How to recover Moto G? - Moto G Q&A, Help & Troubleshooting

Hi!
I updated my moto g when the official OTA 5.0.2 arrived, It worked properly more or less, for some days. It began to fail some apps and suddenly to black screen. When I push the power button only appears the logo of Motorola.
I can enter in fastboot mode and recovery mode, but when I tried to flash a stock ROM or anything like a custom recovery It does not work. (with mfastboot).
In fastboot mode appears this:
writing logo
(bootloader) Failed to erase partition
(bootloader) Failed to flash partition logo
FAILED (remote failure)
And in recovery mode appears this:
E: Can´t mount /cache/recovery/last_log
E: Can´t open /cache/recovery/last_log
E: Can´t mount /cache/recovery/log
E: Can´t open /cache/recovery/log
E: Can´t mount /cache/recovery/last_install
E: Can´t open /cache/recovery/last_install
E: FAiled closing /dev/block/platform/ms_sdcc.1/by-name/misc
(I/O error)
The moto g is a XT1032.
The bootloader version is 41.18
Can anyone help me?

You should flash a recovery for Lollipop bootloader

Feche said:
You should flash a recovery for Lollipop bootloader
Click to expand...
Click to collapse
Like which one?

Like this one https://mega.co.nz/#!14knFRxA!u3vZglvRSICmlknJNbxA1AKEQGXx0aWu8Oke58E4mX8

Feche said:
Like this one https://mega.co.nz/#!14knFRxA!u3vZglvRSICmlknJNbxA1AKEQGXx0aWu8Oke58E4mX8
Click to expand...
Click to collapse
I tried with this one and did not allowed to install it.
From TWRP web > openrecovery-twrp-2.8.5.0-xt1032.img
Is the same?

Try flashing Philz for the falcon from here: http://forum.xda-developers.com/showthread.php?t=2639583
I used Philz on my xt1032 because I was having problems with TWRP whereby it was giving me strange errors.

I have the same problem - any solution?
After the OTA update to a higher Android version (I believe it was Lollipop) I started to face WIFI / WLAN connection issues.
But now the XT1032 / Moto 1st gen totally died in the same way that you are describing.
"I/O error" tells me there is something fundamentally wrong.
Sames messages, and tried factory reset multiple times.
Additionally, after "Power down" the phone still seems to be alive, since the display flashes every 4 seconds briefly, showing the Android logo which is also shown in recovery mode.
And the battery is at 0% after a couple of hours - so the phone is still "on", even while powered off (officially).
-> Have you found a solution to your problem?
I have not dared to flash the phone with anything up to now in order to keep the warranty.
So I will send it to Motorola unless someone has a hint regarding a software solution...

Hi Motorino . i have moto g2 with exactly the same problem. Have tried everything......may also send it to motorola

How about fastboot flashing the 5.0.2 full factory firmware image: http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795
@melbfc - Here is the forum for your Model: http://forum.xda-developers.com/moto-g-2014

Related

[Q] Multiple Recovery Issues

I have wiped my stock android to install CyanogenMod but I encountered error status 7, upon restart I ClockworkMod recovery could not mount the sdcard/internal storage so I couldn't even install stock android or cyanogen that way. Furthermore when I try and flash another recovery like TWRP due to another error in command prompt which is, error FAILED (remote: image error! (BootMagic check fail)). So I have no android installed, I cant flash another recovery and the recovery I have cant read my internal storage,
I'd love some help and if you need any more information just ask.
I have unlocked my bootloader and it also says Tampered as well as Unlocked on the bootloader.

