unresponsive in general rather than just after turning on.
I am though going to try some of the fixes suggested, i.e. improve the grounding by placing some aluminum foil under the cover and see if it helps.
What does "turning on" mean? Cold boot up? If so, then the CPU on the phone will be busy doing stuff. If you mean waking up from sleep, then that's another problem.
for me it's both cases, both when booting the phone and just when turning the screen back on. What's strange is that it is only the lower part of the screen that's frozen :-S after 10-20 seconds it suddenly springs back to life just as nothing had happened and works flawlessly until i turn the screen of. Then i see the exact same problem again.
I also noticed now that the screen also freezes after calling somebody and when you hang up :-0 I really don't know what is wrong with the phone!
If the phone is unsecured (never sleeps) it will work flawlessly. As soon as I click the top button to secure the screen, or take a phone call, once I try to unlock/ use the screen again... The problem comes back. The left side of the screen is the most responsive, usually moving my finger around for about five or ten seconds will restore full sensitvity. I received a new digitizer in the mail, just waiting on tape. Interesting note; they are different digitizers. The original was HTC/ tmobile brand while the replacement is simply HTC. The ribbon cable also reads different. My original: pyd v1.0, sw-10 94v-0, e3082521117. The new one reads: pyd v1.0, e21954-1, ruICACichia, 94v-0 1112. The current digitizer replacement is also a standard HTC label... I wonder if it is because it isn't a specific model replacement.
Sent from my HTC Sensation 4G using xda premium
Alright so i tried doing all the fixes related to the grounding issue, and i didn't affect anything at all.
I'm going back to the repair shop today (have a three months warranty) to tell them to have a look at it again and see if they can fix the issue. Maybe they have a spare digitizer they could try instead of my current one. I will let you know if anything helps!
Sounds good. I am betting its either an incorrect digitizer for the model of phone (us/eu/whatever) improper mounting or damage, or just planetary alignment or something equally stupid. I'm really hoping someone figures out this problem... It is frustrating to spend more time figuring out how to fix a phone than you actually do using it.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
Sounds good. I am betting its either an incorrect digitizer for the model of phone (us/eu/whatever) improper mounting or damage, or just planetary alignment or something equally stupid. I'm really hoping someone figures out this problem... It is frustrating to spend more time figuring out how to fix a phone than you actually do using it.
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Click to collapse
True, had i known from the start i would probably just have bought a new phone, rather than spend on the money on getting the screen replaced :-S
Well, I replaced the digitizer for a second time. Seems to be the same thing so far. Different initial responsiveness spot (looks like the right side might be more sensitive now) but I didn't have high hopes. I wonder what it could be...
Sent from my HTC Sensation 4G using xda premium
So i went back to the repair shop and got it fixed. I guess they weren't in the mood for scientific inquiry, because they simply disassembled the phone and installed a new digitizer. After that everything is working fine, altough i will never know if it was the digitizer itself or some faulty wiring somewhere :-S
Worked for me
I have had exactly the same problem you all have experienced. The first digitizer I ordered from a company on e-bay gave me huge problems at the unlock screen. Bought a new one from skalshop and it works perfectly. I even tried it without tape to make sure it worked before I glued the thing together and it worked perfect.

[Q] Dead Screen, but Nexus 5 otherwise boots

My Nexus 5 took a dunk two days ago. Screen was off when I got it out and it wouldn't wakeup so I assumed it was off, but looking back it might still have been on and the screen was simply dead already. I took it apart and disconnected the battery and then left it in rice until today. I reassembled it and tried to turn it on, but nothing seemed to be happening until my N5 vibrated. I decided to plug it into my PC and adb picked it up and started spewing a logcat. Then Pushbullet started forwarding notifications, so it's clear that my device is on and working, but the screen is clearly dead.
Is there any possibility of fixing it?
EDIT: Seems to randomly reboot every once in awhile.
Sure can, for about $50usd u can get a complete new screen/LCD/digitizer and to replace it is fairly easy, I actually offer screen replacement, fixes to and can provide tutorials, as I just finished the same fix on my phone, let me know if I can be of any help...
soupysoup said:
Sure can, for about $50usd u can get a complete new screen/LCD/digitizer and to replace it is fairly easy, I actually offer screen replacement, fixes to and can provide tutorials, as I just finished the same fix on my phone, let me know if I can be of any help...
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Click to collapse
How easy is "fairly easy"? My hardware skills aren't that great and I might not have the needed tools.
japzone said:
How easy is "fairly easy"? My hardware skills aren't that great and I might not have the needed tools.
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Click to collapse
If you buy an entire front panel (glass, LCD, digitizer, etc) it shouldn't be too hard and is mostly a swap.
If you buy individual parts: https://www.youtube.com/watch?v=EYG66MFuwcU & https://www.youtube.com/watch?v=XevDmI5zpjw
Water damage is one of the worst things you can do short of complete destruction, and it might be a good idea to consider just purchasing a replacement device as it could fail at any moment afterwards.
so did you find a solution
In the end I backed up all my stuff using ADB and bought a new phone. Wasn't worth the trouble of fixing when I couldn't be sure that it was simply the screen that was busted. With there being so many decent devices these days in the $200-400 range it was better to just invest in a new phone. I picked up a lightly used OnePlus One to replace it, and then got a new ZTE Axon 7 Fall of last year.
Check Swappa if you need a good deal on a phone.

