Problems with Lollipop - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Ok, I am on the OTA Lollipop upgrade on non rooted S5. Ever since I have gotten the Lollipop update, my phone has been VERY laggy, battery life is half as it was, and today I noticed the phone getting REALLY hot. I am not sure what is going on. Is anyone else having these issues? What could I look at to be the cause of the issue?

djprotege said:
Ok, I am on the OTA Lollipop upgrade on non rooted S5. Ever since I have gotten the Lollipop update, my phone has been VERY laggy, battery life is half as it was, and today I noticed the phone getting REALLY hot. I am not sure what is going on. Is anyone else having these issues? What could I look at to be the cause of the issue?
Click to expand...
Click to collapse
Same exact thing going on over here. Since Lollipop, exact same issues on my Sprint Sammy S5

Related

Underwhelmed

Am I the only one here that is underwhelmed by this phone?
I received my 64GB version today, did the rooting/recovery stuff, installed some apps (mostly news) and find the phone slow, with shocking battery drain, poor network signal and a purplish hew on display ( gets better if brightness turned up)
It's on stock with 44s Cyanomod software version.
My comparison is with the my previous phones S3,S4,N4,N5 and HTC One M8.
I'm going to initiate a return.Very disappointed.
Well, I came from, have a G3, which I really like. We've gotten 3 OPO's. Battery lasts for several days with moderate use, heavy use for my daughters phone, very nice. We've made no special 'battery setup' to have this several days battery life.
In general, I find the quickness on par with the G3. The phone works well, overall we are pretty happy with them, and two of the three of us mess about with the rooted side of 44s to experimental L ROMS. A few of the L ROMS, though notably more snappy, still are rough, so unless I don't have anything to do, I try and stay away from them... until the oem version comes out.
Display is great and uniform. Networks work just like my G3, consistency and strength, the data/phone side providing I have the correct APN.
I was just checking the OP against my G3 yesterday, after the G3 having sat for a month, being un-touched. My sense of the two remains the same. The G3 is a bit more polished, but the OPO allows for getting into the dirt and playing with it.
Sounds like your initial experience has been unsatisfactory, and the initial 'presentation' of a thing can sure put a cloud over it. Just like meeting a person for the first time, first impressions can make or break it.
Good luck.
bluegrass55 said:
Am I the only one here that is underwhelmed by this phone?
I received my 64GB version today, did the rooting/recovery stuff, installed some apps (mostly news) and find the phone slow, with shocking battery drain, poor network signal and a purplish hew on display ( gets better if brightness turned up)
It's on stock with 44s Cyanomod software version.
My comparison is with the my previous phones S3,S4,N4,N5 and HTC One M8.
I'm going to initiate a return.Very disappointed.
Click to expand...
Click to collapse
I hope this is a hardware problem with your phone, and a fluke. I've just ordered today and hope it is better than my Moto X(2).
cam30era said:
I hope this is a hardware problem with your phone, and a fluke. I've just ordered today and hope it is better than my Moto X(2).
Click to expand...
Click to collapse
Hopefully for you this is a hardware issue.
I've initiated a return and since this will take some time I've decided to install other ROM's in case it was a ROM issue.
Just installed the Mahdi ROM but Titianium backup restore doesn't want to work.
Time for another ROM.
Will update if another ROM solves the issues I've had.
No luck with this phone.
Installed mahdi, Stock 4.4.4, Pan Android and cDroid.
Another strange issue that I've had with all ROMs is Textsecure and Viber apps not working. I have never had issues with these apps.
Started the RMA.
I'll go back to the N5 and live it's poor battery & only 32GB storage.
bluegrass55 said:
Hopefully for you this is a hardware issue.
I've initiated a return and since this will take some time I've decided to install other ROM's in case it was a ROM issue.
Just installed the Mahdi ROM but Titianium backup restore doesn't want to work.
Time for another ROM.
Will update if another ROM solves the issues I've had.
Click to expand...
Click to collapse
I had a problem with TB on Mahdi as well. It would crash spontaneously. I wiped out TB and installed fresh. IIRC it was something like that that cleared up the issues. If I remember I'll let you know.
Agree 100% op. Got mine a few weeks ago from craigslist. Very laggy phone on all ROMs I've tried. Battery life isn't anything to brag about either. Only reason I'm keeping it is because the lollipop ROMs seem good soo far. Definitly not a flagship killer phone though.
You guys probably got bad hardware. I am on the 2nd OPO (broke first by accident), both have been really good. Exactly the same setup on OPO and N5, OPO battery lasts twice as long and there are no lags of any kinds. I actually sold the N5 on Ebay today and bought a 16gb OPO, so I am going to have two

