[Completed] [Q] Update ruined my phone!! Please help?! - XDA Assist

I have a Nexus 4. After the most recent update, everything has stopped working: I get texts over 5 days late, Google play won't load or let me log in, many of my apps became useless because they stopped working (ex. Tumblr app); my pictures won't back up to my Google account, and many more problems. I wanted to try a factory reset but the computers won't register my phone (I've tried 2 different computers, 3 different cords). I don't want to lose all of my pictures/videos/contacts. I tried downloading Airdroid but my phone refuses to download it (Google play doesn't work, and it simply says "Installing" when I download from Chrome or with ES File Downloader, but it never actually installs). I'm getting desperate now, can someone please help?? :crying::crying:

PaigeNoelle said:
I have a Nexus 4. After the most recent update, everything has stopped working: I get texts over 5 days late, Google play won't load or let me log in, many of my apps became useless because they stopped working (ex. Tumblr app); my pictures won't back up to my Google account, and many more problems. I wanted to try a factory reset but the computers won't register my phone (I've tried 2 different computers, 3 different cords). I don't want to lose all of my pictures/videos/contacts. I tried downloading Airdroid but my phone refuses to download it (Google play doesn't work, and it simply says "Installing" when I download from Chrome or with ES File Downloader, but it never actually installs). I'm getting desperate now, can someone please help?? :crying::crying:
Click to expand...
Click to collapse
Download KitKat Stock Firmware and Flash It.
Make sure you have a backup of everything

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

phone not receiving sent links/apps

whenever i download an app via android market web store, or send a link from chrome to phone, my phone will NEVER receive it.
it has worked flawlessly before, but seems to have stopped after i rooted.
any way to fix this?
phone: nexus s
Sending links to your phone requires an app called Google Chrome To Phone. You need to start up the app and agree to the terms before it will receive links, so give that a shot, even if you feel you have done that before.
Both sending links and having apps automatically installed rely on a Google Talk connection. You'll want to also check if Talk is connected as well.
- chris
i've used chrome to phone many times before, and have uninstalled/reinstalled on desktop and phone, logged in with another account, and nothing is working! i've also downloaded many apps from android market web store with no issues until recently when i rooted.
and it worked before without me being signed into google talk.
Try to reinstall the market can work in it
You may want to make sure you can log into Talk just to confirm the talk connection is working for things other than push. But if you know that already works...
I think it's time to go back to your Nandroid backup you took before rooting. If you're using a custom ROM, it may also be worth taking a backup and going back to stock to see if that improves the situation.
Then when you try rooting again, just test C2DM every now and then to isolate the step that causes things to stop working properly.
- chris
i had same problem try to reinstall market
lol I have no idea I'd my talk connection is working or not. when i launch talk, there is a little 'x' button beside 'Offline' under my gmail account, and when i sign in, the 'x' button is still there, although i have seemed to sign in. i dont have any contacts in google talk so i cant test if its properly working.
will try redownloading market to see if that works as well, thanks!
ill save unrooting to a last resort i guess :/
update:
ive tried redownloading market, but nothing changed. when i downloaded an app from the android market on the desktop, i didnt receive it on my phone, although the button said 'installed' on my computer.
i've also tried removing my account from the phone, and then downloading an app. the market (on desktop) still said 'installed' when there wasn't any phone linked to the email...
honestly i have no idea how to fix this.

[Q] Weird problem with google play and purchased apps

Honestly, not sure that this has to do with my transformer, but my tf101 seems to be the only device affected by the following problem:
When i go to google play, if i try to install an app that i had purchased in the past, it stays stuck on download and doesn't even start. I tried to redownload the same apps on other devices (lg 2X for example) and it works fine. My transformer did work fine until last week as well.
I've got no idea of what could be causing this, any suggestions? I tried switching back and forth from different google accounts but the problem persists. Reinstalling google play didn't work either.
Edit: it would look like redownloading certain apks works, seems like it only doesn't work with larger apk files (> 2mb, but it may be a coincidence). I'm even more confused now
Edit2: The issue is definitely related to apk dimension. Can't install from market apks larger than 20mbs. How is this possible? i'm still on honeycomb stock to avoid the ics mess, and i can remember downloading large apks fine just few months ago. Any solution?
You could try wiping your cache, force closing play, and if you're rooted wipe market stats in Titanium Backup, that should probably fix it.
Also try the install button off of a computer, and then it sends to your tf, that might get it to work.
Regarding large files... is your wifi connection decent?
Also, make sure you are able to connect and login to Talk. The Play store doesn't work properly unless you can log Talk, been there a few times. With mine, even trying to install free apps would give a purchasing error because Talk connection was getting interrupted before logging in.

