[Q] Rattling noise when device is shaken or tapped on the back - Xperia Z3 Q&A, Help & Troubleshooting

Hi, i recently purchased a z3 from tmobile and whenever i tap on the back of the phone i hear a rattling noise coming from the top left corner around where the camera is. It gets louder when i shake the phone (i've only been shaking the phone cause of the rattling noise) and so far i've read that it could be the camera lens. I was just wondering if anyone had a similar experience and if so how loud the rattling is/was

No rattling on mines but it does look a little bit unaligned.

Mine has one too. Camera has a focus problem while taking macro shots...although I dont know if its related to the rattling sound. Better go and check if other Z3s has the same problem then get it replaced.

Related

[Q] Slight Rattling sound within phone?

I just bought my HOX today from a local ATT store. I've been playing with it all day including late into the night when everything was quiet around me, and noticed a slight rattling sound from the top of the phone. After doing some further research, it looks like the camera shutter, the power button, or the volume rocker are possible culprits. I'm tempted to say on my phone it is the camera shutter, based on the concentration of the rattling within the phone body.
Out of curiosity, how many ATT One X owners are experiencing this rattling?
Yes I have the rattling. If you look into the head set jack, you'll see these balls (lol. It what's why look like) they lock the headset in place. That's the rattle.
Sent from my HTC One X using xda premium
Pretty sure its normal, when i had the iphone 4 it was the camera making the noise and it was normal. Light sensor?
It's the auto-focus module, it's normal.
Everyone's should rattle, most HTC phones do it and even the iPhone 4S.

Rattling in Lumia 1020 camera Unit

Hi everyone.
I got this phone for 3 datys now, I have experienced rattle in camera Unit. if you shake the phone u can hear it, is OIS i am hearing, can any one s confirm this please.
It's normal. OIS just makes sound.
Just bought a 1020 as well. Mine came with a piece of paper in the box stating that the OIS system will make a rattling sound when the phone is shaken.
I guess there were quite a few complaints early on.