Finally Android 5.1.1 - SOUND OFF

Hi, So finally Android 5.1.1 came out and it came as a surprise. I didn't expect Sprint to release it so soon even though it need to happen right away. What is everyones first impressions? Anyone notice a big performance and stablity increase?
PRIOR to the update:
-I've been having an immense amount of Lag and my s6 edge kept heating up.... VERY Annoying... I also had launcher redraws where when you click the home button it has to reload the whole launcher again. (All PRIOR to the update).
AFTER the 5.1.1 Update:
-So far it my device is running very smooth and cool... Its only been a few hours so I hope it stays that way. I don't have any launcher redraws so far and no real noticeable lag. No idea if memory bug has been fixed, anyone know? Most say it isn't. My main question to everyone is wether the update has made their device more smooth and stable and has fixed the performance issues or not. I've only been updated a few hours so I wanted to know if my device will stay the same like this rather than revert to its laggyness like it does every time after being smooth from a factory reset.
Benchmark
I installed it yesterday, had a worse battery life than what I've gotten used to..
My phones back to heating up... Ive also setup to send in my edge ti samsung for repair... it lags, gets hot and has a black dot on the camera lense... and I have to wait 11 days to get the phone back...if I want a phone...i have to rent one from sprint for 50 bucks....this beyond rediculous
i'm curious if our phones heat up cause of the ****ty LTE network signal and the phone constantly looking to hold a connection.
rogerchew said:
i'm curious if our phones heat up cause of the ****ty LTE network signal and the phone constantly looking to hold a connection.
Click to expand...
Click to collapse
This is the correct answer to the question, The only times my phone gets remotely even warm is when charging and when in a sketchy signal area