[Q] Nexus 5 stuck at screen of the eternally spinning balls

I'm going to start off by saying I'm the noobiest of noobs, so please be gentle with your replies.
I was watching Youtube on my Nexus 5 yesterday when it suddenly shut down and attempted to restart itself. I watched it go very slowly from the white Google logo to the colourful spinning balls screen, and it got stuck there.
Status right now:
Phone stuck at spinning balls screen
I can get to fastboot and factory recovery screen
Factory reset doesn't work
Power button appears to be working fine
Charging is fine and I can see the battery icon when it's off
Phone is not rooted, bootloader has not been unlocked
What I did so far:
Someone posted a thread with a similar problem and said to flash the factory image a few times, so I followed these instructions. Except to do that I need to unlock my (currently locked) bootloader first. I then tried to follow these instructions of unlocking bootloader, but got stuck at the last step of "fastboot reboot“ because my phone still won't get past the screen of spinning balls, no unlocking the bootloader for me. HELP!
This is what's at the bottom of the system recovery screen:
E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/last_log
E: Can't open /cache/recovery/last_log
E: failed to mount /cache (Invalid argument)
E: Can't mount /cache/recovery/last_install
E: Can't open /cache/recovery/last_install
E: failed to mount / cache (Invalid argument)
E: Can't mount /cache/recovery/last_kmsg
E: Can't open /cache/recovery/last_kmsg
E: failed to mount /cache (Invalid argument)
So. Have you tried the fastboot commands to fastboot flash system system.img and boot and cache etc etc?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
So. Have you tried the fastboot commands to fastboot flash system system.img and boot and cache etc etc ?
Click to expand...
Click to collapse
I think I have, it didn't work because the bootloader is locked, and if I am able to unlock it right now, there would be no problem.
laughingcloud said:
"fastboot reboot“
Click to expand...
Click to collapse
Not surprising. We already know your phone won't boot and that what that command tries to do. Use the command "fastboot reboot-bootloader".
Wakamatsu said:
Not surprising. We already know your phone won't boot and that what that command tries to do. Use the command "fastboot reboot-bootloader".
Click to expand...
Click to collapse
Tried it, then when the fastboot screen came on, it's "Lock State - Locked" again.
laughingcloud said:
Tried it, then when the fastboot screen came on, it's "Lock State - Locked" again.
Click to expand...
Click to collapse
Not a good sign. Points to a physical problem, not software.
And you have done fastboot oem unlock yea?
Sent from my Nexus 5 using Tapatalk
Wakamatsu said:
Not a good sign. Points to a physical problem, not software.
Click to expand...
Click to collapse
Does that mean I have to take it to a repair shop? Or is it irrepairable?
Ben36 said:
And you have done fastboot oem unlock yea?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, the status shows as unlocked right after I do fastboot oem unlock, but as soon as I reboot it, goes back to locked again.
laughingcloud said:
Yes, the status shows as unlocked right after I do fastboot oem unlock, but as soon as I reboot it, goes back to locked again.
Click to expand...
Click to collapse
Yup, does sound like pooped nand. Nothing you can do about unlocking. But can you not flash the img's locked tho still as they're Google img's. I can't remember now
Sent from my Nexus 5 using Tapatalk

Bricked Nexus 5, can't get it to work.

