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I've been searching the interwebs and XDA for days regarding the random reboots that the Nexus S is cursed with and I was wondering if there are any confirmed solutions? (Phone randomly reboots, and gets stuck at a bootloop with a very dark screen until battery pull).
I've read reports where an OTA was supposed to have fixed the problem and read other reports that stated that if the reboots persist after the OTA then the phone has a hardware issue and needs to be replaced.
Mine has been doing it at the most random times, which is a major inconvenience for me if I rely on the alarm clock to wake me up in the morning.
I've run factory wiped, flashed stock, Cyanogen, and NSCollab and they all have had the problem. Can anyone provide me with some help?
If I can't figure out how to get rid of them I think I'm going to try my luck with a refund or exchange before the warranty runs out.
I just got an AT&T version for my wife during the "free upgrade" promotion. I have not rooted or installed any roms and this phone is having some issues. Reboots at completely random times, goes into boot loops, and even locks on a black screen with the buttons lit. I have been searching for about 2 hours without any real answers. I have been through Aria, Captivate and now NS. Flashing roms and dealing with android quirks is usually not an issue, but I want to retain my ability to return this phone if it is faulty.
What I have tried:
1. Uninstalled questionable user apps
2. Switched SIM cards (used my SIM)
3. Factory Reset
Model: GT-I9020A
Ver: 2.3.4
Base: I9020AUCKE1
Build: GTJ61
Some help/suggestions from some experienced Nexus S owners would be appreciated. Thinking tomorrow will be a return to Best Buy.
andythefan said:
I've read reports where an OTA was supposed to have fixed the problem and read other reports that stated that if the reboots persist after the OTA then the phone has a hardware issue and needs to be replaced.
If I can't figure out how to get rid of them I think I'm going to try my luck with a refund or exchange before the warranty runs out.
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Click to collapse
I ended up doing an exchange at BB today and the problem is gone. I would definitely attribute your problem to a hardware issue. The new NS that I have is running smoothly and has not had one freeze or reboot yet. Get yours traded in before it is too late.
I would like to add that it seems there is a lot less support/community advice in the NS section than some of the other sections I visit. Strange...
I get the same thing, and frequently woke up (late) to bootlooping...
This is far from a fix or diagnosis.. but this is how I manage:
1. Buy a cheap alarm clock
2. when the phone is bootlooping, I plug in the usb (to computer), open dos prompt and type adb reboot or adb reboot recovery (then fix permissions). If you have the android sdk installed on your computer, of course.
I have a case.. and it's a pita pulling the battery out.
However, before i go to sleep, I've been turning off auto-sync (gmail, contacts, etc, all of them), and it hasn't bootlooped overnight since.
Something to try.. but good luck My signature has my phone version and setup.
Thanks for replying everyone. I went ahead and arranged to have it replaced. In my area only one Best Buy had Nexus S's in stock and they were sold out online. There was an armed robbery in the area near the Best Buy, but I went anyways!
I've got the last Nexus they had and just nandroid restored. Everything seems fine so far!
Not even a week into having a replacement Nexus S the reboots have started happening again. It's happened twice today. This leads me to think, is this a software issue?
Try a different kernel.
Wipe cache & dalvik.
Fix permissions.
Hello everyone,
I am an owner of an LG Nexus 4 for a few months now.
The device worked well for the first few months, than one day I dropped it and the screen shattered
The touch sensors stopped working, although the LCD display didn't,
So I had the screen replaced and everything went back to normal.
Then, after the 4.3 update I think, I started having problems with the mobile connections, it died all of a sudden and didn't came back, and the device went off, and when I turned it back on, the battery indicator showed a lower percentage than before, than the device went off again.
Mostly, after the first shutdown the device wouldnt come back unless i charged it.
I also had the battery changed because it turnes out it got inflated (turnes out that happens), and it didn't help either.
I thought the 4.4 update will help, but it didn't.
What could the problem be? Is it hardware or software?
As the title says, I'm very frustrated. It could be from the hit he got when the glass broke, some interior parts could have got hurt,
Or from when the battery inflated.
or that I just got a crappy device in the first place, who knows.
Thank you and sorry for the long post.
Yours,
Yarin.
I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
CeeJayII said:
I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
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I've been having this issue stock, no root. I feel like Nvidia left out some polishing. But I will say that I didn't have this issue before the 5.0.1 update.
I suspect constant sleep death to be a physical fault of some shield tablets. My first tablet had it occasionally, but my RMA replacement has never had it. Ever.
That being said, sleep death can be caused by some apps, too. Try to diagnose it assuming its an app running wild, if you cant track it down contact nvidia for a replacement.
CeeJayII said:
I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
Click to expand...