[HELP!] RECENT minor flickering on the S6

Im really worried about that issue.. Im seriously considering getting a new device as a result.
After the last android ota update (August's I think - not sure cuz I didnt update for some time after it notified me)
My screen started to do these 3-4 flicks whenever Im going somewhere and then returning to the home screen..
(Going in whatsapp then returning.. or EVEN sliding the notification bar down then closing it and it flicks again for 2 seconds)
**The phone is in perfect condition no drops no water damage.
UNROOTED ALL OFFICIAL , auto brightness on .
Soft restart applied nothing changed.
Ive tried a hard reset aswell.. with cache wipe.. still nothing. Went into safe mode STILL FLICKS .
But if there was absolutely NO HW damage how come nothing helps (concerning software)..
What can u suggest me to try next ? Im really desperate here.. :crying:
If the problem was the update, there are 2 things you can do
1- (Recommended) Flash the rom again, using Odin flash the most recent update
2- Downgrade, also using Odin flash the old firmware (hard reset should be necessary)
yeah I thought about it but that requires a rooted device doesnt it? and I dont want to void warranty for now..
http://www.gsmarena.com/newscomm-12195p2.php
Just googled in latest update for s6 and found this, so many people complaining about so freaking many problems post latest firmware update, SAMSUNG WHAT ARE U DOING? Im getting ready to drop galaxy for good (had s , s3 & s5 before - never have the issues came CLOSE to what Im experiencing right now).
Im seriously considering selling/ returning the phone.. unless they intend on releasing a fix sometime soon..
BUMP
73RM1N470R said:
Im really worried about that issue.. Im seriously considering getting a new device as a result.
After the last android ota update (August's I think - not sure cuz I didnt update for some time after it notified me)
My screen started to do these 3-4 flicks whenever Im going somewhere and then returning to the home screen..
(Going in whatsapp then returning.. or EVEN sliding the notification bar down then closing it and it flicks again for 2 seconds)
**The phone is in perfect condition no drops no water damage.
UNROOTED ALL OFFICIAL , auto brightness on .
Soft restart applied nothing changed.
Ive tried a hard reset aswell.. with cache wipe.. still nothing. Went into safe mode STILL FLICKS .
But if there was absolutely NO HW damage how come nothing helps (concerning software)..
What can u suggest me to try next ? Im really desperate here.. :crying:
Click to expand...
Click to collapse
Wondering is it a complete on of flicker or just a britness flicker. Sorry if u stated it.
Ive seen a bunch do a briteness flicker. Ive also seen this on lgs a lot to g3 and g4 both done it. Seems to be a common issue amongst a few differ manifacs.
Never really saw any bad come from it other than annoyances
---------- Post added at 09:14 AM ---------- Previous post was at 08:58 AM ----------
73RM1N470R said:
http://www.gsmarena.com/newscomm-12195p2.php
Just googled in latest update for s6 and found this, so many people complaining about so freaking many problems post latest firmware update, SAMSUNG WHAT ARE U DOING? Im getting ready to drop galaxy for good (had s , s3 & s5 before - never have the issues came CLOSE to what Im experiencing right now).
Click to expand...
Click to collapse
If u decide to go lg look for the ones with unlockable bootloaders us carriers other than tmobile g4 g5 are locked down tite
TheMadScientist420 said:
Wondering is it a complete on of flicker or just a britness flicker. Sorry if u stated it.
Ive seen a bunch do a briteness flicker. Ive also seen this on lgs a lot to g3 and g4 both done it. Seems to be a common issue amongst a few differ manifacs.
Never really saw any bad come from it other than annoyances
Click to expand...
Click to collapse
yeah exactly, its like a brightness flicker, which is actually 2-3 flicks which last like less than a second but it annoys me and even though Im not completely sure it does any damage to the phone itself, it annoys me very much, I dont think I'll be able to get used to that.
I just cant help the feeling that my brand new shinny with absolute no physical damage whatsoever (as stated above) already gives me trouble, its like 8 months old, really disappointing turn of events after a mere firmware update. (talking android 6.0.1 firmware update)
http://www.galaxys6edgeupdate.com/g...roid-601-marshmallow-official-stock-firmware/
July firmware is the one Im talking about - G920FXXU4DPGV (or G920FXXU4DPG2 - not sure exactly but its the same firmware just different names)
Im not gonna go LG ever, seen enough people with so many problems (G3&4) so no.
what are my options concerning the S6 ?
73RM1N470R said:
Im not gonna go LG ever, seen enough people with so many problems (G3&4) so no.
what are my options concerning the S6 ?
Click to expand...
Click to collapse
Ive had g2 g3 and g4. In my opinion my g2 was rock solid stable. Best phone ever. I loved my g3 to death. No issuse. I had britnes flicker when at low brite. G4 broke 2 screens and the light sensor went bad. Ditched it good practicly gve it away traded 3 old phones and 30 bucks for it. I got this gs6 rite. 20 bucks had some water damge cleand a flex cable and im good now for 3 months. Other than bad battery life. i love it.
Now u might try like shutting off auto brite mine was more noticeable at low level in a drk room. G3 ended up being a bug in the firmware i ended up downgrading and solved it.
Its not constant flickering like ure describing, its a less than 1sec flicking with each return to homescreen & after that 1sec it stops completely, maybe I'm just too picky u know, I just checked my mom's S5 with latest firmware of 6.0.1 aswell, it also flicks kinda like my S6 (more or less the same thing) other than that 1sec flicker I didnt come across any other issue.. (ofc battery life's not amazing but every s6 user gets and tries to cope with it) I really feel like I did a mistake getting the S6 instead of waiting and getting the S7 with the 3000mah (and overall users all over stating that the battery is astonishing compared to the S6) .. but what can I do if I have this phone for almost a year now... and about the ficker guess I'll just have to wait for Android Nougat to roll out as an OTA update on my S6..

