I've just got my phone today. Google play stops workin. II've tried clearing cache and ddata on it, on Google services. I have removed my Google account and master reset the phone but still won't open. Someone please help
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my girlfriend has the Galaxy 3 and her play store wont open ever. it only crashes or force closes and her facebook wont sign in either. but the play store is more of a concern. i deleted her entire account off the phone then signed back in and still nothing
is there a fix for this other than reformat? thanks. shes running stock
Try formatting cache and dalvik cache if her phone is rooted
If not try deleting data of play store and facebook
force stop it and then reopen
Hi everyone, I've been having problems getting on to my Google Play store app and whenever I try to open it says, "Check your connection and Try Again." I'm connected on good WiFi and I've tried running it on data but it still doesn't work. It also does this with some other Google apps such as gmail, but youtube seems to still work. It does show up with my account when I swipe left but I can't do anything. I've logged out and back in, reset to factory google play store, downloaded the newest version of the apk and cleared the data to the app in Google Play services and the Store itself... Please help me out...
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Hi, thank you for using XDA Assist. Try going into settings, apps and find Google Play Store Click on it and uninstall updates.
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This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
vaindil said:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
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Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Primokorn said:
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
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I've now tried all of these steps--cleared data/cache for Store, Services, framework, Youtube, uninstalled/reinstalled YouTube, still didn't work. Removed Gmail account, rebooted, re-added Gmail account, still nothing.
I don't know if this is related, but as of several days ago (after this original problem started) my Google account no longer auto-syncs anything. I have to manually sync everything from the Accounts section of Settings. I use the Gmail app; very frustrating to not get updates.
If the problem persists whenever 5.1.1 gets pushed out I'm planning to do a 100% clean reset of the phone, but I'd like to avoid that if possible.
Since I got my Fold 2, the main issue I have is with Google Play Store. It keeps crashing. Sometimes it launches and I can use it but 90% of the time it crashes at launch. I tried everything I know. Updating, downgrading, cleaning cache. But it doesn't solve the issue. I don't want to do a full reset. Any idea? Thanks.
That is an issue with the Play Store on all devices sometimes, whenever Google decides to be trash (experienced this for a while on my S9+ back then). You don't have to Factory Reset your device at all. Just force stop the Google Play Store, clear the data of the Google Play Store, enable the ability to see System Apps in the apps list, and then go to Google Play Services and stop it (if you can) and clear data & cache as well (if only cache, then do that). Then reboot your device.
yanniclord said:
That is an issue with the Play Store on all devices sometimes, whenever Google decides to be trash (experienced this for a while on my S9+ back then). You don't have to Factory Reset your device at all. Just force stop the Google Play Store, clear the data of the Google Play Store, enable the ability to see System Apps in the apps list, and then go to Google Play Services and stop it (if you can) and clear data & cache as well (if only cache, then do that). Then reboot your device.
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I tried all that but still the same. Thanks anyway.