Hangouts Can't Reach Google

Greetings... I just ODINed back to stock, took the OTAs, ODINed CWM, and then flashed Tweaked Lite 1.0. So far it's awesome. Only issue is with Hangouts. I'm getting:
Couldn't sign in because we couldn't reach Google. Try again.
I've tried restarting, just waiting (multiple days), updating Hangouts, clearing data in Settings->Manage Applications, wiping cache from CWM and nothing seems to be working.
Any suggestions?
isutommyt said:
Greetings... I just ODINed back to stock, took the OTAs, ODINed CWM, and then flashed Tweaked Lite 1.0. So far it's awesome. Only issue is with Hangouts. I'm getting:
Couldn't sign in because we couldn't reach Google. Try again.
I've tried restarting, just waiting (multiple days), updating Hangouts, clearing data in Settings->Manage Applications, wiping cache from CWM and nothing seems to be working.
Any suggestions?
Click to expand...
Click to collapse
I had this issue and did this and it fixed it for me...
Clear updates and data from Google Hangouts and Google Play Services.
Delete Google Play Services using Root Explorer.
Reboot.
Try to open Hangouts and it will prompt you that you need Google Play Services.
Download and everything should then work ok.
Yeah this happens from time to time, still not sure on the reason or rhyme (#drseuss). Doing things similar to what jdawg334 outlined has helped me as well.
I finally got it to work. I couldn't get Root Explorer to delete Google Play Services successfully but with all the deleting of caches, updates, and force stopping services it finally was able to log in. Thanks for the help! Loving tweaked lite.
the tip is gold worth for my SGT7 3G in fixing time calculation .
Found more info here LINK, and here the step by step description:
uninstall updates for Google Play services
tried to open Hangouts which prompted me to update Google Play services
updated Google Play services
ran Hangouts
Works!
So thanks to PalaNIN on reddit.com.
Can't access internet
I was able to get past the Hangouts problem, but I can't seem to access the internet after flashing Tweaked Lite. I can access the Play store, d/l apps and updated installed ones, send and receive e-mails, etc., but if I open the default browser or Dolphin browser, I can't connect to the internet. I was given this Charge from a friend, and want to use it as a wifi device only. It was already updated to FP8 when I received it, so I rooted it, installed CMW, wiped data/factory reset, then just flashed the ROM. I didn't Odin back to any previous build, just went with the OTA already loaded on the phone. The internet seems to be the only thing not working.
*Edit*
Guess I didn't get past the Hangouts problem. I uninstalled the updates to Google Play Services, then reinstalled the update, but still get the message "Couldn't sign in because we couldn't reach Google. Try again."
zereoue said:
I was able to get past the Hangouts problem, but I can't seem to access the internet after flashing Tweaked Lite. I can access the Play store, d/l apps and updated installed ones, send and receive e-mails, etc., but if I open the default browser or Dolphin browser, I can't connect to the internet. I was given this Charge from a friend, and want to use it as a wifi device only. It was already updated to FP8 when I received it, so I rooted it, installed CMW, wiped data/factory reset, then just flashed the ROM. I didn't Odin back to any previous build, just went with the OTA already loaded on the phone. The internet seems to be the only thing not working.
*Edit*
Guess I didn't get past the Hangouts problem. I uninstalled the updates to Google Play Services, then reinstalled the update, but still get the message "Couldn't sign in because we couldn't reach Google. Try again."
Click to expand...
Click to collapse
Yeah the hangouts thing is obnoxious - I went back to stock a few times to see if I made the issue but I couldn't get it to work there either. Not sure why the browser is acting up though - haven't seen that myself... not sure what would be causing that issue unfortunately.
dwitherell said:
Yeah the hangouts thing is obnoxious - I went back to stock a few times to see if I made the issue but I couldn't get it to work there either. Not sure why the browser is acting up though - haven't seen that myself... not sure what would be causing that issue unfortunately.
Click to expand...
Click to collapse
I can't figure it out - not being able to browse the internet. It has worked once or twice, but I have no idea what changes to allow it. I restored a backup back to stock to check if I could browse then, and I could. I then reflashed TLite, but still had the same problem. I just restored the backup back to stock and I'll leave it there for now. I use the phone for wifi and a couple apps, so it should be fine for now. At some point I probably should try Odining back to a previous version, installing the OTAs, then flashing TLite. Would I want to repartition when going back to EP4D?
zereoue said:
I can't figure it out - not being able to browse the internet. It has worked once or twice, but I have no idea what changes to allow it. I restored a backup back to stock to check if I could browse then, and I could. I then reflashed TLite, but still had the same problem. I just restored the backup back to stock and I'll leave it there for now. I use the phone for wifi and a couple apps, so it should be fine for now. At some point I probably should try Odining back to a previous version, installing the OTAs, then flashing TLite. Would I want to repartition when going back to EP4D?
Click to expand...
Click to collapse
Wouldn't be a bad idea. Your usage matches my own (no sim card even), and I have yet to encounter any sort of browsing issues at all.
zereoue said:
I can't figure it out - not being able to browse the internet. It has worked once or twice, but I have no idea what changes to allow it. I restored a backup back to stock to check if I could browse then, and I could. I then reflashed TLite, but still had the same problem. I just restored the backup back to stock and I'll leave it there for now. I use the phone for wifi and a couple apps, so it should be fine for now. At some point I probably should try Odining back to a previous version, installing the OTAs, then flashing TLite. Would I want to repartition when going back to EP4D?
Click to expand...
Click to collapse
same deal here. it worked once. my theory is that it might have to do with Google Play Services. I'm thinking the Lite version blocks something or left a key file out.
found this: https://support.google.com/googleplay/answer/1647495?hl=en
and this: http://forums.androidcentral.com/go...ogle-hangouts-cant-sign-updated-solution.html
another hint
My situation was the same, google play services uninstall,reinstall doesn't help the login issue.
But at least : cleared hangouts data and google play services data, then on my PC I've log in to my gmail account and at the bottom left corner i've enabled "the new kind chat" (means Hangouts instead Talk) and then the hangouts on my phone immediately logged in to my account...
interesting...

(6045Y) Idol 3 - Google Play Services problem

Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.

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