Sooooooo many problems since nougat update!

Well this really sucks. I've been telling people for a long time that my G5 has been the best phone I've ever had...a true powerhouse. Then came the Nougat update. Since then it's been nothing but problems. I called Verizon, LG (useless), and Google. All said 'try a factory data reset, that should fix everything'. Yeah, right. So after the Ohhhhhhh-so-painful FDR, I still have all the same problems. When plugging in the oem or third party fast chargers (I have two of each), the notifications will simultaneously say "slow charging" and either "charging" or "fast charging" at the same time. Unplugging and reconnecting will fix it every time. Also, I'm getting ghost images when changing screens...I can still see a shadow of the previous screen which eventually fades away. These are both just minor annoyances, but still weren't there before. But also, my NAV appears to have a hard time keeping track of where I am. More annoying. But the biggie is that I can no longer use any of my many Bluetooth headsets for phone calls. You just can't have a Bluetooth conversation anymore. Streaming audio is fine. But calls aren't doable. That's a problem. Since I already tried an FDR to no avail, Verizon is going to send me a new phone. All I can say is if it comes with Marshmallow, I'm leaving it that way. Any benefits that Nougat brought are far outweighed by the problems. I'll wait until they fix it, maybe then. Anybody else been so plagued by this update?
D Dave
I have the same problem.. I have to charge and re-start the phone to make the phone "charging" otherwise it is intermittently connected and disconnected.. I've done factory reset and didn't work out also.. I guess getting a new replacement from T-mobile is the option here.
I got the new phone that Verizon overnighted to me and got it all set up. It thankfully came loaded with marshmallow and is working fine, but keeps prompting me to install Nougat. I'm going to keep postponing the update for now to give them a chance to work the bugs out. Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
I have the charging issue as well and it started with 7.0.
You should report it. They won't fix something if only a couple people report the problem. They sent me a new phone and I've managed to defer the 7.0 update for over a week now. It prompts me everyday, but I just say later! I'll wait awhile to see if they fix it. The unbearable Bluetooth call quality was just totally unacceptable.
Nougat?
My G5 is still on Marshmallow, and does not see that there is any update to Nougat available. So what are you all talking about?
What carrier are you with? I'm on Verizon, so maybe not all carriers have it yet. Or maybe you're one of the lucky ones who wasn't randomly chosen to be a guinea pig and find all the bugs and glitches. ☺
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Dangerous Dave said:
Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
Click to expand...
Click to collapse
Me, totally problem free. No problems of any kind but it did fix one bug, I had an app that wouldn't run in Marshmallow and it's back working normally again with Nougat, who knows why?
jpradley said:
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Click to expand...
Click to collapse
Try to keep up.
I have the G5 on Verizon and am fully updated. The only problem I've had is with storage space. 85% full and I'm lagging frequently. I've deleted as much as I can, to no avail. I can't seem to get anything successfully moved to the SD card, so I'm not sure of its purpose.
I´ve got exactly the same problems and more.... What did you do to fix them in the meantime?
To add another problem, my fingerscanner isn't working 9 out of 10 times.
It became an annoying piece of ****! Please help to get my awesome phone back.
Greetz from the Netherlands
I've had other bluetooth issues... I have to restart bluetooth nearly every day to get it to connect to my devices, it's as if the bluetooth apk is hanging up in the background.
That said... My phone updated to 27A this morning, so I guess I'll find out in the next few days if I have the same problem, lol
Well the 27A update must literally be ONLY the security patch. It didn't fix the bluetooth issues...