Rattling noise from camera

Can anyone else also hear the rattling noise from camera when keeping the phone down or shaking the phone ?
When dialling someone who is on a carrier with high in call volume/high dial tone volume, I can hear the rattling of camera modules. It is much more when holding the phone to the right ear (camera side down), on the left ear (camera side up), the sound doesnt appear. The carriers which have low dial tone volume such as Jio doesnt have such issues.
Seems that the sound from receiver causes the camera modules to vibrate and make the rattling sound due to high dial tone volume. And because this is the phone with three vertically situated cameras, the sound is much more.
Yes, I confirm about this noise.Because I use a TPU case cover for my phone, this noise can not be made by the button movement. This noise comes from the upper side of the phone
Do you have that noise also when there is loud sound comimg from earpiece ? Everytime when I hold my phone to right ear (camera side is down), I hear that sound and yeah this jiggly ball bearing sound thingy comes from the top of the phone. I checked my earpiece and it plays sound in very good quality. Also the buttons are not faulty because I held them tight and tried shaking the phone, the sound was still there.
@Pr0Ankit - no, sound doesn`t trigger any rattle, only when switching between cameras and if I knock on the phone near the cameras.
I`m too tired to write everything again, so I will copy my posts from gsmarena.
-------
Yes, there is a noise, rattle or whatever word you can use to describe it. It is probably the lens gyro system.
I missed the time to edit my previous post so I`ll write it in this one.
There is a noise/rattle/chattering if you knock the phone and it can be heard from within the cameras zone and I think I know why.
As I`m subscribed to jerryrigeverything on youtube I have seen many teardowns of phones which have gyro optical stabilization on their cameras. He usually give them a poke or two with his pincers to show how they move.
Now, what would happen if the gyro components are not tight enough. It will clatter/rattle, probably.
There comes the bit from my previous post: "Bear in mind that although the cameras are using electronic auto-focus for photographs we have gyro optical stabilization when video is recorded."
The sound can be heard if you switch from one to another camera too.
So in conclusion I think that the noise is coming from the gyro mechanism.
I`m very curious for the opinions of the people who bought A9 2018, I`m almost sure that they can hear that too because Samsung probably have used the same basic mechanism inside.
May be I should write to samsung support for this. But I`m not really sure that they will give me any details.
Thanks for the reply. I found out a topic very similar to mine.
https://www.google.com/amp/s/forums...e-speaker-rattle-during-calls-normal.html?amp
Nope, this noise only can be heard when I shake my phone or when I put it on a hard surface.
dangkhoa02106 said:
Nope, this noise only can be heard when I shake my phone or when I put it on a hard surface.
Click to expand...
Click to collapse
It might be carrier dependent. For example when I call a person who is on a carrier with low in-call volume, the rattling noise is like negiligible, but when I call some people who are on a carrier with high in-call volume, the rattling sound can be heard. Also, the sound doesnt come up when I dial using whatsapp, skype or messenger because of low in-call volume in those apps.
Maybe the housing of this phone is not perfect enough to hold all components tight, maybe. If there is a suddenly move of the phone or a high vibration of the speaker, some components will shaking inside and make this noise.
dangkhoa02106 said:
Maybe the housing of this phone is not perfect enough to hold all components tight, maybe. If there is a suddenly move of the phone or a high vibration of the speaker, some components will shaking inside and make this noise.
Click to expand...
Click to collapse
Just noticed that the strange rattling soumd during phone calls was due to the volume up button. It is slightly loose. I dont know if it was like this since beginning or it happened due to usage of phone and idk if its worth to take it to service provider because they might tighten up the buttons but it might become loose again with constant pressing.
Can you remove the cover from your phone and check if your buttons are normal or if they make a noise too when there are vibrations (sound) coming from earpiece ? Please try to dial anyone, with highest in-call volume , do not test the receiver using samsung tool or any other tool because they play soft sound and hence doesnt cause enough vibrations for the volume up button to rattle.
It might be possible that due to cold temperature the frame would have contracted because the enclosure is actually Polycarbonate and not metal (Polycarbonate expand and contract much more than metal frames), (thermal expansion and contraction), which have left very tiny gap in the enclosure of button hence making a gap to allow the buttons to vibrate or make rattling noise? Ordered a slim armour case from amazon.. hopefully that should suppress the issue atleast until temperature rises back to normal in my region.
Just visited a Samsung Service Center. Their words were "Sorry Sir but that is not an issue. I know that the button which is directly infront of the movable camera causes this noise. You might be wondering how I know this, there were 5 or 6 more people who came up to us with same issue on same model. We had opened their phones and noticed that the button which is directly infront of the movable camera (volume up button) causes this noise when phone is shaken or if it vibrates due to sound from receiver. (Without a cover). There is nothing to worry about. Please use a case if it bothers you too much but we cant do much about the design of this model and we cannot open the device because its not faulty."
The rattling noise that you were hearing is the ois of the main camera.

Rattle Noise from inside the Phone/Camera

Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
Click to expand...
Click to collapse
Mines is very rattly when I shake it slow to, I just think that's normal because the lens moves, if it was firm then the ois would be **** I would say
Sent from my CPH2025 using Tapatalk
Autofocus lens.
Switch on camera, and test again. With and without zoom, switch off camera and test again.
Sent from my CPH2025 using Tapatalk
Most stablised cameras will do this these days. Its because they are suspended on a mechanism that isolates them from the phone chassis. Very similar to springs and shocks in your car.
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Mine rattles upon shaking no sound when simply opening the camera.
müller_25 said:
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Click to expand...
Click to collapse
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
BaGRoS said:
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
Yeah, but I mean the camera works the way I want it to work, I'm not really fussed about a sound it makes, as long as the camera works and video it's fine, btw the s20 range makes these sounds to
Sent from my CPH2025 using Tapatalk
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
Click to expand...
Click to collapse
i also have a question my find x2 pros ultra wide angle camera is not perfectly in the center
I found this thread as I have this same issue with my magic 4 pro. I emailed support and they claimed its normal.....
The reason the little sound is in there is due to safety measures made for the water resistance feature. We can assure you that is nothing wrong with your device and it is often found at Honor Magic4 Pro because of its spec.

Question Loud camera rattle

I noticed yesterday that the camera is rattling loudly when you move it back and forth, sometimes even when I pick it up or put it down. I know the OIS has a rattling sound but can it be this loud?
Phone is 3 weeks old, haven't dropped it, was in a case since day 0.
Either I haven't noticed this before or this is new.
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Sounds like spray paint can stir ball
Hate to say this but it might be normal for this phone. You're the first to post a recording of it here as far as I know.
My N10+'s are stone cold silent if a do this.

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