my girlfriend has the Galaxy 3 and her play store wont open ever. it only crashes or force closes and her facebook wont sign in either. but the play store is more of a concern. i deleted her entire account off the phone then signed back in and still nothing
is there a fix for this other than reformat? thanks. shes running stock
Try formatting cache and dalvik cache if her phone is rooted
If not try deleting data of play store and facebook
force stop it and then reopen
Related
My problem started when I decided to test out the "backup" and "restore" feature Wug's Nexus Root Toolkit with my unrooted phone (will be rooted soon). It did back up and restore everything I wanted more or less but now it seems that whenever I launch Play Store, sync my Gmail account or even downloading/saving a simple picture to sd card on a browser, that app crashes with the "Unfortunantely <app> has stopped" with "report" and "ok" as the buttons.
I tried clearing cache, clearing data and force closing the app and rerunning it but it will eventually crash again. One thing to note however, is that Play Store only crashes if there there is an app download in progress, which incidentetly does not start, Gmail crashes when it tries syncing and the browser (Chrome included) crashes whenever downloading a file.
I also noticed that when I select "report" when the app crashes and look at the system data that will be included, they all appear to be quite simlar, which means the problems might be related
So how do I fix this problem?
*UPDATE*
I finally fixed the problem by force stopping and clear data/cache for any apps that had to do with downloading, Play Store, media storage, Google services or Gmail, followed by a quick restart. I probably overdid it but anyways, it worked for me and I hope that if anyone has a similar problem, here is the solution
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
vaindil said:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
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Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Primokorn said:
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
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Click to collapse
I've now tried all of these steps--cleared data/cache for Store, Services, framework, Youtube, uninstalled/reinstalled YouTube, still didn't work. Removed Gmail account, rebooted, re-added Gmail account, still nothing.
I don't know if this is related, but as of several days ago (after this original problem started) my Google account no longer auto-syncs anything. I have to manually sync everything from the Accounts section of Settings. I use the Gmail app; very frustrating to not get updates.
If the problem persists whenever 5.1.1 gets pushed out I'm planning to do a 100% clean reset of the phone, but I'd like to avoid that if possible.
So, my Gmail has recently started popping up a Gmail force close box all the time. I can't even get into my Gmail without it quickly force closing (Samsung Note 3 running Jasmine). So far, I've tried:
Ran Root Cleaner Pro
Cleared data and cache from Gmail
Uninstalled and reinstalled gmail
Cleared data and cache from Google play services, google play store, and Gmail
I have a number of things installed but haven't messed with any of them lately:
Xposed
Amplify
Greenify
When I open Gmail and am not connected to the internet, I get a message that can't download attachment because of no internet.
Thoughts?
Play store is supposed to do one thing. To download apps into your phone. And it doesn't.
Whenever I try to download smt, the bar keeps going endlessly, and it says downloading, but nothing happens, like actually downloading the damn thing, or showing percentage progress, nothing. If I pull down the notification bar, it says downloading is paused. Awesome. Things I tried so far and that everybody would other wise suggest I do: Deleted cache and data for Play Store, deleted cache and data for Play services, Deleted cache for Download manager, cleared data and cache for Google Services framework, force stop play store, force stop download manager, rebooting device several times during process, deleting Google account, making new account, Factory reset, reset app preferences (which does nothing btw, I don't even know why it's there), changed from wifi to data etc. The phone is not rooted, the memory is not full.
So the quiestion is: Is it just me or Android started sucking big hairy balls since Lolipop 5.0?
ROTH66 said:
Play store is supposed to do one thing. To download apps into your phone. And it doesn't.
Whenever I try to download smt, the bar keeps going endlessly, and it says downloading, but nothing happens, like actually downloading the damn thing, or showing percentage progress, nothing. If I pull down the notification bar, it says downloading is paused. Awesome. Things I tried so far and that everybody would other wise suggest I do: Deleted cache and data for Play Store, deleted cache and data for Play services, Deleted cache for Download manager, cleared data and cache for Google Services framework, force stop play store, force stop download manager, rebooting device several times during process, deleting Google account, making new account, Factory reset, reset app preferences (which does nothing btw, I don't even know why it's there), changed from wifi to data etc. The phone is not rooted, the memory is not full.
So the quiestion is: Is it just me or Android started sucking big hairy balls since Lolipop 5.0?
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What device is that???
Salman Al-Badgail said:
Allview p6 energy Lollipop 5.0
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It's quite old, but performs adequate, except this bull****
Since I got my Fold 2, the main issue I have is with Google Play Store. It keeps crashing. Sometimes it launches and I can use it but 90% of the time it crashes at launch. I tried everything I know. Updating, downgrading, cleaning cache. But it doesn't solve the issue. I don't want to do a full reset. Any idea? Thanks.
That is an issue with the Play Store on all devices sometimes, whenever Google decides to be trash (experienced this for a while on my S9+ back then). You don't have to Factory Reset your device at all. Just force stop the Google Play Store, clear the data of the Google Play Store, enable the ability to see System Apps in the apps list, and then go to Google Play Services and stop it (if you can) and clear data & cache as well (if only cache, then do that). Then reboot your device.
yanniclord said:
That is an issue with the Play Store on all devices sometimes, whenever Google decides to be trash (experienced this for a while on my S9+ back then). You don't have to Factory Reset your device at all. Just force stop the Google Play Store, clear the data of the Google Play Store, enable the ability to see System Apps in the apps list, and then go to Google Play Services and stop it (if you can) and clear data & cache as well (if only cache, then do that). Then reboot your device.
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I tried all that but still the same. Thanks anyway.