Seriously this update has been the worst. I too am experiencing the power cable issue. I'd say 7 out of 10 times it tells me it's slow charging. Simply reseating the cable fixes it every time. The most frustrating part for me is Facebook and Twitter. With the first Nougat update the Facebook app began to bug out. At least once a day it randomly crashes, even when i'm not actively on it, and begins a crash loop that won't stop until I restart the phone. that usually fixes it. I'd say every other week I've had to straight up re-install the FB app to fix the crash loop. and now after the recent update that was pushed the twitter app keeps failing to load some images. Most tweeted images show up fine but profile/banner images will not. Again fixed with a restart. This is really quite frustrating. I don't understand what they did to break Nougat so badly. My friends Pixel hasn't had any of these issues. I'm getting so fed up with my G5. I love it but it just so damn locked down and now this. It really makes me wary of getting another LG phone
Well, it's been over three months since I started this thread. The problems after the Nougat update were just unacceptable, so Verizon sent me a new phone loaded with Marshmallow. I've been deferring the update every day for three months. Last night I accidentally tapped the wrong spot on my screen and it installed the damn Nougat update. I've had the update less than 24 hours now, so haven't tried everything. But I can tell you they haven't fixed the problem with the slow charge/fast charge, as it came back IMMEDIATELY after the update. I called Verizon today to ask why the hell LG couldn't fix that issue in three months time! Verizon called LG for me and inquired if there was a fix. LG said if I send the phone back to them, they'll fix the corrupted files and send it back to me. Really?!? Both my G5s experienced the same problem immediately after the update and they couldn't fix the issue in the download in three months time? Douchebags. Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
Dangerous Dave said:
Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
Click to expand...
Click to collapse
Unfortunately don't have anything helpful for you, other than to say, you're not alone, and I similarly got sufficiently pissed with this bug today to see if there was a solution yet.
Pretty sure you answered your own question though: they don't actually have a fix because LG has likely stopped developing new releases for the G5 in anticipation of the G6 release. They want you to send it back to them for the "fix" because it's a pain in the ass and transfers the opportunity cost onto you, which hopefully (in their eyes) means they can do absolutely nothing.
I'm just.... beyond frustrated with this ****ing phone. I really wish that I would have limped by on my old HTC M8 until the V20 came out, even with its barely-chargeable battery. At this rate, I would have been better off with a pixel or internal-battery phone for that matter. There is just seemingly no end of software and hardware issues with this phone, and LG's piss-poor customer service gives you almost no recourse for any of them
Hi. G5 VS987 Owner here with a build date of 10/2016 so I've managed to survive the bootloop issues that plagued a great number of us thus far.
My theory is: LG has no clue on how to push an OTA update.
My question(s) are: How many of you updated with the OTA?
And how many updated via LG Bridge or some other flashable method?
I'm wondering what if any difference knowing this makes because while this phone has honestly been the best/fastest/bug free phone I've ever used...the update nagscreen has me wanting to choke the [email protected]!%# out of it. It just won't go away.
I really wanted the Note 7 before they blew up...What to do guys?
---------- Post added at 02:43 AM ---------- Previous post was at 02:41 AM ----------
Another thing...is there a way to flash back to MM if this update really goes south?
I updated to Nougat OTA with no problems except the power cord which I fixed.
Here's how I did it:
DISCLAIMER! I KNOW this has nothing to do with the problem and cannot possibly fix it but... it did fix it for me so give it a try, OK?
1. When you get the slow charging message look at the power cord, turn it around and plug it in the other way, see if that helps. Once you've determined that plugging the power cord in one way reduces the frequency of the error just keep on doing it that way and in a couple of days the problem will be gone!
I know, I know, but try it, what can it hurt?
Well, interesting update here. Verizon said I could send it back to LG to have corrupt files replaced. I decided that neither option, living with the problem or shipping the phone back to LG, was acceptable. I called Verizon back and told them so, asking for a replacement and hoping it would come with MM. They just sent me a replacement, and it came with Nougat already on board. But would you believe this phone works perfectly! I mean, it rocks! I have NONE Of the problems I had with the last two phones after the OTA update. So maybe the OTA really is a piece of crap. But I gotta say, it's nice to love my phone again.

