Can't connect to wifi - AT&T LG G2

My daughter LG G2 acting up last few week, she could not connect to home wifi network or other wifi network such as starbucks network..... the phone is stock , never been rooted or tampering with 3rd parties software... phone version 4.4.2 ... is this software or hardware problem?

tonynguyenn said:
My daughter LG G2 acting up last few week, she could not connect to home wifi network or other wifi network such as starbucks network..... the phone is stock , never been rooted or tampering with 3rd parties software... phone version 4.4.2 ... is this software or hardware problem?
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So its not connecting to any Wifi network or networks that were previously used before on this phone? This isn't a hardware issue but you can stand close to the Wifi router and try to connect. Could be a detached antenna perhaps but the G2 is pretty tough and can really take some nasty falls.

Related

[Q] nexus 5 not connecting to any cellular network

I took a nexus 5, 6 months back, i had updated it to 4.4.4. Since yesterday it ws behaving wierdly. My network would just drop and then upon searching for networks under mobile networks, i was able to reconnect bt suddenly it jst stopped working. i wasnt able to connect to any cellular network on any sim card whereas the same sim card was working on other devices. even on searching for mobile networks i couldnt find anything. i tried every possible thing, i switched to android L, and even downgraded my phone to 4.4.2 bt absolutely nothing worked (i knw that means unlocking my bootloader and i have lost warranty but i had to try something). please help me out, this is getting toooo annoying (P.S i dropped my phone once, got a very minor bump, is there by any chance a hardware issue due to that?) it is connecting to wifi network and bluetooth perfectly
If you've flashed a clean stock image, then unfortunately it's likely hardware. Antenna may have been damaged when it was dropped.
Or its a carrier issue. Or Sim. Did you try a friends Sim that's the same size?
I've been having fun same problem got the past week or so. I'm on T-Mobile and I have had no service, or service dropping to "H." Mostly it's just no service, then "low" service.

Wifi Woes

My only real problem since I have had the G Flex 2 is wifi performance has been really hit or miss. The phone wants to hold on to weak connections too long(I have 3 APs in my house) and sometimes flat out does route traffic even though it is connected. I didn't have this issue with my Nexus 5. Not coincidentally the LG G3 and G4 also seem to have to have wifi issues on lollipop. I downloaded a program to disable ipv6, not sure it is helping. Anyone else having wifi issues/solutions?
I had Wi-Fi issues before I updated to 5.1.1. Are you running the latest os?
Yes 5.1.1
Unsure. I don't have problems with WiFi, even before the 5.1.1 update. Then again our AP covers a lot of the neighborhood so there is never a lapse in signal strength. And that is an end of life Cisco AP. One thing I can say is if you are on Sprint, disable the Connections Optimizer. That thing is horrible. Not sure if the other carriers have their own WiFi scanning app, but I would assume so.
I have ATT model. I have scanning turned off. While I don't find much on the G Flex 2, I do find G3/G4 with the same issues on 5.1.1. I have no issues with Note 4 or Nexus 5. It's like my phone doesn't want to let go of a weak signal. I have three APs in my house.
rldev said:
My only real problem since I have had the G Flex 2 is wifi performance has been really hit or miss. The phone wants to hold on to weak connections too long(I have 3 APs in my house) and sometimes flat out does route traffic even though it is connected. I didn't have this issue with my Nexus 5. Not coincidentally the LG G3 and G4 also seem to have to have wifi issues on lollipop. I downloaded a program to disable ipv6, not sure it is helping. Anyone else having wifi issues/solutions?
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Wifi is almost perfect in flex 2. I suggest that you invest in a good access point/wifi router and use the 5ghz wifi bands. Also try to use "pseudo static ip" instead of dhcp.
rldev said:
My only real problem since I have had the G Flex 2 is wifi performance has been really hit or miss. The phone wants to hold on to weak connections too long(I have 3 APs in my house) and sometimes flat out does route traffic even though it is connected. I didn't have this issue with my Nexus 5. Not coincidentally the LG G3 and G4 also seem to have to have wifi issues on lollipop. I downloaded a program to disable ipv6, not sure it is helping. Anyone else having wifi issues/solutions?
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Click to collapse
I was suffering from wifi issues when I was on 5.1.1 v15a. My house has 2 APs, so similar to your situation, my phone will say it's connected to WiFi, but it doesn't load any data. Have to reconnect to the network to solve the issue.
However, it seems that it has been fixed after updating to v15c. My G Flex 2 is a H969- Singapore varient
Kidsnd274 said:
I was suffering from wifi issues when I was on 5.1.1 v15a. My house has 2 APs, so similar to your situation, my phone will say it's connected to WiFi, but it doesn't load any data. Have to reconnect to the network to solve the issue.
However, it seems that it has been fixed after updating to v15c. My G Flex 2 is a H969- Singapore varient
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This sounds like my problem. If I turn wifi on and off, there is usually no problem. I have ATT version so I don't know the revision number.
FYI My APs are ASUS RT-N66U running Tomato Shibby Firmware. So they are pretty good.
rldev said:
This sounds like my problem. If I turn wifi on and off, there is usually no problem. I have ATT version so I don't know the revision number.
FYI My APs are ASUS RT-N66U running Tomato Shibby Firmware. So they are pretty good.
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Haha exact same problem. I have a RT-N66U too and a RT-AC68U, so similar setups. I don't think I can confirm that the problem is gone though. Even though I mentioned that it's away after the update, I haven't been using my phone very often after the update, and the WiFi just kinda pooped again, as I was trying to view this page.
This might not be the phone's fault, and more of the router's method of handing off WiFi clients to another AP, but my other devices doesn't have this problem, so I guess we will just have to wait for an update.
I still believe that LG will somehow release an update to this phone which will solve ALL performance issues. Now suffering from RAM issues, like not being able to open more than 2 tabs on Chrome, etc.