My N5 decided suddenly the other day to stop working. I held it, it turned off and on and then the boot animation just continued. I have googled and tried everything I can but it seems to go wrong someplace every time. I tried to wipe it from recovery mode but then it gave this as "error message".
-- Wiping data...
Formatting /data...
E:Failed to mount /cache (Invalid argument)
Formatting /cache
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/last_install
E:Can't open /cache/recovery/last_install
Data wipe complete (but it's not really done it seems) and then this repeats:
E:Failed to mount /cache (Invalid argument)
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log
E:Failed to mount /cache (Invalid argument)
E:Can't mount /cache/recovery/last_install
E:Can't open /cache/recovery/last_install
Click to expand...
Click to collapse
is this clockworkmod recovery?
androidcues said:
is this clockworkmod recovery?
Click to expand...
Click to collapse
No. Have not used that or am not familiar with it.
Numite said:
No. Have not used that or am not familiar with it.
Click to expand...
Click to collapse
is your device even root?
Is the phone running a stock or custom recovery such as TWRP?
You may have to try flashing a stock ROM but that will require an unlocked bootloader.
Being rooted should not cause a problem with formatting the data and cache partitions.
audit13 said:
Is the phone running a stock or custom recovery such as TWRP?
You may have to try flashing a stock ROM but that will require an unlocked bootloader.
Being rooted should not cause a problem with formatting the data and cache partitions.
Click to expand...
Click to collapse
Yea it is running custom recovery TWRP, was a long time since I played around with this. The bootloader is unlocked if it is "LOCK STATE - UNLOCKED" is bootloader. I don't know why it doesn't work, but I belive the problems is that the mobile can't find cache. Will take it to service and if it isn't my fault it will be covered by the shop. So regarding the last thing, do I have to lock the bootloader or do the warranty work anyways? I'm a noob at this just FYI
Numite said:
Yea it is running custom recovery TWRP, was a long time since I played around with this. The bootloader is unlocked if it is "LOCK STATE - UNLOCKED" is bootloader. I don't know why it doesn't work, but I belive the problems is that the mobile can't find cache. Will take it to service and if it isn't my fault it will be covered by the shop. So regarding the last thing, do I have to lock the bootloader or do the warranty work anyways? I'm a noob at this just FYI
Click to expand...
Click to collapse
You should download "Nexus Root Toolkit" to your PC. There is a function in the Advanced Menu tha will allow you to fix a boot loop/soft bricked.
I hope that helps
---------- Post added at 08:00 AM ---------- Previous post was at 07:50 AM ----------
Here is the link to the "Nexus Root Toolkit"
go search google for the Wugfresh. com site
It's a great source....
I'm not sure but locking the bootloader may not make a difference for warranty if the phone has TWRP installed.
Have you tried using the Nexus Root Toolkit? There is an option to restore factory and unroot, with a bricked unit. This helped me once, although not with your particular problem.
I had same issue with MOTO G 2014. Motherboard replaced on warranty. I suppose there was prob;lem with flash memory.
Bigbossradio said:
You should download "Nexus Root Toolkit" to your PC. There is a function in the Advanced Menu tha will allow you to fix a boot loop/soft bricked.
I hope that helps
---------- Post added at 08:00 AM ---------- Previous post was at 07:50 AM ----------
Here is the link to the "Nexus Root Toolkit"
go search google for the Wugfresh. com site
It's a great source....
Click to expand...
Click to collapse
I have already tried to use that option and have used Nexus Root toolkit before. Will give it another shot though. Will update.
Run 1:
Flash stock + unroot. Device os soft-bricked/bootloop
Chose Android 4.4 as the image to flash. No problems so far.
ADB device not found.. Aparently I can't do it because USB debugging seems to be off, but I can not access settings to change it...
Run 2: Flash stock + unroot. Device os soft-bricked/bootloop
Chose Android 4.4 as the image to flash. No problems so far.
Here is the cmd log. http://imgur.com/uR2KntS
Writing bootloader failed
Writing radio failed
Writing boot good
Writing cache failed
Writing recovery failed
Erasing system failed
http://imgur.com/BLmHMBx
Waited 20 mins: this pops up
http://imgur.com/biXRFOL
and then this
http://imgur.com/Gvqi0Zz
and meanwhile the phone just tries to boot but can't even after this....
Numite said:
I have already tried to use that option and have used Nexus Root toolkit before. Will give it another shot though. Will update.
Run 1:
Flash stock + unroot. Device os soft-bricked/bootloop
Chose Android 4.4 as the image to flash. No problems so far.
ADB device not found.. Aparently I can't do it because USB debugging seems to be off, but I can not access settings to change it...
Click to expand...
Click to collapse
Your best bet is to get a fast boot cable and use direct fastboot commands
Try using the flash-all batch file using a pc with the phone in fastboot mode. If that doesn't work. If that still doesn't work, it may be that the emmc in the phone is damaged.
What is a fastboot cable? I've got a couple of nexus 5 motherboards with booting problems. It would be great if I could fix them. Thanks.
bricked nexus 5
hey guys, my phones bricked to the max due to an update to cm13. here are all the issues:
-settings doesnt work, at all
-google play services doesnt work, like not even installed on phone anymore
-status 255 when i try to flash any update
-factory wipe fails
-wipe cache partition fails
so i looked online about what status 255 is and people were saying to flash a new super su to the phone, so i tried that, and now the phone doesnt boot up. so i dont know what my options are now that i cant put any files onto the devices from pc because it wont boot, and flashing from recovery doesnt work.
any ideas?
Corneliusvinyo said:
Your best bet is to get a fast boot cable and use direct fastboot commands
Click to expand...
Click to collapse
Could you explain what those are and best way to get one that will work for sure?
Numite said:
Could you explain what those are and best way to get one that will work for sure?
Click to expand...
Click to collapse
You can order one online .. It looks like a USB cable .. When it is connected to your device it immediately boots it into fastboot mode
---------- Post added at 07:05 PM ---------- Previous post was at 06:40 PM ----------
Are you able to boot into recovery ?
ozAztekk said:
hey guys, my phones bricked to the max due to an update to cm13. here are all the issues:
-settings doesnt work, at all
-google play services doesnt work, like not even installed on phone anymore
-status 255 when i try to flash any update
-factory wipe fails
-wipe cache partition fails
so i looked online about what status 255 is and people were saying to flash a new super su to the phone, so i tried that, and now the phone doesnt boot up. so i dont know what my options are now that i cant put any files onto the devices from pc because it wont boot, and flashing from recovery doesnt work.
any ideas?
Click to expand...
Click to collapse
Your best bet would probably be to flash back to a completely stock ROM and start over with CM. Be aware of the fact that flashing back to stock will require wiping the data partition.
audit13 said:
Your best bet would probably be to flash back to a completely stock ROM and start over with CM. Be aware of the fact that flashing back to stock will require wiping the data partition.
Click to expand...
Click to collapse
thanks man, i found a tutorial for doing it using fastboot.exe and im back to 6.0.1 now, just have to get back to cm. thanks again and hello from hamilton.
Glad you got your problem solved. Greetings from Toronto.
I will have to look into a fastboot cable. I heard about fastboot cables when I have a Motorola Atrix HD.
---------- Post added at 04:58 PM ---------- Previous post was at 04:41 PM ----------
I see factory fastboot cables for certain Motorola devices but none for the LG. Are these factory cables universal?
audit13 said:
Glad you got your problem solved. Greetings from Toronto.
I will have to look into a fastboot cable. I heard about fastboot cables when I have a Motorola Atrix HD.
---------- Post added at 04:58 PM ---------- Previous post was at 04:41 PM ----------
I see factory fastboot cables for certain Motorola devices but none for the LG. Are these factory cables universal?
Click to expand...
Click to collapse
I'm not sure they are