Have you ever downgraded back to Nougat from Oreo?

Just out of curiosity of how many of us here downgraded from Oreo to Nougat.
I just downgraded last night from N to O after running it for about a month or so and to be honest the Bluetooth unstable connection on Oreo was just getting out of hand, plus I felt like the device was slower and battery life is a little worse?
Might be me but I felt Nougat was the sweet spot for this device. I tried resetting my phone a few times and nothing got me satisfied with the update. In fact just last night I was out of town, I had to use Google Maps to get around and I had music playing, 5 mins later went to check my phone and it crashed! Yes this is the first time I have ever experienced this phone crashed and restarted out of almost the year I've owned this device. Also the system notifications were getting quite annoying but that's very minuscule. Not downing on Oreo but I believe Huawei could've done a better job with this update, truly disappointed, got back at 3am and got back to Nougat and haven't looked back since, at least until some good comes out of Oreo.
Did you downgraded from Oreo to Nougat?
If so, what are your reasons and why?
XERO_Racer said:
Just out of curiosity of how many of us here downgraded from Oreo to Nougat.
I just downgraded last night from N to O after running it for about a month or so and to be honest the Bluetooth unstable connection on Oreo was just getting out of hand, plus I felt like the device was slower and battery life is a little worse?
Might be me but I felt Nougat was the sweet spot for this device. I tried resetting my phone a few times and nothing got me satisfied with the update. In fact just last night I was out of town, I had to use Google Maps to get around and I had music playing, 5 mins later went to check my phone and it crashed! Yes this is the first time I have ever experienced this phone crashed and restarted out of almost the year I've owned this device. Also the system notifications were getting quite annoying but that's very minuscule. Not downing on Oreo but I believe Huawei could've done a better job with this update, truly disappointed, got back at 3am and got back to Nougat and haven't looked back since, at least until some good comes out of Oreo.
Did you downgraded from Oreo to Nougat?
If so, what are your reasons and why?
Click to expand...
Click to collapse
Downgraded cause I missed Xposed framework, then updated and decided to give it a real go, playing asphalt 8, and the game gets slow, then crashes the phone completely, resulting in a restart, not sure if it's the game though or the phone, **** never happened on nougat though, procrastinating about going back to it, cause it was cool.
I did downgrade to Nougat because i felt that with Oreo my phone got a little slower, xposed of course, media volume steps that i couldn't increase on Oreo.
shae23 said:
Downgraded cause I missed Xposed framework, then updated and decided to give it a real go, playing asphalt 8, and the game gets slow, then crashes the phone completely, resulting in a restart, not sure if it's the game though or the phone, **** never happened on nougat though, procrastinating about going back to it, cause it was cool.
Click to expand...
Click to collapse
For a few weeks it was an off and on debate to go back to Nougat till yesterday finally happened, no regrets either
gioarvdv said:
I did downgrade to Nougat because i felt that with Oreo my phone got a little slower, xposed of course, media volume steps that i couldn't increase on Oreo.
Click to expand...
Click to collapse
Yeah I had the impression the phone felt much slower with Oreo
Same here, Nougat seems to be best fitted - snappy, fast fingerprint, background services friendly. Only incall volume steps could be doubled (like in Oreo).
I've downgraded twice now. (it is much easier I found to downgrade to nougat in order to rebrand the device). Also, since you can use hisuite to downgrade (not on all firmwares but most, it makes it so easy). I have also used Firmware Finder to downgrade and has worked for me too. As for experience wise thus far, I have still upgraded and gone back to oreo. Like some of the added features.

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