Click to collapse
Yep, I had this issue only after updating to 5.0.1 stock, no root. But after a few reboot cycles, the issue resolved itself.
I do not have this issue - its a LTE purchased on blackFriday. In fact I have NEVER had even a single app crash. I just rooted last week and no issues their either (on 5.01).
Have you tried doing a clean install?
Load CWM - Format all partitions
Then flash NVIDIA 1.2 recovery Image
Then upgrade to 5.01 (direct upgrade now - 5.0 is no longer an incremental from OTA).
if it still does this after a full wipe then I would suspect its hardware related.
Thanks for the input. I have formatted everything and the issue still persisted, I never did try staying on kitkat though. Is Kitkat still best for this tablet? I see a lot of people down on lollipop. I wonder if it would have worked itself out but a new one is on the way already. I just hope it's as good as this one in terms of light bleed and cracked corners. The one I have has the most minimal of bleeds in one corner and no cracks whatsoever.
You reformatted and reloaded 501 full?
I reflashed the Nvidia recovery image (1.2 KitKat) and it performed like a dog in comparison to 5.01... So I re-upgraded back to 5.01.
5.01 has a few glitches (battery stats, battery life in general, Graphical Corruption) but in general I have no stability issues and have no issues while its in a deep sleep.
Have you tried turning off wifi when the tablet is sleeping? Leaving WiFi running while in deep sleep seems to be a culprit of various issues. Try that..
CeeJayII said:
Thanks for the input. I have formatted everything and the issue still persisted, I never did try staying on kitkat though. Is Kitkat still best for this tablet? I see a lot of people down on lollipop. I wonder if it would have worked itself out but a new one is on the way already. I just hope it's as good as this one in terms of light bleed and cracked corners. The one I have has the most minimal of bleeds in one corner and no cracks whatsoever.
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I've tried everything you mentioned and more. Believe me, I wanted to keep this thing but nothing seems to work.
CeeJayII said:
I've tried everything you mentioned and more. Believe me, I wanted to keep this thing but nothing seems to work.
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I had the exact same problem. Factory reset did not resolve. Contacted Nvidia support and they told me to return for replacement. Thankfully I purchased mine through Amazon and they sent me a new one right away. No problems with the new tablet. I love this tablet!
Sent from my SHIELD Tablet using Tapatalk
Even though the solution seems to be getting a replacement, I'll post my scenario here in case it helps anyone identify their problem:
I have been having this sleep of death issue since I got the tablet with KitKat back in October, and it has persisted through the upgrade to Lollipop. It happens almost every other day at least. I have always run completely stock, no root or anything.
I've noticed this same issue on my tablet as well. It's not very frequent (maybe once every couple days). It is my 1st RMA, and I dont recall it happening before the 5.0.1 upgrade. If the next update doesn't fix the issue I will probably go for my 2nd RMA.
mine does it. It's infrequent, but it does it. Running 5.0.1.
Yea I have this problem on mine, I got mine the week the tablet came out so I am not surprised there are some faults here and there with mine.
Update
Got my replacement Shield from tigerdirect and haven't experienced the issue in the 3 days I've used it (knocks on wood). Running lollipop just like the previous tablet, same apps installed through TBU. The last one I had would sleep of death about 2-3 times a day or more depending on use. Very happy with the product now I wish all my android devices were so smooth. My Transformer infinity is now nothing but a Netflix machine during cardio at the gym.
Unsure if this is valid info or not but on the 1st tablet I rooted using towelroot on kitkat, then used flashify to boot cwm and installed lollipop through cwm. On the new/2nd tablet I upgraded to lollipop through normal software updates, then unlocked bootloader and rooted. I don't think this makes a difference as I flashed back to factory image and stock bootloader on the 1st tablet, then upgraded using the same process I did on the 2nd and still got sleep of death. It seems to be a hardware related issue but thought I'd share anyhow.
Have same problem on my tablet. I think this is more software problame than hardware. All my hopes too new update/
I am having this same problem. I am totally stock LTE model. Trying to single out an app but it is doing it multiple times a day sometimes which makes it difficult to single out an app that could be the culprit(that and not being rooted). Hoping they release an upgrade soon.
Edit: this sleep of death problem did not occur before 5.0.1 BTW.
I had the problem from the start in August, when I got it. actually quite annoying and frequently. Resolved when I did a factory reset on the last 4.4 OTA. After upgrading to 5.0 I have had performance issues and some sleep of deaths again. But I did not come around to do a factory reset again since I am too lazy to back everything up . I am not sure if it is solely hardware related since at least for me, the factory reset cleared my problems once...
Mine only SODs when I change the performance mode and don't reboot, if I reboot after changing the performance mode it's fine.