LG G Pro 2, F350S wifi and bluetooth problem

Hi all g pro 2 users.
My g pro 2, F 350S wifi and bluetooth are not turning ON since it was upgraged to lollipop few days ago. They always show a message "wifi turning on" and " turning bluetooth on"
But they never turned on ever after that. Adding more to that signal reception has gone bad, and my handset often drops signal right when i dial a number to make a call. And data connection always keep bouncing between 2G, 3G and 4G.
I took my handset to a repair shop and the repair person downgraded my phone version back to kitkat 4.4 to see if the problem resolves or not.
But no use, there is still no wifi and bluetooth, and the same signals problem.
Kindly tell me what to do and how to deal with this situation.
Is this really a software issue or may be i should try on hardware side?
LG
Pls contact me 03214239191 urgently=#EMRAN;67281343]Hi all g pro 2 users.
My g pro 2, F 350S wifi and bluetooth are not turning ON since it was upgraged to lollipop few days ago. They always show a message "wifi turning on" and " turning bluetooth on"
But they never turned on ever after that. Adding more to that signal reception has gone bad, and my handset often drops signal right when i dial a number to make a call. And data connection always keep bouncing between 2G, 3G and 4G.
I took my handset to a repair shop and the repair person downgraded my phone version back to kitkat 4.4 to see if the problem resolves or not.
But no use, there is still no wifi and bluetooth, and the same signals problem.
Kindly tell me what to do and how to deal with this situation.
Is this really a software issue or may be i should try on hardware side?[/QUOTE]
#EMRAN
were you able to have your g rpo 2 fixed? I have exactly the same problem with my phone - WiFi MAC and Bluetooth addresses are empty.

Warranty phone Wi-Fi also suffers due to Bluetooth

So this must be inherent with the phone. I can't be alone in this right? The Wi-Fi loses connection due to Bluetooth being on at the same time. At least I've never witnessed any issues with bt off, and I've had this phone now over a year. Maybe it's not so specific to this phone? Well I don't remember it ever happening like this with previous phones. works most of the time but not enough. I have some Wi-Fi reconnect widget I use but it's still annoying obviously. Anyone have a solution?
juntjoo said:
So this must be inherent with the phone. I can't be alone in this right? The Wi-Fi loses connection due to Bluetooth being on at the same time. At least I've never witnessed any issues with bt off, and I've had this phone now over a year. Maybe it's not so specific to this phone? Well I don't remember it ever happening like this with previous phones. works most of the time but not enough. I have some Wi-Fi reconnect widget I use but it's still annoying obviously. Anyone have a solution?
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My G5 haven't had issues with WiFi and Bluetooth being on together. Try WiFi connection that is 5.0 GHz instead of 2.4GHz. Once I had tried 3 HTC 10 phones and when I was connecting to 2.4GHz network then the phone had issues with internet when Bluetooth was on. Once I did some troubleshooting, I was able to solve the issue by connecting to my other band which was 5.0 GHz and that one never gave me any issues.
Ah thanks. That's probably it. But I don't have a better modem to test with. Ill keep that in mind though if I decide to upgrade
If you're still watching this thread, and are still having problems, install the Wifi Analytics Tool and see which channel is the farthest from any other signals (neighbors), then connect to the router (or modem/router if that's what you have) and change the channel to that one. The stronger wifi signal may get through even with Bluetooth making noise.

Major wifi issue in pixel

Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
Yeah, same issue. It's a hardware thing. If you've dropped your phone either the cable came loose or the PCB board is off. I threw mine before (long story) but can't use wifi nor Bluetooth without being close to what I'm connected to.
I just don't feel like fixing it considering the pixel can break by repair. Plus, my 6p is my DD anyway
Dang, I gave my sister this phone and this problem just appeared. Time to look for a new phone for her.
Ok, being real for a second, this worked and I know it is a VERY BAD workaround but can help in a pinch.
I bought a refurb pixel on woot. Took a while to get it because it was sent to a friend's PO box and then brought to mexico, ergo no warranty.
Unboxed it and had this exact same issue; little to no signal on very few wifi hotspots and just "saving"
Seeing as this might be hardware related as @creep138 mentioned, I tried the following:
PRESS considerably hard on the point that the antenna connector should be.
After a couple of seconds of force and massaging, wifi came on and connected.
I KNOW this is a bad idea, I KNOW this might cause several issues on the long run, but if you have it sitting in a drawer doing nothing because of this issue, give it a try.
For reference this was done on a Verizon Black Pixel. The small one. and the point to apply pressure to is about half an inch below the camera and flash module.
Hope this helps
minhaz.sourav said:
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
Click to expand...
Click to collapse
Status update:
After doing what I have already described, that helped to connect to the wifi at my workplace. Nonetheless I didn't have suck luck with my home wifi.
After reading here and there, some users reported the device connecting to 5Ghz wifi no problem. My work is indeed 5Ghz and my home is 2.4
After unpacking and installing a 5Ghz capable router, the pixel connected no problem to it (after applying the aforementioned pressure)
Hope this helps

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