N5 Help : No debugging mod, No Recovery

Hi,
I Got some problems with my Nexus 5 last days. First it was the power button problem and it was restarting all the time. I cleaned and it seems ok now.
But NOW my android is not restarting. I don't know if it was due so many restarts during the last few days ... The point is : Or it stocks at the '' GOOGLE '' screen, or it goes to the last part with some colorful stuffs '' gifs loading '' FOREVER.
I Don't have the USB Debugging mode ON so I can't do anything from ADB using my computer.
I Cant access recovery mode ( ALL STOCK SOFTWARE ). When i open the recovery mode it just shows the android with red triangle and NO OPTIONS. Neither Reset and other options that should be there.
I really don't now how to proceed from now.
Any tips?
Thanks !
When you enter recovery, you are suppose to see th dead android with the red triangle. When you see this, hold the power button and press volume up to enter recovery.
That's what i tried to say , sorry. Even doing that nothing happens. None options are shown.
Try reflashing recovery.img file
Hi,
After sometime I'm able to access the recovery mode. But my device are still dead.
Now ,when I open recovery mode it shows right this at the first screen
'' Supported API: 3
E: failed to mount /cache ( Invalid Argument) "
I've already tried to wipe cache/FR and it shows just a lot of problems in creating/wiping partitions.
I tried as well to run the flash-all.bat from the latest android version files from android website but nothing worked.
Any tips to proceed?
Trying to flash using cmd, file by file i got erros like that
'' erasing cache/userdata/system(all those)
FAILED ( remote: failed to erase partition)
Finished. Total time 0.2s ''
For all files from bootloader.img to syustem/recovery/radio/userdata/cache
edit : I've use '' fastboot oem unlock '' , but didn't worked as well.
When you unlock the bootloader, does the bootloader relock itself when the phone reboots?
Yes, after I reset the bootloader relock itself !
Since the bootloader relocks itself after a reboot, the motherboard memory is damaged; therefore, you will need to replace the motherboard.

Xperia L stuck on stock recovery - need help

So, with CWM I flashed 7.1.1 taoshan to my Xperia L. The OS works, but when I tried to re-enter recovery mode to install gapps, CWM got replaced with Android stock Recovery. See Image: imgur. com/a/qOSJL
(I cant post links, put the imgur. and the com together)
When I try to Apply update from SD card, I get:
-- Couldn't mount /sdcard
Installation aborted.
E: failed to find /misc partition
I tried to Apply update from ADB, but I just get these errors after opening package:
e: footer is wrong
e: signature verification failed
Installation aborted.
I also tried fastboot, but whenever I enter the bootloader my PC doesn't recognize the phone with fastboot devices , and is stuck on waiting for any device (If it is not in the bootloader adb devices works)
While it is in the bootloader the screen is just black and the LED is blue.
I also tried CWMs and TWRPs app, but neither of them worked.
Can you please help me replace the stock recovery or install gapps without flashing it? Thanks.
You can download the latest TWRP for the official site and flash it with command line in your windows pc
. This is the command for the fast boot if you don't know ( fastboot flash boot ......File name.img ) you can also flash it with flash tool
And if your computer can't find your phone then reinstall the Xperia L drivers

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