Sent from my HTC One_M8 using Tapatalk
I have it also.. On 5.0.1 here.. But I solved it when I installed "ultimate on off" I think it prevent the device to be on deep sleep.. Ultimate on off helps me with the annoying power button..
seems like I fixed it
I think I narrowed it down to the app Tegra Zone. It had crashed a few times but the service was still running in the background. Uninstalled and my battery is lasting a bit longer and it hasn't wake locked on me in over 24 hours. The service is probably gimping the tab in the background.
Hi everyone!
First of all I would like to thank everyone who took the time to read this.
So about a year ago, I bought an Asus Fonepad 7 Model:K00E. Of course that decision was heavily regretted due to the uncountable bugs and malfunctions due to low manufacturing cost and non existent support from Asus itself. Anyways, so I lived with it.
A month or so after buying it, it fell screen first on concrete floor. And as you expected, the touch screen broke. ONLY the touch screen though. So then I had it replaced.
From then on the real problems began, touch screen would suddenly freeze when connected to charger, keypad would type on its own occasionally, and SD card reader no longer worked. Basically they screwed it up even more. Oh and when I changed the screen and made a factory reset due to thinking they were software related, it booted and said android is upgrading (like when you wipe dalvik) but if literally upgraded to KitKat.
Anyways, so problems stopped after a while and and came back occasionally. It worked okay for months, then one day when I was restarting it..it didn't boot..literally. Nothing even showed on the screen, it never turned on. It would just vibrate then nothing would happen. When I took it for fix and repair, since there literally no support from Asus themselves, I took it to a third party shop. After a few days I realized that people who worked there didn't know **** and just said it needs a new software.. Then they said the mother board needs to be replaced (which is basically like buying a new one..even the prices are close)
So I want to ask if there is anyway of fixing it or if anyone experienced this and how they solved it.. Sorry for the long post, just wanted to give every detail so you'd see the full picture. Thanks in advance, any and all replies are appreciated!
my device also switched off yesterday and now won't boot up, did you found any solution???
I some problem, this no boot is a only startup on recovery mode
nuno_nunes said:
I some problem, this no boot is a only startup on recovery mode
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The service centre guys confirmed that the device's motherboard is dead, so I bought a new motherboard and my tab is now working good
I'm having several issues with my AT&T LG G3 (stock ROM) and I'm not sure if they're related or what the next steps should be for troubleshooting. Here's the timeline of issues:
Over the last couple of months my LG G3 and the battery has been getting really hot to the point the phone is unbearable in my pocket. I usually restart it and the temperature goes down (until it eventually goes back up hours later under normal usage). (NOTE: I got a notification only once during this time saying charging is disabled due to high phone temperature)
Suddenly today bluetooth and wifi won't turn on and they both give an error saying "connection not allowed" (cellular and gps works fine). I restart the phone, problem exists. Disabled battery saver mode/feature, problem exists. Booted into safe mode, problem exists.
Now when toggling the wifi and bluetooth button in settings the phone freezes temporarily, restarts and then freezes at the AT&T logo booting screen. Holding the power button for 10 seconds doesn't restart it/power it off - only pulling the battery out, waiting a couple of minutes and putting it back in does it power up (it does not power back on if I put the battery back in immediately). Then it gets to the LG logo booting screen (sometimes the AT&T logo screen), but restarts itself 2 or 3 times before finally booting into Android.
So, software problem (Android having issues talking to the bluetooth and wifi radio or corrupt system files)? Hardware problem where the excessive heat over the last couple months have caused damage to the bluetooth and/or wifi radio or some other components? Or maybe its the battery is damaged by the heat and now it gives bad voltage, amperage, etc. to the phone?
Any kind of help would be appreciated.
Thanks
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
rquiett said:
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
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I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
What really is the prob...
DiGiTY said:
I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
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They over clocked the CPU too much to make up for lost speed from all there bloat wear. Solution....only run there apps....or root. I tell ya,,arrg.....Mine was getting so hot it was uuncomfy on my ear. Way to go Driod, google and At&t
I received a supposedly "new" unlocked LG G3 D850 1 week ago. I wanted to ensure it worked before I loaded my stuff so I didn't put a SIM in for the first 5 days. It had a wifi problem in the first 10 minutes, but then wifi worked for several days while the phone just sat there and I checked weather and news occasionally. I needed to test with my SIM before the return period expired and I ran into a small problem there. That got resolved but neither wifi nor bluetooth have worked since then. "Connection Not Allowed". I see it's a VERY common problem for many LG phones. If this is a new phone, how can it be heat damaged already? I think it's defective hardware or a software bug. I haven't even loaded any new apps on the phone - it's completely AT&T stock. I will probably return it and pick a different brand.