Repairing Damaged Screen on OnePlus One

Around May 2016, I jumped into a pool with my OPO in my pocket. About 10 seconds afterwards I realized what I had done, and pull the phone out of my pocket. The screen wouldn't turn back on, and it started continuously buzzing. Eventually it stopped and I tried to dry it off best I could. Blowing out what water I could and stupidly purchased a bag of rice I kept it submerged in for awhile. Nothing worked of course.
Eventually I took it apart. The battery glue was so sticky, the battery started to distort as I tried to pry it away from the body of the phone. I figured at that point, it was pretty much destroyed. But I took it apart and used some alcohol to clean up some of the parts. At that point I just decided to order a new phone since I already had it for about 2 years anyway.
But now I want to get it working again to recovery some data and images.
I purchased a replacement battery, soaked the main board in alcohol, cleaned up some of the connectors, etc. Reassembled it, and to my surprise it worked again! Well, except the display. But the digitizer still worked, the capacitive buttons worked, and I could hear sound even. Seemingly everything worked but the display. I can even see the backlight come on sometimes but with no actual picture and some noticeable water marks. I was even able to fiddle around with the digitizer, unlock the phone, connect it via USB, and recover some of what I wanted. However, I was hoping to get the display working so I could recover additional data.
So I purchase a screen assembly (display, digitizer, and front body) off ebay. But same problem, I see the backlight come on sometimes, but no picture. I tried cleaning all the contacts again and re-seating them several times to ensure all connections were okay. Still, no picture on the display.
So I thought maybe I could have ended up with a bad display off eBay. So I ordered another. Still the same issue.
What could I do? Is there anything in particular I should try that might help? Is it the daughter board maybe? That might be easy enough to replace.
orificium said:
Around May 2016, I jumped into a pool with my OPO in my pocket. About 10 seconds afterwards I realized what I had done, and pull the phone out of my pocket. The screen wouldn't turn back on, and it started continuously buzzing. Eventually it stopped and I tried to dry it off best I could. Blowing out what water I could and stupidly purchased a bag of rice I kept it submerged in for awhile. Nothing worked of course.
Eventually I took it apart. The battery glue was so sticky, the battery started to distort as I tried to pry it away from the body of the phone. I figured at that point, it was pretty much destroyed. But I took it apart and used some alcohol to clean up some of the parts. At that point I just decided to order a new phone since I already had it for about 2 years anyway.
But now I want to get it working again to recovery some data and images.
I purchased a replacement battery, soaked the main board in alcohol, cleaned up some of the connectors, etc. Reassembled it, and to my surprise it worked again! Well, except the display. But the digitizer still worked, the capacitive buttons worked, and I could hear sound even. Seemingly everything worked but the display. I can even see the backlight come on sometimes but with no actual picture and some noticeable water marks. I was even able to fiddle around with the digitizer, unlock the phone, connect it via USB, and recover some of what I wanted. However, I was hoping to get the display working so I could recover additional data.
So I purchase a screen assembly (display, digitizer, and front body) off ebay. But same problem, I see the backlight come on sometimes, but no picture. I tried cleaning all the contacts again and re-seating them several times to ensure all connections were okay.
What could I do? Is there anything in particular I should try that might help? Is it the daughter board maybe? That might be easy enough to replace.
Click to expand...
Click to collapse
Since the whole thing involves water,there might be several parts which are damaged. I suggest get your device checked from a professional repair shop.
I was hoping I can learn more about what a professional repair shop might do to diagnose the problem.
orificium said:
I was hoping I can learn more about what a professional repair shop might do to diagnose the problem.
Click to expand...
Click to collapse
Do you have multimeter and knowledge of hardware?
Just toss it away after transferring the files.
It's not worth the hassle, trust me.
I repair OnePlus One's everyday and the water-damaged ones take way too much time.
Mr.Ak said:
Do you have multimeter and knowledge of hardware?
Click to expand...
Click to collapse
Yes, I do. I've done many laptop repairs and repaired a few smartphones in the past but never dealt with water damage like this before.
DevSquad said:
Just toss it away after transferring the files.
It's not worth the hassle, trust me.
I repair OnePlus One's everyday and the water-damaged ones take way too much time.
Click to expand...
Click to collapse
Do you have any advice as to what my next steps would be after having tried two replacement screens. Literally everything works on the phone except the screen doesn't light up. Even the digitizer works. Well I can see the backlight come on sometimes, but no pixels. I've cleaned an re-cleaned the connectors many times using 91% isopropyl alcohol.
Is there any particular resistance or continuity I can check that might indicate what component is bad? Information about the pinouts somewhere?
Maybe there's another part of XDA or another forum that goes more in-depth into smartphone repair? If anyone has any recommendations, I'd greatly appreciate it.

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