My problem started when I decided to test out the "backup" and "restore" feature Wug's Nexus Root Toolkit with my unrooted phone (will be rooted soon). It did back up and restore everything I wanted more or less but now it seems that whenever I launch Play Store, sync my Gmail account or even downloading/saving a simple picture to sd card on a browser, that app crashes with the "Unfortunantely <app> has stopped" with "report" and "ok" as the buttons.
I tried clearing cache, clearing data and force closing the app and rerunning it but it will eventually crash again. One thing to note however, is that Play Store only crashes if there there is an app download in progress, which incidentetly does not start, Gmail crashes when it tries syncing and the browser (Chrome included) crashes whenever downloading a file.
I also noticed that when I select "report" when the app crashes and look at the system data that will be included, they all appear to be quite simlar, which means the problems might be related
So how do I fix this problem?
*UPDATE*
I finally fixed the problem by force stopping and clear data/cache for any apps that had to do with downloading, Play Store, media storage, Google services or Gmail, followed by a quick restart. I probably overdid it but anyways, it worked for me and I hope that if anyone has a similar problem, here is the solution
Related
The device in question is an LG Optimus Fuel.
This problem is (hopefully) the very last problem that I have with this phone after I rooted it and deleted too many things without backing them up.
My first problem was exactly the same as the one I have now, with Google Play Store not working. Following the final step on this site...
wccftech . com / fix-no-connection-retry-error-message-on-google-play-store-app
I factory reset the phone. Unfortunately, I deleted some vital apps before this had happened, and had failed to back them up, among them was the home screen, which caused lgsetupwizard to keep shutting down and restarting. To solve that problem, I installed Nova Launcher using ADB.
My next problem was that all Google Play apps wouldn't start. With the store, it would start and immediately crash, with the others, such as books and newsstand, the loading circle would show and never go away. The solution to that was to download all of the Google Apps from an outside source and install them using ADB.
The next thing that happened was that Google+ kept starting on its own and crashing, forcing me to update using the Play Store which of course, wasn't working. The only solution that I could come up with was deleting it.
Now, I have some functionality of the other Google Play apps, with the exception of Google Play Store, which says "Check your connection and try again." which leaves me right back where I started from, except now I have Amazon App Store and F-Droid maintaining all of my non-Google apps.
Knowing that a factory reset is not an option, how do I proceed and get full functionality of the Google Play Store back?
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.
dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
vaindil said:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
Click to expand...
Click to collapse
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Primokorn said:
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Click to expand...
Click to collapse
I've now tried all of these steps--cleared data/cache for Store, Services, framework, Youtube, uninstalled/reinstalled YouTube, still didn't work. Removed Gmail account, rebooted, re-added Gmail account, still nothing.
I don't know if this is related, but as of several days ago (after this original problem started) my Google account no longer auto-syncs anything. I have to manually sync everything from the Accounts section of Settings. I use the Gmail app; very frustrating to not get updates.
If the problem persists whenever 5.1.1 gets pushed out I'm planning to do a 100% clean reset of the phone, but I'd like to avoid that if possible.
So I was at school and my phone kept popping up that Google Play Services has stopped. It keeps popping up and I cant figure out how to fix it. I tried clearing the Play Services cache and the framework cache but it still keeps doing it, virtually making my phone unusable. Please help.
Do you remember any changes that you made quite recently? Like disabling or uninstalling any system app, for eg. Google XYZ, internet browser, etc.
I got this too, after updating exodus rom
I just installed the Tipsy rom for MM 6.0..and i installed open gapps as well. I cannot get past the setup part of the phone when it first kicks back on after reboot. i am able to sign in on wifi, then system checks for updates, then it asks if i have another device, i say no thanks, then i push next, and i get the "google play services has stopped" message, and i cannot proceed anymore. any suggestions?
So, my Gmail has recently started popping up a Gmail force close box all the time. I can't even get into my Gmail without it quickly force closing (Samsung Note 3 running Jasmine). So far, I've tried:
Ran Root Cleaner Pro
Cleared data and cache from Gmail
Uninstalled and reinstalled gmail
Cleared data and cache from Google play services, google play store, and Gmail
I have a number of things installed but haven't messed with any of them lately:
Xposed
Amplify
Greenify
When I open Gmail and am not connected to the internet, I get a message that can't download attachment because of no internet.
Thoughts?