[Q] Weird problem with google play and purchased apps - Eee Pad Transformer Q&A, Help & Troubleshooting

Honestly, not sure that this has to do with my transformer, but my tf101 seems to be the only device affected by the following problem:
When i go to google play, if i try to install an app that i had purchased in the past, it stays stuck on download and doesn't even start. I tried to redownload the same apps on other devices (lg 2X for example) and it works fine. My transformer did work fine until last week as well.
I've got no idea of what could be causing this, any suggestions? I tried switching back and forth from different google accounts but the problem persists. Reinstalling google play didn't work either.
Edit: it would look like redownloading certain apks works, seems like it only doesn't work with larger apk files (> 2mb, but it may be a coincidence). I'm even more confused now
Edit2: The issue is definitely related to apk dimension. Can't install from market apks larger than 20mbs. How is this possible? i'm still on honeycomb stock to avoid the ics mess, and i can remember downloading large apks fine just few months ago. Any solution?

You could try wiping your cache, force closing play, and if you're rooted wipe market stats in Titanium Backup, that should probably fix it.
Also try the install button off of a computer, and then it sends to your tf, that might get it to work.
Regarding large files... is your wifi connection decent?

Also, make sure you are able to connect and login to Talk. The Play store doesn't work properly unless you can log Talk, been there a few times. With mine, even trying to install free apps would give a purchasing error because Talk connection was getting interrupted before logging in.

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

phone not receiving sent links/apps

whenever i download an app via android market web store, or send a link from chrome to phone, my phone will NEVER receive it.
it has worked flawlessly before, but seems to have stopped after i rooted.
any way to fix this?
phone: nexus s
Sending links to your phone requires an app called Google Chrome To Phone. You need to start up the app and agree to the terms before it will receive links, so give that a shot, even if you feel you have done that before.
Both sending links and having apps automatically installed rely on a Google Talk connection. You'll want to also check if Talk is connected as well.
- chris
i've used chrome to phone many times before, and have uninstalled/reinstalled on desktop and phone, logged in with another account, and nothing is working! i've also downloaded many apps from android market web store with no issues until recently when i rooted.
and it worked before without me being signed into google talk.
Try to reinstall the market can work in it
You may want to make sure you can log into Talk just to confirm the talk connection is working for things other than push. But if you know that already works...
I think it's time to go back to your Nandroid backup you took before rooting. If you're using a custom ROM, it may also be worth taking a backup and going back to stock to see if that improves the situation.
Then when you try rooting again, just test C2DM every now and then to isolate the step that causes things to stop working properly.
- chris
i had same problem try to reinstall market
lol I have no idea I'd my talk connection is working or not. when i launch talk, there is a little 'x' button beside 'Offline' under my gmail account, and when i sign in, the 'x' button is still there, although i have seemed to sign in. i dont have any contacts in google talk so i cant test if its properly working.
will try redownloading market to see if that works as well, thanks!
ill save unrooting to a last resort i guess :/
update:
ive tried redownloading market, but nothing changed. when i downloaded an app from the android market on the desktop, i didnt receive it on my phone, although the button said 'installed' on my computer.
i've also tried removing my account from the phone, and then downloading an app. the market (on desktop) still said 'installed' when there wasn't any phone linked to the email...
honestly i have no idea how to fix this.

Google Play Services has stopped - Unable to fix

So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.
Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
Click to expand...
Click to collapse
Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
Click to expand...
Click to collapse
By chance did you get a moment to try this?
From my CM11 S3
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
Click to expand...
Click to collapse
As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
Click to expand...
Click to collapse
I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3

So my S7 can't install or update apps after rooting...

Yeah. Title.
So I just recently rooted my (Verizon Snapdragon variant if it matters) S7 and noticed a few things were off. The immense slowdown, overheating, and just general bugginess reminiscent of old android 3.0 - 4.0. Not only this, but Apps wouldn't install on my phone unless I used the Play Store on my PC, or maybe the install button on an apk would work. Now, I'm no fan of nostalgia if it prevents me from using my phone, so I did the only logical solution and just factory reset my device. Now, speed is fixed, temps... seem to be normal, however the install button on apks don't work all the time, and the Play Store still doesn't work. To specify, If I try to install a free app/update, it says downloading for what seems like eons, then finally crashes. If I try to purchase an app, it spits out "The Google Play Store has stopped working" and freezes up until I force close it. I've cleared the cache and everything and it still doesn't seem to work. Any help is appreciated.
EDIT: FORGOT TO MENTION! I installed BuildProp editor to fix the problem with my wifi forgetting the password after I disconnect (ro.securestorage.support = false). deleted /efs/ss_data and returned secure.storage to true. thing is, it still didn't work before or after this wifi fix.
REV. 3: I think it started after flashing xposed framework with chainfire's own Flashfire app.
REV. 4: No dice, it won't work if I use my cellphone data either. So it's definitely not 3rd party (Router, ISP, ect.)
EDIT LUCKY NUMERO 5: Got it to pop an error at me while trying to reinstall ES File Explorer. Error code: 920
[C/P straight from redit because I'm lazy and I'm getting zero help there.]
I'm having the wifi issue as well, retrying the buildprop method again to see if I did something wrong but I dont' think so.

Hipstreet Flare 2 HS-9DTB7 - App Crashes, Odd Behaviour, Deleted App Return, More.

After many long attempts to fix this I have come up empty handed. I believe the Hardware is either corrupted or damaged but need an expert to help confirm. (it doesnt even seem worth it at this point to fix, but i want to try anyways, its my kids tablet) I will add as much detail as possible.
First the tablet would get stuck in booting (A9 screen) found that this is due to a corrupted firmware. I flashed a firmware onto the device and it was able to boot up, however still with a few issues. google play store when updated would instantly crash "google play store has stopped" the second you clicked to use it. the only fix i found for this was to uninstalled the google play store update back to factory and it would worked, with the problem of some apps had to be downloaded over and over until it decided to complete, often finishing with a package file invalid. but i managed to get a few games and whatever and gave it back to my daughter.
after about a week everything crashed at once on boot up. process.google.gapps would crash over and over and over as soon as you click ok, many other apps crashing as well and just repeating google account manager, Key chain, RS OTA, and others i cant remember at this time (the problem is currently not occurring or i would go get this information.) mostly the gapps process was crashed over and over making the tablet unusable due to constantly trying to click these errors.
Odd behaviour, during that i managed to click and quickly select settings, and went in and deleted a bunch of apps or uninstalled updates on ones that were crashing, i could uninstalled enough to stop all the errors.. then i rebooted the tablet.. and all the errors were back, and everything i uninstalled was back too, how the f**k?! lol.
i attempted such things as going into recovery and deleting all the cache and media, nothing. so i flashed it again.
the above error return after some time. and i flashed it again (my daughter wanted it working this seems to be my only quick and temporary fix, i have disabled many apps and stopped it from automatically updating, however i still found some settings after being changed, to be undone back to the way it was before i changed it after rebooting the tablet. again it always crashes when google play store updates. this time i rebooted the tablet and went to update the store, and now the app can NOT be found in the store. there does not even seen like a way to update the tablet like "here is your only buggy version, have fun"
CORRECTION: Google Play Store could not be updated because after restarting the tablet the updates were back, as if i had never uninstalled them. i didnt bother checking the first time because this is very unusual.
I am willing to root, change, hack, smash, throw out the window, put it in the hydraulic press at work...i dont care lol
i believe the hard drive has damage.
(i didnt run thru all the attempts i have made to fix things, cause i could write a novel. Thank you for reading.
- Kontr4 -

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